Mac will not update latest update from App Store
I have repeatedly tried to update from 10.10.2 to 10.10.3 because it is recommended through the App Store, yet every time I click update it starts to download and then just quits. I have a MacBook Pro 2012 running 10.10.2. Any advice wold be greatly appreciated.
Thank you for providing advice however, I downloaded the Combo update and ran the install package. My computer then immediately restarts and when I check to see if the install updated the to 10.10.3 it did not. I ran this same update on my imac and got a long install screen which is not happening on my Mac pro so I know its not updating. Any other advice?
Similar Messages
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I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem
All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?
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please fix my apple account. I cant update and download from app store. I wrote you before but there is no answer.
For example one message box i got says: Your Apple ID has been disabled.
But the itunes guy says, he cant help me. Who can? I can use my apple acounts, why?Try here first > Apple ID: "This Apple ID has been disabled for security reasons" alert appears
If you can't resolve the issue on your own, call Apple or schedule a call > Apple - Support - Solutions
Keep in mind, this is a user to user forum. You are not communicating directly with Apple here. No one here can fix your Apple iD. -
I have problem with account that i can't make update or buy from app store
There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
Please help me to fixe this problem as soon possible
Hany hassan
0096597617317
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Thank youYou need to Contact iTunes Support...
Apple Support iTunes Store Contact Us -
I cant update my iPhoto from app store is aking me to sign in to a acount that I recently change the password and I dont use it a lot. what can I do?
Find the password or reset it using the lost password link
LN -
FaceTime can’t be installed on “Macintosh HD” because the version of Mac OS X is too new. I removed all traces of FaceTime and still not able to install from App store. New to macbook pro with Lion.any help with this would be greaty appreciated.
FaceTime is included in Lion. The App Store version is for 10.6. If you deleted it, restore it from a backup, or reinstall the Mac OS.
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FCPX crashed and I reported it here. Tom Wolsky suggested I trash prefs, perform an fsck, reboot and redownload FCPX from the App store. The reboot was okay but Safari will not let me access the App Store to redownload FCP. I'm running 10.6.8 but the App Store icon is grayed out. I get a "Safari doesn't recognize addresses starting with macappstore."
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http://www.apple.com/finalcutpro/trial/ -
You are not authorised to purchase from app store
I downloaded a free app. Then I wanted to buy the full version and it keeps giving me this "you are not authorised to purchase from app store". I'm entering the pass correctly..
I recently renewed my credit card recently, and I updated my payment info in app store.
I tried to sign out from the acc. And sign in again . I did not work.Are you sure you didn't change the store location by accident or maybe enter your new card number or security code incorrectly by mistake?
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You are not authorized to purchase from app store
I downloaded Virtual City Playground from Mac app store. During playing this game, I want to buy Invest Points，but there always appears "you are not authorized to purchase from app store"
Does someone can help me?Hi..
According to the support page for that app...
I am playing Virtual City Playground on my Mac and I want to buy invest points. When I try to make an in-app purchase, I get a message saying “You are not authorized to purchase from the App Store”. I have checked my App Store account and it works properly. My internet connection is stable. Why I can’t make this purchase?
Please be informed that in-app purchases for Mac are available only starting from 10.7.0 (OS X Lion).
According to your profile, you are running v10.6.8 Snow Leopard.
http://www.g5e.com/support_mac#VCP
Always a good idea to check out all the support information on the app developer's website before downloading. -
My mac will not download security update u.6.0.2 from the server
have tried several times to download-
appears to connect to server-
activity bar indicates full activity-
nothing happens, just keeps running-
osx is snow leapard-
maybe the basic security system 6. needs to be loaded 1st?-
is this something I do not need?Install the Mac OS X 10.6.8 Update Combo
That will re download and install the App Store for you which may help.
It's ok to install the combo even though you are already running v10.6.8
Restart your Mac after combo is installed, try downloading apps.
Note... if you have Little Snitch installed that will prevent downloads. If you have anti virus software installed, disable that and turn off the Firewall in System Prefereces > Security. -
Hi, I have a MacBook Pro 13" laptop with Mac OSX Version 10.6.8 Processor 2.26GHz Intel Core 2 Duo. Memory 2GB 1067 MHz DDR3. After looking at the recomended steps to take prior to downloading Lion I now discovered the App Store.app application will not open. All i continue to get is "App Store.app quit unexpectedly. Click Report to open the application again". It contains a very long list of wording I am not familar with in the Problem details and system configuration. See below. I do hope in doing this I have not broken any rules with regards to the amount of wording we are permitted to use. Thank you in advance. Regards Don.
