Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.
Mac won't boot, starts with white apple screen and spinning wheel. Also has grey loading bar which disappears after loaded then stays at white apple screen.
Hi cybertoof,
Welcome to Apple Support Communities.
It sounds like you're seeing a startup issue with your Mac, it's booting to a gray screen with an Apple logo. Try the suggestions in the article linked below, they will resolve most issues related to starting up your Mac.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/TS2570
I hope this helps.
-Jason
Similar Messages
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My macbook wont reboot apple logo and spinning wheel thats it.
I watched youtube videos and tried command r and now it keeps popping up you need to restart your computer. Everytime I restart it, it pops back up! HELP!!
Apple logo and spinning wheel is different than the need to restart your computer message.
See this Apple note on the spinning wheel at boot. If you are running OS X 10.7 or later, then rebooting with the command and r keys will get you into recovery mode, where you can use Disk Utility to repair the hard drive.
FYI, the need to restart your computer message in multiple languages is called a kernel panic, which is usually, but not always, caused by a hardware issue. If you have OS X 10.7 or later, you should be able to run the Apple hardware test. Prior to that, you need the disks that came with the system to run it. If you can run it, run the extended test when prompted, which can take over an hour to run. -
Mac pro running OS 10.5.8 won't boot. Apple logo and spinning wheel shows then Apple logo turns into Forbidden signage while spinning wheel continue. It happenened right after I installed a firmware. Had to restart.Please help. What can I do?
Work through the suggestions in this article:
Mac OS X: Gray screen appears during startup -
Hi my serial number on bottom of my mac is W8******66E when l try to turn the computer on it is just going to grey screen with apple logo and spinning wheel i have tried starting in safe mode and a few other suggested solutions and they have not worked?
<Edited by Host>What other solutions have you tried?
This may help you:
https://discussions.apple.com/docs/DOC-3353
Ciao. -
Macbook pro will not boot. I get the gray screen, an apple icon and spinning wheel. I tried to start in safe mode, but get this same screen. The only thing different is that I added the zedge update app to do a sync for adding ringtones to my apple cell phone. How can I get a good boot. I am fairly new to apple computer.
Reset PRAM: http://support.apple.com/kb/PH4405 and then try a normal boot.
Run the Startup Manager to select Startup disk: http://support.apple.com/kb/HT1310
If those did not work your disk may be sick or dying. The top priority at this point is to make a backup copy of your data.
Check the health of the disk. Boot in Recovery Mode (Boot, Command-R). Run Disk Utility. Click on the upper left disk icon. Does the S.M.A.R.T. status say “Verified”? If not the disk/SSD is unhealthy and needs to be replaced. Even if it does not show “Verified” you can still attempt a backup.
Click on the icon indented below, usually called “Macintosh HD” and Verify Disk. If it finishes with a green “OK” message then all is well with the disk. If it shows errors in red then you have found a problem to address once the system is backed up. Do not attempt software repairs until you have secured the data.
If the disk will not show up at all in Disk Utility as your ran the tests above then it may be dead or it may have a bad internal SATA cable. A trip to an Apple store for confirmation would be in order.
If you have an external disk drive you can use as a backup drive then do so. If not Google “Hitachi USB 3.0 external hard drive 1TB” to purchase one or go to a brick-and-mortar store (including an Apple store) to pickup one. Any 1 TB external drive will do.
Assuming it is still breathing you can try to recover the data without booting from the sick disk.
Reformat the external disk. (This will erase all data on the external disk.)
Boot in Recovery Mode. Start Disk Utility. Plug in the new disk. Select it’s disk Icon (the second one down, left justified). Select the Partition tab.
Partition Layout > Single Partition
Name: Emergency Recovery 1 (or whatever name you wish to use)
Format: Mac OS Extended (journaled)
Options… > GUID Partition Table > OK
Apply
Select the Restore tab.
Drag the old system volume (Macintosh HD) to Source.
Drag the new disk volume (Emergency Recovery 1) to Destination.
Click on Restore.
It may take a long time for the backup.
If that will not complete post back for other emergency data recovery methods, including those from a brody.
If the backup succeeds, use the First Aid tab in Disk Utility to select the old volume (Macintosh HD) and Repair Disk. If it does not finish with a green OK message try to repair it once or twice more. If it repairs with a green OK message, will it boot normally? If not, boot from the Recovery Partition and reinstall OS X.
If it is still not healthy, post back for further instructions. -
Macbook Pro (2011) froze while working, forced shut down, now won't turn on. Grey screen with apple logo and spinning wheel for hours. Help?
Unfortunately do not know the operating system since I never updated anything and I can't get in to it.
Thanks for your assistance.If you want to preserve the data on the boot drive, and it's not already backed up, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is not fully functional. You need an external hard drive to hold the backup data.
