Mac running slow and many pop ups
Hi!!
My mac seriously became slow after my husband started messing with the chrome properties. Now it directs me at every click to a pop up with crap and plays video really slow.
Can someone please help??
Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/
Similar Messages
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Mac book pro running slow and getting pop ups
mac book pro running slow and getting pop ups
There is no need to download anything to solve this problem.
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Mac running slow and fan running at high speed
MacPro1,1, osx 10.7.5, 8gb ram
My mac is running slow and fan running at high speed & very loud. On MRI diagnostic it passes everything except this error "CPU Proximity: Can't Read ". I did low level configuration and still having issue with unit.See Below.
Mac running slow and fan running at high speed -
For the past week my Macbook air has been running slow and the are ads that pop up with everything I search for through firefox. I even try and open netflix on my laptop and an adware pop up comes up with it. There are many different pop ups but the one that follows is the one that pops up most. One day it is Mac OS browser warning the next day it is windows browser warning. Do I call the number on the pop up, it says I have a virus or is it a scam? help me, I don't know what to do.
There is no need to download anything to solve this problem. You may have installed a variant of the "VSearch" ad-injection malware.
Malware is always changing to get around the defenses against it. This procedure works as of now, as far as I know. It may not work in the future. Anyone finding this comment a few days or more after it was posted should look for a more recent discussion, or start a new one.
The VSearch malware tries to hide itself by varying the names of the files it installs. To remove it, you must first identify the naming pattern.
Triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:
/Library/LaunchDaemons
In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder named "LaunchDaemons" may open. Look inside it for two files with names of the form
com.something.daemon.plist
and
com.something.helper.plist
Here something is a variable string of characters, which can be different in each case. So far it has always been a string of letters without punctuation, such as "cloud," "dot," "highway," "submarine," or "trusteddownloads." Sometimes it's a meaningless string such as "e8dec5ae7fc75c28" rather than a word. Sometimes the string is "apple," and then you must be especially careful not to delete the wrong files, because many built-in OS X files have similar names.
If you find these files, leave the LaunchDaemons folder open, and open the following folder in the same way:
/Library/LaunchAgents
In this folder, there may be a file named
com.something.agent.plist
where the string something is the same as before.
If you feel confident that you've identified the above files, back up all data, then drag just those three files—nothing else—to the Trash. You may be prompted for your administrator login password. Close the Finder windows and restart the computer.
Don't delete the "LaunchAgents" or "LaunchDaemons" folder or anything else inside either one.
The malware is now permanently inactivated, as long as you never reinstall it. You can stop here if you like, or you can remove two remaining components for the sake of completeness.
Open this folder:
/Library/Application Support
If it has a subfolder named just
something
where something is the same string you saw before, drag that subfolder to the Trash and close the window.
Don't delete the "Application Support" folder or anything else inside it.
Finally, in this folder:
/System/Library/Frameworks
there may an item named exactly
v.framework
It's actually a folder, though it has a different icon than usual. This item always has the above name; it doesn't vary. Drag it to the Trash and close the window.
Don't delete the "Frameworks" folder or anything else inside it.
If you didn't find the files or you're not sure about the identification, post what you found.
If in doubt, or if you have no backups, change nothing at all.
The trouble may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Then, still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked. -
Mac running slow and Mackeeper not working since 10.9.2 installation
Why is my MacMini2 running slow after installing Mavericks? Why is MacKeeper no longer available?
That is rather hard to believe. Just look around these forums. MacKeeper has destroyed, or at least made many systems practically unusable.
It's no longer available in the App Store because it's been pulled. And for good reason. Remove MacKeeper and never use it again. Depending on how old your copy is, it may not be at all easy to remove. -
Lately, my mac has been running slow, freezing, restarting, and this is new...
I have a lot of things in imovie... so I presume it might be that, but this is ridiculous! It is constantlly beachballin'! How do I make my Mac perform like it did when I first had it!If you are experiencing kernel panics, log it and then post it:
http://support.apple.com/kb/ht2546
You might look for methods here for improving performance:
http://www.thesafemac.com/mpg/
Ciao. -
HT1338 why is my i mac running slow and fan is very loud
why is my i mac running verry slow and the fan is loud and ur apple shop in the trafford cen in manchester not verry helpfull u cant book it in on the shop and 6 day wait when u spend 2000 pound on it
Which model MacBook Pro do you have (e.g., “15-inch Late 2011”) and which version of OS X are you running?
Clinton -
Why is my mac running slow and freezing?
it is taking forever to load and the rainbow gear keeps appearing. help please.
https://discussions.apple.com/message/18721047#18721047
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Running slow and glitch issues.
I have a late '08 MBP. A couple months ago I started having problems with my Mac running slow, and acting "glitchy." Since then I have maxed out my RAM and have over 60GB of free space on my hard-drive. I am still experiencing the same problems. What do I do? I think that I may have a virus, despite the common believe that Macs are not vulnerable to viruses. Someone help!
Run through this list
Step by Step to fix your Mac -
Getting pop-ups and mac running slow
my macbook air is running slow and I keep getting pop-ups. Does anyone know of a good anti-virus program for a macbook air computer. Simple
Does anyone know of a good anti-virus program for a macbook air computer.
None are worthwhile and most will make a mess of an already bad situation.
For the popups and a potential solution for what you describe, read How to install adware -
Macbook Pro Mid 2009 Processor 2.26 GHz Intel Core 2 Duo, Memory 2 GB 1067 MHz DDR3. iOS 10.10.1 (14B25). My mac is running slow and have ran EtreCheck. Please help me fix my mac. Thanks!
