Mac's lies

Hello, I am a new user of the forum, but assiduous of mac. I go years with mac, nowadays I have several models (MacPro, G5, MacbookPro, etc), yesterday I decided to changing my PCserver into a new MiniMac 2Ghz, but it was not including 10.5 not iLife 08 (it´s normal until change of stock).
In Apple's page IT INDICATES that the new minimac include Leopard and iLife`08, Apple offers "almost free update for OSX.5", but no information appears for update to iLife`08.
After looking for all sides for the link of update and not to find it, I put in touch with Apple Support (miss Vanesa Venegas), first whom says to me that iLife08 ONLY offers for the users who buy the MacMini across AppleStore (¿?).
In the link: " http: // www.apple.com/es/macmini / " it can there turns that is a lie, iLife`08 it is included in ALL the minimac.
After informing it to the srta Vanesa, she indicates me that of not including this software, I must change my Macmini into one that includes it, but with the discrepancy that to today Apple España does not have ANY MacMini hardware with his software updated to the sale (neither Applestore).
In other words:
- My new one mac does not come with iLife`08, as the official page announces.
- I cannot buy any that includes it
- I can neither obtain nor to update iLife`08
The only solution that offers me Apple is to return my Mac since I do not agree. Masters of Mac, It is not that I´m not agree, only I demand the software that must include my new one mac, and a solution to this problem (that have all the users who are bought a new mac without updated software).
This is called TO LIE and not to solve problems, this fact is indictable for DECEITFUL ADVERTISING, which is going to happen unless they give ALREADY a solution.
Attentivly: A defrauded and infuriated user.

Since this is a user-to-user support environment, it is not clear to me what you are seeking to accomplish with this, because no-one here is able to help you - we are all just users as you are. Apple will not respond to you here.
All that can reasonably be said to you is that if you have bought a system which does not come with the latest MacOS and software packages Apple advertise as is current, and you are not getting a satisfactory result when you enquire about it, that you should contact the seller and ask for a manager.
If the system came from an Apple reseller rather than Apple themselves, you may not get much satisfaction from them, and Apple don't really have control over what they do. You can try contacting Apple and asking them for upgrade disks, but there is no assurance you will get them, and it is unlikely you have a right to have them supplied. In that situation I would simply return the system and demand a refund or a replacement from stock which contains the updated packages.
However, if your system came from Apple themselves, then under normal circumstances Apple would not have problem supplying the updates, though Boece is right, that iLife 08 has been out a fair amount of time now, so it's hard to see how you could have got a Mac mini of the latest Core 2 Duo specification without iLife 08 already in the box, so they may be rather puzzled about this. If you don't get satisfaction from the first tier of support when you call, ask for your call to be escalated upwards until you get to speak to a supervisor.
Since your mini is new, in any event if you don't get the answer you want, you should consider returning it, and subsequently buying another unit, which you can first check does come with the latest software.

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    Steven

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    http://www.versiontracker.com/dyn/moreinfo/macosx/11485&vid=75326
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