Mac Pro optical drive problems

I have a 2009 Mac Pro and have been having problems with optical drives I've installed in the lower bay. I initially installed a Toshiba drive that had Lightscribe technology, as I needed this for my wife's business and my Lacie external Lightscribe drive finally died. This drive worked great except for a loud "click, click" noise that it made every few minutes when not in use. I had originally attributed this noise to a hard drive starting or stopping but after repeated attempts to isolate the drive were unsuccessful, I resorted to using my old mechanic's stethescope and the noise seemed to be coming from the lower optical drive. I confirmed this by opening its tray and leaving it open which got rid of the noise. It was a very annoying noise, easily heard in my bedroom across the hall when the machine was asleep (and I wasn't). I decided to change it out for a Blu-Ray drive as the prices had come down out of the stratosphere. I bought a Pioneer drive from OWC and after having it disappear and reapper on me, behavior verified as a problem by checking these boards, I exchanged it for an LG unit. This one works fine and seems to stay recognized by the Apps that use it but a "click" is back. This occurs with about the same frequency as the Toshiba but is a single click and is much quieter. There is no periodic noise from the factory Superdrive. Someone suggested somewhere that this could be caused by Spotlight trying to access the drive. This doesn't seem logical as the noise only happens when there is no disk mounted. Would there be any software that would periodically "ping" the optical drive, even when the system was asleep? I can live with the noise from this one but am still curious if others have had this problem, and may have come up with a solution. Thanks, Ted
The drive installed now is an LG model number: WH12LS39KMP, the previous noisy drive was a Toshiba SH-S223

Repeated starting and stopping hard drives is not a good idea, and should be limited to laptops running on battery power.  With most, the heads rub on the discs while starting or stopping.  Drives specs usually allow only 25,000 to 50,000 starts.  Temperature changes between running and sleeping puts stress on electronics, and can cause earlier failures.  Also the starting current stresses the motur circuitry.
Apple optical drives have special firmware.  If you look in the "ATA" section of "System Profiler" (Utilities folder) you should see that the Apple supplied drive supports "Low Power Polling".  This may be why Apple optical drives don't have problems with drive sleep mode.

Similar Messages

  • Mac Pro optical drive won't open - it could be virtualbox!

    I use Virtualbox to check websites in IE and other windows browsers.
    To get the optical drive to work in windows, I had to allow VB to "take over" the optical drive when VB was running.
    So when my optical drive would not open this morning, and just before panic set in, I remembered that I had left VB running an hour ago, and was probably not letting me open my optical drive from Mac OS.
    As soon as I shut down VB, I had full control of my optical drive again.

    I'm having exactly the same trouble with my Pioneer BDR-208D (SATA).  I have swapped bays and swapped drives with the earlier BDR-207D, but the same symptoms occur with both, so I do not believe it's a problem with the drive itself. It is as if power stops to the optical drive buses.
    My machine is a mid-2010 model Mac Pro 2 x 2.4 Ghz quad core running OSX 10.7.5.
    Any luck with the energy saver solution? I'm going to give that a try right now.
    -- Bill

  • MacBook Pro Optical Drive Problems

    Hello Forum,
    I bought a MacBook Pro on 17July2006 and soon discovered that the optical drive worked only occasionally ( It would only read a CD or DVD when it wanted to, new or old. I would read songs to Itunes on a hit or miss basis. If a CD was read into Itunes, only the first one or two songs would be converted to AAC and subsequently burned before the conversion process would hang. New programs would not be read by the optical drive.) I sent the computer back to an official Apple repair station and I was pleased to see the computer and drive repaired and fully operational in a six day turnaround.
    That's the good news. The bad news is the drive crashed again last night after working only six days!!! This is my first Apple computer and so far I am not a happy camper. I've called Apple support and service and they are sending out a second service return repair carton.
    Is anyone else experiencing multiple failures like this? I'm wondering if they just cleaned and/or adjusted the drive the first service appointment. I hope they replace the drive if they did not the first time. The other thought is that the optical drive is failing because of thermal issues either local to my machine or the MacBook Pro line in general.
    Anyone have any thoughts or experience
    aero3753
    Peoria, Il US

