Mac shuts down when booting Recovery HD or holding down Command R

Ok, so I had Windows 7 installed on my MacBook Pro. I decided I wanted to get rid of it because I no longer needed it. I started to remove it via the Boot Camp Assistant when suddenly, my computer froze halfway through its' progress. I held down the power button and restarted my computer. I went to check back and Windows was gone. It only gave me the option to install Windows 7 instead of "Remove Partition". A few days later, I decided that I wanted to restore my mac to it's factory settings however, every time I held down Command+R or booted Recovery HD via the option key, the screen would go grey with the apple logo followed by the spinning icon underneath. After awhile, it would shut down. I boot it up again and it will only boot to the desktop. What should I do? Bootcamp assistant won't even open either. The icon flashes and then it disappears.

Just got this responce dont know if it works, havent tried yet
John Galt Jul 23, 2014 5:59 PM
Re: Mac recovery doesnt work in response to Phatwo
Boot OS X Internet Recovery:
using three fingers press and hold the following keys: ⌘ (command), option, and R.
With a fourth finger press the power button to turn on the Mac.
Keep the other three fingers where they are until you see the "spinning globe" icon.
Your 2011 MBP will have required a firmware update to enable this option. It was released years ago so it's very likely you complied with it.
If your HD is damaged, it will require replacement. The effects of "repairing" it using Disk Utility will be temporary, at best.

Similar Messages

I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem?

I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report:          8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
      Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE            1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE            1
com.intego.iokit.BehavioralKext            1
com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
com.intego.kext.VirusBarrierKPI            10.6.8
com.globaldelight.driver.BoomDevice            1.1
com.huawei.driver.HuaweiDataCardACMData            4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE            1
com.intego.iokit.BehavioralKext            1
com.intego.kext.VirusBarrier.AppBarrierKPI            10.6.8
com.intego.kext.VirusBarrierKPI            10.6.8
com.globaldelight.driver.BoomDevice            1.1
com.huawei.driver.HuaweiDataCardACMData            4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker.

Macbook Pro Retina 2012 shuts down when selecting Recovery HD !!

Hello guys,
I tried to reboot my macbook pro retina 2012 and I held down "Option" key while my macbook was restarting but it won't be able to access into the Disc Utility Menu.
So I really need help to get my macbook format the hard drive, reinstall OS 10.x.x ( any suggestion?). Thank you for reading my post and I look forward a good answer.

Restart the computer and hold down the COMMAND and R keys to boot from the Recovery HD. If that does not work, then you either have a defective Recovery HD or a failing hard drive.
What you can do is this:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

No screen displayed when booting with options key held down

When I hold the option key down to select which OS I want to boot into I am getting nothing displayed on the screen but the booting has paused waiting for my input because I can use the cursor keys and return to get the system to boot.
Anyone got any ideas as to why I cant see the choices?
Thanks
Gary

Just a quick follow up on this problem. I have just tried the Mac Mini on my TV using the HDMI port and I get the boot menu displayed when holding down the Option Key and it works fine. The issues are arising when I plug a VGA adaptor into the mini display port and use that with my monitor. The monitor is not reporting any out of range or sync signals while booting and I have tried 3 different monitors of various ages and all have the same result.
I also get no apple logo or any display while OSX is loading when I use the monitor
Gary

Backlight shuts off when booted on Leopard Install DVD

Booting my macbook pro on the optical drive (by holding the "C" key at power up),with the Leopard install DVD causes the backlight on the display to shut off. Reboot with the OS on the hard disk (OS 10.4) and the display works fine. Playing with the screen brightness keys has no effect on the backlight when booted on the DVD. I also did a pmu reset (remove battery and hold the power button for 5 seconds) The display functions normally during regular use, It only happened when booted on the leopard install DVD. I was able to complete the install with a 2nd display connected to the dvi port and the display now works properly when booted under 10.5. Just wondering if anyone has seen this behavior or has an idea of the cause.

