Mac/windows not recognising my iPod?

my sister has just got the new ipod touch 5th generation, when i connect it to mine and her laptop it does not show up on either and does not charge. But when it is connected to the plug it charges fine. what do i do to find it on my laptop???

See:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
The computer needs to have iTunes version 10.7 or later.

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TS1369 I have windows 8 and itunes is not recognising my ipod can anyone assist?

I have windows 8 and itunes is not recognising my ipod - anyone assist?

Hi Moclam12,
Thanks for visiting Apple Support Communities.
If your iPod classic is formatted for Windows, and you want to sync it with your Mac, try to force the iPod into Disk Mode and then restore it using your Mac.
Putting iPod into Disk Mode
http://support.apple.com/kb/HT1363
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
If the iPod is not recognized by your Mac when it is in disk mode, the troubleshooting advice in this article may help:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
Best Regards,
Jeremy

I have recently got a new windows lap top and transfered by itunes library to it successfully. i cannot however sync downloads to my ipod classic and my lap top is not recognising the ipod at all. Please help ! Thank you.

I have recently changed lap tops and moved my itunes library successfully.
However I cannot now synce my ipod classic with the new windows pc.
The lap top is not recognising the ipod.
I have spoken to apple and they think its a settings issue on my pc ? I have fully deleted and then reinstalled itunes .
can any one help ? This should be easy to resolve but appears to be a common issue when looking on the web.
Thank you

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

Help- windows not recognising Ipod shuffle first installation

What do I do?
I tried following the steps but it failed in the formatting. Now windows is not recognising it so I can restore it to factory settings.
Can someone give me a step by step guide what to do. The help section is awful confusing and the chatt section is saying I bought by suffle in jan not yesterday.
Currently i have it plug in with me in the net cafe and the light is green.

Windows will not recognise my ipod shuffle, I have
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just clicks.
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update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
up says windows does not recognise the USB device,
try reconnecting it, or replace device ! Help would
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Windows 7 does not detect my new iPod. How can I fix this?

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
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update. I have had it for four months, I am afraid
it may be a fault with the ipod, any ideas? The pop
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Did you ever get an answer? My shuffle is not being recognized by windows either.

Windows not recognising Ipod Shuffle

Windows will not recognise my ipod shuffle, I have tried reinstalling it, when I try playing music it just clicks.
I still have I Tunes, just cannot connect the Ipod to update. I have had it for four months, I am afraid it may be a fault with the ipod, any ideas? The pop up says windows does not recognise the USB device, try reconnecting it, or replace device ! Help would be appreciated please.

Windows will not recognise my ipod shuffle, I have
tried reinstalling it, when I try playing music it
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Did you ever get an answer? My shuffle is not being recognized by windows either.

Itunes not recognising my ipod and windows asks me to format

Itunes is not recognising my Ipod when I connect to my PC. I've been using it for 8 years so this is out of the blue. I get this flashing up:
"Microsoft Windows
You need to format the disc in Drive N before you can use it. Do you want to format it?"
Bottom right of my screen
Safely remove hardware and eject media gives me the option to "Eject Apple iPod USB device"
I did that and now find my iPod has wiped all my stored items and I've had to reset date etc. Is this a Windows or an Apple problem?

Retracts 28
Reallocations 0
Pending 2
Power on 754
Start/stop 273
Temp 25c
Min 4c
Max45c
I'm afraid I got so frustrated with the PC crashing that I threw in the towel and ordered an iPod touch this morning after tentatively syncing my mini iPad this first, with no problems, just in case it was the PC. Iv'e changed it to wifi syncing now as a further precaution.
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HT1386 windows media player does not recognise my ipod nano

windows media player does not recognise my ipod nano

irishjohn1 wrote:
windows media player does not recognise my ipod nano
Use iTunes. It is designed to sync a Nano and other Apple devices.

My Windows 8 PC does not recognise my Ipod Shuffle 3rd Generation - help please?

My Windows 8 PC does not recognise my Ipod Shuffle 3rd Generation - help please?

Hi Susan,
Welcome to Apple Support Communities!
Take a look at the article below, it has a lot of great tips that should be able to help you get that iPod rezignized by iTunes.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Jason

I synced by ipod touch with itunes and it wiped all my music. Now itunes does not recognise my ipod. How can i fix this?

I synced by ipod touch with itunes and it wiped all my music. Now itunes does not recognise my ipod. How can i fix this?

Here
iOS: Device not recognized in iTunes for Windows
or
iOS: Device not recognized in iTunes for Mac OS X
Does the iP{od work OK
Does it charge when connected?

HT1430 i have a red X in a circle which sometimes changes to the apple logo but no matter what instructions i try nothing else happens. My computer nor i tunes does not recognise the ipod.

I have a red X in a circle which sometimes changes to the apple logo but nothing else happens after i try every suggestion; Windows nor itunes does not recognise the ipod; what do you suggest?

You could possibly try a restore from itunes or from the ipod itself, otherwise go get it looked at/replaced, that sounds like a software issue.

Since installing XP Service Pack 3, iTunes dose not recognise my iPod

Since installing XP Service Pack 3, iTunes dose not recognise my iPod.
Windows does but Itunes doesn't.
The Windows dialogue box syas "iPodService Module has encountered a problem and needs to close"
I have gone through the 5 Rs and the troubleshooters and the problem persists.
Any ideas?

Since installing XP Service Pack 3, iTunes dose not recognise my iPod. Windows does but Itunes doesn't. The Windows dialogue box syas "iPodService Module has encountered a problem and needs to close"
Have a look in your Device manager. (Right-click "My Computer", select "Manage" and click "Device Manager".)
Is Device Manager (in the right hand pane of the Window) completely blank?
If so, see the following Microsoft document for troubleshooting advice:
Device Manager and Network Connections may be blank after you install Windows XP Service Pack 3
(When you get your Device Manager displaying correctly again, iTunes should stop giving you the "iPod Service Module" crash.)

Downloaded update on ipod on wifi 0.6 could not sync with computer as it did not recognise my ipod on itunes but could not download 0.6 off itunes it doesnt seem to be on itunes suggested web page, please help

downloaded itunes 0.6 on my ipod over wifi, however when connected to my computer it would not recognise my ipod and suggested i went to www.itunes .com/uk but could not find or download 6, so now cannot sync my ipod with itunes on my computer, please help cheers.

By wiping both iPhone and iPod and trying syncing with another computer I've come to the conclusion that something with MobileMe sync is the problem.
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MobileMe seems to work fine computer to computer, until the iPhone/iPod get involved, then the MobileMe copy gets messed up. Version on computer seems to stay ok.
Not sure where to go from here... other than call Apple or go to the Apple Store.

My mac won't recognise my iPod classic-any ideas why or how I can fix it?

My ipod classic is quite old but still functioning properly as far as battery life etc is concerned. However I recently bought a Mac Pro and it will not recognise my ipod. Occasionally it will 'find' it but I cannot access it through itunes to edit my library. PLEASE HELP! Thanks, Courts

Quit iTunes.
Use Disk Utility and select the drive if you can, then select Erase and the middle or security option zero all data option (will delete all data of course).
When that's finished, use iTunes to restore it.
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I recently connected my new ipad to my itunes, but now itunes will not recognise my ipod classic, and 50gig of music has gone. ipad connects ok but no longer ipod which has been there for two years! help!!!

What happens when the iPod is plugged in? anything? any errors?
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Mac/windows not recognising my iPod?

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