Mac shuts down automatically on gray apple screen when starting up

My mac was having the issue of the curser being a color wheel and just spinning on startup. I have cleared applications list, verify and repaired permissions but nothing has worked to keep my mac from locking up and spinning. Finally I restarted pressing cmd and "R" to get to disc utility to find out I need to reformat. But now when starting up gets to the gray screen with the apple logo and shows the load bar underneith and can not get to the desktop. Once it loads my mac just shuts down. This happens over and over if I continue to restart. I have accessed the disc utility from startup and tried to verify and repair but it says that I need to reformat because of a hard drive error but I need to backup my mac before doing that since I have a LOT of sensitive information on my computer. The issue is, I can not boot to desktop regularly or in safe mode to backup my mac. This is my work computer so I am unable to do anything at work until this gets fixed which means I am loosing money. Please help me boot to my desktop so I can get this backed up and reformated asap.

Information.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2)

Similar Messages

  • Apple Screen when starting

    During Christmas break, I started using my iPod less. I stayed home most of the time and listened to iTunes on my computer. After days of not even turning the iPod on, the apple screen starts up and stays for a couple of seconds. Then the screen will come on. Once it didn't come up at all. I tried flipping it on lock on and off and pressing buttons but nothing worked. So I connected it to my computer and then it popped up.
    It showed the apple screen recently a couple of days ago...but I was using my iPod more already.
    I know it's not a big deal but I'm just curious. Is it normal to show the apple screen when starting your iPod if it hasn't been used over a week?
    I'm sorry if this was answered already.
    Windows XP
      Windows XP  

    " Is it normal to show the apple screen when starting your iPod if it hasn't been used over a week?"
    Yes. See this.
    iPod sleep/deep sleep.

  • Mac Shutting down automatically when not in use for awhile

    Please excuse my non techinical explanation of this problem !
    Model: Macbook Pro5,1
    OSX 10.5.7
    2.4 GHZ intel core 2 duo
    2GB 1067 Mhz DDR3
    Im first time mac owner and have very little technical ability ... !
    Problem:
    Laptop shuts down automatically if idle for about ten minutes ... this time can vary.
    Prior to this happening it makes alarming noises which appear to come from the on/off button area. Initially I thought it was a CD banging ... but its not that.
    This is the extent of my diagnostics at this stage! I have limited warranty on (based in Ireland) was planning on getting extended apple care warranty only last week ... not sure should i still get the extended warranty now I know this problem exists, cant find apple service centre in Dublin and not sure if I would be covered under limited warranty.
    Any advice would be appreciated
    thanks

    Hi Bibii and welcome to Discussions,
    first of, you have posted in the Mac Pro section not the MacBook Pro section here http://discussions.apple.com/category.jspa?categoryID=190
    Anyway, is this really a shutdown or is it just sleeping ?
    If sleeping check the Energy Savings settings in the System Preferences for when your MBP should go to sleep when inactive.
    Regards
    Stefan

  • Airport Extreme card installed, eMac stuck on gray Apple screen at start-up

    I just installed an Airport Extreme card on my eMac (USB 2.0). When I try to boot, it gets stuck on the gray Apple screen, with the spinning gray "spokes." The card is pushed as far as it will go into the slot, and the antenna is all the way in as well. When I take the card out, the computer boots up fine. I tried installing the software first, but it doesn't appear to be installed after it does the required restart for new software. I'm not sure if I have the software already...
    At any rate, the biggest issue is that it won't boot past the gray screen. Any thoughts? (I have a version of Tiger, though I'm not sure exactly which because I'm sick of the un/install process at the moment, and am staring at the gray screen.)

