Mac starts but has 2 open windows that I can't force quit. mouse works, nothing will respond.

mac desk top starts fine but has 2 open windows that I can't force quit. Mouse works but nothing will respond.

Looks like you didn't see the note about what should be posted here. Please read the note at http://forums.adobe.com/community/robohelp/robohelp_flash where you will see this is not the place to get help on using Flash.
Your post can be moved to either of the locations shown there or to http://forums.adobe.com/community/production_studio
Tell us which one and we will move it.
I am assuming your mouse works for all other applications. If not it sounds more like a Dell issue.
See www.grainge.org for RoboHelp and Authoring tips

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InDesign does not load windows, but has a window that says HWNDBasedPanelView UID:150713

Running windows 7
I can get to the panel where I can open new document or existing documents, but then nothing happens.
It worked in the weekend, but now no more.

Replacing the prefs has worked for other users reporting this problem, but you must do it correctly. See Replace Your Preferences

App store has an open window that I can't close

When I open the App Store the window for a previously downloaded app is still open, but there doesn't seem to be any way to close it! So I can't use the App Store now - help!

Do you mean the Firefox title bar or a toolbar below the Menu bar and the Navigation Toolbar?
You can hide toolbars via View > Toolbars.
Toolbars can be added by an extension. You didn't list your extensions, so I can't see if there are candidates for a toolbar.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Your above posted system details show outdated plugin(s) with known security and stability risks.
*Java Plug-in 1.6.0_02 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Firefox freezes on my dock, I can't force quit or hide or anything and I have to do a hard shut down of my new mac to get it off the dock.

I have gone to the activity monitor and firefox doesn't show up there so I know it isn't running but the icon shows that it is. Force Quit doesn't work, nor can i open firefox from that icon.

I've called the big guys to help you. Good luck.
This is for Windows, but give it a try;
Do you have the Firefox icon on your quick launch? Right click
on it, and select '''Open New Window.''' Sometimes this works.
If it opens, close it by '''Menu > File > Exit.'''
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''Network.'''
Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
Check the settings.
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request. How do I get Safari to be normal again?

Opened Safari and it has an open window that says "Congratulations you are the winner for April 11th. Please select your prize and enter your email" I did not follow the link but I can't quit safari. Can't shut down either Safari stops my request. How do I get Safari to be normal again?

My dad has a brand new iMac. If he quits an app, this window closes, but the app won't finish shutting down, Force quitting does not work. Once another app is opened, it will not close either. Now none of the apps are responding. Any ideas?

My dad has a brand new iMac. If he quits an app, this window closes, but the app won't finish shutting down, Force quitting does not work. Once another app is opened, it will not close either. Now none of the apps on the dock are responding. I asked him to click on the apple, and drop down to "About this Mac", but that wouldn't open either. Any ideas? If I was at his house, I would call Apple Care in a heartbeat, but am home with my sick daughter,,, Thanks!

For starters, have him open Disk Utility in Applications>Utilities, select the volume (the indented listing) and Verify Disk. If it reports any problems, have him try a Safe Boot by holding the Shift key at startup. This boot will take much longer than usual. It's checking and trying to repair the drive directory, if possible. Once in Safe Boot, have him repair Permissions.
For other Disk repair remedies see
http://support.apple.com/kb/TS1417
Also, have him try a PRAM Reset. At the startup chime, hold down CMD-Option-P-R together, listen for two more chimes, total three, then let go to finish booting.
Also, is he running any AV? If so, have him uninstall it. It might be responsible for this behavior. (There are no viruses for OS X.)

I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up HELP

I am going "Insane" - On windows 7 64 bit Itunes just stopped starting, it tries but gives up after a few mins - I have tried every reinstall-restart-that I can find in any forum, it still will not start up HELP

Hi, ATPMolloy.
I certainly understand your frustration and will do my best to help. I see you have uninstalled and reinstalled iTunes with no change in results. I have attached an article below that specifically troubleshoots this issue that you are experiencing.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H.

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

I bought the wrong update, I need a Mac-Version but ordered a Windows-Version. What can I do?

