Mac Pro freezes or restarts shortly after startup
Hello,
My Mac Pro has developed a habit of freezing (including mouse pointer) a while (some 10 minutes) after powering on the machine. After a forced restart the problem has disappeared for the rest of the day. On some days the computer spontaneously restarts a while after powering on and then the problem is more persistent, with the light on the front flashing and the machine not getting through powering up at all. What then helps is removing and putting back the video card. I have already replaced the video card with a new one, after which the problem had disappeared for several weeks, but now it is fully back again.
Several runs with TechTool Pro did not reveal any hardware problem.
Can someone advise on how to diagnose the freezes etc. or even how to solve it?
Below is an error report produced after a forced restart.
Thanks for any answers!
Interval Since Last Panic Report: 493877 sec
Panics Since Last Report: 1
Anonymous UUID: D7488D0B-AFE4-4AEF-B57E-147CF4D971A0
Tue May 8 20:01:18 2012
Machine-check capabilities (cpu 6) 0x0000000000000806:
family: 6 model: 23 stepping: 6 microcode: 1547
Intel(R) Xeon(R) CPU E5462 @ 2.80GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x1000000020000000 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200000084200e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x8420
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 6 caller 0xffffff80002c2c95): "Machine Check at 0xffffff7f8192d876, registers:\n" "CR0: 0x0000000080010033, CR2: 0x0000000000099000, CR3: 0x00000000268f2000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80f23fbc10, RBP: 0xffffff80f23fbc40, RSI: 0x0000000000000001, RDI: 0xffffff80e9afe148\n" "R8: 0xffffff8013f2c000, R9: 0xffffff80157da180, R10: 0x0000000000000c00, R11: 0xffffff80002d8220\n" "R12: 0x0000000000000001, R13: 0x0000000000000148, R14: 0xffffff8013f2c000, R15: 0xffffff8013da5040\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f8192d876, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.24.23/osfmk/i386/trap_native.c: 278
Backtrace (CPU 6), Frame : Return Address
0xffffff80e9b0dec0 : 0xffffff8000220702
0xffffff80e9b0df40 : 0xffffff80002c2c95
0xffffff80e9b0e0a0 : 0xffffff80002d83ef
0xffffff80f23fbc40 : 0xffffff7f8192643e
0xffffff80f23fbd20 : 0xffffff7f81927f68
0xffffff80f23fbdd0 : 0xffffff80002c41d4
0xffffff80f23fbdf0 : 0xffffff800022d2e5
0xffffff80f23fbe30 : 0xffffff800022dfd0
0xffffff80f23fbe90 : 0xffffff800022f383
0xffffff80f23fbef0 : 0xffffff80002157ff
0xffffff80f23fbf10 : 0xffffff800021bc5a
0xffffff80f23fbf70 : 0xffffff80002aeb80
0xffffff80f23fbfb0 : 0xffffff80002d8383
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(167.3)[E08EC0D7-C364-3C57-A377-88 7B36241B1C]@0xffffff7f81924000->0xffffff7f8194dfff
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11D50b
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_
Model: MacPro3,1, BootROM MP31.006C.B05, 8 processors, Quad-Core Intel Xeon, 2.8 GHz, 8 GB, SMC 1.25f4
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 1024 MB
Memory Module: DIMM Riser B/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser B/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 1, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 2, 1 GB, DDR2 FB-DIMM, 800 MHz, 0x80AD, 0x48594D5035313241373243503844332D5335
Memory Module: DIMM Riser A/DIMM 3, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x055D, 0x41505F4D503830305F424947320000000000
Memory Module: DIMM Riser A/DIMM 4, 2 GB, DDR2 FB-DIMM, 800 MHz, 0x055D, 0x41505F4D503830305F424947320000000000
Bluetooth: Version 4.0.3f12, 2 service, 11 devices, 1 incoming serial ports
Network Service: Ethernet 1, Ethernet, en0
PCI Card: ATI Radeon HD 4870, sppci_displaycontroller, Slot-1
PCI Card: ATI Radeon HD 4870, ATY,MotmotParent, Slot-1
Serial ATA Device: ST3500630AS P, 500,11 GB
Serial ATA Device: ST31000528AS, 1 TB
Parallel ATA Device: OPTIARC DVD RW AD-7170A
USB Device: WinTV HVR-900, 0x2040 (Hauppauge Computer Works, Inc.), 0x6502, 0xfd400000 / 3
USB Device: hub_device, apple_vendor_id, 0x9131, 0xfd300000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd330000 / 6
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfd333000 / 8
USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfd332000 / 7
USB Device: iP4700 series, 0x04a9 (Canon Inc.), 0x10d2, 0xfd310000 / 5
USB Device: Apple Cinema HD Display, apple_vendor_id, 0x9223, 0xfd320000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8206, 0x5d200000 / 3
USB Device: SoundSticks, 0x05fc (Harman International), 0x7849, 0x5d100000 / 2
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: unknown_device, unknown_speed
This is the most recent kernel panic report:
So what does it tell?