    The card is pushed as far as it will go into the
    slot, and the antenna is all the way in as well. When
    I take the card out, the computer boots up fine. I
    tried installing the software first, but it doesn't
    appear to be installed after it does the required
    restart for new software.
    Hi, I have a 1GHz eMac ATI and had a problem installing my Airport Extreme card as well. It would boot fine, but the card would not connect. It turned out that the card was not seated properly and maybe this is something for you to look at.
    If you look at the Airport slot with the card and cover removed you will see the end of a black plastic guide bar on the right of the slot when viewed from the front of the machine. (Assuming the ATI eMac and USB 2.0 are the same in this regard) When the card and the aerial are fully seated home, the silver top of the aerial plug should be just about level with the front end of the black plastic bar, just a whisker or 2 sticking out. If it is more than this (more than say 1-2mm - 1/16th inch) then your card is not far enough in to be connected properly. Believe me I found this out through trial and error and there is not much difference between the right position and not.
    It is not just a matter of pushing harder, you need to wiggle it slightly up and down and push firmly with 2 fingers, one on each side so that the force is evenly distributed. Mine needed just a smidgeon more force than what it took to slide the machine back - try it a little bit at a time. Put it up against a wall so it doesn't slide back, but don't apply excessive force. Part of the problem is that is hard to get your fingers in there to do the job.
    Hope this helps.

  • My Mac Won't leave the grey apple screen at start-up.

    Hey,
    My macbook, when it starts, will just stay at the grey apple screen with the loading thing under it. I've tried turning it off, turning it back on, Doing the Command COntrol Power thing, and nothing seems to work.
    How can I fix this?

    yes, i have the same problem exactly, and according to another thread, it seems to be happening to macbook users who upgrade to the latest itunes. my fix can get you macbook up and running, tho it requires an external drive. your 'can't install' message may be a sign of something more serious now tho- it could be your internal drive's data is lost.
    anyway, plug in an external fw/usb2 drive so the leopard install disk can see it for installing on to. my internal drive showed up as an option, but i chose to install to the external. after this was finished, i booted off the external, and there was all my data, available from the internal drive (still couldn't boot from it tho) after saving what i wanted to save, i then used the install disc to do a reinstall using the 'archive and install, preserve user and network' option, under the option/custom button.
    back to macbook! btw, the external need to be formatted using a 'guid' flag (it's for intel booting), so if your external's not in this format, it will need to be repartitioned. (it's always something!)

  • IBook stalls at gray apple screen on start up

    my sister and i are both mac lovers...recently her iBook g4 [panther] stalled on start up. It stalls out when the Apple logo comes up on the grey screen. I have searched the discussion, but found no similar posts. There is no broken folder, no pinwheel, no fan noise, no hard drive spinning, just a grey screen with the Apple logo. What to do what to do?
    Any help would be greatly appreciated.

    Yeah I tried that and the repair fails.
    It says Catalog file entry not found for extent
    Volume check failed
    Error: The underlying task reported failure on exit (-9972)
    So then, I tried the hardware scan and everything on that comes up fine.
    I then tried to firewire target disk mode and it was unable to mount on my powerbook. It gave me the option to Initialize | Ignore | Eject
    The first time I ejected, the second time I did Initialize and disk util came up
    I noticed that it shows 55.9 GB AAPL FireWire Target Media, but the drive below it is gray and says not mounted.
    So then all efforts failed I talked it over with the sis and decided to try to reinstall without getting any files out. But when I try that and it asks which volume to install the Mac OS X software there are no volumes to select!
    I think I'm screwed.
    Help please!

  • I can't get past the Gray apple screen during start-up Help!!!

    I went to open my system pref. folder and when it wouldnt open I restarted it and now I can't get past the first screen of the Gray screen with the apple in the middle and the little spinning circle under it. Can anyone help me? have had several problems with this computer!!! I just had to have a whole new harddrive put in about a month ago.
    powerbook g4 15 inch   Mac OS X (10.4.8)  

    Welcome to the Discussions!
    The first thing to do would be to boot from your original Disk 1 by:
    1. Inserting the disc, pressing the power button, and immediately after the startup chime, press and hold the C key until you see the spinning gear icon appear on the grey splash screen.
    2. After the machine has booted, pick your language, and when the Installer window appears, do not press Continue, but go to the Utilities menu in the menubar and open Disk Utility.
    3. In Disk Utility, choose your normal startup volume in the pane on the left and then click Repair Disk. If any errors show in the window, run Repair Disk again until you see 'The volume appears to be OK' in green.
    4. Quit Disk Utility, quit the installer and attempt to restart into your regular startup volume.
    Please update your profile so we have a clearer picture of your particular machine.
    Joe
    <img src="http://homepage.mac.com/joeuu/.Pictures/groundzero5.jpg"width="20"

  • Mac shuts down after 10 Min.

