Mac programs "quit unexpectedly"
Since installing Mavericks on my MacBook Air I can no longer log into Safari, Mail, Apple Store, Notes, or update anything anymore.I always get whatever program "quit unexpectedly." It only seems to effect Mac programs. I have to use FireFox to get on line now (no issues).
Any thoughts? I'm currently running OS X 10.9 on a 2GHz i7 with 8 GB ram.
Hello, not your fault, but when you use Paste instead of Paste & Match style, this forum makes it really hard to read the log.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
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All programs quit unexpectedly. Please HELP!
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Among other issues I've had--the motherboard (it was "fried" meaning the computer wouldn't even turn on) was replaced last March and the hard drive (it would make a weird grinding noise and then the programs would close) was replaced in November. I was hoping these replacements would solve my problems, but they clearly haven't.
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Other potentially useful info:
I had them upgrade the RAM to 512 when I bought it
I have a 30GB of which about 8GB are free
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iBook G4Sorry to hear about the problems you are having with your iBook.
I would inspect the RAM chips in your computer. You could have gotten a foul RAM chip or installed the wrong type of RAM (even though it may fit in the slot, it may not be the one specified for your model of iBook).
I would also try reinstalling OS X again, completely wiping the drive clean before you do so.
If that doesn't work, you could try resetting the PRAM and NVRAM (look in the knowledge base for documents on how to do this; it is an easy search).
If you are still having trouble, get on the phone with Apple and try to arrange a hardware repair and/or replacement.
The best of luck to you and your problem. I hope that your issue is resolved in the near future.
DV Guru -
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MaxLet's start with the basics.
Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
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Cheers! DALE -
1st attempt to open an application after the computer has been shut down a message says(as an example)" the application PowerPoint quit unexpectedly. Mac OS X and other applications are not affected. Click reopen to see more details or send a report to Apple." Next attempt it says "The application PowerPoint quit unexpectedly after it was reopened. Mac Os X and other applications are not affected. Click Try Again to temporarily restore the application's default settings and open it again. Click Report to see more details or send a report to Apple." When I click "Try Again" the app opens normally and usually runs ok sometimes it will quit unexpectedly but when reopening at that point it opens ok. Never had this issue until about 2 weeks ago. *** When I close the program myself I get a message that says "PowerPoint-New Settings
New settings have been created for this application. Do you want to use these settings from now on? Then there are 2 buttons below the dialogue box that say "Use new settings and Use original settings" This happens every time I try to open Power Point, Excel, Safari, Entourage the first time each new day. If I have been running any of those programs and have not shut down the laptop then the program will reopen normally but may shut down unexpectedly on its own and sometimes not. What changed and how do I fix this problem? Running OS X10.4.11 and software updates are current. Ran diagnostics and checked out ok.Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
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''' "Why does Mozilla use files that I can't open?" '''
The bookmarks backup JSON files '''''are''''' human readable in a text program like Notepad or Wordpad. But those JSON files don't have any separate lines of numbers and text they're one long line. Those files are made to do their job in Firefox, not to be looked at by users.
What type of problem do you have that prompted you to attempt to read a file like that? -
All creative suite (cs3) programs quit unexpectedly upon startup
Hey there,
Been having some issues with Photoshop, Dreamweaver, Indesign and Illustrator. Whenever I open I immedietly get the error message 'Photoshop quit unexpectedly'. I have tried repairing my permissions, no updates have been installed, everything has been working fine for nearly three years! The only difference is that I recently had my laptop sent to me from the UK to Australia as I have moved out here, so it sat unused for about two months. Do I need permissions for a different country or is it something else?
