.Mac Subscription, 2 Apple Accounts, 1 Big Mess
I moved to Mac Last February and I got the subscription to .Mac which assigned me a new apple account (@apple.com ).
All my purchases with my previous (@msn.com) account I was able to transfer from my IPhone to my new IMac but the problem is that when I try to create a ringtone from any of these purchased songs I will get an error message telling me that *" this song was purchase by a different account "*. When I log in with my previous account and I try to create the ringtone everything works fine until I click the "Buy" button. When I do it, nothing happen: no ringtone is purchased, no charge from Apple to my credit card and no error message.
I tried to get some help from Itunes store customer service but they told me that *" the easiest solution will be is for you to repurchase the song you want to create as ringtone".* They went ahead to offer me 4 songs credit ( I Have purchased well beyond this amount, even though not all my purchase songs are ringtone-ready songs.
They also deleted my @apple.com account so all my new purchases (not to many, only 7 songs) will also have the same problem when I try to create and buy ringtones.
Thank you for any help I can get about this issue.
Wow, no one answered your question. It seems to me that Apple has taken the tact of allowing only one user to use Back To My Mac on the Airport ExTreme.
I suggest the Pogoplug. It is not as optimal as BTMM, IMHO, but it does a very nice job for the cost. I have 1TB on mine, and have enjoyed the use. Even the iPhone app allows access to the files. You cannot get to your Airport disk easily with iPhone
Similar Messages
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they "bought" 4 applications from app store - 3 in chinese letters so i don't know what they are, and one called ICEE maker.... anyone heard of these? they took about $75 off my account...
Email here > Apple - Support - Mac App Store - Contact Support
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Apple Account has messed me up!
How do I empty my Trash? I copied & pasted "Backups.backupdb” from my “Time Machine” (2T HD) to my new 2T HD I have named “Barbara Book”. That appears to have been successful. I dragged to my Trash the first few unsuccessful attempts to copy that same file. Now when I attempt to empty the Trash I get the following message: The operation can’t be completed because an unexpected error occurred (error code -8003).
I have clicked on each item in the Trash, went to File à Get Info à unlocked the files/folders à made changes in Sharing & Permissions to let every Name have Read & Write Privileges. Still not able to empty Trash. I think it’s the "Backups.backupdb” that is causing the problem. How do I fix it? NOTE: The Trash basket is only full when “Barbara Book” is connected. When I disconnect that particular HD, the Trash is empty.Answered in your other thread: https://discussions.apple.com/message/19446016#19446016
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MY wife has an Iphone 4 and I have a 5. To date we have used one apple account to manage music purchases/library. I updated ny phone to the new OS version and all her texting is showing up on my phone. I understand if i create an apple account for her I will not see her texts. Recently we bought a Mac and created a new apple account for her. How do I synched her phone with new apple account and get access to the music library under my account on the new MAC laptop before I update her phone to the new OS?
Going forward if I purchase music under my apple id and want her to have it on her device, how can I acheive that?You can continue to share an Apple ID for purchases.
Sign her in to her new account here:
Settings > iCloud > Delete Account (Keep on Phone if you want to transfer contacts, calendars, etc...) then sign in with her new ID
Settings > Messages > Send & Receive > Apple ID > Sign out then in with new
Settings > FaceTime > Apple ID > Sign out then in with new
Use the same Apple ID here:
Settings > iTunes & App Stores > Apple ID -
When I purchased my Mac I bought it with Apps installed, when I go to update them, it says I need to update on a different Apple account. I have only ever had one Apple account, what can I do? The Apps are iPhoto, iMovie, Pages, and Keynote. Thanks for your help. Looking forward to suggestions.
Please take each of the following steps until the problem is resolved.
Step 1
Follow the directions in this support article.
Step 2
Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Contact Mac App Store Customer Service. -
ID de Apple
By mistake I have open an apple account to unknown email address with bank details, is that a big probl ...But I don't remember the password from that email address.i m unable to access that mail,I don't know somebody has had already starting download from that I'd,thanks for reply,anyway,
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We have several iphones, ipod touches, ipad and mac's if we all install icloud under the same apple account will they all sync together...we don't want that to happen!!
If any of you are like me, I had one single AppleID under MobileMe. Under my AppleID I had two additional Email addresses, one for my wife and one for her Mother. Each used their individual email accounts on their login on the home Mac and on their individual Iphones.
In order for them to not lose their email acounts when mobileMe goes away and/or you move your appleID acount from MobileMe to iCloud, you simply need to beaware of the folowing. Have each person with an email address under your AppleID MobileMe go to www.me.com; enter their email account and password in the corresponding fields. However, don't press the login button. Instead press the sentence under the login fields that says something to the effect of "do you want to move/migrate to iCloud. Follow the prompts from there.
