Mac store says I have to update an app which I don't have
I have a problem. My Mac app store notifies me that I have to update an app which I don't have. I never had bought this application, but I do get the update?
Does anyone have a soluiton for me? How can I fix this ? My English isn't very good, I apologize for that.
Hii
Thanks for the quick response, but it didn't solve the problem
Do you have more things that I could try ?
Thanks for the effort
Similar Messages
-
App Store updates an app which I don't have on my computer
It seems like my app store have a new update about an app which I don't have on my computer. when I tried to update it app store wants a password for [email protected] this account and also the application is Angry Birds but I really don't have it on my computer?
Please don't tell me you installed this kind of stuff on your main account btw
Another careless pirate BUSTED!! -
about says i have 10.7.2 yet app store on mac mini says i need to update it,
what to do? applecare rep rude says ignorei appreciate the help since Applecare is not helping,
and these replies have not helped, things have gotten worse,
first even though you tell me i dont need the update, i still don't like seeing
an update is available every time i go to macappstore,
next three times now I downloaded the update, it is the whole 3.79 gb Mac OS 10.7.2
i do the long download for the update,
and install and give whatever they ask in passwords etc,
then it reboots and go through all the new installation crap
that I need to do
it is getting to be like a Microsoft project here,
and i cannot get google to show me the way or Applecare
with the one year left on extended support, and these apple communities
don't get me wrong, i am greatful for any help,
especially since Apple care refuses to help,
when they are paid to help
you guys and gals are volunteers and mean well, even though you want to be right about what you say,
the point is it says I need an update for the 10.7.2 and won't give me the update
and take the update off,
now if you say it is something i do not need and it is a glitch with macappstore,
then why doesn't it get fixed or someone else complain about it?
sorry if this offends Apple Zealots which i am one,
I have a windows netbook but I am having more trouble with the latest mac and Icloud which I paid for extra service
and two iphones and i am frustrated, that on the iphone and itunes apps are missing and itunes does not have a direct chat line to help but that is for another forum, just putting it out there. -
App Store says there is one update available. But the Updates page shows a blank screen. Have tried syncing with iTunes on mac as well. But nothing seems to work. Am using Iphone 5 6.1.4. Help
Next time that happens while on WiFi, turn WiFi off in settings, wait about 30 seconds or so, then turn WiFi back on. Sometimes you have to do this two or three times, but this fixes that issue as well.
-
HT1338 Turbotax in app store says i need to update to Mac OS X 10.8.2
Turbotax in app store says i need to update my macbook pro to Mac OS X 10.8.2, and when I go to Software Update on my apple button to upgrade from my OS X 10.6.8 nothing appears as needing to be updated except iPhoto. What do I need to do so my Macbook recognizes or can download the latestest system update?
If you need to upgrade to Mountain Lion:
To use iCloud you have to upgrade at least to Lion, but some functions are only available in Mountain Lion:
http://support.apple.com/kb/HT4759
You can also purchase the code to use to download Lion (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard), or you can purchase Mountain Lion from the App Store - if you can run that:
http://www.apple.com/osx/specs/ -
I updated my iOS system 2 Days ago. App store says I have 20 updates, when I click update all, they all go in to "Waiting" mode and its been like that for 24 hours now with no sign of updating. Do I have to delete them all and reinstall ? any help much apreciated.
Snafujafo wrote:
Dear ED3K:
First: I hope you don't work for Apple as you have some poor communication skills in assistance. That said, I would never in a million years pay you 45 dollars to help me. I think I would sleep with Satan first!!
No one here works for Apple. This is a user-to-user technical support forum. Everyone here is a volunteer. You tend to get from this forum what you bring to it. If you come in ranting and raving and saying you're going to throw your iPhone out the window and that Apple is mean, people are not likely to respond to you with sweetness and light and puppies and kittens.
If you really want help, I'd suggest you take a deep breath and then start a new thread in which you explain the problems you're having, the steps you've taken to resolve the problems, any error messages you've gotten. Stick to the facts. Check the attitude and emotion at the door. People will do their best to help you.
