Mac says that My Passport for Mac is not connected but it is there in Disk Utility
Passport for Mac has worked well for over 12 months but since Jan 13 it has not backed up and I get message that "your passport for mac is not connected".
It is physically connected however and shows up in Disk Utilitity.
I have been through the "Verify" process which indicates that it "appears to be in order".
Repair option does not happen due to "Error Live file system repair is not supported".
I have been into WD site but do not see any discussion of this problem.
Hello
i have macbook pro 10.9.2
i plugged my WD passport in to time machine it for the month
mac doesnt regnize it - but disk utility did
i went in activity monitor and quit the process "fsck_hfs" - this allowed eventually the pasport to show in finder -only with read only
i dont know what to do - i cant seem to copy the whole file (containing all back ups) to computer before erasing everything - as not enough room on computer - also tried carbon copy clone but says not enough room also
if i erase the passport on disk utility - will it go back to working again?
eva
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These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
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JD in AZFor all things Time Machine See Pondini's Excellent information here...
http://pondini.org/OSX/Home.html
Start Here > http://pondini.org/TM/Troubleshooting.html
Also see the FAQs -
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You should be able to select Force Quit from the menu beneath the Apple icon in Finder
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OS X - Support
Not sure if rebuilding the iPhoto library would help this issue. However if you had to
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•Understanding Safe Mode - tuts+ computer skills tutorial:
http://computers.tutsplus.com/tutorials/understanding-safe-mode--mac-59897
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Please Helpeach time they do the same thing
And what thing might that be? -
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how far does the rabbit hole go? -
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http://blog.macsales.com/?s=fusion+drives
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http://blog.macsales.com/24915-splitting-your-data-an-alternative-to-fusion
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Disk Utility can not repair My Passport for Mac
I'm still learng much about Macs. I have a MacBook Air with a 1TB My Passport for Mac as an external HD. A few things have been acting a little strange, so I decided to run the Disk Utility. After running the Verify disk, it says that the volume needs to be repaired. When I try running the Repair Disk, I get a message saying :
Verify and Repair volume “My Passport for Mac”
Volume repair complete.
Updating boot support partitions for the volume as required.
Error: Couldn’t unmount disk.
Is this OK, do I need to do something more?
I used the HD as extra storage as the SSD on the MBA isn't enough for my needs. I store 2nd libraries for iTunes and iPhoto on the My Passport. I ocasionally get error messages where neither will work and I end up having to dismount the HD and sometimes restart the MBA in order to make either work. My problems could be more than my original question, but I don't know enough yet on where else to start.Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu. -
Time Machine will not complete backup with WD My Passport for Mac
I am on 10.10.3 and am trying to backup up this particular machine for the first time. I had a 1TB WD My Passport for Mac that worked fine on my older Macbook Pro (which has not been updated to 10.10.3) and have been slow in getting around to backing up this new machine. I tried the 1TB after clearing space and it wasn't working. Figured it must be something with that drive, so I bought a new one (needed more space anyway) and just received a new 2TB WD My Passport for Mac. Tried the update again via Time Machine and it went through the entire process only to tell me it couldn't complete. The drive has something on it now because it doesn't have the full 2TB free and in finder the file says "in progress" at the end of the file name under backup. Please help. I need to backup this machine and now think it is Apple related and not drive related.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the word "Starting" (without the quotes.) You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard."
Each message in the log begins with the date and time when it was entered. Note the timestamp of the last "Starting" message that corresponds to the beginning of an abnormal backup. Now
CLEAR THE WORD "Starting" FROM THE TEXT FIELD
so that all messages are showing, and scroll back in the log to the time you noted. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ If all you see are messages that contain the word "Starting," you didn't clear the text field.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting. -
I have the new macbook pro with retina and I am trying to back it up, with wd passport for mac and is telling me it is going to take 7days. Any Ideas? Im afraid that means there is something wrong with my hard drive. I have verified the disk and it says everthing is ok.
It seems to be a common problem that those drives don't perform well, at least not with Time Machine.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Post the messages timestamped from then until the end of the backup, or the end of the log if that's not clear.
Post the log text, please, not a screenshot. If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into a message.
Some personal information, such as the names of your files, may be included — edit that out, too, but don’t remove the context. -
Having trouble with disc space on my 120G mac air. I back up to a separate " my passport for mac" disc , but my mac is also holding approx 40G of back ups as well when ive checked what is using space. Why is this?
Ive started running iphoto from the separate passport to save space,
and put all my music into the itunes match to save space as well
but it is still saying it is almost full because of the back ups!
I should of bought a bigger mac, but i need to make do at the moment, but it is hard when it constantly has only 10G or less space left.When you use TimeMachine to back up a Mac notebook the local backups feature is automatically enabled. The local backup is just like a TimeMachine backup but it is done to the internal drive rather than an external. The important thing about local backups is that the feature is smart - as you need more drive space for your own data and applications, TimeMachine automatically culls the local backup to give you that needed space. So yes, it will look like you have very little drive space left and that the backup is 'robbing' you of needed GBs. But it really isn't.
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IIMac doing upgrade of Elements 10 to Elementys 12. Did full backup of 10 on my external hard drive "MY Passport". Rec'd message backup successful. Did restore on 12 and rec'd message "The disk in drive My Passport for Mac does not contain a valid backup". Any help suggestions?
The funniest part of the whole situation, Apple Care explained it to me as some kind of feature. The told me how to adjust the time when my computer sleeps and recommend I don't shut it down, let it sleep and "instant wake". I would bet if you called them about your Macbook, they would suggest you just close the lid and let it sleep rather than shutting it down.
Basically shutdown and restart have a problem and the solution is to not shutdown is how they explained it to me. They kept saying buzz words like "instant on" and "fast wakeup". My computer already could sleep and wakeup fast, but now shutdown and restart don't work right. I called them 3 times about it, but since they use these buzzwords, sounds like Lion is meant for a Macbook Air or a Mac with an SSD. If you have a normal hard disk, some of the saving/versions/resume features take too long to be written to the disk on shutdown. And when you start again, it takes a long time to reload the system to it's previous point.
Even if I uncheck the box to reopen windows on next start, it reopens them anyways.
If they can't give me a better explaination or some kind of fix, I will have to go back to Snow Leopard. I use my Mac in a production environment and depend on stability. They assured me before I upgraded that it would be stable and all the new saving and versions features could help my productivity. So far it's not helping me and downright annoying. You need to close all your windows before you close the program... if you have 5 windows open in terminal or textedit... every time you launch, they will launch all those windows. I just really want versions, not resume it seems.
But I can deal with it opening a million windows, just can't take it getting stuck on booting or not shutting down properly. This is a "feature" that should be fixed. LOL -
TROUBLE WITH WD PASSPORT FOR MAC : HELP ME!!?
When I plug my WD My Passport for Mac into my MacBook Pro, a message saying I hadn't ejected it correctly shows up and then my Mac freezes up with another message over the top of that saying I have to restart my computer? HELP?!
Effectively you should find help on the WD sites.
It can be something with the power (try another usb port), it can be formatted incorrectly, the smartware should not be installed (uninstall it), etcetera.
Try following: before connecting the drive, open Diskutility and then connect. If Diskutility sees it before anything happens, click it and then click the "eject" button.
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