Mac Pro won't recognize i-pod nano (2nd generation)

when i hook my nano (2nd gen) up to my mac pro, it opens in i-tunes, but it's all grayed out. it charges, but i can't play anything off of it, and i can't drag anything from i-tunes on to it. also, i noticed my i-pod icon doesn't appear on the desktop when plugged in. i've reset this i-pod to the factory settings and it doesn't change anything. i've also held down the menu/select button for a few seconds (per other discussion threads i've read) and it doesn't solve the issue. finally, i've restarted my computer with the i-pod still attached and nothing changes.
this product may have originally been set up through a PC, but i don't see that being part of the issue.
any suggestions, guys?

I have the same problem with my 2G nano and MacBook Pro. This ipod has never been connected to a PC, so I don't think that's the issue.
See similar thread at
http://discussions.apple.com/thread.jspa?threadID=2169484&tstart=0

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