1. Boot from the Recovery partition or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
I cannot start my mac book. Apple logo and spinning wheel on gray screen. Tried pressing shift key on start up nothing happen. Tried shift+command+V screen is still stuck
Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
=======================================
Reinstall - Mavericks, Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless. -
Mac Air locks on startup with grey apple screen and spinning wheel
when I start my MacBook Air all I get is the grey screen with the Apple and the spinning wheel. This screen does not change. Ive shutdown and allowed to charge overnite with no success. Does anyone have any suggestions?
Grey Screen and spinning wheel at startup
http://support.apple.com/kb/PH11044
Repair Disk
Steps 2 through 8
http://support.apple.com/kb/PH5836
Reinstall OS X
http://support.apple.com/kb/PH10763?viewlocale=en_US -
My macbook pro doesn't bootbeyond the grey screen with apple icon and spinning wheel.
My macbook pro doesn't boot beyond the grey screen with apple icon and spinning wheel. I used the "Option" button to access the Disk Utility function and run Repair Disk and Repair Disk Permissions. Should I restart my computer?
The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup -
I did an auto software update on my iMac, which included a restart. When the machine restarted it's stuck with an Apple logo and spinning wheel. I've tried all of the key strokes that are supposed to work, but nothing has. Any suggestions?
Gray screen could be any number of things, bad third party at boot kext file, a bad Apple one, a bad install/upgrade of OS X, drive corruption etc.
Run through this list of fixes
Step by Step to fix your Mac -
Imac has white screen and spinning wheel and will not boot up---after lion install
imac has white screen and spinning wheel and will not boot up---after lion install
Please read Gray screen appears during startup.
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MacBook pro 15" 2008 freezes at apple logo and spinning wheel
Have a MacBook pro early 2008 have installed lion but recently started to have problems. Started to freeze a lot so I would restart and most of the time it would work untill it froze again , now it's got worst every time I restart my Mac it won't go past apple logo and spinning wheel just freezes have been trying and trying but same thing freezes. Tried to start in save mode but no still freezes
Please has anyone got any suggestions thanksThe startup disk may need repairing.
Use Lion Recovery
Not enough free space on the startup disk can cause the system to freeze.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space. -
IMac is stuck on apple logo and spinning wheel
My wife did a software update and them it asked for a restart, she click restart but the computer got stuck in apple logo and spinning wheel. Won't go past that now. Just keeps spinning! Help for I know not what to do!!!! Please any idea?
An invalid node is an error DU cannot repair. If you don't mind spending $100 for Disk Warrior, then I suggest you buy it because it can fix the error. Otherwise, do as the warning says. Backup your files. You will then have to erase the drive and reinstall. The procedure is:
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
Imac intel won't restart, I get gray screen and spinning wheel then shut off
My imac intel only restart after running disk utility, otherwise I get a gray screen with apple logo and spinning wheel then after about 2min it shuts off. this all started after a power outage. I have tried everything that I have read online to fix this, it seems doing a clean install is last resort. Does anyone have any other options for me?
nessman wrote:
I have tried disconnecting the periperals, restarting in "safe boot", resetting the pram and I tried starting up in single user mode. It will only start up if I start up from the original gray 10.4 start up disk and run "repair disk"....I get errors including "The underlying task reported failure on exit". I then eject the disk and restart and it works fine but if I have to shut down or restart for any reason it's back to the gray screen.
Your system profile confirms you are using OS 10.5.8. Boot up from your OS 10.5.x install dvd. Use the "repair disk" setting. If you get the same error, then run Apple Hardware Test from your original system dvd. -
Please help me! MacBook Pro stuck on apple logo and spinning wheel
Hi I'm really desperate and need help! My MacBook just stopped loading and would stay on the gray screen with the apple logo and spinning wheel.
I have tried safe mode and it would load a little and stop and then the loading bar would be blank and it would stay like that forever!!
I also have tried doing the single user mode and when I type the fsck - fy it will do a couple more lines then it will say error like a hundred times :(
I did verbose mode and it would just give me stuff that I have no idea what it saying I left on verbose mode for like 5 hours and it would just give me lines of stuff I have no idea what it's saying!
I downloaded lion through apple store so I don't have the disk I only have my snow leopard disk
Please please someone tell me a solution it's my moms laptop and I don't want to get in trouble!Reboot in recovery mode an possibly repair over the internet.
Command-R to the rescue.
Just hold down Command-R during startup and OS X Recovery springs into action. It lets you choose from common utilities: You can run Disk Utility to check or repair your hard drive, erase your hard drive and reinstall a fresh copy of OS X, or restore your Mac from a Time Machine backup. You can even use Safari to get help from Apple Support online. And if OS X Recovery encounters problems, it will automatically connect to Apple over the Internet.
http://support.apple.com/kb/HT4718
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