Mac recognizes ipod attachment but can't identify

I have a new ipod nano, when I plug it in to my computer's USB port, the icon comes up for a second and then disappears, and comes up with a message that my "computer recognizes an ipod attachment, but can't identify it. Please unplug device and plug back in." I've done that many times, and the same thing keeps happening. When I plug it in to my other laptop computer the icon comes up fine, but all my music is on my desk computer. I have an old G4 but it's updated to 10.4.11 and the latest updates all around that Tiger will handle. Dual 800 processors.
Any ideas?

Welcome to Apple Forums. Try this: http://www.apple.com/support/ipod/five_rs/nano3gen/

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Mac recognizes ipod attachment but can't identify

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