Mac Pro Freezing Issue

Hello,
My Mac Pro has recently started freezing more than twice a day. This is very weird, this first happened about a year ago, and the Mac Pro would only freeze at most once every two months. But now, it happens about two or three times a day. I have installed 3rd Party RAM, but I do not think this is the problem. It has full Apple Qualified Specifications and Heatsyncs, and it passes AppleCare Hardware test. Also, it takes the system about 30 seconds to enter sleep mode. This issue could happen when I am in iTunes, Safari, doing anything on the computer. Is this normal for a Mac Pro? I have AppleCare, could I send it?
Thanks

This has also started happening to my mac pro. It started out in the same way that yours did, once every month or two. I notice that the fans speed up when it freezes, I have read elsewhere that this happens automatically when the mac can no longer read the temp... to prevent meltdown. Does yours also do this?
I started out with disk warrior. When that did not work, I created a new user profile, which I thought was working... but alas, after a day it resumed. I then reinstalled the operating system... erasing everything starting fresh with the install. I reinstalled all of the software and still I am having this problem.
I got applecare when I purchased the computer but I am guessing that is expired by now. It runs on mac osx 10.4 I don't recall what year I got it... its one of the early ones though.
I am at a loss what to do. I was thinking to take some canned air and clean off some of the dust that has collected on it. Is this a bad idea? I know that on my cameras they do not recommend this as it can cause real damage... is that the case with computers?
I wonder if I should call some company to repair it or if I can take it to apple even though my apple care is probably expired... I don't know the policy on this but it seems to be the next step. Reading on forums I see this is happening to many people right now... so I wonder if it is a software update causing this problem... as many people are having this problem at the same time.

Similar Messages

  • Mac Pro freezes after sleep, wont shut down, and 5870 issue

    Hi,
    I just got my new Mac Pro 3.33Ghz hexacore a couple of days ago and I've been having some issues with it.
    1) When waking up the comp from sleep and its been cold for a while, the Mac Pro freezes. I can still move the mouse but that's about it. So, I have to do a hard restart. But...
    2) Since last night I'm not able to turn the MP off. When I try to shut it down from the menu it closes all the apps and nothing but the background and dock shows and it gets stuck there. So I have to do a hard restart, but when pressing down the power button it just goes to sleep rather then shutting down, so only way to turn it off is to pull out the cord.
    3) And the last problem I'm having is in bootcamp. When I play games (Battlefield Bad Company 2 or Crysis) the computer freezes after 3 min or so. The screen either turns blue or black and I have to shut it down. I am able to do the hard restart in Windows 7, in fact I just have to press the power button ones and it shuts off correctly.
    I'm really frustrated since in the last 2 months I've had 3 iMacs and this MP and all have had problems. My old 20in iMac has been running for a couple of years now and has never had any problem...
    Also, if I have to take it to the Apple store, is there anyway a tech can come to my house? I'm tired of going to the Apple store all the time, its a big hassle taking the comp there, plus I don't feel like they're really helping me.
    Thanks for your help!

    just wanted to update you guys on what the official stance of OWC is on this situation. I had the same problem like you guys. I have the 240GB OWC extreme pro SSD in my Mac Pro 3,1. When it goes to sleep, and i leave it sleeping for a day -- upon returning, it will freeze up with the spinning wheel of death.
    This is what they had to say about it:
    "While Sleep will work with our SSDs, there have been reports of system hangs in relation to hibernation mode which is the deep state of Sleep. We suggest not using ANY program that puts your computer into hibernation mode when using an SSD. SandForce is working on this issue and it will be addressed in a future firmware update.
    Normal, automatic sleep mode functions perfectly with no issues. But if you need to try and fix the hibernation issue with your Mac revision, please Open up Terminal (Applications>Utilities>Terminal) and go through the following steps:
    Type: sudo pmset hibernatemode 0
    Press: return/enter.
    Type: your password when it prompts you to, then press return/enter again.
    You have successfully disabled hibernation! Go ahead and exit Terminal.
    Also, some have chose to use the application SmartSleep, which is free online. http://www.macupdate.com/app/mac/26979/smartsleep
    SmartSleep is an application that you can use to set the hibernation mode on your computer.
    I apologize for the inconvenience. I sincerely appreciate your patience and understanding in this matter and hope you will continue to bear with us as our extreme SSD product line transitions through these evolutions and unforeseen road bumps. Please let us know if there's anything else we may do to help."
    --I would like to add that the OWC SSD is great. And since Downloading smart sleep and disabling deep sleep aka hibernate, the issue has been totally resolved. Im pretty sure the terminal entry works just as well. But I liked the added convenience of the other features of smartsleep. So there you go guys.

