Mac running very slow during and after downloads (even if they are just small docs)
Hi,
I'm getting very frustrated with my MacBook. Whenever I download something, no matter how small the file is, the MacBook really slows down to the point that it is impossible to work on.
Any ideas why or what I can do to fix it would be much appreciated please.
Thank you!
Thanks very much for getting back to me, really kind of you. I'd never done a system check before - here are the results:
Problem description:
My MacBook keeps running extremely slowly, to the point of being impossible to use, whenever in the process of downloading files and afterwards - even if it is just a tiny doc. Very frustrating, any help would be great please. Thanks!
EtreCheck version: 2.0.6 (91)
Report generated 29 October 2014 12:40:39 GMT
Hardware Information: ℹ️
MacBook (13-inch, Early 2008) (Verified)
MacBook - model: MacBook4,1
1 2.4 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM
BANK 0/DIMM0
1 GB DDR2 SDRAM 667 MHz ok
BANK 1/DIMM1
1 GB DDR2 SDRAM 667 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
GMA X3100 - VRAM: 144 MB
Color LCD 1280 x 800
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Uptime: 0:50:12
Disk Information: ℹ️
FUJITSU MHY2160BH disk0 : (149.05 GB)
S.M.A.R.T. Status: Verified
- (disk0s1) <not mounted> : 210 MB
Mac OSX (disk0s2) / [Startup]: 159.70 GB (112.37 GB free)
USB Information: ℹ️
Micron Built-in iSight
Apple Inc. Bluetooth USB Host Controller
Apple Computer Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.ltvbit.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
QuickTime Plugin: Version: 7.6.6
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
Silverlight: Version: 5.1.30317.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
8% WindowServer
6% iTunes
0% Microsoft Word
0% fontd
0% coreservicesd
Top Processes by Memory: ℹ️
118 MB Safari
84 MB Google Chrome
58 MB Microsoft Word
58 MB iTunes
39 MB mds
Virtual Memory Information: ℹ️
953 MB Free RAM
762 MB Active RAM
92 MB Inactive RAM
340 MB Wired RAM
475 MB Page-ins
1.63 GB Page-outs
Similar Messages
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After upgrading to os x yosemite my mac running very slow , hangs frequently .
Hai
I upgraded to OS X YOSEMITE recently
Following are problems existed after upgrading
1. MAC runs slow even enough space in hard disk
2. When i enter the text the cursor turns into cricle and starts rotating
3.When close my mac for a few minutes and after opening the applications which are currently running hangs and gives me patience test
4.Booting very slow it was good and fast with earlier os
Please help me
santoshActivity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy
Try running this program and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read.
Etrecheck – System Information -
I have 16.6 gb on my mac pro open yet my mac runs very slow and often times out what can i do?
i have 16.6 gb open on my mac pro yet my system runs so slow that it often times out
how do i correct this?help us help you
what are the readings in Activity Monitor?
why not try iStat and provide feedback output
what if any is showing for pageouts?
that would be a star
how much physicalRAM and what of repair the drive? safe boot? tried clone system, or try a clean install and start from there, it can be the best way to resolve or at lea,asr test, and for performing system repairs & maintenance
safari has its own unique fixes & issues, andcits own forum, as well as your OS X Community -
My 2009 iMac started running very slowly this past week. I have searched the forums and used EtreCheck to get rid of Genieo, but it seems to be getting slower. How is that even possible. Here is the data from EtreCheck.