Fri May 11 21:35:47 2012
Machine-check capabilities (cpu 6) 0x0000000000000806:
family: 6 model: 23 stepping: 6 microcode: 1547
Intel(R) Xeon(R) CPU E5462 @ 2.80GHz
6 error-reporting banks
threshold-based error status present
Machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x1000000020000000 invalid
IA32_MC1_STATUS(0x405): 0x0000000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0x0020000000000000 invalid
IA32_MC4_STATUS(0x411): 0x0000000000000011 invalid
IA32_MC5_STATUS(0x415): 0xb200000084200e0f valid
MCA error code: 0x0e0f
Model specific error code: 0x8420
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
Error enabled
Uncorrected error
panic(cpu 6 caller 0xffffff80002c2c95): "Machine Check at 0xffffff7f8192d876, registers:\n" "CR0: 0x000000008001003b, CR2: 0x00000000b010300c, CR3: 0x000000002927c000, CR4: 0x0000000000000660\n" "RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80f29e3ba0, RBP: 0xffffff80f29e3bd0, RSI: 0x0000000000000001, RDI: 0xffffff80e9abc148\n" "R8: 0xffffff8013f2d000, R9: 0x0000000003000000, R10: 0x00007fff86f41e62, R11: 0xffffff80002d8220\n" "R12: 0x0000000000000001, R13: 0x0000000000000148, R14: 0xffffff8013f2d000, R15: 0xffffff8013da9f40\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f8192d876, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.24.23/osfmk/i386/trap_native.c: 278
Backtrace (CPU 6), Frame : Return Address
0xffffff80e9acbec0 : 0xffffff8000220702
0xffffff80e9acbf40 : 0xffffff80002c2c95
0xffffff80e9acc0a0 : 0xffffff80002d83ef
0xffffff80f29e3bd0 : 0xffffff7f8192643e
0xffffff80f29e3cb0 : 0xffffff7f81927f68
0xffffff80f29e3d60 : 0xffffff80002c41d4
0xffffff80f29e3d80 : 0xffffff800022d2e5
0xffffff80f29e3dc0 : 0xffffff800022dfd0
0xffffff80f29e3e20 : 0xffffff800022f383
0xffffff80f29e3e80 : 0xffffff8000234a80
0xffffff80f29e3ee0 : 0xffffff8000234e97
0xffffff80f29e3f20 : 0xffffff8000550ddb
0xffffff80f29e3f60 : 0xffffff80005ca448
0xffffff80f29e3fb0 : 0xffffff80002d7f39
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(167.3)[E08EC0D7-C364-3C57-A377-88 7B36241B1C]@0xffffff7f81924000->0xffffff7f8194dfff
BSD process name corresponding to current thread: SmartwareServerA
Mac OS version:
11D50b
Kernel version:
Darwin Kernel Version 11.3.0: Thu Jan 12 18:47:41 PST 2012; root:xnu-1699.24.23~1/RELEASE_X86_64
Kernel UUID: 7B6546C7-70E8-3ED8-A6C3-C927E4D3D0D6
System model name: MacPro3,1 (Mac-F42C88C8)
System uptime in nanoseconds: 641570540722
last loaded kext at 30418113307: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f80feb000, size 45056)
last unloaded kext at 96790614638: com.apple.driver.CSRHIDTransitionDriver 4.0.3f12 (addr 0xffffff7f80de6000, size 8192)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.filesystems.ntfs 3.10
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.kext.ATIFramebuffer 7.1.8
com.apple.driver.AppleHDA 2.1.7f9
com.apple.ATIRadeonX2000 7.1.8
com.apple.driver.AppleUSBDisplays 317
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMCEDriver 1.1.9
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.5d4
com.apple.driver.AppleLPC 1.5.3
com.apple.iokit.SCSITaskUserClient 3.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleIntelPIIXATA 2.5.1
com.apple.driver.AppleIntel8254XEthernet 2.1.3b1
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleUSBUHCI 4.4.5
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 167.3.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.1
com.apple.driver.AppleIntelCPUPowerManagement 167.3.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 4.0.3f12
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.1.7f9
com.apple.kext.ATI4800Controller 7.1.8
com.apple.kext.ATISupport 7.1.8
com.apple.driver.AppleUSBAudio 2.8.2f5
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc6
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.1.7f9
com.apple.iokit.IOHDAFamily 2.1.7f9
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleSMC 3.1.1d8
com.apple.driver.IOPlatformPluginFamily 4.7.5d4
com.apple.driver.CSRUSBBluetoothHCIController 4.0.3f12
com.apple.driver.AppleUSBBluetoothHCIController 4.0.3f12
com.apple.iokit.IOBluetoothFamily 4.0.3f12
com.apple.driver.AppleUSBHIDMouse 170.4
com.apple.driver.AppleHIDMouse 170.4
com.apple.driver.AppleUSBHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.3
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOATAPIProtocolTransport 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.3
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOATAFamily 2.5.1
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.3
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
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Interval Since Last Panic Report: 119799 sec
Panics Since Last Report: 2
Anonymous UUID: 983BEA7E-C90A-AAC2-3BD9-C61E394430FC
Mon Jun 10 07:58:12 2013
panic(cpu 14 caller 0xffffff800c0156b0): "Spinlock acquisition timed out: lock=0xffffff8053f546b8, lock owner thread=0xffffff803af00000, current_thread: 0xffffff803af00000, lock owner active on CPU 0xe, current owner: 0xffffff803af00000"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/locks_i386.c:363
Backtrace (CPU 14), Frame : Return Address
0xffffff82316dbd50 : 0xffffff800c01d626
0xffffff82316dbdc0 : 0xffffff800c0156b0
0xffffff82316dbde0 : 0xffffff800c020b80
0xffffff82316dbe10 : 0xffffff800c010448
0xffffff82316dbe60 : 0xffffff800c020df2
0xffffff82316dbe90 : 0xffffff800c04f0c1
0xffffff82316dbed0 : 0xffffff800c016d00
0xffffff82316dbf20 : 0xffffff800c019f64
0xffffff82316dbf50 : 0xffffff800c018c97
0xffffff82316dbf70 : 0xffffff800c0a5dd6
0xffffff82316dbfb0 : 0xffffff800c0cdd43
BSD process name corresponding to current thread: iTunes
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x000000000be00000
Kernel text base: 0xffffff800c000000
System model name: MacPro4,1 (Mac-F221BEC8)
System uptime in nanoseconds: 1898825260049
last loaded kext at 1211960091437: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e129000, size 16384)
last unloaded kext at 1151779724244: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f8e126000, size 12288)
loaded kexts:
com.owc.driver.Accelsior 1.0 b2
com.CalDigit.driver.CalDigitUSBxHCI 1.3.8a2
com.apple.driver.AppleUSBCDC 4.1.23
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.1.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.ATIRadeonX2000 8.1.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.Apple_iSight 4.0.1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.Intel82574L 2.3.0b5
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBUHCI 5.2.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTranspor
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.26 GHz, 19 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: DIMM 1, 4 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333531553741465238432D47372020
Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A5346323536373241592D3147314431
Memory Module: DIMM 3, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520
Memory Module: DIMM 4, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x31384A5346323536373241592D3147314431
Memory Module: DIMM 5, 4 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333531553741465238432D47372020
Memory Module: DIMM 6, 4 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54333531553741465238432D47372020
Memory Module: DIMM 7, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520
Memory Module: DIMM 8, 1 GB, DDR3 ECC, 1066 MHz, 0x830B, 0x4E54314743373242383941304E462D424520
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en2
PCI Card: ATI Radeon HD 4870, sppci_displaycontroller, Slot-1
PCI Card: pci1b4b,9230, sppci_ahci, Slot-2
PCI Card: CalDigit USB3 Adapter, Slot-4
PCI Card: pci1b4b,9123, sppci_ahci, Slot-3
PCI Card: pci1b4b,91a4, sppci_ide, Slot-3
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: OWC Mercury Extreme Pro SSD, 115.03 GB
Serial ATA Device: MARVELL Raid VD 0, 239.9 GB
Serial ATA Device: OWC MERCURY EXTREME PRO 6G SSD, 120.03 GB
Serial ATA Device: SAMSUNG HD103UJ, 1 TB
Serial ATA Device: ST31000333AS, 1 TB
Serial ATA Device: ST2000DM001-9YN164, 2 TB
Serial ATA Device: MARVELL VIRTUALL
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd300000 / 3
USB Device: MTE-450, 0x056a (WACOM Co., Ltd.), 0x0065, 0xfd310000 / 7
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfd330000 / 8
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfd320000 / 6
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd100000 / 2
USB Device: EyeTV Hybrid, 0x0fd9, 0x0018, 0xfd140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x5a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x5a110000 / 3
FireWire Device: built-in_hub, 800mbit_speed
FireWire Device: iSight, Apple Computer, Inc., 200mbit_speedYour kernel Panic report indicates a process-to-process coordination problem:
panic(cpu 14 caller 0xffffff800c0156b0): "Spinlock acquisition timed out:
Your Mac Pro 4,1 uses Error Correcting Code Memory, so this is not a memory problem.