  • Late 2013 Mac Pro freezes constantly - GPU Hang

    I've been having a very consistently recurring problem with my brand new Mac Pro freezing. I am unable to predictably reproduce the problem, unfortunately, which makes it hard to solve or troubleshot from the get go. Basically every time I boot up I get a full freeze of the machine anywhere from within the first 10 minutes to an hour of boot up... somewhere in that window usually. Whatever applications are open will freeze, including system OS and usually only the mouse will be able to move but I will not be able to click on anything or Force Quit or restart. My only option is to hard reboot by holding down the power button for several seconds.
    It doesn't seem to be isolated to occurring with any one application being open. I use my computer primarily for audio recording and editing. I use Avid Pro Tools HD 11.2. It's a version of their software supported to run on Mavericks 10.9.3 which is what I am running. I use it with their HD Native Thunderbolt hardware. Other than a few drivers installed to run audio and MIDI interfaces connected to the machine, I don't have much else installed on the computer yet. I do have a few 3rd party audio plugins installed, however, these problems were occurring before I installed much of anything on the machine.
    I've checked Console each time I have the freeze ups and scroll to the log at the time it occurred. Almost every time without fail I get basically the following message in the Console log:
    7/7/14 7:40:24.000 PM kernel[0]: [6:0:0] GPU HangState 0x00000000, HangFlags 0x00000004: IndividualEngineHang 0, NonEngineBlockHang 0, FenceNotRetired 1, PerEngineReset 0, FullAsicReset 1
    7/7/14 7:40:24.000 PM kernel[0]: ** GPU ASIC Log Start **
    7/7/14 7:40:24.000 PM kernel[0]: : 0x00006810 : 0x000000e3 : 0x00000001 : 0x00000018 : 0x0000a060 : 0x00000001 : 0x00000001 : 0x00006810
    7/7/14 7:40:24.000 PM kernel[0]: : 0x00000001 : 0x00000015 : 0x00000000 : 0x00000001 : 0x00000047 : 0x00005009 : 0x00000001 : 0x00000058
    .... a whole bunch of kernel panic spew, and then...
    7/7/14 7:40:25.000 PM kernel[0]: ** GPU ASIC Log End **
    7/7/14 7:40:25.000 PM kernel[0]: 0x000001f5 : 0x00000000 : 0x00000000 : 0x00000000
    7/7/14 7:40:25.000 PM kernel[0]: : 0x00000000 : 0xc0036900 : 0x00000204 : 0x00000000 : 0x00080244 : 0x0000043f : 0xc0016900 : 0x00000208
    ... more spew logs, and then finally...
    7/7/14 7:40:25.000 PM kernel[0]: : ** GPU Debug Info End **
    7/7/14 7:40:25.000 PM kernel[0]: ------------------------
    7/7/14 7:40:25.000 PM kernel[0]: GPURestartReportEnd
    7/7/14 7:40:25.000 PM kernel[0]: Trying restart GPU ...
    It's almost always saying something about a "GPU Hang" at the time of freeze up. I don't know much about what the possible problem could be but some initial research led me to believe it was graphics card related. I thought that because I was running two monitors perhaps the connections there were fouling up somehow. I am running two identical monitors simultaneously. One runs off a regular HDMI cable. The other was via a 3rd party Mini DisplayPort to DVI adapter. I thought perhaps the non-Apple branded adapter I was using could be the culprit? The Apple Store (of course) agreed and sold me the Apple DVI to mini DisplayPort adapter. I swapped it out but it did not solve my issue. Still having the freezes. Sometimes after the freeze happens I'll also get a pop up warning that my external hard drive connected via USB was ejected improperly, even though I hadn't touched anything?? The whole thing goes haywire.
    It's been doing this for a few months now. I've contacted Apple Care and spent an hour on the phone with them which resulted in making an appointment at a local Apple Store with a Genius. This was after they recommended that I reset both the SMC and the PRAM on the machine, neither of which solved the issue either. I took the machine in and they kept it for 48 hours to do a full stress test to see if they could determine the issue. No problems were found. They gave me the computer back and could not reproduce my problem.
    The problem still exists. So that's why I'm writing on here, out of desperation because I have a brand new Mac Pro, under warranty, that is essentially useless. I have a follow up call into Apple Care to see what my next steps are but I haven't gotten a call back.
    The only next steps I can imagine are to possibly update to Mavericks 10.9.4 to see if that might help even though Pro Tools is not yet supported by that OSX version yet. Or do a full clean re-install of OSX and all software on the computer (yikes!).
    Or Apple needs to swap me a new machine. This is unacceptable.
    Anyone else having this issue??
    Here are specs on the machine:
    Mac Pro (late 2013, 6.1)
    Processor  3.5 GHz 6-Core Intel Xeon E5
    Memory  32 GB 1867 MHz DDR3 ECC
    Graphics  AMD FirePro D300 2048 MB
    Software  OS X 10.9.3 (13D65)
    Boot ROM Version: MP61.0116.B04
    SMC Version (system): 2.20f18