I have the same issue. Can some one please help? Thanks

My Mac Shuts off when I use iPhoto to Shift-Select more then 6 photos. Please Help :(

When I Shift-Select more then 6 photos my Mac shuts off. The screen is barely lit but is black. The bottom right power light is lit in intervals and I need to manually reset my Laptop each time.
The error Code is.
Interval Since Last Panic Report: 13244 sec
Panics Since Last Report:          9
Anonymous UUID: 252D9BB7-114E-4E3B-B84B-86F7CC9F6BEF
Wed Aug 8 12:15:55 2012
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xa651d000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x7c172188 : 0x21b837 (0x5dd7fc 0x7c1721bc 0x223ce1 0x0)
0x7c1721d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x7c172278 : 0xaef608 (0xde8c404 0xdfe1004 0x100 0xcb42b6)
0x7c1722c8 : 0xae6601 (0xdfe1004 0x100 0x7c1722f8 0x9c4778)
0x7c1722f8 : 0x16d89a6 (0xdfe1004 0x100 0x438004ee 0x7c172308)
0x7c172438 : 0xb0e2b5 (0xdfe1004 0xe27f004 0x0 0x0)
0x7c172478 : 0x9dde7c (0xdfe1004 0xe27f004 0x0 0x0)
0x7c172518 : 0x9da55b (0x0 0x9 0x0 0x0)
0x7c1726c8 : 0x9dc58f (0x0 0x600d600d 0x702b 0x7c1726f8)
0x7c172798 : 0xc9feae (0xc1d00040 0xbfef0033 0xbfef0034 0x857c)
0x7c172808 : 0xcaf734 (0xe94d000 0xe9c1980 0x8 0x3)
0x7c172828 : 0xcd4322 (0xe9c1980 0xb 0x7c172848 0x2be0)
0x7c172858 : 0xcd4b3d (0xe392000 0x0 0x7c17287c 0x0)
0x7c172888 : 0xcb4d79 (0xe392000 0xa44f6080 0x0 0x2f)
0x7c1728d8 : 0xc76d0c (0x6d27f000 0x0 0x0 0x3)
0x7c172948 : 0xc7640f (0x6d27f000 0x0 0x2 0x3)
0x7c172978 : 0xc6c05f (0x6d27f000 0x0 0x2 0x6d1bf000)
0x7c172ab8 : 0xca55d8 (0x6d1bf000 0x1 0x7c172bcc 0x7c172bc8)
0x7c172b68 : 0xc67fe1 (0x6d1bf000 0x1 0x7c172bcc 0x7c172bc8)
0x7c172be8 : 0x56da06 (0x6d1bf000 0x0 0x7c172e3c 0x7c172c74)
0x7c172c38 : 0x56e2a5 (0xcf6720 0x6d1bf000 0xea51988 0x1)
0x7c172c88 : 0x56eb59 (0x6d1bf000 0x10 0x7c172cd0 0x0)
0x7c172da8 : 0x286638 (0x6d1bf000 0x10 0xea51988 0x1)
0x7c173e58 : 0x21dbe5 (0xea51960 0xdc055a0 0x1fd7e8 0x5d43)
0x7c173e98 : 0x210a86 (0xea51900 0x0 0xe037810 0xe4336c0)
0x7c173ef8 : 0x216f84 (0xea51900 0x0 0x0 0x0)
0x7c173f78 : 0x295c57 (0xdd92708 0x0 0x0 0x0)
0x7c173fc8 : 0x2a256d (0xdd92704 0x1 0x10 0xdd93ea4)
      Kernel Extensions in backtrace (with dependencies):
         com.apple.GeForce(6.4.0)@0xc5c000->0xd12fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
com.apple.nvidia.nv50hal(6.4.0)@0x15a2000->0x19b6fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 56505169200
unloaded kexts:
(none)
loaded kexts:
com.apple.filesystems.msdosfs            1.6.3 - last loaded 50488522338
com.apple.driver.AppleHWSensor            1.9.3d0
com.apple.driver.AppleTyMCEDriver            1.0.2d2
com.apple.driver.AGPM            100.12.31
com.apple.filesystems.autofs            2.1.0
com.apple.driver.AppleMikeyHIDDriver            1.2.0
com.apple.driver.InternalModemSupport            2.6.2
com.apple.driver.AppleHDA            2.0.5f14
com.apple.driver.AppleUpstreamUserClient            3.5.7
com.apple.driver.AppleMCCSControl            1.0.20
com.apple.driver.AppleMikeyDriver            2.0.5f14
com.apple.driver.AudioAUUC            1.57
com.apple.driver.AppleIntelHDGraphics            6.4.0
com.apple.driver.AppleIntelHDGraphicsFB            6.4.0
com.apple.driver.SMCMotionSensor            3.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin            4.7.0a1
com.apple.driver.AppleIntelYonahProfile            14
com.apple.driver.AppleIntelPenrynProfile            17
com.apple.driver.AppleIntelNehalemProfile            11
com.apple.Dont_Steal_Mac_OS_X            7.0.0
com.apple.driver.AppleIntelMeromProfile            19
com.apple.driver.AudioIPCDriver            1.1.6
com.apple.GeForce            6.4.0
com.apple.driver.AppleLPC            1.5.1
com.apple.driver.AppleGraphicsControl            2.10.6
com.apple.driver.AppleBacklight            170.0.46
com.apple.kext.AppleSMCLMU            1.5.2d10
com.apple.driver.AppleUSBTCButtons            201.6
com.apple.driver.AppleUSBTCKeyEventDriver            201.6
com.apple.driver.AppleUSBTCKeyboard            201.6
com.apple.driver.AppleUSBCardReader            2.6.1
com.apple.driver.AppleIRController            303.8
com.apple.iokit.SCSITaskUserClient            2.6.8
com.apple.BootCache            31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib            1.0.0d1