The mac OS X kernel does not often crash on its own. But you do not have the Mac OS X kernel, you have added these third-party extensions to it:
com.owc.driver.Accelsior 1.0 b2
com.CalDigit.driver.CalDigitUSBxHCI 1.3.8a2
At a minimum, you must make certain these extensions are completely up-to-date. If the problem persists, you will have to remove them and see if the problem clears up. Apple is only willing to work with you on probelms NOT related to third-party kernel extensions. -
Interval Since Last Panic Report: 12958 sec
Panics Since Last Report: 4
Anonymous UUID: D945D588-F525-4E6B-8DB6-77A34BDBD6DA
Sun Jul 31 17:32:47 2011
panic(cpu 0 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f811a637a, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000001c8, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0x0000000000510000, RBX: 0x0000000000000008, RCX: 0x0000000001510000, RDX: 0xffffff800bd29808
RSP: 0xffffff8076bf3f60, RBP: 0xffffff8076bf3fb0, RSI: 0xffffff800db09af0, RDI: 0xffffff800bd29808
R8: 0xffffff7f81fb572f, R9: 0x000000000ad8b189, R10: 0x0000000001ff0100, R11: 0x000000000001ff01
R12: 0x0000000008000040, R13: 0x0000000010000000, R14: 0x000000000e000040, R15: 0xffffff800bd29808
RFL: 0x0000000000010246, RIP: 0xffffff7f811a637a, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x00000000000001c8, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff8076bf3c20 : 0xffffff8000220702
0xffffff8076bf3ca0 : 0xffffff80002c268d
0xffffff8076bf3e40 : 0xffffff80002d7a3d
0xffffff8076bf3e60 : 0xffffff7f811a637a
0xffffff8076bf3fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOSerialFamily(10.0.5)[9EF0ADC7-7D42-38C6-9BD8-185CB717F80E]@0x ffffff7f811a5000->0xffffff7f811b2fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11A511
Kernel version:
Darwin Kernel Version 11.0.0: Sat Jun 18 12:56:35 PDT 2011; root:xnu-1699.22.73~1/RELEASE_X86_64
Kernel UUID: 24CC17EB-30B0-3F6C-907F-1A9B2057AF78
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 1633059019664
last loaded kext at 1623157865961: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8079c000, size 36864)
last unloaded kext at 1393757240736: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f8079c000, size 36864)
loaded kexts:
com.ZTE.driver.ModemDriverMacEx 1.0.6d1
com.apple.driver.AppleIntelProfile 81
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.1f11
com.apple.driver.AppleMikeyDriver 2.1.1f11
com.apple.driver.AGPM 100.12.40
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.driver.AppleLPC 1.5.1
com.apple.GeForce 7.0.2
com.apple.driver.AppleMuxControl 3.0.8
com.apple.driver.AppleIntelHDGraphics 7.0.2
com.apple.driver.AppleIntelHDGraphicsFB 7.0.2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 220.8
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.driver.AppleIRController 309
com.apple.driver.AppleUSBTCKeyboard 220.8
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.driver.AirPort.Brcm4331 500.20.6
com.apple.iokit.AppleBCM5701Ethernet 3.0.6b9
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.nke.ppp 1.7
com.apple.driver.AppleProfileTimestampAction 81
com.apple.driver.AppleProfileThreadInfoAction 81
com.apple.driver.AppleProfileRegisterStateAction 81
com.apple.driver.AppleProfileReadCounterAction 81
com.apple.driver.AppleProfileKEventAction 81
com.apple.driver.AppleProfileCallstackAction 81
com.apple.iokit.AppleProfileFamily 81
com.apple.driver.DspFuncLib 2.1.1f11
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.driver.AppleHDAController 2.1.1f11
com.apple.iokit.IOHDAFamily 2.1.1f11
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMC 3.1.1d2
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.8
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.0.2
com.apple.NVDAResman 7.0.2
com.apple.iokit.IONDRVSupport 2.3
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.kext.triggers 1.0
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMultitouch 220.23
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IO80211Family 400.40
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.100.98.75.6)
Bluetooth: Version 2.5.0f17, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK3255GSXF, 320.07 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Hello. My mac pro early 2008 restarts after sleep mode and it works slower. I tested it with apple hardwear test and it seems to be ok. Thank you.
Try this:
clone your system and repair it with Disk Warrior instead
Or try a clean test system install on another drive
A must: SmcFanControl 2.2 - a mere 400 rpm extra to keep air cooling up
Try to run w/o externals. MyBook included.
Is that a 7200.11 1TB? they had a lot of issues.
Run AHT off your OEM DVD.
2008 had to have EFI and SMC updates to deal with freezes on wake from sleep, and like all models, high inrush current. Hopefully you have a UPS and is 1500VA unit.
When you do hard restart from power button, you almost certainly add more directory errors and to files requiring immediate attention to repair and rebuild the directory; and to scan and repair and delete cache and temp files and folders. A must. Invest in bootable backups SuperDuper along with Disk Warrior (or TechTool Pro 6, maybe Drive Genius 3 but I'd rate that #3).
TimeMachine has its own bad habits, especially with Green drives and some externals.
Try to rule out everything and then add back one at a time.
And it may just be time to replace the 8800, very common, a couple threads this week, and it is 3 yrs old. Might want ATI 5870 or 5770. -
Mac pro won't restart after replacing backplane
Mac pro won't restart after replacing backplane. I tried resetting PRAM, no luck. The grey screen with apple logo and spinning wheel shows up and the wheel continues to spin.
What did you modify 'under the hood'?
Mac OS X: Gray screen appears during startup - Support - Apple
Read as MBP.
Message was edited by: nbar -
Mac Pro will not restart after installation of Lion. Help!
Mac Pro will not restart after installation of Lion. Help
Reinstalling Lion Without the Installer
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alterhatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
Mac Pro freezes after sleep, wont shut down, and 5870 issue
Hi,
I just got my new Mac Pro 3.33Ghz hexacore a couple of days ago and I've been having some issues with it.
1) When waking up the comp from sleep and its been cold for a while, the Mac Pro freezes. I can still move the mouse but that's about it. So, I have to do a hard restart. But...
2) Since last night I'm not able to turn the MP off. When I try to shut it down from the menu it closes all the apps and nothing but the background and dock shows and it gets stuck there. So I have to do a hard restart, but when pressing down the power button it just goes to sleep rather then shutting down, so only way to turn it off is to pull out the cord.
3) And the last problem I'm having is in bootcamp. When I play games (Battlefield Bad Company 2 or Crysis) the computer freezes after 3 min or so. The screen either turns blue or black and I have to shut it down. I am able to do the hard restart in Windows 7, in fact I just have to press the power button ones and it shuts off correctly.
I'm really frustrated since in the last 2 months I've had 3 iMacs and this MP and all have had problems. My old 20in iMac has been running for a couple of years now and has never had any problem...
Also, if I have to take it to the Apple store, is there anyway a tech can come to my house? I'm tired of going to the Apple store all the time, its a big hassle taking the comp there, plus I don't feel like they're really helping me.
