MAC's not able to open a form

I created a form in LifeCycle Designer in 2009 and revised it in 2010. The form was distributed through Acrobat Pro on a PC. When the link is available on a website folks with MAC's (version 10.1.3 are not able to open it. Is this a common issue? Do I need to redo the form again in Designer and then bring it into Acrobat Pro X to distribute it? The only ones haveing problems witrh the form are on MAC's.

The default PDF viewer on the Mac is the Preview application. It does not support XFA-based PDF forms, which is what LiveCycle Designer creates. It has lousy support for forms created in Acrobat as well, so it should be avoided for PDF forms. The PDF viewer on the Mac with the best support for PDF forms is Adobe Reader/Acrobat, and the most recent version/update the better.

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