Mac says 'Flash Installer is damaged"

I used the download straight from Adobe website and my Mac says it's damaged and won't open file. Says to 'eject disk image.' I uninstalled all Adobe products and deleted all downloads to start fresh and keep getting the same message. What to do??

Download the offline installer here: http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg.
If it won't download directly, right click and "Save as"… DO NOT mount the DMG or run the installer yet!
Go to: Mac HD/Library/Internet Plugins.
Trash the Flash Player.plugin file from there.
Go to: Mac HD/Library/Application Support/Adobe.
Trash the Flash Player folder (the whole folder).
Empty the trash.
Reboot.
Mount the DMG and run the installer.
BEFORE opening any Flash content in Safari, click Safari>Preferences, and check the Security tab to make sure "Allow all other plug-ins" ("Allow Plug-ins" in Safari 7) is checked.

Similar Messages

Why would an error pop up saying the installer is damaged. The Installer can't open the package. There may be a problem with file ownership or permissions. when trying to install java 7?

why would an error pop up saying the installer is damaged. The Installer can’t open the package. There may be a problem with file ownership or permissions. when trying to install java 7?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

Mac Adobe Flash installation opens up "Textedit"?

Hello,
I am running on a Mac using Yosemite 10.10.1 and recently I have been unable to watch videos due to my "Flash player out of date". I clicked the link to update my Flash player and tried to open the downloaded item, but everytime I try to open the installer, it opens up Textedit and I can't update my Flash. Shouldn't the installer open up its own installer application? Need help please!
Thanks!

I do not quite understand what your problem is; try the installer from this link http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

Mac OSX Flash installer hangs up at 95%

Has been going on for months now, with no Flash. Have tried uninstalling, clean install, and the offline installer...but still always hangs up at 95% until I force quit. Help!?!

Hi davidd61713525,
Sorry for not getting back to you sooner.
Unfortunately, it looks like something is wrong with the file system and the installer can't see the root drive to install to. A Google search returns numerous results affecting various products and the recurring theme is that something is wrong with the disk. There are many recommendations from various sources, but nothing definitive.
Here's a similar thread over on the Apple forums:
Broken Installer Permissions | Apple Support Communities
And a similar older one:
http://forums.macrumors.com/showthread.php?t=1203509
I would try the following options:
Try using the PKG installer. This is used Mac SysAdmins to install Flash Player within their organization and uses a slightly different installer path, which may or may not work.
Some people have had success with disk and permissions repair some have not. You can try running a disk and permissions repair. After the disk and permissions repair is complete, reboot the system and try to install again using either the online installer (get.adobe.com/flashplayer) or the offline installer, posted at the bottom of the Installation problems | Flash Player | Mac page in the ‘Still having problems’ section.
If these options do not work, I'd reach out to Apple support to see if they have a suggestion. If you do find a resolution to this, please let me know. I'll be happy to share it with people that encounter the problem in the future.
Maria

How do I install flash on my iMac G5 running 10.5.8? It keeps saying that installation failed.

How do I install flash on my iMac G5 running 10.5.8? It keeps saying that installation failed.

Is that a PowerPC? If so: What version of Flash Player should I use with my Power PC based Mac?

New to mac, please help - installer damaged!!!

i apologize up front this may be scattered and rambling but i hope it makes sense, as i am in panic mode!
I was recently trying to update microsoft office 2008 mac and once the download was complete it tried to install and failed! It said "installer is damaged" this may be due to administrator privileges or disk permissions, etc... blah blah blah... I did a permissions repair right before the update
I have been using my iMac for about a month now, im somewhat familiar with it and everything is running fine... this is the first time i have been worried... is this the installer for that program? or my iMac?
I hope i can still install apps on my iMac... what should i do ?
please help, thanks in advance

Hi Iturn,
When you say you tried to updated MS Office 2008 I'm assuming you already had it on your iMac and just tried to install the 12.1.5 update, is that correct? If it is I had a similar situation when I tried to update to 12.1.5. It wasn't an iMac problem it was an issue with the Office 2008. After calling MS support we did a complete uninstall of Office 2008 (don't worry you won't lose data files), then re-installed it and then downloaded the update. After doing the uninstall, reinstall and update it has been working just fine.
If you need help I would recommend calling MS, you will find the support number in it's documentation.