EtreCheck version: 2.1.5 (108)
Report generated January 13, 2015 at 6:46:19 AM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac11,1
1 2.8 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4850 - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:22:59
Disk Information: ℹ️
ST31000528ASQ disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (130.08 GB free) - 51 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[not loaded] com.Maxtor.driver.PowSecDriver (4.3.19) [Support]
[not loaded] com.cy.iokit.Morpheus (1.4) [Support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Support]
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) [Support]
Startup Items: ℹ️
Fantom: Path: /Library/StartupItems/Fantom
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[loaded] com.paragon.NTFS.auth.plist [Support]
[loaded] com.seagate.notificationexec.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.skype.skypeinstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWNHidden (missing value)
storageManager Application (/Users/[redacted]/Library/PreferencePanes/Storage Manager.prefPane/Contents/Resources/storageManager.app)
SplashtopRemoteStreamer ApplicationHidden (/Applications/SplashtopRemoteStreamer.app)
Backup Engine ApplicationHidden (/Library/Application Support/Maxtor/Backup Engine 3.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
VLC Plugin: Version: 1.0.5 [Support]
AdobePDFViewerNPAPI: Version: 10.1.4 [Support]
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.257
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
NP_2020Player_IKEA: Version: 5.0.94.0 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.4 [Support]
CouponPrinter-FireFox_v2: Version: Version 1.1.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 [Support]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Storage Manager [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 869.26 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 100
Oldest backup: 2013-07-10 11:34:57 +0000
Last backup: 2015-01-12 20:43:41 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 869.26 GB X 3)
Top Processes by CPU: ℹ️
13% systemstatsd
4% WindowServer
1% Finder
0% Safari
0% fontd
Top Processes by Memory: ℹ️
172 MB mds_stores
120 MB Safari
103 MB CalendarAgent
86 MB Finder
86 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
12.18 GB Free RAM
3.33 GB Active RAM
603 MB Inactive RAM
1.06 GB Wired RAM
1.16 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 13, 2015, 06:33:21 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-13-0633 21_[redacted].crash [Details]
Jan 13, 2015, 06:24:03 AM Self test - passed
Jan 12, 2015, 10:46:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/SyncServer_2015-01-12-224647_[ redacted].crash
Jan 12, 2015, 10:07:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-12-2207 09_[redacted].crash
Jan 12, 2015, 09:51:41 PM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-12-2151 41_[redacted].crash
Jan 12, 2015, 01:03:52 PM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-12-1303 52_[redacted].crash
Jan 12, 2015, 12:59:33 PM /Library/Logs/DiagnosticReports/Contacts_2015-01-12-125933_[redacted].hang
Jan 12, 2015, 12:02:21 PM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-12-1202 21_[redacted].crash
Jan 12, 2015, 11:53:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-12-1153 29_[redacted].crash
Jan 11, 2015, 06:59:16 PM /Library/Logs/DiagnosticReports/Microsoft Excel_2015-01-11-185916_[redacted].hang
Jan 11, 2015, 10:27:09 AM /Library/Logs/DiagnosticReports/firefox_2015-01-11-102709_[redacted].hang
Jan 11, 2015, 10:05:39 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-11-1005 39_[redacted].crash
Jan 10, 2015, 04:14:31 PM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-10-1614 31_[redacted].crash
Jan 10, 2015, 08:06:36 AM /Users/[redacted]/Library/Logs/DiagnosticReports/storageManager_2015-01-10-0806 36_[redacted].crashSome things stand out immediately:
1. Disk Information
Macintosh HD (disk0s2) / : 999.35 GB (130.08 GB free) - 51 errors
2. Startup Items
Fantom: Path: /Library/StartupItems/Fantom
Startup items are obsolete in OS X Yosemite
For the first one; Backup immediately all of your data on a second HD, the drive seems to be failing! Replace that HD, or take it to Apple to have it replaced.
For the second; Navigate to /Library/StartupItems and delete the content. Startup items are obsolete in Yosemite, it is written there!
Thirdly you seem to have a lot of things wanting to modify the system.
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
[not loaded] com.Maxtor.driver.PowSecDriver (4.3.19) [Support]
[not loaded] com.cy.iokit.Morpheus (1.4) [Support]
[not loaded] com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Support]
[not loaded] com.ni.Fantom.nxtfwdl (1.1.1) [Support]
Your Flashplayer is outdated, update that
Flash Player: Version: 16.0.0.235 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.257 -
I upgraded to Yosemite a few weeks ago. ever since my email has been painfully slow connecting to the iMAP server. Messages will sit for hours in my outbox, and attachments take forever to download. I have tried the offline/online work around. Makes no difference. I try quitting and re-opening mail, no difference. I am now re-building my mail boxes but the speed or lack of it in downloading the messages back from the server seems soooooo slow. Any other ideas anyone please??
