Mac Time Machine - Can't Access Backup

Successfully connected Canvio Home and installed all software.  I have run several Time Machine Back-Ups.  When I look in Finder I see the Canvio, can navigate to other folders on the Canvio, can copy files to/from the Canvio from Finder, but cannot access or view the folder where the Time Machine backup should be (CLNAS-BACKUP, where CLNAS is what I renamed the Canvio to).
When I try to connect to CLNAS-BACKUP I get a "connection failed" message.  But when I try to click on the "Connect As" button to connect as a different user - the login dialog box does not display.  I am able to disconnect and reconnect to the public folders on the drive. and I've tried ejecting and reconnecting to the drive - no change.
Not sure if this is a Mavericks issue or a Toshiba issue.  Really hoping for the former, as I have tried three other network drives and none have successfully completed a back-up - Toshiba was the first.  But not much use if I can't access the backup
Set-up:
> Canvio Home 3TG
> iMac Intel Core i7 | 16GB RAM running OS X (10.9.4)

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the word "Starting" (without the quotes) in the String Matching text field. You should now see log messages with the words "Starting * backup," where * represents any of the words "automatic," "manual," or "standard." Note the timestamp of the last such message. Clear the text field and scroll back in the log to that time. Select the messages timestamped from then until the end of the backup, or the end of the log if that's not clear. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If all you see are messages that contain the word "Starting," you didn't clear the search box.
If there are runs of repeated messages, post only one example of each. Don't post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Some personal information, such as the names of your files, may be included — anonymize before posting.

Similar Messages

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    Mr. Zooot wrote:
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  • WD Smartware and time machine error -1 accessing backup disk

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  • Time machine can't access the backup disk ''time machine backup'' on WD My Cloud, Time machine can't access the backup disk ''time machine backup'' on WD My Cloud?

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  • Time Machine can't access to WD Mybook WE backup

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    I have a similar issue with the 1Tb Mybook World Edition that it decides to go offline for an unknown reason.
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  • Time Machine -- can't access parts of backups

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  • Time Machine: Can I access files from a PC that are on my external drive?

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  • Time Machine can't access local snapshots

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    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
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    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
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    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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    Step 2
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    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you boot, and again when you log in.
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    Boot into Recovery (command-R at startup) and select Restore From Time Machine Backup from the OS X Utilities screen. Select the snapshot you want to restore from. All data on the volume will be erased and replaced with data from the snapshot.

  • Time machine can't make backup on external disk

    I'm using an external disk to make my backup with time machine. Therefore I formatted the disk for Mac OS Extended initially and the first backups went fine.
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    eggann wrote:
    I'm using an external disk to make my backup with time machine. Therefore I formatted the disk for Mac OS Extended initially and the first backups went fine.
    Now backup never finishes successful.
    The external disk is connected via my airport extreme (wireless). I already did a disk repair but this didn't help either.
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    Start with the Time Machine - Troubleshooting *User Tip* at the top of this forum.
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  • Time Machine can't access sparsebundle Error 13 after Upgrade

    Hey Community!
    I just downloaded and upgraded to Mountain Lion - everything went well!
    But when I tried to to a Time Machine Backup it says - can't access sparsebundle, Error 13.
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    Best regards from Austria,
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    I was having the same problem with a WD My Book Live External hard drive. I google searched it for a few hours and finally found someone who had the answer posted. I laughed at how simple it was! That time my problem was a error-1 I guess. However I ended up doing a factory restore of the external hard drive for specific reason other than that. That was a few days ago and I had forgotten about that error message and how I fixed it, so now I've been google searching again for days trying to find that post. I tried what someone one else posted about creating new disk image but that only gave me error-13, the same as you have. So! more hours of google searching trying to find the post again. However! I fixed it by accident and now the drive is backing up. Then I remembered that's exactly what that post told someone else to do. This is what worked for me and that other person on that post that I read a few weeks back. Whe you select your External drive in time machine, don't sign in as a registered user, sign in as a guest! That's all I did and no more error-1 or error-13. The drive just strated backing up right after that! Before it took awhile searching for the back up drive before it gave me those error messages and now it's backing just fine again,lol. I read pelople giving some long complex (though step by step) solutions, but for a non techie like myself, just reading them gave me a headache,lol. I figured I should should at least try and see if that helps someone else becasue it was real frustrating and I'm guessing anyone would feel the same when trying to fix this thing. Anyways! try that and I hope it helps. Good Luck!