Thanks for your help!just wanted to update you guys on what the official stance of OWC is on this situation. I had the same problem like you guys. I have the 240GB OWC extreme pro SSD in my Mac Pro 3,1. When it goes to sleep, and i leave it sleeping for a day -- upon returning, it will freeze up with the spinning wheel of death.
This is what they had to say about it:
"While Sleep will work with our SSDs, there have been reports of system hangs in relation to hibernation mode which is the deep state of Sleep. We suggest not using ANY program that puts your computer into hibernation mode when using an SSD. SandForce is working on this issue and it will be addressed in a future firmware update.
Normal, automatic sleep mode functions perfectly with no issues. But if you need to try and fix the hibernation issue with your Mac revision, please Open up Terminal (Applications>Utilities>Terminal) and go through the following steps:
Type: sudo pmset hibernatemode 0
Press: return/enter.
Type: your password when it prompts you to, then press return/enter again.
You have successfully disabled hibernation! Go ahead and exit Terminal.
Also, some have chose to use the application SmartSleep, which is free online. http://www.macupdate.com/app/mac/26979/smartsleep
SmartSleep is an application that you can use to set the hibernation mode on your computer.
I apologize for the inconvenience. I sincerely appreciate your patience and understanding in this matter and hope you will continue to bear with us as our extreme SSD product line transitions through these evolutions and unforeseen road bumps. Please let us know if there's anything else we may do to help."
--I would like to add that the OWC SSD is great. And since Downloading smart sleep and disabling deep sleep aka hibernate, the issue has been totally resolved. Im pretty sure the terminal entry works just as well. But I liked the added convenience of the other features of smartsleep. So there you go guys. -
My iMac freezes up shortly after startup.
My iMac freezes up shortly after startup. I can't move the mouse or use the keyboard. I have to manually shut down several times before it would work.
Hi patrickbryant,
Thank you for participating in the Apple Support Communities.
If your iMac is becoming unresponsive when you start up, I recommend trying to boot into Safe Mode as well as using Disk Utility to verify your hard disk. You can find these steps outlined at this link:
Resolve startup issues and perform disk maintenance with Disk Utility and fsck - Apple Support
Best Regards,
Jeremy -
Late 2013 Mac Pro freezes constantly - GPU Hang
I've been having a very consistently recurring problem with my brand new Mac Pro freezing. I am unable to predictably reproduce the problem, unfortunately, which makes it hard to solve or troubleshot from the get go. Basically every time I boot up I get a full freeze of the machine anywhere from within the first 10 minutes to an hour of boot up... somewhere in that window usually. Whatever applications are open will freeze, including system OS and usually only the mouse will be able to move but I will not be able to click on anything or Force Quit or restart. My only option is to hard reboot by holding down the power button for several seconds.
It doesn't seem to be isolated to occurring with any one application being open. I use my computer primarily for audio recording and editing. I use Avid Pro Tools HD 11.2. It's a version of their software supported to run on Mavericks 10.9.3 which is what I am running. I use it with their HD Native Thunderbolt hardware. Other than a few drivers installed to run audio and MIDI interfaces connected to the machine, I don't have much else installed on the computer yet. I do have a few 3rd party audio plugins installed, however, these problems were occurring before I installed much of anything on the machine.
I've checked Console each time I have the freeze ups and scroll to the log at the time it occurred. Almost every time without fail I get basically the following message in the Console log:
7/7/14 7:40:24.000 PM kernel[0]: [6:0:0] GPU HangState 0x00000000, HangFlags 0x00000004: IndividualEngineHang 0, NonEngineBlockHang 0, FenceNotRetired 1, PerEngineReset 0, FullAsicReset 1
7/7/14 7:40:24.000 PM kernel[0]: ** GPU ASIC Log Start **
7/7/14 7:40:24.000 PM kernel[0]: : 0x00006810 : 0x000000e3 : 0x00000001 : 0x00000018 : 0x0000a060 : 0x00000001 : 0x00000001 : 0x00006810
7/7/14 7:40:24.000 PM kernel[0]: : 0x00000001 : 0x00000015 : 0x00000000 : 0x00000001 : 0x00000047 : 0x00005009 : 0x00000001 : 0x00000058
.... a whole bunch of kernel panic spew, and then...
7/7/14 7:40:25.000 PM kernel[0]: ** GPU ASIC Log End **
7/7/14 7:40:25.000 PM kernel[0]: 0x000001f5 : 0x00000000 : 0x00000000 : 0x00000000
7/7/14 7:40:25.000 PM kernel[0]: : 0x00000000 : 0xc0036900 : 0x00000204 : 0x00000000 : 0x00080244 : 0x0000043f : 0xc0016900 : 0x00000208
... more spew logs, and then finally...
7/7/14 7:40:25.000 PM kernel[0]: : ** GPU Debug Info End **
7/7/14 7:40:25.000 PM kernel[0]: ------------------------
7/7/14 7:40:25.000 PM kernel[0]: GPURestartReportEnd
7/7/14 7:40:25.000 PM kernel[0]: Trying restart GPU ...
It's almost always saying something about a "GPU Hang" at the time of freeze up. I don't know much about what the possible problem could be but some initial research led me to believe it was graphics card related. I thought that because I was running two monitors perhaps the connections there were fouling up somehow. I am running two identical monitors simultaneously. One runs off a regular HDMI cable. The other was via a 3rd party Mini DisplayPort to DVI adapter. I thought perhaps the non-Apple branded adapter I was using could be the culprit? The Apple Store (of course) agreed and sold me the Apple DVI to mini DisplayPort adapter. I swapped it out but it did not solve my issue. Still having the freezes. Sometimes after the freeze happens I'll also get a pop up warning that my external hard drive connected via USB was ejected improperly, even though I hadn't touched anything?? The whole thing goes haywire.
It's been doing this for a few months now. I've contacted Apple Care and spent an hour on the phone with them which resulted in making an appointment at a local Apple Store with a Genius. This was after they recommended that I reset both the SMC and the PRAM on the machine, neither of which solved the issue either. I took the machine in and they kept it for 48 hours to do a full stress test to see if they could determine the issue. No problems were found. They gave me the computer back and could not reproduce my problem.
The problem still exists. So that's why I'm writing on here, out of desperation because I have a brand new Mac Pro, under warranty, that is essentially useless. I have a follow up call into Apple Care to see what my next steps are but I haven't gotten a call back.
The only next steps I can imagine are to possibly update to Mavericks 10.9.4 to see if that might help even though Pro Tools is not yet supported by that OSX version yet. Or do a full clean re-install of OSX and all software on the computer (yikes!).
Or Apple needs to swap me a new machine. This is unacceptable.
Anyone else having this issue??