Its like trying to run through treacle when you need to get on with your work and you find that emails you need s response to are stuck in your outbox!!Mail under Mountain Lion is painfully...: Apple Support Communities
-
When I download a file the download window opens but not files are viewable. I cannot execute a file from this window. I can open the download file using Explorer and then execute the file from there. Why are the files not viewable.
In the Finder,navigate to your projec folder. Look in the Shared Items folder. Is there a video ffile inside? Does it play intact?
Russ -
Safari running very slow, freezing and unexpectantly quiting
Please help!!! this started about a week ago and is driving me mad!
I have changed the proxies, turned off extensions and reset safari
Here is the EtreCheck
Hardware Information:
MacBook Air (11-inch, Late 2010)
MacBook Air - model: MacBookAir3,1
1 1.6 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Startup Items:
AdobeVersionCueCS2 - Path: /Library/StartupItems/AdobeVersionCueCS2
HP IO - Path: /Library/StartupItems/HP IO
HP Trap Monitor - Path: /Library/StartupItems/HP Trap Monitor
HWNetMgr - Path: /Library/StartupItems/HWNetMgr
HWPortDetect - Path: /Library/StartupItems/HWPortDetect
ParallelsDesktopTransporter - Path: /Library/StartupItems/ParallelsDesktopTransporter
ParallelsTransporter - Path: /Library/StartupItems/ParallelsTransporter
Qmaster - Path: /Library/StartupItems/Qmaster
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 2:15:18
Disk Information:
APPLE SSD TS128C disk0 : (113 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 112.68 GB (27 GB free)
USB Information:
SMI Corporation USB DISK 59.95 GB
FILMS (disk1s1) /Volumes/FILMS: 59.95 GB (30.96 GB free)
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.parallels.kext.prl_hypervisor (5.0
com.eltima.ElmediaPlayer.kext (1.58)
com.parallels.kext.prl_hid_hook (5.0
com.parallels.kext.prl_usb_connect (5.0
com.parallels.kext.prl_netbridge (5.0
com.parallels.kext.prl_vnic (5.0
Problem System Launch Daemons:
[failed] com.apple.macbe.regionalBoot.plist
[failed] com.apple.suhelperd.plist
[loaded] de.novamedia.nmnetmgrd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.eltima.ElmediaPlayer.daemon.plist
[loaded] com.parallels.desktop.launchdaemon.plist
Launch Agents:
[loaded] com.hp.devicemonitor.plist
[loaded] com.hp.messagecenter.launcher.plist
[failed] com.parallels.desktop.launch.plist
[not loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.adobe.ARM.c0710a3bbc1f7b43a9487efa35b9142c1acc4fbd27f79fa7f26c3632.plist
User Login Items:
GrowlHelperApp
Safari
System Events
iTunesHelper
uTorrent
Dropbox
HP Scheduler
3rd Party Preference Panes:
Adobe Version Cue CS2
Flash Player
Flip4Mac WMV
MacFUSE
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
CANONiMAGEGATEWAYDL.plugin
CANONiMAGEGATEWAYLI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
RealPlayer Plugin.plugin
Bad Fonts:
None
Top Processes by CPU:
10% Finder
8% EtreCheck
5% syslogd
2% hidd
1% fontd
0% ps
0% WindowServer
0% distnoted
0% WebProcess
0% AdobeReader
Top Processes by Memory:
156 MB WebProcess
61 MB WindowServer
61 MB mds
53 MB Dropbox
41 MB Safari
37 MB AdobeReader
37 MB Finder
37 MB System Preferences
25 MB coreservicesd
25 MB SystemUIServer
Virtual Memory Statistics
2.20 GB Free RAM
970 MB Active RAM
206 MB Inactive RAM
408 MB Wired RAM
327 MB Page-ins
0 B Page-outshave done what you suggested, Its taken me until now to log back in
I did a speed test on my modem from another laptop and it came in at 31mbps on wireless
It's taking me a few minutes to load each page on here, but will load yahoo instantly
kept getting the message;
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /login!input.jspa.