Acrobat cannot install says--installer file damaged?

Acrobat cannot install says--installer file damaged?

Hi wm123,
Please redownload Acrobat and then try to reinstall.
You can download Acrobat 11 from : http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards,
Rave

Keep getting popup on Mac saying "Aministration rights are required to complete Adobe Add-0ns installation or removal" Where?????

Keep getting popup on Mac saying "Aministration rights are required to complete Adobe Add-0ns installation or removal" Where????? And how to correct this?

If the previous advice does not work, read the link below
This link says After Effects, but check YOUR permissions !!!
-http://blogs.adobe.com/aftereffects/2014/06/permissions-mac-os-start-adobe-applications.ht ml

I cannot install adobe flash onto my mac, whenever the installation box appears it asks for a password! I have entered my apple ID password and any other password I use, but still no joy! Any advice?

I cannot install adobe flash onto my mac, whenever the installation box appears it asks for a password! I have entered my apple ID password and any other password I use, but still no joy! Any advice?

Exactly where are you getting your Flash from? It is quite free from the maker, no password needed.
http://get.adobe.com/flashplayer/
However, if you fell for a trap and were lured into a fake site to rob you of your Apple ID credentials, I suggest you change your passwords immediately.

I can not install any flash player version in mozilla browser. In version 10.3 it say : THE INSTALLER WILL AUTOMATICALLY CONTINUE WHEN THESE CONFLICTING APPLICATION ARE CLOSED : MOZILLA FIREFOX

-ITS A NEW COMPUTER
-FIRST TIME INSTALLATION
-FLASH ALREADY INSTALLED ON MS EXPLORER V 9
-WEB PAGES REQUEST TO INSTALL FLASH WHEN SURFING WITH MOZILLA
THE INSTALLER WILL AUTOMATICALLY CONTINUE WHEN THESE CONFLICTING APPLICATION ARE CLOSED : MOZILLA FIREFOX

Save the Flash installer to the desktop and close Firefox via File > Exit Firefox.<br />
Start the Flash installer via a double-click on the Flash installer icon on the desktop.
If that still gives problems then see:
* http://kb.mozillazine.org/Kill_application

Flash Installation stalls - Mac OS X

Flash Installation stalls at : "Items remaining to be
installed: 190 - Searching: Machintosh HD". The progress bar
disappears and the installation just hangs for ever. Anybody has an
idea of why this is happening? I might have installed a trial
version before but I'm not sure. Is there any file that I should
remove perhaps?
Here is the Log:
May 7 13:34:31 ETKs-G4 diskarbitrationd[91]:
FL_Client_Installer [4044]:27055 not responding.
May 7 13:35:10 ETKs authexec: executing
/System/Library/Frameworks/Carbon.framework/Versions/Current/Support/LaunchCFMApp
chmod: /Users/Shared/Library/Application Support/Macromedia:
No such file or directory
> Could this be the issue? I've now created a Macromedia
folder there.
May 7 13:37:58 ETKs kernel: resize: max chain len 70, new
table size 8192
May 7 13:38:54 ETKs kernel: disk1s10: I/O error.
> Should I worry about that? Doesn't sound nice...
Thanks,
ETK

This problem solved yet? I get the exact same thing when
trying to install the Flash 8 Basic trial version.