Here are specs on the machine:
Mac Pro (late 2013, 6.1)
Processor 3.5 GHz 6-Core Intel Xeon E5
Memory 32 GB 1867 MHz DDR3 ECC
Graphics AMD FirePro D300 2048 MB
Software OS X 10.9.3 (13D65)
Boot ROM Version: MP61.0116.B04
SMC Version (system): 2.20f18Same problem here:
System Info:
Modellname: Mac Pro
Modell-Identifizierung: MacPro6,1
Prozessortyp: 8-Core Intel Xeon E5
Prozessorgeschwindigkeit: 3 GHz
Anzahl der Prozessoren: 1
Gesamtanzahl der Kerne: 8
L2-Cache (pro Kern): 256 KB
L3-Cache: 25 MB
Speicher: 16 GB
Boot-ROM-Version: MP61.0116.B11
SMC-Version (System): 2.20f18
Wed Mar 25 10:30:47 2015
Event: GPU Reset
Data/Time: Wed Mar 25 10:30:47 2015
Application:
Path:
OS Version: Mac OS X Version 10.10.2 (Build 14C1514)
Graphics Hardware: AMD FirePro D300
Signature: 2e
Report Data:
GPURestartReportStart
[03] AccelChannel: DMA0
Currently pending command from UnknownCtx
PendingCommandTimestamp: 0x00016404, TotalDWords: 0x00000009, GART Offset=0x0000000085fd0000, stamp_idx=3, estamp=0x00016404
PendingCommandStart:
PendingCommandEnd
[03] DMA0HWChannel: Enabled: Not Idle
IndirectCommandSize: 0x00000040, LastReadTimestamp: 0x00016403, NextSubmitTimestamp: 0x00016407
[00] HWRing: Enabled
RingSizeInDwords: 0x0800, FreeSpace: 0x0757, Head: 0x000000d8, LastSubmitPosition: 0x00000180, Tail: 0x00000180
RB[0]_RPTR: 0x00000360, RB[0]_WPTR: 0x00000600
HWRingDumpStart:
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81da0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80040098 0x00000000 0x60000000 0x80000180 0x00000000 0x00016401 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81e20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x800400d0 0x00000000 0x60000000 0x80000180 0x00000000 0x00016402 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81ea0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x800400e8 0x00000000 0x60000000 0x80000180 0x00000000 0x00016403 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x85fd0000 0x00020000
0xf0000000 <= ReadPtr 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80040100 0x00000000 0x60000000 0x80000180 0x00000000 0x00016404 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81f20000 0x01200000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80040118 0x00000000 0x60000000 0x80000180 0x00000000 0x00016405 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81fa0000 0x01200000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80040130 0x00000000 0x60000000 0x80000180 0x00000000 0x00016406 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 <= Tail <= LastSubmit 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80920000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f30 0x00000000 0x60000000 0x80000180 0x00000000 0x000163e7 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80c20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f38 0x00000000 0x60000000 0x80000180 0x00000000 0x000163e8 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80ca0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f40 0x00000000 0x60000000 0x80000180 0x00000000 0x000163e9 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80d20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f48 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ea 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80da0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f50 0x00000000 0x60000000 0x80000180 0x00000000 0x000163eb 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80e20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f58 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ec 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80ea0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f60 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ed 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80f20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f68 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ee 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x80fa0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f70 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ef 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81020000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f78 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f0 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x810a0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f80 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f1 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x813a0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f88 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f2 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81420000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f90 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f3 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x814a0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047f98 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f4 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81520000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fa0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f5 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x815a0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fa8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f6 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81620000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fb0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f7 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x816a0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fb8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f8 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81720000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fc0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f9 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x817a0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fc8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fa 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81820000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fd0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fb 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81b20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fd8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fc 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81ba0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fe0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fd 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81c20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047fe8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fe 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81ca0000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047ff0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ff 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81d20000 0x00020000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
0x50600000 0x80047ff8 0x00000000 0x60000000 0x80000180 0x00000000 0x00016400 0xf0000000
0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
HWRingDumpEnd
[0] PFP_HEADER_DUMP: 0xc0012d00 0xc0002f00 0xc0016800 0xc0047600 0xc0047600
[0] ME_HEADER_DUMP : 0xc0013900 0xc0053c00 0xc0034300 0x00002010 0x0000a2a4
[1] PFP_HEADER_DUMP: 0xbbff7edf 0x5988ec76 0x929185fe 0x6b7e9b34 0x71c3fdc6
[1] ME_HEADER_DUMP : 0xbabad4bf 0xff0fab3e 0xb527941a 0x00f949ff 0xdd1ff7aa
[2] PFP_HEADER_DUMP: 0xc0013900 0xc0044702 0xc0001700 0xc0a71000 0xc0034302
[2] ME_HEADER_DUMP : 0xc0013900 0xc0044702 0xc0001700 0xc0034302 0xc0004602
SRBM_CNTL : 0x000003ff | CP_ME_CNTL : 0x00000000
SRBM_STATUS: 0x200046c0 | SRBM_STATUS2: 0x00000020
GRBM_STATUS: 0xa0003028 | GRBM_STATUS2: 0x00000000
GPU HangFlags 0x00000007: AsicHangState 0x00000007, AsicResetRequirement 0x00000002
IndividualEngineHang: 1
NonEngineBlockHang : 1