Reason: Error reading from remote server
Apache/2.2.3 (Oracle) DAV/2 mod_ssl/2.2.3 OpenSSL/0.9.8e-fips-rhel5 Server at discussions.apple.com Port 80
this is the updated etrecheck
Hardware Information:
MacBook Air (11-inch, Late 2010)
MacBook Air - model: MacBookAir3,1
1 1.6 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K549) - Uptime: 0 days 14:5:8
Disk Information:
APPLE SSD TS128C disk0 : (113 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) /: 112.68 GB (26.97 GB free)
USB Information:
SMI Corporation USB DISK 59.95 GB
FILMS (disk1s1) /Volumes/FILMS: 59.95 GB (30.96 GB free)
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.parallels.kext.prl_hypervisor (5.0
com.eltima.ElmediaPlayer.kext (1.58)
com.parallels.kext.prl_hid_hook (5.0
com.parallels.kext.prl_usb_connect (5.0
com.parallels.kext.prl_netbridge (5.0
com.parallels.kext.prl_vnic (5.0
Problem System Launch Daemons:
[failed] com.apple.macbe.regionalBoot.plist
[loaded] de.novamedia.nmnetmgrd.plist
[not loaded] org.samba.winbindd.plist
Problem System Launch Agents:
[failed] com.apple.Kerberos.renew.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[failed] com.apple.third_party_32b_kext_logger.plist
[loaded] com.eltima.ElmediaPlayer.daemon.plist
[loaded] com.parallels.desktop.launchdaemon.plist
Launch Agents:
[loaded] com.hp.devicemonitor.plist
[loaded] com.hp.messagecenter.launcher.plist
[failed] com.parallels.desktop.launch.plist
[not loaded] de.novamedia.VodafoneDeviceObserver.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.adobe.ARM.c0710a3bbc1f7b43a9487efa35b9142c1acc4fbd27f79fa7f26c3632.plist
User Login Items:
None
3rd Party Preference Panes:
Adobe Version Cue CS2
Flash Player
Flip4Mac WMV
MacFUSE
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
CANONiMAGEGATEWAYDL.plugin
CANONiMAGEGATEWAYLI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
Flip4Mac WMV Plugin.plugin
iPhotoPhotocast.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
Silverlight.plugin
User Internet Plug-ins:
Google Earth Web Plug-in.plugin
RealPlayer Plugin.plugin
Bad Fonts:
None
Top Processes by CPU:
6% EtreCheck
5% WindowServer
3% syslogd
2% VLC
1% fontd
0% WebProcess
0% Finder
0% Safari
0% ODSAgent
Top Processes by Memory:
135 MB WebProcess
61 MB VLC
45 MB WindowServer
41 MB Safari
25 MB mds
20 MB Finder
16 MB SystemUIServer
16 MB EtreCheck
12 MB coreservicesd
12 MB prl_disp_service
Virtual Memory Statistics
2.79 GB Free RAM
514 MB Active RAM
212 MB Inactive RAM
257 MB Wired RAM
170 MB Page-ins
0 B Page-outs -
I want to rent some iTunes movies with closed captions, but in order to confirm that the CCs work, tried watching the trailers first. I have CCs enabled on the iPod touch, but no captions showed up on the trailers or promos. Is this normal? Can I be sure that if a movie is marked with CCs, that they will be there if I rent it? Thanks.
Hi Karen
Unfortunately you will likely end up implementing either a totally manual system (meaning you just add a line at the top of your topic with your breadcrumb trail as you wish to display it, then link as needed) or you will have to resort to some third party solution that isn't part of RoboHelp's features.