Here is the crash report:
Process:
Adobe Photoshop CS3 [5133]
Path:
/Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
Identifier:
com.adobe.Photoshop
Version:
10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1)
Code Type:
X86 (Native)
Parent Process: launchd [110]
Date/Time:
2012-12-22 12:39:32.777 +1100
OS Version:
Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report:
101774 sec
Crashes Since Last Report:
18
Per-App Interval Since Last Report: 37 sec
Per-App Crashes Since Last Report: 11
Anonymous UUID:
E462D1FC-2D3A-4098-8BF2-7560AD206932
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 4
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib
0x90c4615a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib
0x90c73ce5 _pthread_cond_wait + 1066
2 libSystem.B.dylib
0x90ca2ac8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation
0x900ffe24 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation
0x900b8ae5 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation
0x900b89c8 -[NSConditionLock lockWhenCondition:] + 69
6 com.adobe.Photoshop
0x00e70db5 0x1000 + 15138229
7 com.adobe.Photoshop
0x00e0c25d 0x1000 + 14725725
8 com.adobe.Photoshop
0x00d3913f 0x1000 + 13861183
9 com.adobe.Photoshop
0x00e0f831 0x1000 + 14739505
10 com.adobe.Photoshop
0x00e0f8a4 0x1000 + 14739620
11 com.adobe.Photoshop
0x00e07464 0x1000 + 14705764
12 com.adobe.Photoshop
0x00e0a87d 0x1000 + 14719101
13 com.adobe.Photoshop
0x00e0ae2a 0x1000 + 14720554
14 com.adobe.Photoshop
0x00d3c135 0x1000 + 13873461
15 com.adobe.Photoshop
0x00d3e37d 0x1000 + 13882237
16 com.adobe.Photoshop
0x00bf0480 0x1000 + 12514432
17 com.adobe.Photoshop
0x001bc210 0x1000 + 1815056
18 com.adobe.Photoshop
0x006eca9d 0x1000 + 7256733
19 com.adobe.Photoshop
0x00219b63 0x1000 + 2198371
20 com.adobe.Photoshop
0x00219d31 0x1000 + 2198833
21 com.adobe.Photoshop
0x00003272 0x1000 + 8818
22 com.adobe.Photoshop
0x00003199 0x1000 + 8601
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x90c6c982 kevent + 10
1 libSystem.B.dylib
0x90c6d09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib
0x90c6c559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib
0x90c6c2fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib
0x90c6bd81 _pthread_wqthread + 390
5 libSystem.B.dylib
0x90c6bbc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib
0x90c6ba12 __workq_kernreturn + 10
1 libSystem.B.dylib
0x90c6bfa8 _pthread_wqthread + 941
2 libSystem.B.dylib
0x90c6bbc6 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib
0x90c460fa mach_msg_trap + 10
1 libSystem.B.dylib
0x90c46867 mach_msg + 68
2 ...ple.CoreServices.CarbonCore
0x9463aac8 TS_exception_listener_thread + 160
3 libSystem.B.dylib
0x90c7385d _pthread_start + 345
4 libSystem.B.dylib
0x90c736e2 thread_start + 34
Thread 4 Crashed:
0 com.adobe.adobe_caps
0x02bbe744 CapsiDataStore::querySingle(char const**, char const*, ...) + 174
1 com.adobe.adobe_caps
0x02bbbc34 pcdGetDomainData + 80
2 com.adobe.Photoshop
0x00e0ca9f 0x1000 + 14727839
3 com.adobe.Photoshop
0x00e0f22c 0x1000 + 14737964
4 com.adobe.Photoshop
0x00e0c3d4 0x1000 + 14726100
5 com.adobe.Photoshop
0x00e0c619 0x1000 + 14726681
6 com.adobe.Photoshop
0x00e6f2e0 0x1000 + 15131360
7 com.apple.Foundation
0x900c3bf0 -[NSThread main] + 45
8 com.apple.Foundation
0x900c3ba0 __NSThread__main__ + 1499
9 libSystem.B.dylib
0x90c7385d _pthread_start + 345
10 libSystem.B.dylib
0x90c736e2 thread_start + 34
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02bbe6a4 ecx: 0xffffffff edx: 0x00000001
edi: 0x00000000 esi: 0x04000640 ebp: 0xb0212c08 esp: 0xb0212bc0
ss: 0x0000001f efl: 0x00010246 eip: 0x02bbe744 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x16e1fcd +com.adobe.Photoshop 10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]) (10.0.1) <4477E672-35DA-4BEA-914C-8993BC5F8992> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/MacOS/Adobe Photoshop CS3
0x1b9c000 - 0x1e1cfe7 +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1ec6000 - 0x1fc6fe7 +AdobeACE ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1fe5000 - 0x2006ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x2013000 - 0x202cfff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2036000 - 0x229afc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2316000 - 0x2339ff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x234b000 - 0x23a0ffd +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x23ae000 - 0x23c9ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x23e2000 - 0x2498fcc +FileInfo ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x24c6000 - 0x24ccff7 org.twain.dsm 1.9.4 (1.9.4) <39A3CE1E-9DB3-88ED-8D46-E158996E3A5D> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x24d3000 - 0x263eff7 +AdobeOwl ??? (???) <E228E1B1-8BDB-47AC-9DBF-B4CF705A58D5> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2697000 - 0x269dfff +com.adobe.AdobeCrashReporter 2.5 (2.5.02272007) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x26a4000 - 0x26c0fd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x26cb000 - 0x2a20fc7 +com.adobe.linguistic.LinguisticManager 3.1.0 (3.1RC) <8111F571-D718-411E-9624-6FB83187D84A> /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x2bb9000 - 0x2c00fc7 +com.adobe.adobe_caps adobe_caps 0.0.120.0 (0.0.120.0) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x2c10000 - 0x2c50ff7 com.apple.vmutils 4.2 (106) <7AAF9FDA-AC1E-09FD-889E-68FFB5F94BA8> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x2f5a000 - 0x2f5bff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x54c5000 - 0x54d3fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x54d7000 - 0x54e9ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x54ed000 - 0x54eeff7 ATSHI.dylib ??? (???) <F06AB560-C2AF-09F6-7328-773E43CA2713> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x40000000 - 0x400a6fe0 +AdobeJP2K ??? (???) /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
0x90008000 - 0x9000aff7 com.apple.securityhi 4.0 (36638) <38D36D4D-C798-6ACE-5FA8-5C001993AD6B> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x9001e000 - 0x90046ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <769EF4B2-C1AD-73D5-AAAD-1564DAEA77AF> /usr/lib/libxslt.1.dylib
0x90047000 - 0x90084ff7 com.apple.SystemConfiguration 1.10.5 (1.10.2) <362DF639-6E5F-9371-9B99-81C581A8EE41> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x900ad000 - 0x90320fe7 com.apple.Foundation 6.6.4 (751.42) <ACC0BAEB-C590-7052-3AB2-86C207C3D6D4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9032c000 - 0x9042dfe7 libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <AB3A3749-B577-1EB3-72DF-215E866F1168> /usr/lib/libxml2.2.dylib
0x905a1000 - 0x9089afef com.apple.QuickTime 7.6.6 (1756) <F08B13B6-31D7-BD18-DA87-A0CDFCF13B8F> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x9089b000 - 0x90936ff7 com.apple.ApplicationServices.ATS 4.4 (???) <ECB16606-4DF8-4AFB-C91D-F7947C26040F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x90937000 - 0x90988ff7 com.apple.HIServices 1.8.1 (???) <51BDD848-32A5-2425-BE07-BD037A89630A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x90989000 - 0x9099dffb com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <0DBE17D5-17A2-8A0E-8572-5A78408B41C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x909a6000 - 0x909a7ff7 com.apple.audio.units.AudioUnit 1.6.5 (1.6.5) <BE4C2495-B758-AD22-DCC0-56A6791E948E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x909a8000 - 0x90a58ff3 com.apple.ColorSync 4.6.3 (4.6.3) <AA1076EA-7665-3005-A837-B661260DBE54> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x90a6f000 - 0x90ab8fe7 libTIFF.dylib ??? (???) <AC1FC806-F7F4-174B-375F-FE5D6008666C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libTIFF.dylib
0x90af1000 - 0x90bfdff7 libGLProgrammability.dylib ??? (???) <8B308FAE-843F-EE76-0254-3374CBFFA7B3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x90bfe000 - 0x90c41ff7 libGLU.dylib ??? (???) <F8580594-0B38-F3ED-A715-CB3776B747A0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x90c44000 - 0x90c44ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90c45000 - 0x90decff7 libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
0x90ded000 - 0x90fc8ff3 libType1Scaler.dylib ??? (???) <A7AB841A-3F40-E0B8-ADDD-44014C7287C9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
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0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <B339B85B-1B6D-81D8-1281-7B8C8A517329> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <EF3E3210-927F-DB9F-4CD4-4039A2AE2F84> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <62291026-D016-705D-DC1E-FC2B09D47DE5> /usr/lib/libSystem.B.dylib
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f15
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
Any help appreciated! Thanks!So you guys had no luck with CS3 on Mac OS X? Same here although in my case PS opens but all other apps quit.
-
MS Office 2011 for Mac - Installer quite unexpectedly
Operating system Mac OSX 10.9.1
First time installing office. Just purchased and downloaded today.
I have not had this problem before installing any other software.
This happens early in the installation process, and it happens every time without fail. Here are the steps
1) I click on Office Installer.pkg
2) A dialog appears: "Welcome to the Microsoft Office for Mac 2011 Installer"
3) I click the Continue button
boom. The error message: "Installer quite unexpectedly"
Here is the dump. Please help!