    I too have experienced these issues, and after having done a little more online research, it appears that many others have as well. My drive works on reading music CD's probably 60% of the time... Which I find to be unacceptable.
    However, it hasn't become such a problem that it requires hardware work just yet. Hopefully it's merely a driver or software issue that can be resolved in the new OS.
    Tom
    MacBook Pro 15   Mac OS X (10.4.7)  

  • Mac Pro optical drive hardware is causing Leopard to hang on startup

    I had installed Leopard on a new internal drive with a clean install. However, everytime I tried to boot, it hanged on the blue screen or took me to the Leopard desktop where it froze.
    I called Apple and through the process of elimination they asked to to disconnect my two optical drives...the first is a Sony NEC Optiarc DVD RS AD-7170A that came with the computer. The second is a Pioneer DVD-RW DVR-112. After separating the ribbon cable that connects both drives, I was able to successfully boot into Leopard with no problems. That said, Apple regarded my issue as now a hardware issue rather than a software issue...and said I should take the Mac Pro into the local store for repair.
    I've tested each of the optical drives individually to see if by hooking them up one by one to see if one will allow the system to boot. But neither one allows me to boot into Leopard successfully. Apple also says that the ribbon cable could also be a possible reason as well.
    Before I make the trek to the store, does anyone out there have any similar stories to share with their Mac Pro? I have NOT updated to the latest firmware for the Mac Pro which is EFI 1.2 and I may try that as a last resort. Also, I tried to find any Superdrive firmware updates for the Mac Pro's Sony Optiarc drive on Apple's website, but could not locate any.
    Let me know if anyone out there has some info to share on this.
    Thanks,
    John

    Thanks for the reply, but I took it to the apple store today and they ran a full diagnostic test on it. It turns out it really wasn't the optical drive. There was a bad sensor on the logic board causing the power supply fan to run at full blast. Looks like im gonna have to wait even longer to be able to enjoy my mac pro:(

  • Mac Mini Optical Drive problems

    Hi, I've been working on a Mac Mini G4 that has been giving me quite the problems. The first problem was the original slot load drive would not accept any cds, the piece that holds the cd in place once it is loaded is stuck up even though there is no cd in the drive.
    To correct this issue I ordered an almost exact replacement from ebay. (original is UJ-845-c 678-0503G replacement is UJ-845-c 678-0503D). The drive installed with no problems and accepts cds with ease. The problem is is that the drive does not detect and the eject button the keyboard does not function. I was able to get it to eject the cd once by holding down the mouse button while shutting down, but that has yet to work again. (I've tried a dvd and a cd so far, no luck with either). Also, it does not give the option to boot off the cd-rom drive when I boot up with the option key pressed.
    I'm running out of ideas here and any help would be greatly appreciated!

    The ebay unit may have been junk. Why not get a FireWire external optical drive?

  • Mac Pro internal drive problems

    Hi there,
    I bought a Mac Pro in October last year for business use and it's been going fine until about a month ago.
    I have two internal drives and one of them was making a terrible THUNK! noise, powering down, then trying to start again - you can hear it spinning, not quiet getting there, then spinning again. When this happens, the machine hangs, sometimes until the drive gets back on it's feet, other times I need to do a hard restart. 50% of the time the machine will not start at all. ( gets to gray apple screen and goes nowhere)
    It seems to be the boot drive that the machine shipped with that's causing the problems as Disk Utility keeps finding erros on it. When I repair it, the machine works fine for a while until, when I'm working away, suddenly THUNK! and everything starts over again! Also, my bluetooth mouse and keyboard seems to be palying up too, but I don't know if this is related.
    I'm tearing my hair out and I need to edit some video on it for work soon, but this seems like it's going to be impossible if the drive keeps stopping like this!
    Any advice would be much appreciated!
    David Newbigging
    Mac Pro 2.66   Mac OS X (10.4.8)  