    Same problem here:
    System Info:
      Modellname:    Mac Pro
      Modell-Identifizierung:    MacPro6,1
      Prozessortyp:    8-Core Intel Xeon E5
      Prozessorgeschwindigkeit:    3 GHz
      Anzahl der Prozessoren:    1
      Gesamtanzahl der Kerne:    8
      L2-Cache (pro Kern):    256 KB
      L3-Cache:    25 MB
      Speicher:    16 GB
      Boot-ROM-Version:    MP61.0116.B11
      SMC-Version (System):    2.20f18
    Wed Mar 25 10:30:47 2015
    Event:               GPU Reset
    Data/Time:           Wed Mar 25 10:30:47 2015
    Application:        
    Path:               
    OS Version:          Mac OS X Version 10.10.2 (Build 14C1514)
    Graphics Hardware:   AMD FirePro D300
    Signature:           2e
    Report Data:
    GPURestartReportStart
    [03] AccelChannel: DMA0
    Currently pending command from UnknownCtx
    PendingCommandTimestamp: 0x00016404, TotalDWords: 0x00000009, GART Offset=0x0000000085fd0000, stamp_idx=3, estamp=0x00016404
    PendingCommandStart:
    PendingCommandEnd
    [03] DMA0HWChannel: Enabled: Not Idle
    IndirectCommandSize: 0x00000040, LastReadTimestamp: 0x00016403, NextSubmitTimestamp: 0x00016407
    [00] HWRing: Enabled
    RingSizeInDwords: 0x0800,  FreeSpace: 0x0757, Head: 0x000000d8, LastSubmitPosition: 0x00000180, Tail: 0x00000180
    RB[0]_RPTR: 0x00000360, RB[0]_WPTR: 0x00000600
    HWRingDumpStart:
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    0x50600000 0x80047fa0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f5 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x815a0000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fa8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f6 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81620000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fb0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f7 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x816a0000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fb8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f8 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81720000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fc0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163f9 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x817a0000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fc8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fa 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81820000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fd0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fb 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81b20000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fd8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fc 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81ba0000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fe0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fd 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81c20000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047fe8 0x00000000 0x60000000 0x80000180 0x00000000 0x000163fe 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81ca0000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047ff0 0x00000000 0x60000000 0x80000180 0x00000000 0x000163ff 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0x40000000 0x81d20000 0x00020000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000 0xf0000000