Best of luck. -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen -
The App Store says I have 3 apps that need to be updated but when I go to update no apps show up
The App Store says I have 3 apps that need to be updated but when I go to update no apps show up
I have a similar problem and have had this before.
I rang Apple the first time and they said because I had 2 Apple ID's this can happen so I cancelled one Apple ID (which is another problem and drama in itself) and that resolved the issue.
I now have the problem again with only one Apple ID so I've transferring purchases from my iPhone and iPad to iTunes. Then I synced again and hoped for the best. Unlucky! Didn't work. Time to call Apple support again... -
HT1338 App Store says I have six updates but when I click on update tab I get blank white screen
App Store says I have six updates but when I click on update tab I get blank white screen
That's strange....
Under Snow Leopard (which is the forum you posted in), updates are done through Software Update. Not the App Store. -
App store says I have two updates but noting displays
App store says I have two updates but noting displays? any one have any ideals, by the way this is happing on both of my ipad mini's.
Well, try this instead:
From Demo:
If you are getting the blank app update screen, many people are having this problem over the last couple of days.
According to Fly150 in another discussion, this will work.
If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
5. Select update on the Apps
This should update the Apps and get rid of the update count in App Store. Apple needs to fix this. It is a workaround only until then.
I'm sure things will get straightened out with Apple's servers. Just learn to be patient. -
I installed itunes on anew computer. The store says i have not made any purchases but I have.
I installed itunes on a new computer.
I registered my apple id
the app store says I have not made any purchases.
i have made many.
How do I update apps?You've checked the purchase history on your account e.g. you haven't made any in-app purchases and don't have any auto-renewing subscriptions ?
You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie
I just upgraded to Yosemite. Now when I try to open one particular document in Excel, I get a message that there's not enough memory. I can open other documents. The document I can't get to is the spreadsheet of my passwords. Go figure. When I check the storage under "about this Mac" it says I have 150 GB of 249 GB. I have a MacBook Air. Help please. Thanks, Connie
-
Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
ThanksPersonally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version. -
I just got a new imac, App store says I downloaded garageband update and it says it's installed. But there's nothing new to it. Is there something I'm suppose to do? I restarted the imac, no difference
Weird, that's not the one I was initially downloading but I think that is the one that installed, so I think that solves that. But now the problem is that the one I was updating is no longer being shown. It's over 1gb that had all the loops and instruments.
Now when I try to use say strings lunar strings. It tells me to download at app store. It doesn't show. I go back to garageband try again and says the instrument or loop is currently being installed. But it's not. -
Hi All! 1st time I have had this problem: Itunes store says I have never made purchases from this computer (I have, many times) and is asking security questions that I don't know the answers to. What next? If I keep missing the questions, it is threatening to lock me out of my account. I am sad.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(75608)
Maybe you are looking for
-
Hi All I am trying to collect RDA for Cash Management. I ran Oracle Diagnostic tool using SYSADMIN. selected Cash Management filled the form providing Responsibility ID, Application Shortname , apps username and password. After running the test the o
-
Hi, I have a hp laserjet pro M476nw and I choosed wrong language, when I started to install the printer, and of all languages it was chineese and thats not so easy to understand . Can somebody help me, please? Maybe someway to restart...
-
Stuck on a VPN problem - can anyone help
ISAKMP Header Initiator COOKIE: 0b e0 e3 08 39 eb 3d 89 Responder COOKIE: 00 00 00 00 00 00 00 00 Next Payload: Security Association Version: 1.0 Exchange Type: Identity Protection (Main Mode) Flags: (none) MessageID: 00000000 Length:
-
Seeing author in Classic Mail layout
When I select the Classic layout in Mail, the column for Author is not seen and under View Sorting the Author column is greyed out and not available. How do I reset this layout to a default mode so that Author is seen?
-
Flash lite connection to ms sql
how can i read xml data types stored in my ms sql database into my flash lite application?