    My mac shuts down automatically after 10 Min., I must sign in again and the movie or whatever I just watch is still on in the back.
    How can I prefend this cutoff?
    I read all the comments, but no help. Even if I turn off the Mac or unplug it, it does not help.

    No, did not help. I take it to the store. Thanks anyway.
    2014-09-23 1:16 GMT-04:00 Apple Support Communities Updates <
    [email protected]>:
                     You received a reply       *Linc Davis
    <https://discussions.apple.com/people/Linc+Davis?ac_cid=op123456>* has
    replied to your question. You can view the full discussion
    <https://discussions.apple.com/message/26671622?ac_cid=op123456#26671622>
    in Apple Support Communities.            mac shuts down after 10 Min.
    <https://discussions.apple.com/message/26671622?ac_cid=op123456#26671622>
    From the menu bar, select
               ▹ System Preferences... ▹ Security & Privacy
    If there's a closed padlock icon in the lower left corner of the
    preference pane, click it and enter your login password when prompted.
    Click the Advanced button and, in the sheet that opens, uncheck the box
    marked
              Log out after … minutes of inactivity
                Correct Answer
    <https://discussions.apple.com/email/thread/6553056/correct/26671622> Helpful
    Answer
    <https://discussions.apple.com/email/thread/6553056/helpful/26671622>    Use
    the buttons above to tell Linc Davis and the rest of the community if this
    reply solved your question or helped you get closer to finding a solution.
    To reply to Linc Davis, go to the discussion
    <https://discussions.apple.com/message/26671622?ac_cid=op123456#26671622>
    in Apple Support Communities.        You are receiving this email from
    Apple Support Communities. You can change your email preferences in your Apple
    Support Communities Profile
    <https://discussions.apple.com/user-preferences!input.jspa>.   TM and
    copyright © 2014 Apple Inc. 1 Infinite Loop, MS 96-DM. Cupertino, CA 95014.   All
    Rights Reserved <http://www.apple.com/legal/> | Privacy Policy
    <http://www.apple.com/legal/privacy/> | Terms of Use
    <https://discussions.apple.com/docs/DOC-5952> | Apple Support
    <http://www.apple.com/support/>
    >

  • HT1948 USB drive with install image is showing in Startup Manager on a Mac Pro, but wont boot. Showing circle with cross strip, and shut down automatically. USB device are made and work on two different MacBook Pro, but used on Mac Pro. Any help?

    USB drive with install image is showing in Startup Manager on a Mac Pro, but wont boot. Showing circle with cross strip, and shut down automatically. USB device are made and work on two different MacBook Pro, but used on Mac Pro. Any help?

    OS X installers have always been fairly specific, hardware-wise. I haven't read anything reflecting that situation with the Recovery HD, so it may be that the Recovery HD created for the MacBook Pro does not have the necessary drivers for the Mac Pro. Obviously, nothing definitive here, but a possibility.

  • 520 screen shuts down automatically

    How can I prevent the screen from shutting down automatically?
    Especially when plugged into powersupply I don't want screen to shut down at all!
    Thanks!

    In that case you can't keep it ON permanently ..
    As mentioned earlier the options may vary.. (Refer attachment for the options I get on Nokia Lumia 920)
    Attachments:
    wp_ss_20130711_0001.jpg ‏19 KB

  • My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    My iphone 4 automatically shuts down , twice it has happened though it starts by holding the home screen and sleep button for 10 seconds but what exactly causes this problem? some defect in my set?

    do you hold the home and sleep button?