    Definitely get the backups current, an external FW would be nice to have too so you have it off line.
    I zero every drive before using. It is possible that there are bad blocks. Which, according to a Google report, means it is likely to fail anyway. But zero the drive may be enough. Or 7way write erase.
    Or use Windows and the vendor disk utility (which seem to be limited to DOS or Windows, even Vista has one) to recertify the drive.
    I would buy a drive now, and try to get it replaced.
    A severely corrupted directory can cause a drive to sound like it is in the death throes of failing.
    Do you have Disk Warrior 4? have you installed Applejack? used Single User Mode and run fsck to repair the drive?
    And have you already setup a 2nd boot drive? always essential to have an emergency boot drive; a working backup drive; and your main boot drive.
    If a drive is going to fail, make it early on.
    There are tools like Intech Speedtools to test and remap bad blocks. I always test and torture test a drive for a few days before trusting it.

  • Mac Pro Hard Drive Problems

    Okay heres my problem-
    The other day I started up my mac pro and got the blinking folder with the question mark on it. After about an hour of resetting the PRAM, and booting up several times from the Mac OS X disk and running the disk utility only to find my boot drive not there, I gave up. The next day I started up my Mac from the CD and ran the disk utility and my hard drive was there! I verified the disk and the hard drive is working normally, but I will still only be able to boot onto it about 50% of the time. Any suggestions?

    Just want to make sure this is correct:
    When I run Disk Utility it shows my boot drive as:
    Mount Point: /.
    Format: Mac OS Extended (Journaled)
    The reason I ask this is because my second hard drive shows the mount point as /Volumes/Video so I don't know which is the correct one.

  • Mac Pro optical drive is really loud.....

    I just got may mac pro today and when i turned it on I noticed that the optical drive sounded as if it was running on full throttle at all times. It is in a well ventilated area, I reset the pram, and still no luck! I also did a hardware test and it detected an error 4SNS/1/40000000:Vp0C. Just before it detected the error the optical drive became quiet for a few seconds and then went right back to being loud....Any ideas????

    Thanks for the reply, but I took it to the apple store today and they ran a full diagnostic test on it. It turns out it really wasn't the optical drive. There was a bad sensor on the logic board causing the power supply fan to run at full blast. Looks like im gonna have to wait even longer to be able to enjoy my mac pro:(

  • Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.

    My Macbook Pro optical drive stopped working after upgrading from Mac OS X 10.6 Snow Leopard to OS X Mavericks.. I wonder what's the work around or troubleshooting to fix this. Thanks!

    try and Reset the System Management Controller (SMC)

  • Macbook pro optical drive stopped working after installation of mavericks

    macbook pro optical drive stopped working, just spins and won't eject, ever since I upgraded to Mavericks, thoughts?

    I have the same problem and was advised by someone to reset System Management Controller (SMC). I haven't tried it yet though. I wish it could fix it. Let's give it a shot!

  • Why my Mac Pro hard drive noise and too slow?

    Why my Mac Pro hard drive noise and too slow? Totally 8 gb speed system but now very slow . Please give some suggestions

    Another thing you can do in Lion (and ML) is click on the "Info" button in Disk Utility to get the SMART status of the drive.It's more detailed now than it used to be and it might tell you if something is wrong.
    A lot can go wrong with a hard drive which is why I tend to point people to the downloads section of the following web site:
    http://scsc-online.com
    They have a free hard drive troublleshooting download book there. I reccommend people download that before asking questionis because there are tons of problems that can act like hard drive problems when there's nothing wrong with the system at all. For example, how full is the drive? How many applications are running? What's the status of Spotlight indexing? How many apps are you running? How much memory do you have?
    I could probably think up 20 or 30 more if needed.

  • Premier pro play back screen goes black a freezes every 15 minute . This is my second mac pro with identical problems.