Process: Installer [912]
Path: /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
Identifier: com.apple.installer
Version: 6.0 (721)
Build Info: Installer-721000000000000~67
Code Type: X86-64 (Native)
Parent Process: launchd [189]
Responsible: Installer [912]
User ID: 501
Date/Time: 2014-01-04 01:54:19.522 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 837B06F2-9F64-3004-867F-8B70E3596DCF
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000011241ac00
VM Regions Near 0x11241ac00:
mapped file 00000001122ab000-0000000112352000 [ 668K] r--/rwx SM=COW /Library/Fonts/Tahoma.ttf
--> mapped file 0000000112352000-000000011241f000 [ 820K] r--/rwx SM=COW /Library/Fonts/Microsoft/Times New Roman.ttf
mapped file 000000011241f000-00000001129cc000 [ 5812K] r--/rwx SM=COW /Library/Fonts/Microsoft/MS Gothic.ttf
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreText 0x00007fff8c5c1805 OTL::GCommon::GCommon(OTL::GCommon::HowCalled, __CFData const*, OTL::GDEF&, unsigned int, unsigned int) + 129
1 com.apple.CoreText 0x00007fff8c5c1050 TOpenTypeMorph::TOpenTypeMorph(TRunGlue&, TCharStream const*) + 452
2 com.apple.CoreText 0x00007fff8c593699 TShapingEngine::ShapeGlyphs(TLine&, TCharStream const*, CFRange&, TGlyphList<TDeletedGlyphIndex>*) + 543
3 com.apple.CoreText 0x00007fff8c5a648b TTypesetter::TTypesetter(__CFArray const*, __CFString const*, void const* (*)(__CTRun const*, __CFString const*, void*), void*) + 211
4 com.apple.CoreText 0x00007fff8c5a628a CTTypesetterCreateWithRunArray + 93
5 com.apple.AppKit 0x00007fff83036e87 -[NSATSGlyphStorage createCTTypesetter] + 1493
6 com.apple.AppKit 0x00007fff830328d3 -[NSATSTypesetter _ctTypesetter] + 327
7 com.apple.AppKit 0x00007fff83031af9 -[NSATSLineFragment layoutForStartingGlyphAtIndex:characterIndex:minPosition:maxPosition:lineFragme ntRect:] + 85
8 com.apple.AppKit 0x00007fff8303064e -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingCon text:] + 2777
9 com.apple.AppKit 0x00007fff83063c79 -[NSATSTypesetter layoutParagraphAtPoint:] + 149
10 com.apple.AppKit 0x00007fff836dbb45 -[NSTypesetter _layoutGlyphsInLayoutManager:startingAtGlyphIndex:maxNumberOfLineFragments:maxC haracterIndex:nextGlyphIndex:nextCharacterIndex:] + 4043
11 com.apple.AppKit 0x00007fff83062c9d -[NSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:] + 202
12 com.apple.AppKit 0x00007fff83062b81 -[NSATSTypesetter layoutCharactersInRange:forLayoutManager:maximumNumberOfLineFragments:] + 1107
13 com.apple.AppKit 0x00007fff83061219 -[NSLayoutManager(NSPrivate) _fillLayoutHoleForCharacterRange:desiredNumberOfLines:isSoft:] + 1306
14 com.apple.AppKit 0x00007fff83060ac9 -[NSLayoutManager(NSPrivate) _fillLayoutHoleAtIndex:desiredNumberOfLines:] + 201
15 com.apple.AppKit 0x00007fff831704c9 +[NSLayoutManager(NSPrivate) _doSomeBackgroundLayout] + 729
16 com.apple.AppKit 0x00007fff8316ec06 _NSPostBackgroundLayout + 310
17 com.apple.CoreFoundation 0x00007fff8b7470a7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
18 com.apple.CoreFoundation 0x00007fff8b747017 __CFRunLoopDoObservers + 391
19 com.apple.CoreFoundation 0x00007fff8b7387b8 __CFRunLoopRun + 776
20 com.apple.CoreFoundation 0x00007fff8b738275 CFRunLoopRunSpecific + 309
21 com.apple.HIToolbox 0x00007fff86c38f0d RunCurrentEventLoopInMode + 226
22 com.apple.HIToolbox 0x00007fff86c38b85 ReceiveNextEventCommon + 173
23 com.apple.HIToolbox 0x00007fff86c38abc _BlockUntilNextEventMatchingListInModeWithFilter + 65
24 com.apple.AppKit 0x00007fff82f8b28e _DPSNextEvent + 1434
25 com.apple.AppKit 0x00007fff82f8a8db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
26 com.apple.AppKit 0x00007fff82f7e9cc -[NSApplication run] + 553
27 com.apple.AppKit 0x00007fff82f69803 NSApplicationMain + 940
28 com.apple.installer 0x0000000106a2b254 0x106a29000 + 8788
29 libdyld.dylib 0x00007fff8f0e15fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff87fe491a __recvfrom + 10
1 com.apple.installframework 0x0000000106b1ddc4 do_log_udp_listen + 247
2 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff87fe5662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8973843d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff89738152 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c77 _pthread_cond_wait + 787
2 com.apple.Foundation 0x00007fff89d888d0 -[NSCondition waitUntilDate:] + 344
3 com.apple.Foundation 0x00007fff89d7f778 -[NSConditionLock lockWhenCondition:beforeDate:] + 232
4 com.apple.installframework 0x0000000106b1ccc1 +[IFDTargetController(WorkerThread) _handleTargetRequests] + 157
5 com.apple.Foundation 0x00007fff89db770b __NSThread__main__ + 1318