    0x50600000 0x80047ff8 0x00000000 0x60000000 0x80000180 0x00000000 0x00016400 0xf0000000
    0xf0000000 0xf0000000 0x30000002 0x80000190 0x80000180 0x00000000 0x00000000 0x70000000
    HWRingDumpEnd
    [0] PFP_HEADER_DUMP:  0xc0012d00  0xc0002f00  0xc0016800  0xc0047600  0xc0047600
    [0] ME_HEADER_DUMP :  0xc0013900  0xc0053c00  0xc0034300  0x00002010  0x0000a2a4
    [1] PFP_HEADER_DUMP:  0xbbff7edf  0x5988ec76  0x929185fe  0x6b7e9b34  0x71c3fdc6
    [1] ME_HEADER_DUMP :  0xbabad4bf  0xff0fab3e  0xb527941a  0x00f949ff  0xdd1ff7aa
    [2] PFP_HEADER_DUMP:  0xc0013900  0xc0044702  0xc0001700  0xc0a71000  0xc0034302
    [2] ME_HEADER_DUMP :  0xc0013900  0xc0044702  0xc0001700  0xc0034302  0xc0004602
    SRBM_CNTL  : 0x000003ff | CP_ME_CNTL  : 0x00000000
    SRBM_STATUS: 0x200046c0 | SRBM_STATUS2: 0x00000020
    GRBM_STATUS: 0xa0003028 | GRBM_STATUS2: 0x00000000
    GPU HangFlags 0x00000007: AsicHangState 0x00000007, AsicResetRequirement 0x00000002
    IndividualEngineHang: 1
    NonEngineBlockHang  : 1
    FenceNotRetired     : 1
    PerEngineReset      : 0
    FullAsicReset       : 1
    GPU HangState 0x0000002e: Hung Engines:
    GRAPHICS COMPUTE0 COMPUTE1 DRMDMA/SDMA
    AMDPitcairnGraphicsAccelerator PCIe Device: [6:0:0] State: ENABLED, channelResetMask 0x00000008
    Configuration: deviceBits: 0x50116810, capabilityBits: 0x30840300
    TotalVideoRAMBytes: 0x0000000080000000 (2147483648)
    [00] PM4 Engine: Enabled: Not Idle
    [00] GFX Channel: Enabled: Not Idle
    [01] C0 Channel: Enabled: Idle
    [02] C1 Channel: Enabled: Idle
    [01] DMA Engine: Enabled: Not Idle
    [03] DMA0 Channel: Enabled: Not Idle
    [02] UVD Engine: Disabled: Idle
    [04] UVD Channel: Disabled: Idle
    [03] SPU Engine: Disabled: Idle
    [05] SPU Channel: Disabled: Idle
    [04] DMA1 Engine: Enabled: Idle
    [06] DMA1 Channel: Enabled: Idle
    [05] VCE Engine: Disabled: Idle
    [07] VCE Channel: Disabled: Idle
    [08] VCELLQ Channel: Disabled: Idle
    : ** GPU Debug Info Start **
    : 0x00006810 : 0x000000e3 : 0x00000001 : 0x00000018 : 0x0000a060 : 0x00000001 : 0x00000001 : 0x00006810
    : 0x00000001 : 0x00000015 : 0x00000000 : 0x00000001 : 0x00000047 : 0x00005009 : 0x00000001 : 0x00000058
    : 0x00000012 : 0x00000001 : 0x00000055 : 0x00000000 : 0x00000001 : 0x0000004a : 0x0000106b : 0x00000001
    : 0x0000004d : 0x0000012a : 0x00000000 : 0x00000010 : 0x00010900 : 0x00000000 : 0x00000021 : 0x00000080
    : 0x00000000 : 0x00000011 : 0x00000007 : 0x00000002 : 0x0000263d : 0x00000001 : 0x00000002 : 0x000021a0
    : 0x84098647 : 0x00000002 : 0x0000219f : 0x004050c6 : 0x00000002 : 0x0000219d : 0x00000000 : 0x00000002
    : 0x0000219e : 0x00010000 : 0x00000002 : 0x0000219c : 0x00000400 : 0x00000002 : 0x0000a0da : 0x00000000