com.apple.iokit.IOAHCIBlockStorage            1.6.4
com.apple.driver.AppleUSBHub            4.2.4
com.apple.driver.AppleFWOHCI            4.7.3
com.apple.driver.AirPortBrcm43224            428.42.4
com.apple.iokit.AppleBCM5701Ethernet            3.0.5b8
com.apple.driver.AppleEFINVRAM            1.4.0
com.apple.driver.AppleSmartBatteryManager            160.0.0
com.apple.driver.AppleAHCIPort            2.1.7
com.apple.driver.AppleUSBEHCI            4.2.4
com.apple.driver.AppleUSBUHCI            4.2.0
com.apple.driver.AppleACPIButtons            1.3.6
com.apple.driver.AppleRTC            1.3.1
com.apple.driver.AppleHPET            1.5
com.apple.driver.AppleSMBIOS            1.7
com.apple.driver.AppleACPIEC            1.3.6
com.apple.driver.AppleAPIC            1.4
com.apple.driver.AppleIntelCPUPowerManagementClient            142.6.0
com.apple.security.sandbox            1
com.apple.security.quarantine            0
com.apple.nke.applicationfirewall            2.1.14
com.apple.driver.AppleIntelCPUPowerManagement            142.6.0
com.apple.driver.AppleProfileReadCounterAction            17
com.apple.driver.AppleHDAHardwareConfigDriver            2.0.5f14
com.apple.driver.DspFuncLib            2.0.5f14
com.apple.driver.AppleProfileTimestampAction            10
com.apple.driver.AppleProfileThreadInfoAction            14
com.apple.driver.AppleProfileRegisterStateAction            10
com.apple.driver.AppleProfileKEventAction            10
com.apple.driver.AppleProfileCallstackAction            20
com.apple.driver.AppleSMBusController            1.0.10d0
com.apple.driver.IOPlatformPluginFamily            4.7.0a1
com.apple.iokit.IOSurface            74.2
com.apple.iokit.IOFireWireIP            2.0.3
com.apple.iokit.IOBluetoothSerialManager            2.4.5f3
com.apple.iokit.IOSerialFamily            10.0.3
com.apple.iokit.IOAudioFamily            1.8.3fc2
com.apple.kext.OSvKernDSPLib            1.3
com.apple.iokit.AppleProfileFamily            41
com.apple.driver.AppleHDAController            2.0.5f14
com.apple.iokit.IOHDAFamily            2.0.5f14
com.apple.driver.AppleSMBusPCI            1.0.10d0
com.apple.driver.AppleBacklightExpert            1.0.1
com.apple.driver.AppleSMC            3.1.0d5
com.apple.nvidia.nv50hal            6.4.0
com.apple.NVDAResman            6.4.0
com.apple.iokit.IONDRVSupport            2.2.1
com.apple.iokit.IOGraphicsFamily            2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController            2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController            2.4.5f3
com.apple.iokit.IOBluetoothFamily            2.4.5f3
com.apple.driver.AppleUSBMultitouch            207.7
com.apple.iokit.IOSCSIBlockCommandsDevice            2.6.8
com.apple.iokit.IOUSBMassStorageClass            2.6.7
com.apple.iokit.IOUSBHIDDriver            4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice            2.6.8
com.apple.iokit.IOBDStorageFamily            1.6
com.apple.iokit.IODVDStorageFamily            1.6
com.apple.iokit.IOCDStorageFamily            1.6.1
com.apple.driver.AppleUSBMergeNub            4.2.4
com.apple.driver.AppleUSBComposite            3.9.0
com.apple.driver.AppleFileSystemDriver            2.0
com.apple.driver.XsanFilter            402.1
com.apple.iokit.IOAHCISerialATAPI            1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily            2.6.8
com.apple.iokit.IOFireWireFamily            4.2.6
com.apple.iokit.IOUSBUserClient            4.2.4
com.apple.iokit.IO80211Family            320.1
com.apple.iokit.IONetworkingFamily            1.10
com.apple.iokit.IOAHCIFamily            2.0.6
com.apple.iokit.IOUSBFamily            4.2.4
com.apple.driver.AppleEFIRuntime            1.4.0
com.apple.iokit.IOHIDFamily            1.6.6
com.apple.iokit.IOSMBusFamily            1.1
com.apple.kext.AppleMatch            1.0.0d1
com.apple.security.TMSafetyNet            6
com.apple.driver.DiskImages            289.1
com.apple.iokit.IOStorageFamily            1.6.3
com.apple.driver.AppleACPIPlatform            1.3.6
com.apple.iokit.IOPCIFamily            2.6.5
com.apple.iokit.IOACPIFamily            1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545050B9SA02, 465.76 GB
Serial ATA Device: MATSHITADVD-R   UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
Thank You