Process: App Store [968]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [100]
Date/Time: 2011-07-21 16:09:55.103 +1000
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 117649 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 103 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: A277F52C-F074-4661-9270-19F7F36E205B
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003aa870 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff853ef7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8456ef03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff853ef5d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff853ef564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff807c39cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff807c3883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff80757c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff807c3809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff807c36d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff8074c444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff80744cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff80743938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff80768c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff8074200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff80741b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8073e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff806b7c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff80669922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff80649a91 loadNib + 226
28 AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff8064635b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff82e360b6 __kill + 10
1 libSystem.B.dylib 0x00007fff82ed69f6 abort + 83
2 libstdc++.6.dylib 0x00007fff823a85d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff84572b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff823a6ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff823a6b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff823a6bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8456efa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff85447969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff80669be4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff80649a91 loadNib + 226
14 com.apple.AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff8064635b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff82e00c0a kevent + 10
1 libSystem.B.dylib 0x00007fff82e02add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff82e027b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff82e022de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82e01c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff82e22a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e26881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff82b9c690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff87f874c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff82e20fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e20e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff707472f8 rcx: 0x00007fff5fbff358 rdx: 0x0000000000000000
rdi: 0x00000000000003c8 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff370 rsp: 0x00007fff5fbff358
r8: 0x00007fff7074aa60 r9: 0x0000000000000063 r10: 0x00007fff82e320fa r11: 0x0000000000000206
r12: 0x00007fff85474b09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff82e360b6 rfl: 0x0000000000000206 cr2: 0x00007fff705bdfd0
Binary Images:
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0x100065000 - 0x10018eff7 com.apple.CommerceKit 1.0 (60.8) <F3B830C2-00E3-FE72-2D65-FDC943EC65EF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <B536F2F1-9DF1-3B6C-1C2C-9075EA219A06> /usr/lib/dyld
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Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: ZTEUSBDIAGPort, PPP (PPPSerial), ppp0
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: ZTE CDMA Technologies MSM, 0x19d2, 0x0031, 0x24100000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Hi danadixon77, thank you for your reply. I followed your instructions and put that file in the trash basket, Restarted "Is thaat the same as Reboot" the computer and am still getting the same appstore quit etc as before. Should I empty the trash basket or put back that file?
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Iphone 4s will not switch on after an app store update?
after a 'regular' app store update, - the facebook app to be precise, the update completed, the circle showiung update progress turned to 'open', then phone screen went blank, then apple logo appeared, and then went blank, then apple logo appeared, then went blank etc etc etc.
tried the soft reboot, by holding down power on button & home button at the same time, but this then told me to plug into i-tunes.
did this, and it stated iphone is in 'recovery mode' it will need to be restored.
tried but this failed (Error 9).
H E L P - please
thanksHi davmort,
Welcome to the Support Communities!
The article below will provide troubleshooting steps if you are unable to restore your iPhone:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
I hope this information helps ....
- Judy -
Incomplete installation of lightroom on a mac, will not let me empty from trash?
Hi, thanks for your help I have downloaded Lightroom and tried to install it on my mac but a message came up saying error a problem with installation. This application is not fully installed
and I don't know how to uninstall it, I have tried to put it in the trash but will not empty. Also I have tried through Finder- Utilities- Adobe- but it does not show up as it is not fully installed,
has anyone got any ideas?. Thank you very much.I had the same problem, but with Firefox 4.0. My first thought was to update Firefox (after of course restarting FF), but that didn't help it and I had the same problem.
Among others, I had an extension installed and enabled called Tile Tabs 4.10 that I thought could feasibly creating this problem. So I went into my add-ons manager and disabled it, restarted Firefox and the tabs worked properly again. Unfortunately, the Tile Tabs extension is my favorite Firefox add-on and I use it almost every day for managing my web work tasks. I went to the add-on page for Tile Tabs and saw that there was a notice that version 4.10 didn't work properly on Mac OS, and to install version 4.9 of the extension. I saw they had a new, not-yet-reviewed version 4.11 that addressed the Mac OS problem, installed it, and everything seems to be working properly.
I have no idea why all of a sudden I had this problem, as I hadn't updated Firefox or the Tile Tabs extension recently. Also, obviously this might not address your problem, especially if you don't have that add-on installed and enabled. But our problem started at the same time for both of us it appears based on your post time, so its probably not coincidence.
But its worth a look, and you might want to check out other extensions if you don't have Tile Tabs that could be causing the problem. -
Can't update or install from App Store although I can purchase apps
I can purchase apps in App Store but I can't update them or actually install them through the store, I just get a little spinning whirylgig next to the go back or forward page icons.
I have run disk utility and I restarted.
I am on OS X 10.7.5
Any suggestions??Make sure when you update apps you are signed in using the same Apple ID used for the original downloads.
Beyond that ...
Disable anti virus softwrare if installed
Check your firewall settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
I have an old mac and wish to install an iphoto program. The app store only offers me the latest version of iphoto, but I think the mac can only support iphoto 5. Any suggestions on where I can get iphoto 5?
Do you have the disks that came with the old Mac? If you do you can install the iApps from one of those disks.
Otherwise, what Mac model do you have? Go the the ➙ About This Mac menu and then click on More Information. In the System Information under Hardware you'll find Model Name. What is the model? I'tll be something like Macbook 5,2.
OT -
Trouble updating xtreme mapping from app store
I have an update for xtreme mapping in the app store but It refuses to let me download
- it starts then says error then gives me a box saying THIS APPLICATION CANNOT BE DOWNLOADED and underneath NS INTERNAL INCONSISTENCY EXCEPTION.
I am using the same laptop i purchased the initial software so what's the problem!!!Report the update issue to the Xtreme Mapping app developer here > http://www.xtrememapping.com/App/ContactUs
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