(MAC) Trouble going from expired cloud trial after effects to subscription

I bought the student subscription to creative cloud last night after my demo had expired. I run the after effects program and the "your trial has expired" window pops up. I click next, on the bottom left and it prompts me for my email. I put in the email and hit next but it takes me to a window which prompts me for my serial number which I don't have since I'm using cloud.
It may have something to do with the fact that I think I may have used a different email for my trial, and a seperate one to buy the subscription. I'm guessing that there is a problem distinguishing the accounts maybe on my computer or somewhere in the program itself. I have tried uninstalling many times, restarted my computer mulitple times and have tinkered with the locations and preferences and everything. But can't seem to find a solution!
Sorry for the long post, help would be GREATLY appreciated!!!

Hi John,
First of all please make sure to click on "Lisence this software" when you have prompt for the same. then provide the email address on which you have purchased the subscription.if you have it already captured to the trial one you can click on "Not my Adobe ID" and change it.
Also check http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html for any network issues if you are using right Adobe ID.
Thanks
Kapil Malik

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(MAC) Trouble going from expired cloud trial after effects to subscription

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