Mac won't connect to internet after sleep
Hi,
I've seen this problem to more and more users.
After i have updated Mac OS to 10.5.7 my Macbook won't connect to my airport express after waking from sleep. Even worse, when i wake my mac, all the computers from my wireless network loose their connectivity to Internet. I have to restart the Airport and the Macbook everytime. You can imagine this is becoming frustrating.
The funny part is that all the other laptops which have windows on them work without problems so i'm guessing this is related to Mac OS and not the Airport.
based on what i have read so far on the forums, i've tried to reset the connection, to change it's name, encryption, update Airport firmware version...everything.. No luck. The only thing that gets my connection back is to do a restart both to Macbook and Airport.
Does anyone have a solution to this issue?
Thanks,
Is anyone else having this issue?
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1. Go to Start > System Update > Install all critical and recommended updates.
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ThinkPad W520 | ThinkCentre E73 SFF | IdeaPad K1 | IdeaPad Yoga 11s | Miix 2 10" | 3000 Y300
Give kudos to reward people for their assistance | Mark thread solved if the solution works | Please do not send me an e-mail regarding technical questions | I am not an Lenovo employee
=====================================
Dolby ; IdeaPad Slate Tablet -
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Here is what I found in Console when I slept the computer and woke it (note that "tardis" is our wireless network):
10/28/11 9:02:15.000 PM kernel: sleep
10/28/11 9:02:52.000 PM kernel: Wake reason: EC.LidOpen (User)
10/28/11 9:02:52.000 PM kernel: Previous Sleep Cause: 5
10/28/11 9:02:52.000 PM kernel: wlEvent: en1 en1 Link DOWN
10/28/11 9:02:52.000 PM kernel: AirPort: Link Down on en1. Reason 4 (Disassociated due to inactivity).
10/28/11 9:02:52.000 PM kernel: en1: 802.11d country code set to 'X0'.
10/28/11 9:02:52.000 PM kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/28/11 9:02:52.000 PM kernel: Sound assertion "0 == fAudioEngineArray" failed in AppleHDADriver at line 3047 goto Exit
10/28/11 9:02:53.000 PM kernel: en1: 802.11d country code set to 'US'.
10/28/11 9:02:53.000 PM kernel: en1: Supported channels 1 2 3 4 5 6 7 8 9 10 11 36 40 44 48 52 56 60 64 100 104 108 112 116 120 124 128 132 136 140 149 153 157 161 165
10/28/11 9:02:53.166 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - PreProbe
10/28/11 9:02:53.173 PM configd: network configuration changed.
10/28/11 9:02:53.000 PM kernel: nstat_lookup_entry failed: 2
10/28/11 9:02:53.000 PM kernel: nstat_lookup_entry failed: 2
10/28/11 9:02:55.000 PM kernel: MacAuthEvent en1 Auth result for: 00:14:6c:94:93:72 MAC AUTH succeeded
10/28/11 9:02:55.000 PM kernel: wlEvent: en1 en1 Link UP
10/28/11 9:02:55.000 PM kernel: AirPort: Link Up on en1
10/28/11 9:02:55.000 PM kernel: en1: BSSID changed to 00:14:6c:94:93:72
10/28/11 9:02:55.000 PM kernel: AirPort: RSN handshake complete on en1
10/28/11 9:02:55.044 PM configd: network configuration changed.
10/28/11 9:02:55.070 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Probe
10/28/11 9:02:55.071 PM UserEventAgent: CaptiveNetworkSupport:CaptiveStartDetect:2343 Bypassing probe on tardis because it is protected and not on the exception list
10/28/11 9:02:55.071 PM UserEventAgent: CaptiveNetworkSupport:CaptivePublishState:1211 en1 - Unknown
10/28/11 9:02:55.073 PM configd: network configuration changed.
10/28/11 9:02:56.563 PM ntpd: bind(25) AF_INET6 fe80::2acf:daff:fedf:b3a6%5#123 flags 0x11 failed: Can't assign requested address
10/28/11 9:02:56.564 PM ntpd: unable to create socket on en1 (57) for fe80::2acf:daff:fedf:b3a6#123
A short time later, Safari was able to connect to the net. Console then added this:
10/28/11 9:04:32.238 PM airportd: _doAutoJoin: Already associated to “tardis”. Bailing on auto-join.
10/28/11 9:04:32.000 PM kernel: en1: BSSID changed to 00:14:6c:94:93:72
Does this mean anything to anyone? Thanks in advance for any help you can offer.I am having the exact same problem. It started with 10.7, was fixed with 10.7.1, then came back again with 10.7.2.