6 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff87fe0a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fdfd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8b739315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8b738939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8b738275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8312b1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff87fe0a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff87fdfd18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8b739315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8b738939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8b738275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff89db7907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff89db770b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b38e15 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b39887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff87b39718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b39887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff87b39718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b39887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff87b39718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b39887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff87b39718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b39887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff87b39718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff87fe4716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff867f8c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x00007fff87b39887 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x00007fff87b39718 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x00007fff87b2e0af ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff867f6899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff867f672a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff867fafc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff87fe4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff867f7f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff867fafb9 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff87fe4e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff867f7f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff867fafb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000011241abf8 rbx: 0x00007fff591d38b8 rcx: 0x0000000000000014 rdx: 0x00007fff744873c0
rdi: 0x00007ff0f3530e20 rsi: 0x0000000000000000 rbp: 0x00007fff591d3710 rsp: 0x00007fff591d36e0
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x00000000e0d166ed r11: 0x0000000035770e98
r12: 0x0000000000000000 r13: 0x00007ff0f3530e20 r14: 0x000000011241c76a r15: 0x00007fff591d38d0
rip: 0x00007fff8c5c1805 rfl: 0x0000000000010206 cr2: 0x000000011241ac00
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106a29000 - 0x106a52ff7 com.apple.installer (6.0 - 721) <AB8A6C63-00AC-34C5-B1D7-AA7CDA4555F0> /System/Library/CoreServices/Installer.app/Contents/MacOS/Installer
0x106a6c000 - 0x106ab1fff com.apple.GraphKit (1.0.5 - 30) <288D0898-D573-3834-8DBA-B73396C40FD0> /System/Library/PrivateFrameworks/GraphKit.framework/Versions/A/GraphKit
0x106ad3000 - 0x106ad8fff JavaLaunching (1) <528DEA76-B869-36B5-87A6-D9B722968E16> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x106ae6000 - 0x106afafff com.apple.InstallerPlugins (6.0 - 721) <4C68DDE4-69F1-387C-A519-0EFFFBE77E8B> /System/Library/Frameworks/InstallerPlugins.framework/Versions/A/InstallerPlugi ns
0x106b13000 - 0x106bb9fff com.apple.installframework (700 - 846) <793B31D4-A323-3E08-A3E3-0426281C09F9> /System/Library/PrivateFrameworks/Install.framework/Versions/A/Install
0x10d778000 - 0x10d778ff9 +cl_kernels (???) <ED86006C-885E-4677-AEB4-CE7E6FA9B6A9> cl_kernels
0x1107bf000 - 0x1108a5fef unorm8_bgra.dylib (2.3.58) <9FF943D1-4EF7-36CA-852D-B61C2E554713> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0x110a80000 - 0x110a81ffa +cl_kernels (???) <310FD731-B8BC-4B7C-9CA3-861A6454BA31> cl_kernels
0x110c74000 - 0x110c75ff7 libSymbolConverter.dylib (61) <D7180B51-E764-34F1-A9B3-9E7F94562017> /System/Library/CoreServices/Encodings/libSymbolConverter.dylib
0x11205a000 - 0x112076fff libJapaneseConverter.dylib (61) <94EF6A2F-F596-3638-A3DC-CF03567D9427> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x7fff64049000 - 0x7fff6407c817 dyld (239.3) <D1DFCF3F-0B0C-332A-BCC0-87A851B570FF> /usr/lib/dyld