    : 0x00000002 : 0x00003051 : 0x00000000 : 0x00000002 : 0x00002e14 : 0x00000000 : 0x00000002 : 0x0000a0d9
    : 0x00000000 : 0x00000002 : 0x000021da : 0x001a0005 : 0x00000002 : 0x000021db : 0x00000080 : 0x00000002
    : 0x000021dd : 0x00000002 : 0x00000002 : 0x000021e0 : 0x00300035 : 0x00000002 : 0x000021e1 : 0x00f0010a
    : 0x00000002 : 0x000021e2 : 0x04600460 : 0x00000002 : 0x000021e3 : 0x04f304f3 : 0x00000002 : 0x000021e5
    : 0x01400142 : 0x00000002 : 0x000021b4 : 0x00000000 : 0x00000002 : 0x0000217f : 0x00000000 : 0x00000002
    : 0x00002100 : 0x80042678 : 0x00000002 : 0x00002101 : 0xc0100000 : 0x00000002 : 0x00002102 : 0x80042678
    : 0x00000002 : 0x00002103 : 0xc0100000 : 0x00000002 : 0x00002104 : 0x002a9b84 : 0x00000002 : 0x00002105
    : 0x00000000 : 0x00000002 : 0x000021b6 : 0x00000000 : 0x00000002 : 0x0000216d : 0x10101000 : 0x00000002
    : 0x0000216e : 0x00000000 : 0x00000002 : 0x00002169 : 0x10101000 : 0x00000002 : 0x0000216a : 0x80000000
    : 0x00000002 : 0x0000216b : 0x11111111 : 0x00000002 : 0x0000216c : 0x00000000 : 0x00000002 : 0x00003041
    : 0x00c00a0d : 0x00000002 : 0x00003040 : 0x00800010 : 0x00000002 : 0x00003042 : 0x00003200 : 0x00000002
    : 0x00003043 : 0x80000040 : 0x00000002 : 0x000021c0 : 0x000029b0 : 0x00000002 : 0x00003045 : 0x000017c0
    : 0x00000002 : 0x00003061 : 0x00c00a0d : 0x00000002 : 0x00003060 : 0x00800110 : 0x00000002 : 0x00003062
    : 0x800000c0 : 0x00000002 : 0x000021bf : 0x00000000 : 0x00000002 : 0x00003064 : 0x00000000 : 0x00000002
    : 0x00003066 : 0x00c00a0d : 0x00000002 : 0x00003065 : 0x00800210 : 0x00000002 : 0x00003067 : 0x80000140
    : 0x00000002 : 0x000021be : 0x00002600 : 0x00000002 : 0x00003069 : 0x00002600 : 0x00000002 : 0x000021cc
    : 0x87fb18c0 : 0x00000002 : 0x000021cd : 0x00000000 : 0x00000002 : 0x000021ce : 0x00000b80 : 0x00000002
    : 0x00002192 : 0x00000000 : 0x00000002 : 0x000021cf : 0x87fb0000 : 0x00000002 : 0x000021d0 : 0x00000000
    : 0x00000002 : 0x000021d1 : 0x00000000 : 0x00000002 : 0x00002193 : 0x00000000 : 0x00000002 : 0x000021dc
    : 0x000000c0 : 0x00000002 : 0x00002170 : 0x80050101 : 0x00000002 : 0x00002171 : 0xe0000000 : 0x00000002
    : 0x00002175 : 0x80050101 : 0x00000002 : 0x00002176 : 0xe0000000 : 0x00000002 : 0x00003057 : 0x00000015
    : 0x00000002 : 0x00003054 : 0x0000004c : 0x00000002 : 0x0000305a : 0x00000038 : 0x00000002 : 0x00001508
    : 0x00080200 : 0x00000002 : 0x00000b00 : 0x8f200029 : 0x00000002 : 0x00000bd1 : 0x00000000 : 0x00000002
    : 0x00000bf8 : 0x00000000 : 0x00000002 : 0x00000504 : 0x20492491 : 0x00000002 : 0x0000050c : 0x00000002
    : 0x00000002 : 0x00000536 : 0x00000000 : 0x00000002 : 0x00000503 : 0x00000000 : 0x00000002 : 0x00002000
    : 0x00000018 : 0x00000002 : 0x00002004 : 0xa0003028 : 0x00000002 : 0x00002002 : 0x00000000 : 0x00000002
    : 0x00002005 : 0x00000006 : 0x00000002 : 0x00002006 : 0x00000006 : 0x00000002 : 0x000021a3 : 0x00080808
    : 0x00000002 : 0x00002016 : 0x9000b850 : 0x00000002 : 0x00000390 : 0x000003ff : 0x00000002 : 0x00000394
    : 0x200000c0 : 0x00000002 : 0x00000393 : 0x00000020 : 0x00000002 : 0x000003a6 : 0x8100357c : 0x00000002