FenceNotRetired : 1
PerEngineReset : 0
FullAsicReset : 1
GPU HangState 0x0000002e: Hung Engines:
GRAPHICS COMPUTE0 COMPUTE1 DRMDMA/SDMA
AMDPitcairnGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED, channelResetMask 0x00000008
Configuration: deviceBits: 0x50116810, capabilityBits: 0x30840300
TotalVideoRAMBytes: 0x0000000080000000 (2147483648)
[00] PM4 Engine: Enabled: Not Idle
[00] GFX Channel: Enabled: Not Idle
[01] C0 Channel: Enabled: Idle
[02] C1 Channel: Enabled: Idle
[01] DMA Engine: Enabled: Not Idle
[03] DMA0 Channel: Enabled: Not Idle
[02] UVD Engine: Disabled: Idle
[04] UVD Channel: Disabled: Idle
[03] SPU Engine: Disabled: Idle
[05] SPU Channel: Disabled: Idle
[04] DMA1 Engine: Enabled: Idle
[06] DMA1 Channel: Enabled: Idle
[05] VCE Engine: Disabled: Idle
[07] VCE Channel: Disabled: Idle
[08] VCELLQ Channel: Disabled: Idle
: ** GPU Debug Info Start **
: 0x00006810 : 0x000000e3 : 0x00000001 : 0x00000018 : 0x0000a060 : 0x00000001 : 0x00000001 : 0x00006810
: 0x00000001 : 0x00000015 : 0x00000000 : 0x00000001 : 0x00000047 : 0x00005009 : 0x00000001 : 0x00000058
: 0x00000012 : 0x00000001 : 0x00000055 : 0x00000000 : 0x00000001 : 0x0000004a : 0x0000106b : 0x00000001
: 0x0000004d : 0x0000012a : 0x00000000 : 0x00000010 : 0x00010900 : 0x00000000 : 0x00000021 : 0x00000080
: 0x00000000 : 0x00000011 : 0x00000007 : 0x00000002 : 0x0000263d : 0x00000001 : 0x00000002 : 0x000021a0
: 0x84098647 : 0x00000002 : 0x0000219f : 0x004050c6 : 0x00000002 : 0x0000219d : 0x00000000 : 0x00000002
: 0x0000219e : 0x00010000 : 0x00000002 : 0x0000219c : 0x00000400 : 0x00000002 : 0x0000a0da : 0x00000000
: 0x00000002 : 0x00003051 : 0x00000000 : 0x00000002 : 0x00002e14 : 0x00000000 : 0x00000002 : 0x0000a0d9
: 0x00000000 : 0x00000002 : 0x000021da : 0x001a0005 : 0x00000002 : 0x000021db : 0x00000080 : 0x00000002
: 0x000021dd : 0x00000002 : 0x00000002 : 0x000021e0 : 0x00300035 : 0x00000002 : 0x000021e1 : 0x00f0010a
: 0x00000002 : 0x000021e2 : 0x04600460 : 0x00000002 : 0x000021e3 : 0x04f304f3 : 0x00000002 : 0x000021e5
: 0x01400142 : 0x00000002 : 0x000021b4 : 0x00000000 : 0x00000002 : 0x0000217f : 0x00000000 : 0x00000002
: 0x00002100 : 0x80042678 : 0x00000002 : 0x00002101 : 0xc0100000 : 0x00000002 : 0x00002102 : 0x80042678
: 0x00000002 : 0x00002103 : 0xc0100000 : 0x00000002 : 0x00002104 : 0x002a9b84 : 0x00000002 : 0x00002105
: 0x00000000 : 0x00000002 : 0x000021b6 : 0x00000000 : 0x00000002 : 0x0000216d : 0x10101000 : 0x00000002
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: 0x00000000 : 0x00000002 : 0x000009b1 : 0x00000000 : 0x00000002 : 0x00002284 : 0x00000000 : 0x00000002
: 0x00002294 : 0x00000000 : 0x00000002 : 0x000022f3 : 0x00000000 : 0x00000002 : 0x0000223c : 0x00000000
: 0x00000002 : 0x0000225c : 0x00000000 : 0x00000002 : 0x00002256 : 0x00000000 : 0x00000002 : 0x000021b8
: 0x50000000 : 0x00000002 : 0x000030c0 : 0x00000001 : 0x00000002 : 0x000030d3 : 0x00000006 : 0x00000002
: 0x000030d1 : 0x00000000 : 0x00000002 : 0x00002b01 : 0x00000000 : 0x00000002 : 0x00002b06 : 0x80400200
: 0x00000002 : 0x00002b00 : 0x00000000 : 0x00000002 : 0x00002300 : 0x00000000 : 0x00000002 : 0x00002140 -
Illustrator CS6 chrashes shortly after startup
Hi,
starting Illustrator CS6 under User A works fine. Starting under User B it crahes shortly after startup, showing the menu bar for not even a second. I did not find any Illustrator plist files in the user library which I can remove. So here is my crash report, any ideas are much appreciated. Thanks in advance for any help.
System: iMac 27" Mid 2010 / i3 3,2GHz / 8GB RAM / ATI Radeon HD5670 512MB
OS: 10.7.4 incl. available Updates
Software: Adobe CS6 Design Standard incl. available Updates
Joern
Process: Adobe Illustrator [251]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 682 (16.0.0)
Code Type: X86-64 (Native)
Parent Process: launchd [125]
Date/Time: 2012-08-08 17:50:51.943 +0200
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000209e836ff
VM Regions Near 0x209e836ff:
CG shared images 00000001c2b47000-00000001c2b4f000 [ 32K] r--/r-- SM=SHM
-->
STACK GUARD 00007fff5bc00000-00007fff5f400000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Application Specific Information:
objc[251]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType 0x00000001035dd62b CTInit + 1175509
1 com.adobe.CoolType 0x00000001035ca415 CTInit + 1097151
2 com.adobe.CoolType 0x000000010346c044 0x10345a000 + 73796
3 com.adobe.CoolType 0x0000000103545e64 CTInit + 555022
4 com.adobe.CoolType 0x000000010351b54f CTInit + 380665
5 com.adobe.CoolType 0x00000001034c6212 CTInit + 31676
6 com.adobe.CoolType 0x00000001034c6807 CTInit + 33201
7 com.adobe.CoolType 0x00000001034ccdcc CTInit + 59254
8 com.adobe.illustrator 0x00000001009154f5 0x100000000 + 9524469
9 com.adobe.illustrator 0x000000010091ed4f 0x100000000 + 9563471
10 com.adobe.illustrator 0x000000010075e5f2 0x100000000 + 7726578
11 com.adobe.illustrator 0x000000010075f4b0 0x100000000 + 7730352
12 com.adobe.illustrator 0x000000010075fb2f 0x100000000 + 7732015
13 com.adobe.illustrator 0x0000000100919c55 0x100000000 + 9542741
14 com.adobe.illustrator 0x000000010091c1bb 0x100000000 + 9552315
15 com.adobe.illustrator 0x000000010091c4ae 0x100000000 + 9553070
16 com.adobe.illustrator 0x000000010091cb59 0x100000000 + 9554777
17 com.adobe.illustrator 0x000000010090d2db 0x100000000 + 9491163
18 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
19 com.adobe.illustrator 0x000000010090cd7e 0x100000000 + 9489790
20 com.adobe.illustrator 0x000000010090cfbc 0x100000000 + 9490364
21 com.adobe.illustrator 0x000000010070044b 0x100000000 + 7341131
22 com.adobe.illustrator 0x000000010083cfde 0x100000000 + 8638430
23 com.adobe.illustrator 0x00000001006ff33c 0x100000000 + 7336764
24 com.adobe.illustrator 0x00000001006ef5d4 0x100000000 + 7271892
25 com.adobe.illustrator 0x00000001001635f8 0x100000000 + 1455608
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8b9f57e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ad0378a _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ad0231a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8b9f5192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fa94594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8fa95b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8b9f5192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fa94594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8fa95b85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8b9f4bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fa96274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff90af0a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff90a82ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff90ac7e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff90ac8ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8fa928bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8fa95b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8b9f4bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fa96274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff90af0a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff90a82ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff90ac7e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff90ac8ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8fa928bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8fa95b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8b9f4bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fa96274 _pthread_cond_wait + 840
2 com.apple.CoreServices.CarbonCore 0x00007fff90af0a5e TSWaitOnCondition + 106
3 com.apple.CoreServices.CarbonCore 0x00007fff90a82ea6 TSWaitOnConditionTimedRelative + 127
4 com.apple.CoreServices.CarbonCore 0x00007fff90ac7e81 MPWaitOnQueue + 181
5 com.adobe.ACE 0x0000000102a262c9 0x1029ed000 + 234185
