Mac with a white line on the screen and will not start
my computer is a macbook has a white line on the right side of the screen and does not boot me know it can be. gracais many whom I can collaborate
All they were asking is if someone could tell them what was wrong with it.......It sounds like your inner LCD screen cracked. I had the same problem. Mine was out of warrenty though so I actually bought the part off of Ebay and replaced it myself. The front screen and inner LCD are connected so you have to buy them the same way to fix it. It was like $28 and came with the tools. Just FYI. Obviously if you are in warrenty....have apple fix it.
Similar Messages
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my iphone 4 has been acting up for 2 wks now every other day it keeps freezing sometimes i can wake it by pressing the 2 buttons tog ive restored it restarted it had it in a shop were they got it back on, saying it was the soft ware, but the same day i got it back it froze again, now the screen is blue once again and it wont let me switch it off n sort it with pressing both buttons and the computer isnt finding it, im fed up i will never have another iphone any ideas anyone please
Hi @imobl,
You sound like an Apple support guy who hasn't been able to answer my questions.
To respond to some of the points you made,
- I did not ignore Ocean20's suggestion. If you has read my post, you would have known that I took my phone to the apple service centre where they tried this restore on THEIR machines. I am assuming that Apple guys know how not to block iTunes. So I actually do not understand your point about me trying the hosts file changes on my machine. Do you not believe that apple tested this issue with the correct settings?
- you also give a flawed logic of why the issue is a hardware issue. You mentioned that If I thought that the issue was with the software, i should try a restore and getting it to work. The problem is that my error (23), and many others comes up when the restore fails. And you would be astonished to know that not all errors are hardware errors. Sometimes even software errors prevent restores. Funnily enough Apple itself mention that 'in rare cases, error 23 could be hardware related'.
- all Apple has done so far is replicate the issue. I don not know how anyone can conclude that the issue is a hardware issue.
And by the way, I am not certain that this is a software bug. Again if you read my Posts, you will notice I only want a confirmation,/proof that the issue is hardware related as they mention..
Please refrain do. Responding if there is nothing to add. -
I tried to update my phone. The update didnt go all the way through, and ended up freezing the screen on my iphone with an itunes icon on it. I tried to reboot phone with no success...the icon stays on there with no other function of the phone available. Anybody know of a fix?
Put your iphone in dfu mode by doing this. Turn your iphone off. When its off, hold home and power button together for exactly 10 seconds, then release the power button and keep holding home button for another 10 seconds. Then open up itunes on your pc and plug your iphone to your pc. Itunes should recognize your iphone in recovery mode and it will tell you to restore it. Click restore, and your iphone will restore. Remember that, if you do this you will lose everything that was on your iphone. You can restore from backup later on. Hope I helped. If you have any questions or problems with this tutarial, you can contact me personaly on my email [email protected] . Hope I helped. Cheers
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The message "iPad Not Backed Up" appears on the screen and will not go away, even after I push the "OK" button. What can I do?
rodrocket wrote:
... What can I do?
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
My ipad mini will not power off, nor will it respond to any commands. The ICloud Backup reminder (which I do not use and have not activated)is stuck on the screen and will not clear.
Hold down the sleep and home keys for about 20 seconds and see if you can get it to reboot.
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My iPod 5th generation has white lines across the screen and i cannot unlock it
My iPod has white lines across the screen. I cannot do anything! Somebody please help! P.S. I dropped it and it did this.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. I suspect that the drop damaged the iPod
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price -
HT1414 my ipod has a solid color on the screen and will not respond at all what do I do?
I was playing a game and the it just went to this screen that is kinda red and will not respond at all. I have tried to connect it to itunes to restore it but it never shows up. Is there another way to reset it? Right now I am just waiting for the battery to die.
Try here:
iOS: Not responding or does not turn on
If not successful then do as you are doing, let the battery fully drain. After charging for at least an hour try again. -
I did the iso 6 upgrade and now my ipod shows the itunes symbol and will not do anything else, any one having that problem or know what i can do/
For that you will need to follow this.