    : 0x00000f88 : 0x00000047 : 0x00000002 : 0x0000380a : 0x0c000000 : 0x00000002 : 0x00003808 : 0xc0000000
    : 0x00000002 : 0x00001576 : 0x00000000 : 0x00000002 : 0x0000340b : 0x04208400 : 0x00000002 : 0x0000340d
    : 0x45483102 : 0x00000002 : 0x0000340c : 0x00800040 : 0x00000002 : 0x00003409 : 0x80000001 : 0x00000002
    : 0x0000340a : 0x00000020 : 0x00000002 : 0x00003416 : 0x00000020 : 0x00000002 : 0x00003413 : 0x00000004
    : 0x00000002 : 0x00003414 : 0x85fd0000 : 0x00000002 : 0x00003415 : 0x00000000 : 0x00000002 : 0x00003401
    : 0x00800310 : 0x00000002 : 0x00003400 : 0x00000017 : 0x00000002 : 0x00003402 : 0x00000360 : 0x00000002
    : 0x00003408 : 0x00000000 : 0x00000002 : 0x00003407 : 0x00000000 : 0x00000002 : 0x00003403 : 0x00000600
    : 0x00000002 : 0x00003404 : 0x00401000 : 0x00000002 : 0x00003406 : 0x00000000 : 0x00000002 : 0x00003405
    : 0x00000000 : 0x00000002 : 0x0000360d : 0x44c83d57 : 0x00000002 : 0x0000360c : 0x00800040 : 0x00000002
    : 0x00003609 : 0x80000001 : 0x00000002 : 0x0000360a : 0x00000080 : 0x00000002 : 0x00003616 : 0x00000000
    : 0x00000002 : 0x00003613 : 0x00000020 : 0x00000002 : 0x00003614 : 0x80062600 : 0x00000002 : 0x00003615
    : 0x00000000 : 0x00000002 : 0x00003601 : 0x00800360 : 0x00000002 : 0x00003600 : 0x00000017 : 0x00000002
    : 0x00003602 : 0x00000300 : 0x00000002 : 0x00003608 : 0x00000000 : 0x00000002 : 0x00003607 : 0x00000000
    : 0x00000002 : 0x00003603 : 0x00000300 : 0x00000002 : 0x00003604 : 0x00401000 : 0x00000002 : 0x00003606
    : 0x00000000 : 0x00000002 : 0x00003605 : 0x00000000 : 0x00000002 : 0x00000a25 : 0x5fc30049 : 0x00000002
    : 0x00000a05 : 0x00000000 : 0x00000002 : 0x00000a36 : 0x6000e016 : 0x00000002 : 0x00000a76 : 0x00000000
    : 0x00000002 : 0x00000a7d : 0x0600c300 : 0x00000002 : 0x00000a20 : 0x00000300 : 0x00000002 : 0x00000a13
    : 0x00000000 : 0x00000002 : 0x00000a38 : 0x007300bb : 0x00000002 : 0x00000abc : 0x2c2c2c2c : 0x00000002
    : 0x00000832 : 0x00000005 : 0x00000002 : 0x00000847 : 0x00040000 : 0x00000002 : 0x00000838 : 0x0000781f
    : 0x00000002 : 0x00000839 : 0x0000001f : 0x00000002 : 0x0000083a : 0x0000000f : 0x00000002 : 0x00000895
    : 0x00000000 : 0x00000002 : 0x00000896 : 0x00000000 : 0x00000002 : 0x00000897 : 0x00000000 : 0x00000002
    : 0x000008a6 : 0x00000000 : 0x00000002 : 0x0000099b : 0x00000000 : 0x00000002 : 0x0000099c : 0x00000000
    : 0x00000002 : 0x0000099d : 0x00000000 : 0x00000002 : 0x000009a8 : 0x00000000 : 0x00000002 : 0x000009b0
    : 0x00000000 : 0x00000002 : 0x000009b1 : 0x00000000 : 0x00000002 : 0x00002284 : 0x00000000 : 0x00000002
    : 0x00002294 : 0x00000000 : 0x00000002 : 0x000022f3 : 0x00000000 : 0x00000002 : 0x0000223c : 0x00000000
    : 0x00000002 : 0x0000225c : 0x00000000 : 0x00000002 : 0x00002256 : 0x00000000 : 0x00000002 : 0x000021b8
    : 0x50000000 : 0x00000002 : 0x000030c0 : 0x00000001 : 0x00000002 : 0x000030d3 : 0x00000006 : 0x00000002
    : 0x000030d1 : 0x00000000 : 0x00000002 : 0x00002b01 : 0x00000000 : 0x00000002 : 0x00002b06 : 0x80400200
    : 0x00000002 : 0x00002b00 : 0x00000000 : 0x00000002 : 0x00002300 : 0x00000000 : 0x00000002 : 0x00002140