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IMac (10.10.1) won't connect to internet after waking (sometimes)
I have a new retina display iMac running the current version of Yosemite. I have a problem that has been occurring more often recently.
When I first boot the iMac the internet (direct Ethernet connection to the base station which is directly attached to the cable modem) everything works fine. I'll put the computer to sleep and wake it up the next morning and some days it works normally and other days it refuses to connect to the internet. A check of network preferences shows that it is "connected" and I can see my external IP address. I've tried resetting the SMC and parameter RAM, but that didn't fix it. I've repaired my disk permissions, but that doesn't seem to be it either. Below is a summary (EtreCheck) of my computer.
Suggestions are gratefully accepted and appreciated.
Lee
EtreCheck version: 2.1.8 (121)
Report generated February 11, 2015 at 8:15:48 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (Retina 5K, 27-inch, Late 2014) (Technical Specifications)
iMac - model: iMac15,1
1 4 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n/ac
Video Information: ℹ️
AMD Radeon R9 M290X - VRAM: 2048 MB
iMac spdisplays_5120x2880Retina
2752 spdisplays_1080p
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 5:3:13
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Boot OS X (disk0s3) <not mounted> : 134 MB
Macintosh HD (disk2) / : 3.11 TB (2.65 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted> : 210 MB
Recovery HD (disk1s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk2) / : 3.11 TB (2.65 TB free)
Core Storage: disk0s2 120.99 GB Online
Core Storage: disk1s2 3.00 TB Online
USB Information: ℹ️
Plugable Technologies USB3-SATA-U3 1 TB
EFI (disk3s1) <not mounted> : 210 MB
Lee's Backup Drive- iMac (disk3s2) /Volumes/Lee's Backup Drive- iMac : 999.86 GB (367.03 GB free)
Apple Inc. iPhone
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Hotspot Shield.app
[not loaded] com.anchorfree.tun (1.0) [Click for support]
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) [Click for support]
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.hypervisor (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.netbridge (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.usbconnect (9.0 24251.1052177) [Click for support]
[not loaded] com.parallels.kext.vnic (9.0 24251.1052177) [Click for support]
/Applications/Toast 11 Titanium/Toast Titanium.app
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
/Library/Extensions
[loaded] com.logitech.manager.kernel.driver (4.10.1 - SDK 10.8) [Click for support]
[not loaded] com.microsoft.VirtualPC.Networking (7.0.1) [Click for support]
[not loaded] com.microsoft.VirtualPC.OSServices (7.0.1) [Click for support]
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
[loaded] com.Cycling74.driver.Soundflower (1.5.1) [Click for support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
[loaded] com.hzsystems.terminus.driver (4) [Click for support]
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [Click for support]
[not loaded] com.markspace.iokit.IOMissingSyncMassStorage (199) [Click for support]
[not loaded] com.markspace.missingsync.palmos.classicseize (1) [Click for support]
[not loaded] com.roxio.BluRaySupport (1.1.6) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Click for support]
Startup Items: ℹ️
TiVoDesktop: Path: /Library/StartupItems/TiVoDesktop
Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
[running] com.bjango.istatmenusagent.plist [Click for support]
[running] com.bjango.istatmenusnotifications.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.logitech.manager.daemon.plist [Click for support]
[failed] com.logmein.LMILaunchAgentFixer.plist [Click for support]
[running] com.logmein.logmeingui.plist [Click for support]
[running] com.logmein.logmeinguiagent.plist [Click for support]
[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.bjango.istatmenusdaemon.plist [Click for support]
[loaded] com.bombich.ccc.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[running] com.logmein.logmeinserver.plist [Click for support]
[loaded] com.logmein.raupdate.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[failed] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.parallels.mobile.dispatcher.launchdaemon.plist [Click for support]
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.amazon.music.plist [Click for support]
[loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fantastical Application (/Applications/Fantastical.app)
Dropbox Application (/Applications/Dropbox.app)
Caffeine Application (/Applications/Caffeine.app)
OpenDNS Updater Application Hidden (/Applications/OpenDNS Updater.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