6 com.adobe.ACE 0x0000000102a255da 0x1029ed000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff90ac8ce6 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8fa928bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8fa95b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8b9f4bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fa96274 _pthread_cond_wait + 840
2 com.adobe.AGM 0x0000000102ed4d5b AGMInitialize + 3255471
3 com.adobe.AGM 0x0000000102ed5b5c AGMInitialize + 3259056
4 com.adobe.AGM 0x0000000102edcdeb AGMInitialize + 3288383
5 libsystem_c.dylib 0x00007fff8fa928bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8fa95b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000109e9623c rbx: 0x00007fff5fbfda68 rcx: 0x0000000209e836ff rdx: 0x00007fff5fbfda74
rdi: 0x00007fff5fbfda70 rsi: 0x0000000000000004 rbp: 0x00007fff5fbfde60 rsp: 0x00007fff5fbfd330
r8: 0x0000000000000000 r9: 0x000000000000007a r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x00007fff5fbfda60 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000080000000
rip: 0x00000001035dd62b rfl: 0x0000000000010206 cr2: 0x0000000209e836ff
Logical CPU: 1
Binary Images:
0x100000000 - 0x10186cfe7 +com.adobe.illustrator (682 - 16.0.0) <8F6F07B7-9649-7267-D555-D35E1326F0C0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aae000 - 0x1027f3ff7 +libicudata.40.0.dylib (40.0.0 - compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.4 0.0.dylib
0x102806000 - 0x102874fef +com.adobe.headlights.LogSessionFramework (??? - 2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028c8000 - 0x1028ccff7 +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120201) <A6B1F3BD-5DB0-FEE5-708A-B54E5CA80481> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/Ado beCrashReporter
0x1028d2000 - 0x10292fff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.682) <013A7667-AC54-C394-36EC-DE3E058EBBB8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x102956000 - 0x1029bbff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.682) <4D4BAF9C-D816-167D-C653-3E61955725A9> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029e9000 - 0x1029e9ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.682) <6344CAA3-C943-9DF3-CCCB-AB443149DF6A> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029ed000 - 0x102b66fff +com.adobe.ACE (AdobeACE 2.19.18.19822 - 2.19.18.19822) <01A168B2-A4AA-71B3-D8F1-2F4A367485BB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b79000 - 0x103181fff +com.adobe.AGM (AdobeAGM 4.26.20.19822 - 4.26.20.19822) <4AB2E56F-811A-C769-4F3C-CBE1530C8A56> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10321d000 - 0x10325fff7 +com.adobe.ARE (AdobeARE 1.5.02.19822 - 1.5.02.19822) <FB3356DF-DBCD-CE4C-DC16-63540BC96C5C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103267000 - 0x103361fe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeA XEDOMCore
0x103405000 - 0x103424fff +com.adobe.BIB (AdobeBIB 1.2.02.19822 - 1.2.02.19822) <7EC75BFC-1A1C-8FD3-56BB-D6B6EB5CA9A1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x10342b000 - 0x103453ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4886F3FC-D31A-6149-1E03-EBA15E262086> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIB Utils
0x10345a000 - 0x1037bbfef +com.adobe.CoolType (AdobeCoolType 5.10.31.19822 - 5.10.31.19822) <14E82AD0-5994-21FA-D963-D3FB2A113349> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoo lType
0x103808000 - 0x103c4eff7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <E63AFCA8-3E74-1745-8C74-8B0A78073BE5> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cca000 - 0x104dc8fef +com.adobe.psl (AdobePSL 13.0.0.19655 - 13.0.0.19655) <8029DA17-402C-301F-02E9-D0EC8DF48BE8> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f88000 - 0x104fe8ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104ff2000 - 0x1050aafe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMP Files
0x1050dd000 - 0x105187fe7 +libicucnv.40.0.dylib (40.0.0 - compatibility 40.0.0) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicuc nv.40.0.dylib
0x1051ae000 - 0x1052eefe7 +libicui18n.40.0.dylib (40.0.0 - compatibility 40.0.0) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/ 4.0/libicui18n.40.0.dylib
0x10536d000 - 0x10546ffef +libicuuc.40.0.dylib (40.0.0 - compatibility 40.0.0) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc. 40.0.dylib
0x1054b7000 - 0x105604ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105678000 - 0x1058c1fe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeL inguistic
0x105944000 - 0x10594bfef +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E678CE59-3C6E-386B-92F1-48B49B1727E0> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSp lashKit
0x105955000 - 0x105981fff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/A dobeAXE8SharedExpat
0x1059a4000 - 0x105a61fff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/Adob eExtendScript
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0x7fff91609000 - 0x7fff91609fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff9160a000 - 0x7fff9167dfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff9167e000 - 0x7fff9178bfff libJP2.dylib (??? - ???) <5BE8CFA7-00C2-3BDE-BC20-5FF6DC18B415> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff9178c000 - 0x7fff917deff7 libGLU.dylib (??? - ???) <E2EF0336-3A5F-3532-AEB0-6CCF04851B72> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff91c13000 - 0x7fff91c25ff7 libbsm.0.dylib (??? - ???) <349BB16F-75FA-363F-8D98-7A9C3FA90A0D> /usr/lib/libbsm.0.dylib
0x7fff91c26000 - 0x7fff91c2cff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff91d0e000 - 0x7fff92914ff7 com.apple.AppKit (6.7.3 - 1138.47) <CAF5783F-F80B-30E7-929F-BBA6D96C5C44> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff92915000 - 0x7fff92917fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff92955000 - 0x7fff92a61fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x7fff92aaa000 - 0x7fff92ab3ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff92b6b000 - 0x7fff92e97ff7 com.apple.HIToolbox (1.9 - ???) <B7D2A06B-7BE5-3355-BF7D-8139100B9B97> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff92e99000 - 0x7fff92e9afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff92f18000 - 0x7fff92f19ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff92f1a000 - 0x7fff9301ffff libFontParser.dylib (??? - ???) <759645F2-8CB1-358C-AF41-BA3797CD0F60> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff9317f000 - 0x7fff93220ff7 com.apple.LaunchServices (480.33 - 480.33) <45EF2044-3396-3910-9B5B-C8F7777D5F56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff9331f000 - 0x7fff93323fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff93324000 - 0x7fff9332eff7 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <6ECB7F19-B384-32C1-8652-2463C1CF4815> /usr/lib/system/liblaunch.dylib
0x7fff9332f000 - 0x7fff93387fff libTIFF.dylib (??? - ???) <A0FF68DE-2935-30E7-B61C-4D9D70E14AD0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff93390000 - 0x7fff93393fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff9340b000 - 0x7fff93486ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff934f5000 - 0x7fff93509ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff9350a000 - 0x7fff9352efff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff93531000 - 0x7fff93539fff libsystem_dnssd.dycom.adobe.CoolType handles fonts.
You have a buggy or defective font installed. Clear the font cache, remove duplicates and all fonts with "problems" and you should be fine. Use the font book application on your mac to validate all your fonts or use a professional software like fontexplorer.
Once the damaged font is removed, restart and Illustrator should work fine.
Cheers! -
I have two startup disks. One SL for fcp 7 and one ML where I run FCP X. FCP X is often plagued by the beach ball. Recently when editing on FCP X (and I suspect it's when I am also running Safari) my Mac Pro freezes and requires a power off to get going again. Any suggestions?