I was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks

My iMac has not been booting up the disk lately. I would have to manuely boot it up by holding down the option button.

When ever I boot up my imac it cant find the disk automatically. I would have to restart the computer and hold down the option key to boot up the disk. How can I fix this problem?

Go to: Apple > System Preferences > Startup Disk and check to make sure that your Macintosh HD OS X,10.8.2 is selected as your startup disk.
If so and the problem persist..? Disconnect your other devices (hard drive, network drive, iPhone, iPad, even an iPod) one at a time to see if one of those is keeping it from starting up normally.

Troubles with remote installation on older macbook- problem arises when I restart computer while holding down option key

I've got remote disk sharing set up so I can upgrade my operating system from my desktop using snow leopard CD. My Macbook is able to read disk remotely and all goes well following directions for installation until I am supposed to hold down option key while restarting computer. When I do this, only my hard drive is an option for start up, not the hard drive and the disk as it shows in the instructions and pop up menu for start up. Why? What am I doing wrong with the start up? Also, it says I should be able to choose the Airport network, but my computer automatically connects and anyways, that is also not an option from the pop up menu (to choose a network and enter password), that pop up menu section doesn't show up at all, it goes right to choosing disc icon where only mac hard drive, not mac os x install, is an option. Does this make sense? I'm giving up for now.
Thanks.

The only known way to make it work on an external drive is by first installing Windows onto an internal drive, then cloning the install to an external Thunderbolt drive. Thunderbolt is seen as an extension of the internal bus, so Windows doesn't see it as an external device.

Macbook shuts down when booting

Dear friends I have lot's of problems with my Macbook late 2009 when trying to boot.
Few days ago I tried to verify my disc in Disc Utility and I had this message log:
Invalid node structure
The volume Macintosh HD needs to be repaired
Error: The underlying task reported failure on exit
As soon as I did this my Macbook freezed and I couldn't do anything except trying to rebooting it.
From that moment when I try to reboot I have this kind of problem here: http://support.apple.com/kb/TS3148?viewlocale=en_US
but when it tries to load my Macbook shuts down by it self.
I tried to repair the disk booting from the MacOS disk and then used utility disc to repair it but an error message appeared saying that it was impossibile.
I don't know what to do, I need to get my files back because I don't have back ups. What can I do?
Please help me.

not much.
if disk utility can not repair the disk, one option is to completely erase and install. but your hard drive may be physically damaged in which case you've to get a new one. thinking of a backup after the worst case scenario happened is regretfully a bit late.
i can think of various ways for trying to retrieve your data from the disk, but for that you'll need another hdd drive and an external usb casing.
first way is to clone a bootable system from another mac to an external usb drive, start up your book from that external drive and then try to access it's internal drive via finder or third party data retrieval software. then reformating the internal disk and doing a fresh install, hoping that the damage was not physical.
second way is to install a new HDD in the book, install os x and then putting the old one into an external usb casing, so that you can later try to access it from the fresh installed book.
Message was edited by: dirkt68
Message was edited by: dirkt68

How do I get Windows XP onto my new mac running lion when boot camp only gives me the option for windows 7

Hi I have been trying to partition my hard drive on my new Mac so that I can run some windows specific programs and I wanted to use Windows Xp because I beleive it to be suitable for my needs + becuase its now an older OS it's cheaper.
My version of Mac is running the Lion operating system and when I start up the boot camp assitant I only get the option to install windows 7. If I proceed and put in the XP installer disc I get a message "Installer disc not found- insert disc and wait a few moments".
The Xp disc is supposed to be a full version- at least thats what the guy who sold it to me claims, anyone any solutions on how to proceed or do I have to buy Windows 7?
Chris

With OSX Lion Apple has removed support for Windows XP and Windows Vista from BootCamp.
That leasves only Windows 7 as a viable option to use.
You can however use Virtualization apps like the free VirtualBox to install and run XP on your Mac.
Commercial ones are Parallels and VMWare Fusion.
Stefan

My Macbook quits when loading but I can get it to boot up if I hold down the "On" button.