HPEventHandler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
JoostPlugin: Version: 0.13.8 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
LogMeInSafari32: Version: 1.0.586 [Click for support]
Photo Center Plugin: Version: Photo Center Plugin 1.1.2.0 [Click for support]
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 [Click for support]
iPhotoPhotocast: Version: 7.0
RealPlayer Plugin: Version: Unknown
QuickTime Plugin: Version: 7.7.3
LogMeInSafari64: Version: 1.0.586 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
CitrixICAClientPlugIn: Version: 11.4.0 - SDK 10.0 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
LogMeIn: Version: 1.0.586 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 6.1 [Click for support]
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
1Password
Ghostery
Videobox
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Java [Click for support]
Logi Preference Manager [Click for support]
MacFUSE [Click for support]
Secrets [Click for support]
TeXDistPrefPane [Click for support]
TiVo Desktop [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 3.11 TB Disk used: 463.59 GB
Destinations:
Lee's Backup Drive- iMac [Local]
Total size: 999.86 GB
Total number of backups: 45
Oldest backup: 2014-11-17 09:42:24 +0000
Last backup: 2015-02-12 00:58:53 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 463.59 GB X 3)
Top Processes by CPU: ℹ️
106% Spotlight
5% Finder
5% WindowServer
2% InterCheck
1% QuickLookSatellite
Top Processes by Memory: ℹ️
344 MB iTunes
326 MB WindowServer
275 MB iPhoto
241 MB firefox
241 MB Mail
Virtual Memory Information: ℹ️
2.03 GB Free RAM
7.78 GB Active RAM
5.81 GB Inactive RAM
1.55 GB Wired RAM
4.27 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Feb 11, 2015, 08:15:08 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-02-11-201508_[ redacted].cpu_resource.diag [Click for details]
Feb 11, 2015, 03:12:16 PM Self test - passed
Feb 10, 2015, 06:03:31 AM /Library/Logs/DiagnosticReports/iTunes_2015-02-10-060331_[redacted].hang
Feb 10, 2015, 05:59:15 AM /Library/Logs/DiagnosticReports/iTunes_2015-02-10-055915_[redacted].cpu_resourc e.diag [Click for details]Hi Steven, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Then... Try putting these numbers in Network>TCP/IP>DNS Servers, for the Interface you connect with...
208.67.222.222
208.67.220.220
Then Apply
DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with 17.149.160.49 behind the scenes.
These Servers have been patched to guard against DNS poisoning, and are faster/more reliable than most ISP's DNS Servers.
In 10.5/10.6... System Prederences? choose I
ntercae?Advanced>DNS tab, click + icon and add both. -
MacBook Pro loses connection to Internet after sleep using Airport Time Capsule
I recently upgraded to Mavricks and then added a new Airport Time Capsule, and now I my MBP will not connect to the wireless LAN after waking up from sleep mode. My MBP worked great for over a year with an non-Apple router, so I am thinking that there is a new Apple computer-to-Apple Router issue going on. Any thoughts, suggestions?
I read all the threads and have followed all the simple advice, such as making sure the Airport is at the top of the network priority list, etc, to no avail. I end up having to reboot my MBP to get reconnected, which is super frustrating.
MacBook Pro 17" (late 2011)
OSX v 10.8.5
Model Name: MacBook Pro
Model Identifier: MacBookPro8,3
Processor Name: Intel Core i7
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 8 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.70f6
Serial Number (system): C02HH142DV10
Hardware UUID: C6AC7046-2B2B-5DE5-BE83-447EAE22E250
Sudden Motion Sensor:
State: Enabled
Network
Software Versions:
CoreWLAN: 3.4 (340.18)
CoreWLANKit: 2.0.2 (202.11)
Menu Extra: 8.1 (810.11)
configd plug-in: 8.5 (850.252)
System Information: 8.3 (830.5)
IO80211 Family: 5.3 (530.5)
Diagnostics: 2.1 (210.25)
AirPort Utility: 6.3.1 (631.4)
Interfaces:
en1:
Card Type: AirPort Extreme (0x14E4, 0xD6)
Firmware Version: Broadcom BCM43xx 1.0 (5.106.98.100.17)
MAC Address: 10:40:f3:b1:49:36
Locale: FCC
Country Code: US
Supported PHY Modes: 802.11 a/b/g/n
Supported Channels: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165
Wake On Wireless: Supported
AirDrop: Supported
Status: ConnectedHello ghesser,
Thank you for the details of the issue you are experiencing with Wi-Fi on your MacBook Pro after setting up your Time Capsule. I would be concerned about this too.
I recommed reviewing the full article and specifically the section labeled, "Symptom: The network connection drops unexpectedly" in the following article to resolve an issue like the one you described:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Thank you for posting in the Apple Support Community.
Best,
Sheila M.
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