0x7fff826eb000 - 0x7fff82859ff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff829b3000 - 0x7fff82a84ff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D456ED08-4C1D-341F-BAB8-85E34A7275C5> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff82a85000 - 0x7fff82a8cff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x7fff82a8f000 - 0x7fff82a96fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff82a97000 - 0x7fff82b86fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff82b87000 - 0x7fff82b8bff7 libheimdal-asn1.dylib (323.12) <063A01C2-E547-39D9-BB42-4CC8E64ADE70> /usr/lib/libheimdal-asn1.dylib
0x7fff82e15000 - 0x7fff82ecdff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff82ece000 - 0x7fff82ed8fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff82f29000 - 0x7fff82f2bfff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff82f2c000 - 0x7fff82f55ff7 libc++abi.dylib (48) <8C16158F-CBF8-3BD7-BEF4-022704B2A326> /usr/lib/libc++abi.dylib
0x7fff82f56000 - 0x7fff82f5aff7 libGIF.dylib (1038) <C29B4323-1B9E-36B9-96C2-7CEDBAA124F0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff82f66000 - 0x7fff82f66ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x7fff82f67000 - 0x7fff83adbff7 com.apple.AppKit (6.9 - 1265) <0E9FC8BF-DA3C-34C5-91CC-12BC922B5F01> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff83adc000 - 0x7fff83ae6ff7 com.apple.CrashReporterSupport (10.9 - 538) <B487466B-3AA1-3854-A808-A61F049FA794> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff83ae7000 - 0x7fff83b4aff7 com.apple.SystemConfiguration (1.13 - 1.13) <F05F4149-981B-380B-8F50-51CE804BBB89> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff83b4b000 - 0x7fff83b53fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff83b6d000 - 0x7fff83e57fff com.apple.CoreServices.CarbonCore (1077.14 - 1077.14) <B00BEB34-A9F5-381F-99FD-11E405768A9A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff83e9a000 - 0x7fff83ea5ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <F8566D1F-450F-3571-911F-75C68E45919F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff83ff2000 - 0x7fff83ff3ff7 libsystem_sandbox.dylib (278.10) <A47E7E11-3C76-318E-B67D-98972B86F094> /usr/lib/system/libsystem_sandbox.dylib
0x7fff83ff4000 - 0x7fff84040ffe com.apple.CoreMediaIO (401.0 - 4544) <44EBC0FE-DAD5-3711-96CB-05250F350A16> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
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0x7fff89913000 - 0x7fff8992eff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff8992f000 - 0x7fff89959ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x7fff8995a000 - 0x7fff89973ff7 com.apple.Kerberos (3.0 - 1) <F108AFEB-198A-3BAF-BCA5-9DFCE55EFF92> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff899c3000 - 0x7fff899ccfff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff899cd000 - 0x7fff89a1bfff com.apple.opencl (2.3.57 - 2.3.57) <FC03A80D-543A-3448-83FF-D399C3A240D9> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff89a1c000 - 0x7fff89bb8ff7 com.apple.QuartzCore (1.8 - 332.0) <994D1E0A-64B6-398C-B9A2-C362F02DE943> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff89bb9000 - 0x7fff89bf8fff libGLU.dylib (9.0.83) <8B457205-513B-3477-AE9C-3AD979D5FE11> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff89bf9000 - 0x7fff89ce0ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff89cfd000 - 0x7fff89d4ffff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff89d50000 - 0x7fff8a04ffff com.apple.Foundation (6.9 - 1056) <D608EDFD-9634-3573-9B7E-081C7D085F7A> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8a050000 - 0x7fff8a050fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8a106000 - 0x7fff8a554fff com.apple.VideoToolbox (1.0 - 1273.29) <6E38291D-7A81-3033-AFB9-61ABD38B6371> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8a5b2000 - 0x7fff8a5b4fff libCVMSPluginSupport.dylib (9.0.83) <E2AED858-6EEB-36C6-8C06-C3CF649A3CD5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8a7f9000 - 0x7fff8a814ff7 libPng.dylib (1038) <EF781AF8-C2E6-3179-B8A1-A584783070F1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8a85b000 - 0x7fff8a8bbff2 com.apple.CoreUtils (1.9 - 190.4) <CBB5B4DC-2801-32B3-A31C-8811CCF99873> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x7fff8a8bc000 - 0x7fff8a901ff6 com.apple.HIServices (1.22 - 466) <21807AF8-3BC7-32BB-AB96-7C35CB59D7F6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x7fff8a9a2000 - 0x7fff8b2be05f com.apple.CoreGraphics (1.600.0 - 599.7) <7D0FD5A7-A061-39BA-8E00-723825D2C4DD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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0x7fff8c305000 - 0x7fff8c314ff8 com.apple.LangAnalysis (1.7.0 - 1.7.0) <8FE131B6-1180-3892-98F5-C9C9B79072D4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x7fff8c46e000 - 0x7fff8c4b5fff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