Problem description:
My mac has been very slow lately. Any suggestions?
EtreCheck version: 2.1.2 (105)
Report generated December 14, 2014 at 8:15:29 PM PST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:54:52
Disk Information: ℹ️
Hitachi HTS545016B9SA02 disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
MacHD (disk0s2) / : 159.05 GB (49.15 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Startup Items: ℹ️
DVD3EnablerService: Path: /Library/StartupItems/DVD3EnablerService
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[failed] com.apple.AirPlayUIAgent.plist [Details]
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist [Details]
[failed] com.apple.icloud.fmfd.plist [Details]
[failed] com.apple.secd.plist [Details]
[failed] com.apple.security.cloudkeychainproxy.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist [Details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist [Details]
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist [Details]
[failed] com.apple.softwareupdate_download_service.plist [Details]
[failed] com.apple.wdhelper.plist [Details]
[failed] com.apple.xpc.smd.plist [Details]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.oracle.java.Java-Updater.plist [Support]
[not loaded] com.teamviewer.teamviewer.plist [Support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Support]
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[invalid?] com.oracle.java.Helper-Tool.plist [Support]
[not loaded] com.teamviewer.teamviewer_service.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
MacHD: Disk size: 159.05 GB Disk used: 109.90 GB
Destinations:
KINGSTON [Local]
Total size: 30.88 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 30.88 GB < (Disk used 109.90 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
0% AppleSpell
0% SystemUIServer
0% powerd
0% Google Chrome
Top Processes by Memory: ℹ️
131 MB softwareupdated
112 MB Google Chrome
41 MB Finder
34 MB Google Chrome Helper
32 MB WindowServer
Virtual Memory Information: ℹ️
51 MB Free RAM
587 MB Active RAM
551 MB Inactive RAM
350 MB Wired RAM
10.96 GB Page-ins
865 MB Page-outs
Diagnostics Information: ℹ️
Dec 14, 2014, 07:37:58 PM Install Adobe Flash Player_2014-12-14-193758_[redacted].crash
Dec 14, 2014, 07:21:27 PM Self test - passedPlease describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Mac book pro running slow and word and excel from Mac not opening
Mac book pro running slow and word and excel from Mac not opening
Call it Monday morning humor.... ALL the MacBook Pro owners we see asking the same thing (more than once a day, too) are slower since 10.10.x so we can assume something. Heard the very same story with every new OS in the past decade from laptop owners, heard a lot especially with Snow Leopard back in Aug-Sept 2009.
A new OS goes better if you do a clean install / checked Roaringapps.com for compatibility / wait for vendors to have updates
About the only things that can be done in addition - if you have like many posting those symptoms have minimal 4GB RAM is to upgrade to 8GB+ and throw in a new 250GB+ SSD (the most recent MBP have to be bought with and cannot add RAM later).
Even the MacBook Air 2014 though with 4GB RAM have PCIe-SSDs that helps, plus 4th gen Intel i5's and an IG of 5000 or later all help.
Try including more details. Model year and configuration at least. -
i recently upgraded to Lion and i find that my computer is running slow and applications are crashing. For example I have Word 2011 for Mac and it crashes all the time I end up losing my work. It often happens when I'm in class using notebook and when I press record my computer starts thinking and it freezes.
Also, I feel that it overheats often and my battery runs out pretty quickly. I had the macbook (black) and this never happened before. I'm not sure if I'm doing something wrong or if there is something with my computer.I bought my computer summer 2010, I don't think this should be happening. Please Help......This is exactly what keeps happening to mine too. I was at a conference taking notes, and I was
using the Notebook template, and doing some audio recording simultaneously. About 3 hours into the conference (not consistently recording, but on and off with the sessions) my file wouldn't save anymore, saying something like "File cannot be modified while in use with another program" and "Invalid file name" when I would go back into my folder to look for it). I tried installing some updates from Microsoft, and when I restarted, I was at least able to open my old notes again, and so far it looks like the audio was working. However, today at the conference, the same thing happened again, but I wasn't actively recording any audio (though after I had copy and pasted my second file of notes into the original, I went back to using it after re-naming it).
Does the crash happen to you under similar cirucumstances? The update might help a little, but it is definitely not the solution. Does anyone have any solutions? Lion shouldn't be this buggy... I moved to Mac to get away from the garbage of bugs and compatibility issues... -
My mac is running slow and locking up
My laptop recently started running slowing and giving me the colored circle to indicate it is thinking. I didn't think Mac's got viruses, but this feels like one. It slow when I type and search the internet.
Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'GPU|I/O' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the window will be empty. If you get output like this:
kernel[0] <Debug>: disk0s2: I/O error
the boot drive is failing, or there's some other hardware fault in the storage subsystem.
If you get output like this:
kernel[0] <Debug>: ** GPU Debug Info Start **
kernel[0] <Debug>: ** GPU Debug Info End **
there's a fault in the graphics processor or logic board. The two kinds of output are not mutually exclusive, but if you get both, a logic-board fault is likely. -
My Mac seems to be running slow, and what I call the rainbow wheel, runs much longer than I think it should.
Step by Step to fix your Mac
Why is my computer slow?
Most commonly used backup methods
If you get pinwheels when off the Internet, it coudl be a failing boot drive or just a few bad sectors as it has a hard time reading from it.
This is a possible cure, it's a lot of work though.
Reducing bad sectors effect on hard drives
How to erase and install Snow Leopard 10.6
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