In essence what Apple has done--albeit not communicated anywhere--is that they automatically created AppleIDs for each of those additonal email addresses you have/had under MobileMe. Therefore, use that email and password after moving from MobileMe to iCloud and your good to go. -
Can you use a Canadian apple account/billing address on the mac app store in the uk
What up
Just wondering, can you use a canadian apple account with a canadian visa and billing address to purchase apps from the mac app store in another country (England)
MerciHi..
The issue is that your credit or debit card credentials must be associated with the same country where you reside.
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
Billing policy is the same for both the iTunes and Mac App Stores. -
I currently have 14,181 contacts that are on my computer, which an apple tech was nice enough to show me how to transfer all my contacts from my mac 2 "iCloud " account all though when ever I log into my "iCloud" account from a different web browser it still only shows 13,032. Meanwhile on my mac book pro, the "icloud" contact is still spinning like its trying to update the rest of the missing contacts. I have let the computer run for 2 days straight and still no progress. Is there a limit to how many contacts I store on "iCloud" I have upgraded to the extra 25 gigs per year. If anyone has any advice I would greatly appreciate it, because its also slowing down my mac book pro significantly causing it hard to do any other task on my computer....Any advice or help would be again greatly appreciated.
On the surface, it doesn't sound like you're reaching a limit in the number of contacts you can have.
I would first create a contacts archive (file >> export) for a backup. Then, go to system preferences >> icloud and uncheck contacts. Reboot. Return to those preferences and recheck contacts.
Also, review http://support.apple.com/kb/HT4489 just in case you have some contact cards that are reaching a different limitation. -
I want to delete my Verizon email account but I don't want to lose all of the messages I saved over the years into various mailboxes that I created "On My Mac" in Apple Mail. Will they be erased / deleted when I delete the account?
Yes, it's a POP account. I kinda thought that the old messages would be safe in mailboxes "On My Mac," but since it's an irrevocable choice, I was reluctant to pull the trigger. However, the suggestion above from keg55 relieves my concerns on that score; I'll make a backup copy before I delete the account just to be on the safe side.
Thanks very much to both WZZZ and keg55, I really appreciate it! -
Mac App Store Won't Sign Me Into My Apple Account
Today, I was going to download and install an app from the Mac App Store. So, I opened the App Store, found the app, and clicked download and then install. Of course, it popped up the box to sign into my Apple account. I typed in my e-mail and password and click "sign in". It began its little turning-circle "loading" icon on the little box (not the beach ball). But nothing ever happened. After 15 minutes, I forced quit App Store and tried again. Again, same thing. I did this a total of three times. So, I decided not to touch it and just let it run its course. Well, it's been at least four hours now, and no change. Still "signing in", but nothing's happening. Has anyone else had this problem? Because I can't find anything anywhere about this on the discussions site. Help! Please!
Go to Settings > Store and sign-out. Sign-in again using your Apple ID. Of course this won't help if the apps were purchased using your friend's ID.
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How come every time I change my password for iCloud, iMessage, Apple, it either messes up on my Mac or iPhone.
I'm not sure what you mean by "messes up", but the most common reason to have trouble with one device after changing the password from another is that you have to actually go around to all of your devices and change the saved password for your Apple ID on each one if you change it on one of them, they don't update automatically. If you change the password and don't change it on your devices, then they don't know the password has changed until you try to use them.
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=I got a replacement iphone 4 and now it keeps asking me for my kids passwords for the apple id. How do I remove their accounts without messing up their passwords?
An iTunes account cannot be transferred to or created on an iOS device by itself.
Did you sync your iPhone with iTunes when iTunes was logged in with your kid's iTunes account - did you transfer any iTunes content to your iPhone including apps that were downloaded with your kid's iTunes account?
If so, this is why you are being prompted for the password for that iTunes account. -
I need to install to the other mac device
please help.If your friend has Mt Lion show up in his purchases area of the Mac App Store then at some point he bought Mt Lion.
You did not buy Mt Lion from the Mac App Store because it came with the system pre-installed. So it will not show in your purchases area.
No you do not have to buy it again if you want to reinstall it. You use the Recovery system to do that and it can be done over and over again at no charge to you.
You can use either the built in Recovery HD partition that is on the internal hard drive of your Mac or the Online Internet Recovery system that boots the computer from over the internet from the Apple servers.
M Wittawas wrote:
but my friend he just set Apple account on his mac and he get OSX Mountain Lion on his account
and can install other device also.
This mean when i want to download to install my mac pro again i must pay for new one ? -
I work for a medium sized compand 400+ people. We have a 3 person video crew. How does our company start an Apple account that will allow us to purchase three separate copies of Final Cut Pro X, but not allow us access Credit Card info, but still allows us to update purchased software? Surely Apple cators to small businesses needing multiple lisences. I appreciate any feedback, thanks!
I would assume that since your company has a video department, it probably also has an IT department. Have them set up the needed account(s) and download from the App Store for you.
You should also contact Apple about a mulit-seat licensing arrangement, but those usually involve 25 seats or more.
Apple doesn't really cater to small businesses ... or any business group in particular. They primarily cater to the consumer market.
-DH
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