  • Mac Pro Display Issue

    Mac Pro Display Issue - Unexpectedly Sleeps and Freezes
    Just since a couple of days my Mac Pro desktop has been having display issues. Unexpectedly the screens go into sleep mode, it turns black and freezes, the computer doesnot respond to the keyboard or mouse.
    At first I thought this was related to Chrome, and switched to Firefox, but the computer is still having the same issue. I have to shut down and restart each time it gets stuck.
    I even went into preferences and changed the energy saver settings to "Never" allow display or harddrive to sleep. But this problem is stil happening.
    Does anyone have the same problems? Or a solution?

    I cleaned out my mac with compressed air, it was dusty, but the display flickering happened again.
    So I followed your advice and installed:
    Temperature Monitor
    http://www.bresink.de/osx/TemperatureMonitor.html
    Which showed that my memory module 1B and 2B were 70 - 75'C(160 -167'F). There was no reading for the graphic card so I couldn't tell if that was over heating.
    Then I installed:
    smc fan controller
    http://www.macupdate.com/app/mac/23049/smcfancontrol
    and increased the memory_cpu fan speed which lowered the temperature of the ram to 60'C (143'F).
    I even changed this ram's placement and put it in different slots.This ram was the same temperature in the new placements.
    Also this is the kingston 2gb ram without heatsinks. Ive used it for 1.5 yrs, and this is the first time its giving me these problems.
    Do you know how I can check if the graphic card is over heating? or is the problem just with the ram?
    Thank you for all your help!

  • FCP X: Mac Pro Freezes when I turn on "Analyze and Fix" media

    Hello,
    I see this happening regularly ever since I started using Final Cut Pro X. If I turn on "Analyze and Fix" on my imported media files, my Mac Pro freezes up after a while. I am forced to power cycle the Mac Pro at this point.
    I am running Mac OS 10.6.8 (Snow Leopard) on a Mac Pro with 8 cores, 10GB RAM. My primary hard disk for the video editing is not the same one as the OS disk - I use a second internal drive for video and all projects / events are stored here.
    If I check off / turn off analyze / fix in the background, my Mac Pro does not crash. System log does not reveal anything.
    Any ideas on what can be done to fix this? Has anyone else experienced this? 
    Thanks,
    -Balu

    Yes - I go to the "Analyze and Fix" menu and check mark video and audio analysis and let it crunch in the background. It goes on for an hour or two. At some point, I have to power cycle my Mac Pro. It freezes up.
    I see this happening on Lion OS as well...
    If I don't run analyze and fix, i have absolutely no issues..
    Any thoughts?
    Thx,
    -Balu

  • My Mac Pro freezes.