You might also take a moment and suggest to the RoboHelp development team that we need some flexibility with this aspect. (Link is in my sig)
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks -
My MAC runs very slow. Rainbow wheel every time i try to go somewhere. Im a complete MAC novice. Only really use it for iTunes and email. the odd document here and there. The odd spreadsheet. Was brought up on a PC. I would imagine my system is in mess. I think i downloaded that Mackeeper which i have just discovered was not a good idea. I found a thread about EtreCheck and it suggested i posted the report of my machine which i have done.I only have 2GB of space. Not sure how much i have left. My wife keeps putting photos on here like they are going out of fashion. Bought the machine in 2008 because everybody said you have a MAC. I've never really got to grips with it but at least it worked. Now it does not run very well at all. That spinning wheel is driving me mad. HELP please, never ever used a forum light this either so please go gentle on me. Cheers Paul
EtreCheck version: 1.9.15 (52)
Report generated 8 September 2014 09:09:26 BST
Hardware Information: ?
iMac (20-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 2.66 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information: ?
ATI Radeon HD 2600 Pro - VRAM: 256 MB
iMac 1680 x 1050
System Software: ?
OS X 10.9.4 (13E28) - Uptime: 0 days 0:31:45
Disk Information: ?
Hitachi HDP725032GLA380 disk0 : (320.07 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (117.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information: ?
Apple Inc. Built-in iSight
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Bose Corporation Bose USB Audio
Apple Computer, Inc. IR Receiver
Gatekeeper: ?
Mac App Store and identified developers
Launch Daemons: ?
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.trusteer.rooks.rooksd.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
Launch Agents: ?
[running] com.trusteer.rapport.rapportd.plist Support
User Login Items: ?
iTunesHelper
Internet Plug-ins: ?
Google Earth Web Plug-in: Version: 5.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 14.0.0.145 - SDK 10.6 Support
AmazonMP3DownloaderPlugin101749: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 Support
Flash Player: Version: 14.0.0.145 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
eMusicRemote: Version: (null) Support
eMusic: Version: Unknown
Audio Plug-ins: ?
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins: ?
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes: ?
Flash Player Support
Flip4Mac WMV Support
Trusteer Endpoint Protection Support
Time Machine: ?
Time Machine not configured!
Top Processes by CPU: ?
2% iTunes
2% WindowServer
0% coreaudiod
0% fontd
0% rapportd
Top Processes by Memory: ?
178 MB Finder
133 MB com.apple.WebKit.WebContent
109 MB iTunes
92 MB Safari
63 MB com.apple.quicklook.satellite
Virtual Memory Information: ?
24 MB Free RAM
821 MB Active RAM
807 MB Inactive RAM
291 MB Wired RAM
338 MB Page-ins
680 KB Page-outs1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
HT1338 my mac pro started running very slow not all the time it is only 2 months old
My new macpro has been running very slow off and on (mostly on) it is only 2 months old I took it into the genius bar and they could not find anything wrong. I took it home and it ran fine for a short while then started up again. I have watched activity monitor and can see no direct corellation. Anyone have any ideas?
Did you install anything new lately?
Run any programs that purport to "clean", "speed up", or "optimize" your Mac -
We have recently upgraded to windows 7, how do i make the toolbars and panel pane larger. They are t
we have recently upgraded to windows 7, how do i make the toolbars and panel pane larger. They are too small to view
A larger monito is only helpful if the resolution is the same as your current monitor, and they tend to have higher resolutions as you get larger, so don't rush out an buy a larger monitor and expect miracles. If you have a 22" now and it's "HD" (1920 x 1080), you'll see some change as you go up in size, but you'd probably need at least a 27" screen at 1920 x 1080 to notice a real difference.