"Install Adobe Flash Player" is damaged and can't be opened

The subject line of this discussion is what is displayed when I go to try to install Adobe Flash. I have a Mac OS X 10.9.3. I had Flash downloaded for a while, but the last update wouldn't update. It would download, but then when I went to open it it would say "Retrieving Install" and the meter would remain at 0%. It never went a step beyond that. After trying many times, per the instructions of the website, I deleted Flash from my computer using the Adobe uninstaller downloaded from this site. Now that I am trying to reinstall Flash I keep getting the message "'Install Adobe Flash Player' is damaged and can't be opened. You should eject the disk image". What should I do from here? I would appreciate any help!

You should make sure you do a complete uninstall of the flash player first and then install the latest FP14 version from this link - Use http://download.macromedia.com/pub/flashplayer/current/support/install_flash_player_osx.dm g
In order to do a complete uninstall - Uninstall Flash Player | Mac OS

The installer is damaged. The installer can't open the package. (FCS 2)

Hi, everytime I try to install Final Cut Studio 2 on my Mac Book Pro (10.6.2), I get this message:
The installer is damaged.
The installer can't open the package. There may be a problem with file ownership or permissions.
When i run Disk Utility, the package seems to have no problems. I'm sure the dmg is not corrupted since I was able to install this on my iMac G5 (10.5).
Help!
Thanks...

Locate the original disks and make a new dmg. I've had to do this occasionally. Not sure why the installer disk image breaks, but it does. In fact, I've had more problems with the Adobe disk images I've made. They seem to install once, and then break, which totally defeats the purpose of making them. The FCS dmgs I've made have lasted a while, and I've used them about 6 or 7 times. But I did have to recreate them twice in 3 years.
If it says the installer can't use it, best bet is, you won't be able to fix it. One thing you could try though, copy them to a desktop and then run them. It could have to do with trying to run them over a managed network.

AIR 1.5 Installer File Damaged(file size issue?)

I am trying to publish a large air destop app. I have been trouble shooting the error and this is what I have found:
1. When I publish it and i have less than 27mb of inculded files, it publishes and can be installed.
2. When I add another 1.5mb of included files, and publish it, flash starts to not respond then kicks back in and creates the air file.
2.1 When I try to install this file it says installer file damaged.
This is the log file:
[2011-03-11:06:56:52] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2011-03-11:06:56:52] Commandline is: "C:\Users\Smuga\Business\HDD\Business\AFiA Design\Language Brain Train\Language ENG\BrainTraining.air"
[2011-03-11:06:56:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
[2011-03-11:06:56:52] Unpackaging file:///C:/Users/Smuga/Business/HDD/Business/AFiA%20Design/Language%20Brain%20Train/Langu age%20ENG/BrainTraining.air to C:\Users\Smuga\AppData\Local\Temp\flaCE6E.tmp
[2011-03-11:06:56:55] Package signature validation failed
[2011-03-11:06:56:55] Got an unexpected fatal error while unpackaging: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="invalid package signature" errorID=5022]
[2011-03-11:06:57:03] Application Installer end with exit code 7
3. Thought it was the certificate so I created a new one and nothing.
3.1 I removed the time stamp and nothing.
3.2 I did an air intermediate file to be signed later and nothing.
My last thought is that my computer hardware is to slow and while it freezes during publishing, the air file gets messed up.
Anyone have any issues like this. Not sure what to make of it but I don't want to by a new computer if its not the above problem.

It took a couple days but I figured it out. I thought It was a problem with the size since I had about 900 images and sounds but it turned out to be an issue with how I name one single mp3 file.
I had "&" is the name. for some reason when I published the air it corrupted it.
I don't get it!

CC says Flash is installed and up to date .... BUT ITS NOT !!!!!

I had to reinstall OSX and CC says Flash is installed and up to date .... but it never downloaded and I can't get it to install
How can I refresh the CC app to show correct info? I updated the CC app to the latest version.
thanks in advance,
christos

Hi Christos,
Please run adobe cleaner tool and clean Adobe flash. You can download cleaner tool for mac from below link.
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
It should resolve your issue.
Regards,
Ashish

Mac says 'Flash Installer is damaged"

Similar Messages

Maybe you are looking for