Passcode Locked or Disabled
If your device is locked with a passcode or disabled you will have to restore the device within iTunes. You want to use the same computer that you always sync with. This is so that you can restore your apps, data and settings. You can restore it with any other computer, but you will lose all of your info from on the Device.
Instructions can be found here.
http://support.apple.com/kb/ht1808 -
Chunky bit map pattern on screen and will not start up
Please help! My MacBook Pro started doing this thing about a week ago where a chunky bitmap pattern would appear on the screen and the computer would freeze, but you could still see the screen behind the pattern. Somtimes this happens after running awhile. Sometimes it happens right on start up. Sometimes it works fine for a day or two. Now I cannot even get my Mac to start up!! You see blips and lines on the screen the second it lights up. The apple logo appears and you see the spinning wheel, then the screen turns blue and is still full of squares, lines, etc. usually in a diagonal pattern. Something is VERY wrong, but I dont' know what. Since I live in Jamaica, shipping is very expensive and there is no Apple store to bring it to. If the machine is fried and needs repair, how can
Hello!
This would be easier to diagnose if we had more info about your MBP model. There are a number of variants and each may have its own issues.
Do "About this Mac..." from the Apple Menu and then click "More info..." in the resulting window. That launches System Profiler and the first page will identify your specific model. For example; mine looks like this:
Model Name: MacBook Pro
Model Identifier: MacBookPro3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: MBP31.0070.B05
SMC Version: 1.16f10
Serial Number: xxxxxxxxx
Post that info, being sure to delete the serial number like I did. That info will precisely identify which MBP you have and, hopefully lead to assistance. -
So yeah!! Any one can tell what should I do now? Should i open the case of the iphone and tweek the lcd cables back in place?
All they were asking is if someone could tell them what was wrong with it.......It sounds like your inner LCD screen cracked. I had the same problem. Mine was out of warrenty though so I actually bought the part off of Ebay and replaced it myself. The front screen and inner LCD are connected so you have to buy them the same way to fix it. It was like $28 and came with the tools. Just FYI. Obviously if you are in warrenty....have apple fix it.
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my mac will not open iphoto with my photos. the app opens and the circle just keeps spinning. I have tried reinstalling the ilife , i have tried holding the command and option keys and fixing it that way , nothing works.
Have you downloaded iPhoto 11.0.1? You migh also get more info posting this on the iPhoto forum. Best of luck.
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My iphone 4s recently stopped turning on. I left it alone on the charger for a few days and now will power on just fine. However I have vertical lines going across the entire screen. I also noticed that it will not power down and stay off unless it is connected to the charger. Is this a hardware problem?
Try to Reset your device.
Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first). -
I started the reset to factory setting on my Ipad. It has been 4 hours and all it does is spin in the center of the screen. I cannot shut it down or anything. Help!!!
You will probably need to restore using Recovery Mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow this.
Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad -
HT4061 Iplugged in, and later a blank screen--and will not start.
I tried to charge IPAD, later only a blank screen.
Are you using the wall charger? If totally discharged, it won't give an indication of charging for about 20-30 minutes.
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
The quickest way (and really the only way) to charge your iPad is with the included 10W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
My iphone 5 stopped working. I only see a thin white line on the screen
My iphone stopped working. I can only see a thing white line on the screen and the screen does not respond at all although turning the phone on vibrate makes it vibrate. The screen has been cracked for some time but has worked fine until today.
Thanks for any help.Hi susiesunshine,
Welcome to Apple Support Communities.
It sounds like the screen on your iPhone is cracked and it's only displaying a white line. This generally means that the iPhone needs to be sent in for service, see the articles below for more information about the service suggestion and repair pricing.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone Screen Damage Repair - Apple Support
http://www.apple.com/support/iphone/repair/screen-damage/
I hope this helps.
-Jason
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