    Premier pro play back screen goes black a freezes every 15 minute . This is my second mac pro with identical problems.

    SOLVED!!!!!
    SO I did some more digging around and read ATI cards seem to overheat easily.  I knew the fan was working, but after closer inspection I realised there was ALOT of built up dust on the card and clogging the fan and airflow.  Blew it out with alot of compressed air, stuck it back in the Mac and BAM...no black screens.  I tested it by streaming 6 video sources...doing 2 screen captures at once as well as watching a HD movie in fullscreen.  Did all this for 30 minutes and no crashes.  I also downloaded an app to monitor the temps inside the computer and the expansion bay stays at 41 degrees.  No clue what it was before but obviously it was hotter than that.  So my problem is solved!  Funny that 10.7.5 made the card work harder.  I wonder if its off loading some CPU stuff to the GPU for processing more than 10.7.4 so its just working a bit harder and so it heats up faster....

  • Mac Pro Hard Drive Connectors

    I need to replace the two screws that hold the hard drive connectors to the Mac Pro.
    Does anyone know where I can begin to find these? They are two small black screws.
    The previous owner of my Mac Pro removed them so that he could attach an SSD drive loosely to the Mac Pro.
    I'm going to replace the SSD drive, as it failed, and it comes with a 3.5" tray that should attach to the Mac Pro hard drive carrier, but when I push it back in to align up with the hard drive connector, since he removed the screws, it doesn't align up and go in without me manually connecting it. I'd like to get it back to the way it was with the screws.
    So...I wonder what part number that is or how I can get those two little screws, the exact ones?
    Any advice would be great.
    Thanks.

    ChrisMc73 wrote:
    Yeah there are two models for this Icy Dock SSD Kit...I think I want the screwless version.
    MB882SP-1S-2B - uses screws to mount the drive and has more ventilation for a moving parts 2.5" drive
    MB882SP-1S-1B - is screwless and is meant more for SSD drives
    I use the screwless version.
    As for dvwearhouse and others, unless you know the part number, how do you know where to look?

  • Is it ok to switch my mac pro boot drive to port 4?

    hi, my brand new mac pro hard drive is kind of loud. is it ok to switch my main drive to port 4 farther back in the computer?
    will it be slower?
    thanks so much!

    There will likley be no discernable difference.
    If you do not have a drive in the first bay, it may change the airflow slightly, as it will no longer act as a dam to improve the airflow of the intake fan.

  • Where can I find Mac Pro Hard Drive Holder?

    Where can I find Mac Pro Hard Drive Holder? Only 4 came withe the computer and I need some more.
    Anybody knows where I could buy some?
    Thanks

    http://www.transintl.com/store/category.cfm?Category=2705

Maybe you are looking for

  • F110- Automatic payment proposal

    Dear All, In Automatic payment proposal below are some issues. 1. whether it is possible that, upto specifc net due date document can be process/selected in proposal for payment? 2. Why after creation of proposal, documents posted through special G/L

  • Theme 9 Giving Problem in APEX 3.2

    Hi all, I have used the Theme 9 for my APEX 3.2 Development. My previous application i have used Theme 3. there i used the below script that is working fine. when i used the same script its not working <script type="text/javascript"> function disForm

  • Where does it go when you click on the Calendar icon beside the date field?

    Hi, Does anybody know what page or region does it go when you click on the Calendar icon beside a date field? I need to know how it generates the list of values for year. Need your help. ASAP. If you need to know more about my inquiry please email me

  • VGA external monitor shows yellow and green colour

    I just took apart my T410s to change the screen hinges. I thought all had gone well but when I plug in an external monitor the colours don't display properly. The display is yellow and if you wiggle the cable it goes green. Could this have been somet

  • How to return the result ( fields ) form using the BDC in background mode ?

    hi, I am now having to develop a sub routines for executing the transaction COR1 using BDC ( transaction SHDB ) , in the FORM i pass the 4 params for the fields of the screens of the transaction ( COR1 is used for creating the process order ) , and a