In addition, it also quits when in operation for no reason and occasionally the prompt to shut down appears. The machine is four years old and the battery life isn't great anymore.
Bernadette.

You broke your phone by dropping it. What do you want us to tell you? Get it fixed or buy a new phone.

Mac mini crashing when booting up

Hi, does anyone know why the mac mini crashes at bootup. it gets teh strart up ping, then the loading screen, then the harddrive turns off. any ideas why this is happening

I had a similar problem recently, my mini froze during a backup, held the power button down left it for a few mins and rebooted, only got the grey screen with apple logo and the spinning gear and that was it, could not get past that so I installed OS X on an external drive, the internal HDD took upto 10 mins to mount then vanished copletely a day or so later, in the mean time the optical drive stopped working as well!!, took it to the Apple store who thought it ws a dodgy interconnect board, but they called yesterday to say that both the hard drive and optical have conked out, and that the machine was packed full of dust, and possibly caused everything to overheat!! (am allergic to dust so keep my flat quite clean!!), to replace both costs about the same as a new machine so not worth it!. So off to collect it today and buy a new one. Have had the machine barely 2 years! and thought it would outlive my Dell PC!

I just replaced the HD and when I start it up holding down the "c" key

After this hard drive replacement it looks and sounds like it's going to boot and then I get the apple logo followed by a small circle in the middle of the screen with a diagonal line thru it like and stops booting or doing anything. Also when I get to the part where I can choose either the Mac OS icon to run the install or the Hardware test program ...when I try the hardware test it starts o run and then tells me my machine isn't comatible with the hardware and forces me to restart...don't know if that helps at all thanks in advance for you help with this
PS I am using the disk that came with the laptop best as I can tell I am the 2nd owner

You can give it a try:
Drive Preparation
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the File menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
If the installer disc does not provide the security options for Steps 4-6, then just skip them. After formatting is completed quit DU and return to the installer. Now install OS X onto the new drive.

Hi. Having trouble getting the superdrive on my daughters circa 2009 mac mini to eject discs. Even the 'hold down mouse button on restart' trick isn't working now and there's a disc stuck in the drive. Anyone out there with a fix? Here's hoping :-)

It doesn't seem to matter whether it's a DVD or a CD it just won't eject :-(

Is there a very small pin hole, just inside the drive opening on the right? If true, you can very gently press the tip of a paperclip into this hole (with the machine on) to eject the disk.
With the mini off. Turn it upside down and thunk the bottom with your hand a couple of times. This may dislodge that stuck drive sufficiently to allow normal eject.
It may be possible to (again gently) pry up on an edge of that stuck disc with an old, unused credit card.
If you made it this far, better make an appointment with an Apple store to have the drive removed, disassembled, and reinstalled. If you go this route, might as well upgrade the memory too if it needs it.

My mac shuts down in prolonged sleep mode "because of a Problem".

If my mac book pro mid 2012 goes to sleep for a prolonged period of time I have to reboot it as hard start and get a message indicating that it shut down because of an problem. How Do I fix this?
I had my mother board tested at a mac shop in Nepal while I was there and it came back as everything being perfect.
It does not always do this though and for short sleeps it never does.
I have had extensive changes done to this mac such as a 16GB Ram upgrade and replacing the hard drive with a 1 T Crucial Hard Drive and removing the DVD Player and adding in a 256 Solid State Drive. So far everything has been working great. Just recently I notice this occuring with the sleep mode so as a result I just shut down the computer fully when I am not near to it or using it. Any advice as to what to look at or try out.

godlovestodance,
your Mid 2012 needs 1600 MHz memory modules. Is your currently installed RAM of this variety?
In your current setup, is it your 1 TB HDD or your 256 GB SSD that is in the optical drive bay?
One thing you can try is this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it still crash because of an extended sleep?

Mac shuts down when booting Recovery HD or holding down Command R

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