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0x7fff8c4de000 - 0x7fff8c52fff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <BF4C2FE3-8BC8-30D1-8347-2A7221268794> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8c530000 - 0x7fff8c531ff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff8c532000 - 0x7fff8c557ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8c558000 - 0x7fff8c573fff com.apple.DistributionKit (700 - 846) <E4562C9C-9367-3C8E-87C2-80C6C0C7B187> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x7fff8c574000 - 0x7fff8c57fff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8c580000 - 0x7fff8c583ff7 com.apple.LoginUICore (3.0 - 3.0) <1ECBDA90-D6ED-3333-83EB-9C8232DFAD7C> /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/Lo ginUICore.framework/Versions/A/LoginUICore
0x7fff8c584000 - 0x7fff8c646ff1 com.apple.CoreText (352.0 - 367.15) <E5C70FC8-C861-39B8-A491-595E5B55CFC8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8c877000 - 0x7fff8c961fff libsqlite3.dylib (158) <00269BF9-43BE-39E0-9C85-24585B9923C8> /usr/lib/libsqlite3.dylib
0x7fff8c962000 - 0x7fff8cbf0fff com.apple.RawCamera.bundle (5.02 - 725) <4DE37ECB-24CD-38B1-B5AF-1EE911E19B80> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8cc06000 - 0x7fff8cc6aff9 com.apple.Heimdal (4.0 - 2.0) <E7D20A4D-4674-37E1-A949-635FFF7C439A> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8cc6e000 - 0x7fff8cc80ff7 com.apple.MultitouchSupport.framework (245.13 - 245.13) <D5E7416D-45AB-3690-86C6-CC4B5FCEA2D2> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8cc81000 - 0x7fff8cc86ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8cc89000 - 0x7fff8cfa3ff7 com.apple.MediaToolbox (1.0 - 1273.29) <6260E68B-7E50-3D49-8C0A-7145614C13D8> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8cfa4000 - 0x7fff8d514fff com.apple.CoreAUC (6.22.08 - 6.22.08) <F306D552-2220-3160-88EA-C916193C5EFD> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8d515000 - 0x7fff8d51bfff com.apple.AOSNotification (1.7.0 - 760.3) <7901B867-60F7-3645-BB3E-18C51A6FBCC6> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x7fff8d51f000 - 0x7fff8d525ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
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0x7fff8d569000 - 0x7fff8d56eff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x7fff8d56f000 - 0x7fff8d5b1ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x7fff8d5b2000 - 0x7fff8d5cbff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8de90000 - 0x7fff8de97ff7 liblaunch.dylib (842.1.4) <FCBF0A02-0B06-3F97-9248-5062A9DEB32C> /usr/lib/system/liblaunch.dylib
0x7fff8de98000 - 0x7fff8deaffff com.apple.CFOpenDirectory (10.9 - 173.1.1) <3FB4D5FE-860B-3BDE-BAE2-3531D919EF10> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8deb0000 - 0x7fff8debbfff libkxld.dylib (2422.1.72) <C88EF3E6-B31F-3E12-BE9B-562D912BA733> /usr/lib/system/libkxld.dylib
0x7fff8debc000 - 0x7fff8dfe8fff com.apple.MediaControlSender (1.9 - 190.4) <F5E934E1-D004-3C84-815A-961319F8C522> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff8dfe9000 - 0x7fff8e021ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8e0b7000 - 0x7fff8e5dbfff com.apple.QuartzComposer (5.1 - 316) <B20E93C3-8517-3E5C-83B6-C312C839C5D0> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
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0x7fff8ea39000 - 0x7fff8ea8cfff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff8ea8d000 - 0x7fff8eb6cfff libcrypto.0.9.8.dylib (50) <B95B9DBA-39D3-3EEF-AF43-44608B28894E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8ebfa000 - 0x7fff8ec2afff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x7fff8efd0000 - 0x7fff8efe1ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
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0x7fff8f063000 - 0x7fff8f08aff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff8f0de000 - 0x7fff8f0e1ff7 libdyld.dylib (239.3) <62F4D752-4089-31A8-8B73-B95A68893B3C> /usr/lib/system/libdyld.dylib
0x7fff8f0ef000 - 0x7fff8f29cf27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
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0x7fff8f390000 - 0x7fff8f397fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8f398000 - 0x7fff8f39cfff libsystem_stats.dylib (93.1.26) <B9E26A9E-FBBC-3938-B8B7-6CF7CA8C99AD> /usr/lib/system/libsystem_stats.dylib
0x7fff8f40c000 - 0x7fff8f47bff1 com.apple.ApplicationServices.ATS (360 - 363.1) <88976B22-A9B8-3E7B-9AE6-0B8E09A968FC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8f4e0000 - 0x7fff8f539fff libTIFF.dylib (1038) <5CBFE0C2-9DD8-340B-BA63-A94CE2E476F2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8f53a000 - 0x7fff8f563fff com.apple.DictionaryServices (1.2 - 208) <A539A058-BA57-35EE-AA08-D0B0E835127D> /System/Library/FrBack up all data.