    I have two startup disks. One SL for fcp 7 and one ML where I run FCP X. FCP X is often plagued by the beach ball. Recently when editing on FCP X (and I suspect it's when I am also running Safari) my Mac Pro freezes and requires a power off to get going again. Any suggestions?
    Here is Etrecheck readout:
    Hardware Information:
              Mac Pro (Early 2009)
              Mac Pro - model: MacPro4,1
              2 2.26 GHz Quad-Core Intel Xeon CPUs: 8 cores
              12 GB RAM
    Video Information:
              ATI Radeon HD 4870 - VRAM: 512 MB
    Startup Items:
              PACESupport - Path: /Library/StartupItems/PACESupport
    System Software:
              OS X 10.8.4 (12E55) - Uptime: 0 days 1:11:18
    Disk Information:
              HL-DT-ST DVD-RW GH41N 
              HL-DT-ST DVD-RW GH41N 
              WDC WD1001FALS-41K1B0 disk0 : (1 TB)
                        disk0s1 (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /Volumes/Macintosh HD: 999.73 GB (642.78 GB free)
              ST31500341AS disk2 : (1.5 TB)
                        disk2s1 (disk2s1) <not mounted>: 209.7 MB
                        Internal 2 (disk2s2) /Volumes/Internal 2: 1.5 TB (198.77 GB free)
              ST31500341AS disk1 : (1.5 TB)
                        disk1s1 (disk1s1) <not mounted>: 209.7 MB
                        internal 1A startup (disk1s2) /: 499.79 GB (293.1 GB free)
                        Recovery HD (disk1s3) <not mounted>: 650 MB
                        internal 1 B (disk1s4) /Volumes/internal 1 B: 999.52 GB (457.35 GB free)
              ST31500341AS disk3 : (1.5 TB)
                        disk3s1 (disk3s1) <not mounted>: 209.7 MB
                        Internal 3 (disk3s2) /Volumes/Internal 3: 1.5 TB (857.9 GB free)
    USB Information:
              Apple Computer, Inc. Apple Cinema Display
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Logitech USB-PS/2 Trackball
                USB Keyboard
    FireWire Information:
              LaCie Rugged FW/USB 800mbit - 800mbit max
                        disk4s1 (disk4s1) <not mounted>: 32 KB
                        LaCie 1TB-2 (disk4s3) /Volumes/LaCie 1TB-2: 1 TB (508.36 GB free)
    Thunderbolt Information:
    Kernel Extensions:
              com.matrox.vpg.EggWhiteDriverHelpers          (1.0.0d1)
              com.matrox.vpg.BlackSwanDriver          (1.0.0d1)
              com.matrox.vpg.CoreMediaInputDriver          (1)
              com.matrox.vpg.CoreMediaOutputDriver          (1)
              com.matrox.vpg.CoreAudioDriver          (1)
              com.matrox.vpg.RS422Driver          (1.0.0d1)
              com.matrox.vpg.RS422VirtualDriver          (1)
              com.paceap.kext.pacesupport.snowleopard          (5.8)
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    Problem System Launch Agents:
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              [loaded] com.adobe.fpsaud.plist
              [loaded] com.noiseindustries.FxFactory.helper.plist
              [loaded] com.paceap.eden.licensed.plist
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              [loaded] com.matrox.vpg.Agent.plist
    User Launch Agents:
              [failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist
              [loaded] com.digitalrebellion.PreferenceManagerAutoSave.plist
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    3rd Party Preference Panes:
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    Internet Plug-ins:
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                   0%          Safari
                   0%          Dropbox
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              74 MB              Dropbox
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              1.59 GB            Active RAM
              87 MB              Inactive RAM
              1023 MB            Wired RAM
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              0 B                Page-outs

    If you have more than one user account, these instructions must be carried out as an administrator.
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    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
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  • Mac Pro freezes

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  • Why does my mac pro freeze on start up ?

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  • Since installing Maverick my Mac Pro freezes at least once a day, any advice?.

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    Firstly, uninstall any anti-malware software. It isn't needed and could cause your problem. Also, avoid using Chrome which can also cause problems. Never use more than one browser at a time. Using three is asking for disaster.
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  • Mac Pro Boot Issue

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    Here is my own "cookie cutter" template to this type of problem.
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    If you want a fast low-cost drive, WD Cavair 640GB $69.
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    Hitachi E7K1000: http://techreport.com/articles.x/16130/10
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  • Mac Pro Freezes on Startup with Second Monitor Connected

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  • Mac Pro freezing up

    Forgive the long post: I'm trying to be provide as much information as possible so I can get the best help.
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    I didn't know that about the RAID, but it makes sense. Do you think my mismatched HDs could be causing the issues? If so, am I going to see that much of a difference (speed) if I just take out both HDs and install a single 500GB? On my old G5 I had a raptor as the boot drive and an extra storage drive, but having two HDs, while handy, is a slightly annoying (having to cmmd drag from the desktop, create various aliases like iTunes, etc.). It sounds silly, but there it is. I figured if I just created a RAID using the original 250GB drive as 1/2 the RAID, I'd save a bit of money and see a minor speed increase. Your thoughts? And if you think a single 500GB HD would be a better option, do you have any recommendations?
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    I was going to wait until 10.5 came out (next Tuesday maybe?) and then do a clean install as I've always felt that was a better option than the upgrade, but there is no real knowledge behind that. Is an upgrade just as good as an install? In that case I'll just stay up late some night this week (after I address the HD issue) and do the reinstall, then upgrade when 10.5 comes out.

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    Try using another keyboard; I know that may sound unrelated, but it's simple, and this is my reason for the advice:
    I've been having my computer shut itself off either during sleep or while trying to wake from sleep. Attempting to reset my pram, as directed by AppleCare, caused my mac pro to exhibit these symptoms exactly: one mostly black screen with peculiar rectangular patterns which occasionally contain bits of text, and an Apple logo covering login area of other screen.
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