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    Partition Map Scheme : GUID Partition Table
    Disk Identifier : disk2
    Media Name : Hitachi HDS721010KLA330 Media
    Media Type : Generic
    Connection Bus : USB
    USB Serial Number : 200904130782
    Device Tree : /PCI0@0/USB7@1D,7/@2:0
    Writable : Yes
    Ejectable : Yes
    Mac OS 9 Drivers Installed : No
    Location : External
    Total Capacity : 931.5 GB (1,000,204,886,016 Bytes)
    S.M.A.R.T. Status : Not Supported
    Disk Number : 2
    Partition Number : 0
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    Name : APconfig
    Type : Volume
    Disk Identifier : disk2s1
    Mount Point : /Volumes/APconfig
    File System : Mac OS Extended (Journaled)
    Connection Bus : USB
    Device Tree : /PCI0@0/USB7@1D,7/@2:1
    Writable : Yes
    Universal Unique Identifier : BD51DD81-2084-392A-8D03-BEA700498F7B
    Capacity : 1 GB (1,073,741,824 Bytes)
    Free Space : 1,003.5 MB (1,052,262,400 Bytes)
    Used : 20.5 MB (21,479,424 Bytes)
    Number of Files : 43
    Number of Folders : 9
    Owners Enabled : No
    Can Turn Owners Off : Yes
    Can Be Formatted : Yes
    Bootable : Yes
    Supports Journaling : Yes
    Journaled : Yes
    Disk Number : 2
    Partition Number : 1
    #2
    Name : APswap
    Type : Volume
    Disk Identifier : disk2s2
    Mount Point : /Volumes/APswap
    File System : Mac OS Extended (Journaled)
    Connection Bus : USB
    Device Tree : /PCI0@0/USB7@1D,7/@2:2
    Writable : Yes
    Universal Unique Identifier : B6B860F2-09EB-3678-AEE5-3C38BE6755C1
    Capacity : 1 GB (1,073,741,824 Bytes)
    Free Space : 1,003.5 MB (1,052,266,496 Bytes)
    Used : 20.5 MB (21,475,328 Bytes)
    Number of Files : 42
    Number of Folders : 9
    Owners Enabled : No
    Can Turn Owners Off : Yes
    Can Be Formatted : Yes
    Bootable : Yes
    Supports Journaling : Yes
    Journaled : Yes
    Disk Number : 2
    Partition Number : 2
    #3
    Name : Time Capsule Disk
    Type : Volume
    Disk Identifier : disk2s3
    Mount Point : /Volumes/Time Capsule Disk
    File System : Mac OS Extended (Journaled)
    Connection Bus : USB
    Device Tree : /PCI0@0/USB7@1D,7/@2:3
    Writable : Yes
    Universal Unique Identifier : 680A57E2-84F9-3176-8D2A-ECC1D034725F
    Capacity : 929.5 GB (998,057,361,408 Bytes)
    Free Space : 824.4 GB (885,197,500,416 Bytes)
    Used : 105.1 GB (112,859,860,992 Bytes)
    Number of Files : 13,483
    Number of Folders : 17
    Owners Enabled : No
    Can Turn Owners Off : Yes
    Can Be Formatted : Yes
    Bootable : Yes
    Supports Journaling : Yes
    Journaled : Yes
    Disk Number : 2
    Partition Number : 3
    #1 & 2 have orange USB drive icons; #3 is a green Time Machine drive icon
    Further down the Disk Utility frame I have the disk image:
    Name : Mjmckay's Mac Mini_0016cba344dd.sparsebundle
    Type : Disk Image
    Disk Identifier : disk3
    Media Name : Apple sparse bundle disk image Media
    Connection Bus : Disk Image
    Disk Image Path : /Time Capsule Disk/Mjmckay's Mac Mini_0016cba344dd.sparsebundle
    Full Path : /Volumes/Time Capsule Disk/Mjmckay's Mac Mini_0016cba344dd.sparsebundle
    Partition Map Scheme : Apple Partition Map
    Writable : Yes
    Ejectable : Yes
    Mac OS 9 Drivers Installed : No
    Total Capacity : 929.5 GB (998,057,361,408 Bytes)
    Disk Number : 3
    Partition Number : 0
    and subsidiary to that disk image is:
    Name : Backup of Mjmckay's Mac Mini
    Type : Volume
    Disk Identifier : disk3s2
    Mount Point : /Volumes/Backup of Mjmckay's Mac Mini
    File System : Mac OS Extended (Case-sensitive, Journaled)
    Connection Bus : Disk Image
    Writable : Yes
    Universal Unique Identifier : 6C96AD5C-772F-3710-98E3-9E233560AC0C
    Capacity : 929.5 GB (998,057,328,640 Bytes)
    Free Space : 825.5 GB (886,406,656,000 Bytes)
    Used : 104.0 GB (111,650,672,640 Bytes)
    Number of Files : 1,370,273
    Number of Folders : 209,366
    Owners Enabled : Yes
    Can Turn Owners Off : Yes
    Can Repair Permissions : No
    Can Be Verified : Yes
    Can Be Repaired : Yes
    Can Be Formatted : Yes
    Bootable : Yes
    Supports Journaling : Yes
    Journaled : Yes
    Disk Number : 3
    Partition Number : 2
    I'm sure there's information here which no one needs to answer my question, and other info I haven't provided.
    Right now, TM doesn't see any oldest or latest backups
    Are there settings I can change to get it to seamlessly pick up? I think I have seen some references in the user forums to a distinction made by Time Machine between backing up to a Time Capsule (wherein maybe TC is the only "easy" Network Attached Storage destination) with "sparsebundle" files and the way Time Machine backs up to direct, USB 2.0, direct-attached external hard drives (which is what my Time Capsule HD has now become). Or is that the problem at all?
    Any one have suggestions?

  • Time Machine can't create backup on Synology NAS DiskStation (Error 17)

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