Since this is a user to user help forum, not Adobe support or sales, nobody here will be able to help... you must talk directly to Adobe
Information for anyone else with a similar problem
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

My ipad has a password that I can't remember and it's not connected to the internet, so my computer won't recognize it and I know that when all get this figured out that it will be set back to factory state but how do I get it there

If you've forgotten the passcode to unlock your iPad then there are instructions on this page for how to reset the iPad (your iPad doesn't need to be connected to the internet) : http://support.apple.com/kb/HT1212
If your computer's iTunes isnt recognising the iPad when you connect it then have you got a recent version of iTunes installed on your computer ? There are also troubleshooting pages for a device not showing in iTunes on these pages :
PC : http://support.apple.com/kb/TS1538
Mac : http://support.apple.com/kb/TS1591

I'm trying to install windows 7 but getting a message that it can't be installed on bootcamp because the partition needs to be formatter NTFS. What to do?

I'm trying to install windows 7 but getting a message that it can't be installed on bootcamp because it needs a partition formatted as NTFS. What to do?

Hello,
The Boot Camp Assistant application helps you create the Windows partition and restart your Mac ...
http://www.apple.com/support/bootcamp/

I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed.

I've downloaded the Creative Cloud, once completed the creative cloud window pos up with spinning whell in center then the entire window disapears. How do I get it to remain open so that I can download programs needed

right click the executable > click 'run as administrator'.

My mail app wont open so that i can view it but it wont let me 'quit' either so I cant just do a restart to do updates and troubleshoot?

my mail app wont open so that i can view it but it wont let me 'quit' either so I cant just do a restart to do updates and troubleshoot?

Yeah I did that just after posting this and was able to then follow through with the above steps. All good! thanks for replying

My employer is issuing an iPad 4 to me, but has informed me that I "...can expect no privacey" of any personal information that may be put on the iPad. This is not acceptable to me. How can I use iTunes to keep my personal information off the iPad?

My employer is issuing an iPad 4 to me, but has informed me that "...I can expect no privacy" with regard to any information on it. What has me concerned is that my employer has also requested that I use my Persoanl iTunes account to syc and update the iPad. I am concerend with my personal privacey, as I have two other iPads that use this account regualary.
My question is: How can I use iTunes to update etc. the company iPad using iTunes without compromising my personal information?
What I have done is to set up a different sign in (is that called an Apple ID?) within iTunes (I now have two different names I can use to sign in to iTunes). They both still use the same iTunes and my personal apps and information appear to be available to my second sign in name (the second sign in name is what I intend to use for the company iPad). When I sync the company iPad how do/can I keep my persoanl information from being syc'd automatically to the comapany iPad?

Hi herbie13!
It sounds like you will still want to link your iPad and computer, but you want to prevent the iPad from syncing information from your computer to your iPad. I have an article here for you that can help tell you how to set this up:
iOS: Syncing with iTunes
http://support.apple.com/kb/ht1386
You will want to follow the steps here to set up the iPad for syncing, but when it comes time to sync, you'll just want to make sure that the boxes for syncing the multitude of items that you can sync remain unchecked so that none of that information gets synced into the iPad.
Another note: your second Apple ID will not be able to access the apps, music, movies, tv shows, etc., that you have purchased under your primary Apple ID. Even though it seems that the secondary Apple ID still has access to those items, that is just because you are viewing your second Apple ID through the iTunes Store section on your computer and you have those items saved locally on your computer. You will need to repurchase and download all of the content that you wish to use again on your second Apple ID, if that is what you wish to solely use on this iPad.
Take care, and thanks for visiting the Apple Support Communities.
-Braden

When I use Explored, ussually I diplay my pages in english, but Explore has a feature that you can point any word and it is translated from english to spanish (one one word at the time, not the complete page), does it is available in firefox?

When I use Explored, usually I display my pages in English, but Explore has a feature that you can point any word and it is translated from English to Spanish (one one word at the time, not the complete page), does it is available in Firefox?

I do not know the answer but if you look through the Add-ons under [https://addons.mozilla.org/en-US/firefox/search/?q=translation translate] you may find something suitable. There is of course also the well known Google translate [http://translate.google.com/#es|en|choose%20the%20language%20combinations%2C%20and%20can%20handle%20single%20words%0Awith%20some%20odd%20results service]

Mac starts but has 2 open windows that I can't force quit. mouse works, nothing will respond.

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