Launch the Font Book application and validate all fonts. You must select the fonts in order to validate them. See the built-in help and this support article for instructions. If Font Book finds any issues, resolve them.
From the application's menu bar, select
File ▹ Restore Standard Fonts...
You'll be prompted to confirm, and then to enter your administrator login password.
Boot in safe mode to rebuild the font caches. Boot again as usual and test.
Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. In that case, ask for instructions.
Also note that if you deactivate or remove any built-in fonts, for instance by using a third-party font manager, the system may become unstable. -
Programs quit unexpectedly every time I try to open.
I have the Adobe Creative Suite production premium CS6 and everything was working fine yesterday. Today I was cleaning out all the stupid fonts I dont use in Font Book and then I deleted a LOT of them. Now most of the programs will not open (Illustrator, InDesign, Bridge, After Effects)... It starts to load up and then says it quit unexpectedly.. Can anyone help me?
Thanks
- CodyRempleseed,
Is it an option to go back to an earlier time/state of the computer, obviously, after securing any files that may disappear (if you have them on your main harddisk)? -
Hi guys,
I've been experiencing program shutdowns unexpectedly after the update. For one, I'm not sure if the update was the culprit or things just happened. Before the update my MBP can be left on (no reboot) for 7 days without any of such incidents, ok maybe 1 or 2 but recently, programs have been quitting unexpectedly and they consist of both universal binaries and rosetta apps. My laptop has not rebooted for 4 days and issues like this are starting to pop out. Finder is abit laggy, I had to close all apps and restart them before everything is back to normal. Dock hangs in the sense that when mouseover nothing is being animated because I have the manification feature turned on. Dashboard loads very slow.
Do I need a reboot? Because I have this impression that OS X can be on 24/7 without any rebooting because of its background cron jobs in the middle of the night.I'd suggest you run Disc Utility and 'Repair Permissions' on the drive.
-
Why does a program quit unexpectedly?
I haven't had any problems with programs closing unexpectedly on my week 32 MacBook yet, but just now my Mozilla Firefox quit unexpectedly. What makes it do that?
Also, I hate asking this, but is it a sign of worse things to come? I just had a speaker problem today (suddenly going mute) and these two problems I also had on my week 22 MacBook that was a total lemon and resulted in me getting this one as a replacement.
I'm nervous. I'm in school and I can't even imagine having to go through the MacBook repair process again.
Advice?There are a multitude of reasons why an application might quit unexpectedly. It could be the app, the OS, hardware, other software, anything. It's wholly impossible (without seeing a crash log) to answer this.
The way I see a potential repair while you're in school is that you have two choices:
1) (Try to) Use the machine that doesn't work well, if at all, and complain the entire time, run the risk of losing data or, in fact, the machine entirely - leaving you up that one creek that rhymes with "hit".
or
2) If/when a repair is needed, just suck it up and send it in and go to a computer lab for a week or so, use a roommate or friend's machine.
Either way, you're going to be without it for a spell. -
PS Elements 6 (Mac) - Updater quit unexpectedly
Each time I open Elements, I get a message that "the application Adobe Updater quit unexpectedly." Tried to research it here and on the web but didn't have much luck. Any ideas as to what is wrong?
Thanks.I couldn't get the updater window to open, so couldn't turn off auto update. I checked the info on the updater application and saw it had been downloaded when I tried the trial version of Elements. (Just installed the disk version a few days ago.) Decided to try just moving the Updater to the trash, and that seemed to work. I'm a new Mac user, so simply moving an application to the trash seems not quite right to me, but so far it seems to have done the trick.
BTW, got your book on Elements recently and though I haven't had the chance to spend much time with it yet, it looks great so far. Thanks.
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