  • HT1338 my mac book pro has started getting this panic kernel shut down stuff went to apple store they told me it was my ram changed ram still doing the same thing apple is like we could care less told me to buy a new computer anyone else getting this?

    my mac book pro is getting this panic kernel shut down went to the apple store they told me the ram was bad replaced ram it is still doing it contacted apple they told me buy a new computer anyone out there with this problem and can it be fixed?

    If they replaced RAM to fix a problem and it is not fixed take it right back to them.

  • I phone 3 just shuts down after 3 to 4 mins when making a call large apple logo apears on screen the only way to reboot is to charge charge it although there is enough battery.any answers thanks

    i phone 3 shuts down after 3 to 4 mins when making a call - then large apple sign apeers  phone frozen - only way to unlock is to re charge although there is enough battery - any answers would be welcome.

    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414
    But... This can happen if the phone has been Hacked / Jailbroken / Modified...
    If this is the case... Then... None of the above will necessarily work...
    And...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • Mac shuts down after boot. Is it the logic board?

    mac shuts down after boot. Doesn't go beyond gray screen with apple.  Is it the logic board?
    I do not have the start up disks to safe boot or check the hardware.
    Any ideas what the problem is or is it junk?  It is 8 years old.

      Shutdown your machine.  Hold down the shift key.  Poweron.  Wait awhile Wait awhile while you harddrive
    is being checked.
        http://support.apple.com/kb/ht1455
    I'd let the machine sit for awhile in open firmware & see if it stays alive.  Do a few prints.
    Sometimes if volumes don't appear in Startup Manager (what you get when you hold down the Option key at startup), you need to reset the Mac's PRAM, NVRAM, and Open Firmware. Shut down the Mac, then power it up, and before the screen lights up, quickly hold down the Command, Option, P, and R keys, until the Mac has chimed twice more after the powerup chime. Then, before the screen lights up, hold down Command-Option-O-F until the Open Firmware screen appears. Then enter these lines, pressing Return after each one:
    reset-nvram
    set-defaults
    reset-all
    "The reset-all command should restart your Mac. If so, you have successfully reset the Open Firmware settings."
    http://support.apple.com/kb/TS1812?viewlocale=en_US
    How to eject a cd from the internal cd drive:
    eject cd
    List of devices:
    devalias
    Restore Tiger 10.4 & Leopard 10.5  DVDs are available from Apple by calling 800-767-2775 as of January 20, 2013.
    https://discussions.apple.com/thread/4720126?tstart=0

  • I have a PB G4 that won't start. It shows the gray apple screen, shows the blue screen, and then the screen goes black, and "sleep" light pulses.

    I have a PB G4 that won't start. It shows the gray apple screen, shows the blue screen, and then goes black. The sleep light pulses. From there, I can't turn it off normally. I have tried restarting the PMU. And I have tried unplugging the ac adaptor and removing the battery. From there I have plugged only the ac adaptor in, and it will begin to start but do the same thing once it shows the blue screen.
    I tried only using the battery (without plugging in the ac adaptor) and the same thing happens. I tried starting the computer while holding down CTRL, Option, P, and R, waiting to hear the start up chimes 3 times, and then holding Shift as it starts up. But I still get the black screen once I see the blue one, and the computer's sleep light pulses.
    I need something very important from this computer. And was able to start it last night. I did not shut down the computer, and was going to take it to a friends to use his printer today. The computer was in sleep mode in the morning.
    Thanks for any help!
    Gina

    What your describing could be a logic board or memory issue. 
    You did or did not hear 3 startup chimes?  If you hear 3 chimes when you start it, that would indicate a memory problem.  Try reseating the memory to see if that makes a difference. If you have 2 RAM cards, try one then the other in each slot. If you have 1 RAM card, move it to the other slot. Powerbooks can develop one bad slot.
    You may need to pull the hard drive out of the Powerbook, put it into an external case, then read it from another mac.

Maybe you are looking for