Here is Etrecheck readout:
Hardware Information:
Mac Pro (Early 2009)
Mac Pro - model: MacPro4,1
2 2.26 GHz Quad-Core Intel Xeon CPUs: 8 cores
12 GB RAM
Video Information:
ATI Radeon HD 4870 - VRAM: 512 MB
Startup Items:
PACESupport - Path: /Library/StartupItems/PACESupport
System Software:
OS X 10.8.4 (12E55) - Uptime: 0 days 1:11:18
Disk Information:
HL-DT-ST DVD-RW GH41N
HL-DT-ST DVD-RW GH41N
WDC WD1001FALS-41K1B0 disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /Volumes/Macintosh HD: 999.73 GB (642.78 GB free)
ST31500341AS disk2 : (1.5 TB)
disk2s1 (disk2s1) <not mounted>: 209.7 MB
Internal 2 (disk2s2) /Volumes/Internal 2: 1.5 TB (198.77 GB free)
ST31500341AS disk1 : (1.5 TB)
disk1s1 (disk1s1) <not mounted>: 209.7 MB
internal 1A startup (disk1s2) /: 499.79 GB (293.1 GB free)
Recovery HD (disk1s3) <not mounted>: 650 MB
internal 1 B (disk1s4) /Volumes/internal 1 B: 999.52 GB (457.35 GB free)
ST31500341AS disk3 : (1.5 TB)
disk3s1 (disk3s1) <not mounted>: 209.7 MB
Internal 3 (disk3s2) /Volumes/Internal 3: 1.5 TB (857.9 GB free)
USB Information:
Apple Computer, Inc. Apple Cinema Display
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Logitech USB-PS/2 Trackball
USB Keyboard
FireWire Information:
LaCie Rugged FW/USB 800mbit - 800mbit max
disk4s1 (disk4s1) <not mounted>: 32 KB
LaCie 1TB-2 (disk4s3) /Volumes/LaCie 1TB-2: 1 TB (508.36 GB free)
Thunderbolt Information:
Kernel Extensions:
com.matrox.vpg.EggWhiteDriverHelpers (1.0.0d1)
com.matrox.vpg.BlackSwanDriver (1.0.0d1)
com.matrox.vpg.CoreMediaInputDriver (1)
com.matrox.vpg.CoreMediaOutputDriver (1)
com.matrox.vpg.CoreAudioDriver (1)
com.matrox.vpg.RS422Driver (1.0.0d1)
com.matrox.vpg.RS422VirtualDriver (1)
com.paceap.kext.pacesupport.snowleopard (5.8)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.noiseindustries.FxFactory.helper.plist
[loaded] com.paceap.eden.licensed.plist
[loaded] PACESupport.plist
Launch Agents:
[loaded] com.matrox.vpg.Agent.plist
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
[loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist
User Login Items:
iTunesHelper
Dropbox
3rd Party Preference Panes:
Flash Player
Matrox Utilities
Internet Plug-ins:
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
3% WebProcess
1% fontd
1% EtreCheck
1% PluginProcess
0% WindowServer
0% Safari
0% Dropbox
0% blued
Top Processes by Memory:
602 MB WebProcess
160 MB PluginProcess
106 MB mds
74 MB Safari
74 MB Dropbox
49 MB Dock
37 MB SystemUIServer
37 MB WindowServer
25 MB coreservicesd
25 MB Finder
Virtual Memory Statistics
9.31 GB Free RAM
1.59 GB Active RAM
87 MB Inactive RAM
1023 MB Wired RAM
255 MB Page-ins
0 B Page-outsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Mac Pro freezes at login screen
Mac Pro (2008, dual 2.8GHz quadcore, OS 10.6.8) is set up with
Energy Saver settings: computer sleep 1 hour, screen sleep 5 minutes
Security settings: require password immediately after sleep or screen saver begins
After the computer goes to sleep, upon hitting a key, the login screen appears. However after typing password, there was a message "checking password" and then the computer freezes. I've followed recommendations in Mac Pro Freezing: Checking Password
After the computer goes to sleep, the login screen is frozen. I cannot even enter password. After hard-rebooting it, it appears OK.
Here are the last entries in system.log:
Jan 8 15:21:59 oldmacpro com.apple.backupd[402]: Post-back up thinning complete: 4 expired backups removed
Jan 8 15:22:00 oldmacpro com.apple.backupd[402]: Backup completed successfully.
Jan 8 17:09:27 localhost DirectoryService[11]: Improper shutdown detected
Here are the last entries in kernel.log
Jan 8 15:50:55 oldmacpro kernel[0]: PM notification cancel (pid 47, cupsd)
Jan 8 15:50:55 oldmacpro kernel[0]: IOPMrootDomain: idle cancel
Jan 8 15:56:20 oldmacpro kernel[0]: PM notification cancel (pid 47, cupsd)
Jan 8 15:56:20 oldmacpro kernel[0]: IOPMrootDomain: idle cancel
Jan 8 17:09:27 localhost kernel[0]: npvhash=4095
Question: how can I find out what causes the computer to freeze and how can I fix it ?I would say yes to the verbose mode and go one further and make it permanent. Coming to OSX from running Tiger on an XPF install on a beige G3 system (totally unsupported by Apple), it was ALWAYS a smart move and even in new machines running hardware they're built to, you can't lose. For the times I do have to reboot, it's good to be able to watch the startup, as you catch immediately if there's a problem with anything. It is verbose after all...
To turn the mode on, you open the Terminal, and at the prompt, type in
*sudo nvram boot-args="-v"* and hit enter. It will nag you about using the terminal (if you haven't done so before) and you enter your password, hit enter again and you're good to go. (if you want to turn it off, type in *sudo nvram boot-args=* and hit enter and your password again) -
When I try to update software my mac pro will not restart. So the software does not update. What to do? I have tried unpluging all external drives. No luck. The screen just stays in the infinity picture. I have tried waiting 5 minutes. Still no restart.
You are still using 10.6.8, just to confirm, so you don't have Recovery Mode for one thing. But do you have a backup that is bootable? make one now before you do more. And try repairing the drive as well as doing a Safe Boot.
You may need to do a clean install to another drive. Apparently you have another Mac or something to post and get online so you could also use Target Disk Mode to access the system in trouble.
Update with what from what? what other internal drives are there?
Clone
How to clone your system:
http://macperformanceguide.com/Mac-HowToClone.html
http://www.macupdate.com/app/mac/7032/carbon-copy-cloner
Using Cloning as a Backup Strategy
http://www.bombich.com/
Create an OS X Lion Install disc
OS X Lion Install to Different Drive
How to create an OS X Lion installation disc MacFixIt
Migration Assistant Update for Mac OS X Snow Leopard
http://www.apple.com/support/lion/installrecovery/
http://reviews.cnet.com/8301-13727_7-20080989-263/how-to-create-an-os-x-lion-ins tallation-disc
http://www.coolestguyplanettech.com/how-to-make-a-bootable-osx-10-8-mountain-lio n-disc-or-drive-from-the-downloaded-mountain-lion-app/
General Mac maintenance: Tips to keep your Mac in top form
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
Creating a temporary account to isolate user-specific problems: Isolating an issue by using another user account
To resolve startup issues and perform disk maintenance, use Disk Utility.
Safe Mode or "Safe Boot" is a troubleshooting mode that bypasses all third party system extensions and loads only required system components. Read about it: Starting up in Safe Mode
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