Right click on the desktop and choose Screen Resolution and you can see the current settings (probably the maximum value which is recommended) and other settings you can use. Lowering the resolution will make everything on the screen larger, but less stuff will fit. Used to be, too that ID did not work will at less than the maximum resolution setting for any monitor.
I did not mean to use the larger fonts feature, by the way, as far as I know that doesn't affect the ID user interface.
The point I was making, rather badly, is that those of us with declining eyesight are getting shafted because there is no way to make use of all the monitor potential and adjut the user interface to make things visible. I just bought a 30" monitor to replace my old 27" which had 1920 x 1200 resolution and was pretty usable, things were about the same size as my old sony 20" running at 1600 x 1200, but even though it is larger in terms of screen size, the new monitor is even higher resolution and things are actually smaller. The only reason I can use it with ID is I know where everything is. -
Mac mini running very slow after downloading yosemite
Why is my mac mini (mid 2011) 2.5GHz Intel Core i5 now running very slow in all aspects after upgrading to OS X yosemite 10.10.1?
Here is a recent EtreCheck Report
Problem description:
Mac mini running very slow after upgrading to yosemite
EtreCheck version: 2.1.6 (109)
Report generated January 21, 2015 at 2:56:48 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
Mac mini (Mid 2011) (Technical Specifications)
Mac mini - model: Macmini5,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6630M - VRAM: 256 MB
Cinema HD 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 15 days 18:52:31
Disk Information: ℹ️
Hitachi HTS545050B9A302 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.25 GB (235.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Computer, Inc. Apple Cinema HD Display
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Primax Electronics Apple Optical USB Mouse
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.sbd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
[killed] com.apple.xpc.loginitemregisterd.plist
15 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
16 processes killed due to memory pressure
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
CDSBupd Application (/Applications/ConceptDraw Office 2/Solution Browser.app/Contents/MacOS/CDSBupd.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Support]
FlashPlayer-10.6: Version: 16.0.0.257 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.257 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Flip4Mac WMV [Support]
GoPro [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
27% mds
12% WindowServer
1% discoveryd
1% Microsoft Word
1% Mail
Top Processes by Memory: ℹ️
253 MB discoveryd
64 MB Mail
52 MB Safari
43 MB iTunes
43 MB Preview
Virtual Memory Information: ℹ️
42 MB Free RAM
768 MB Active RAM
744 MB Inactive RAM
993 MB Wired RAM
104.37 GB Page-ins
4.15 GB Page-outsMore memory will help:
4.15 GB Page-outs
16 processes killed due to memory pressure
15 processes killed due to memory pressure -
I recently installed Maverick and now my Mac is running very slow
i recently installed Maverick and now i am running very slow.
Please download, install and run Etrecheck.
Etrecheck was developed as a simple Mac diagnostic tool by a regular Apple Support forum user and contributor named Etresoft.
Etrecheck is a small, unobstrusive app that compiles a snapshot of your entire Mac hardware system and installed software.
http://www.etresoft.com/etrecheck
Copy/paste and post its report here in another reply thread so that we have a complete profile of your Mac's hardware and installed software so we can all help with your Mac performance issues. -
On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?
What version of Mac OS X?
What home page?
What browser? -
My MacBook (late 2009 Mac OS X Lion 10.7.5 (11G63) often runs VERY slow...beach ball of death frequently. My page ins (3.29GB), page outs (5.64BG), and swap files (10GB) seem extremely high in comparison to most other discussions in here. I don't know how to copy the pie chart so it shows on here but here's what it says right now:
Free - 176 MB
Wired - 592MB
Active - 843MB
Inactive - 432MB
Used - 1.82 GB
VM size - 198GB
The page ins and page outs have 0 bytes/sec in the parenthesis even though the numbers are so high.
Any help anyone could provide would be greatly appreciated!!!You difinately need more ram. 2gb is the bare minimum to run just the Lion OS, anything extra will slow your Mac to a crawl. Upgrade to 8gb from either Crucial http://www.crucial.com/ or OWC http://eshop.macsales.com/
And you will be a happy camper!
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