Mac won't let me load upgrade to cs6.

I have just purchased a new mac and have loaded CS4 but, it won't let me load upgrade to cs6.
Say serial number is not for a qualifying product. It was fine with old mac.

Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5
http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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I have intel mac 10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

I have intel mac 10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?

As long as you don't need all the bells and whistles of the iTunes Store such as Ping, and don't need to sync an iOS device running iOS 4.x, then iTunes 9.2.1 should work for you. It should be available via Software Update, but if not, you can still get it here:
http://support.apple.com/kb/DL1056
but it would be best to upgrade your Mac to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x.
Regards.
P.S. Mac OS X 10.4 was discontinued three and a half years ago, so yes, it's getting rather long in the tooth. Cheers.

My MAC won't let me upgrade new software, it says no new software updates?

my MAC won't let me upgrade new software, it says no new software updates but it wont let me download anythng new (i.e. ITUNES) unless i have new software!!!!! HELP?!

v10.5.8 is as far as Mac OS X Leopard can be upgraded to.
To run the latest version of iTunes you will need to upgrade to either v10.7 Lion or v10.8 Mountain Lion.
System requirements for OS X Lion
System requirements for OS X Mountain Lion

HT201364 my mac won't let me upgrade its a 2011 imac

my mac won't let me upgrade its a 2011 imac

v10.5.8 is as far as Mac OS X Leopard can be upgraded to.
To run the latest version of iTunes you will need to upgrade to either v10.7 Lion or v10.8 Mountain Lion.
System requirements for OS X Lion
System requirements for OS X Mountain Lion

My mini mac won't let me sign in the icon keeps going round

My mini mac won't let me sign in does not respond to anything from the keyboard or mouse

You actually need to buy Tiger or Leopard on order to install teh latest version of iTunes.
10.3.9 and 10.4.x is a completely different operating system and is a paid upgrade.

Help! Just did the Update (ML 10.8.4) after receiving a new HD since mine crashed last week, and now my Mac won't let me past the log in screen even with correct password.

Help! Just did the Update (ML 10.8.4) after receiving a new HD since mine crashed last week and the shop didn't update it back to Mavricks which I had previously done...and now my Mac won't let me past the log in screen even with correct password entered. It just spins like I'm logging in and then goes back to the user log in screen. I did the process where I restarted and pressed control S and created a new user and password, but once created same issue and can't get passed that screen.
Super frustrated and any help is appreciated!

I have decided to dedicate this thread to the wonderful errors of Lion OSX. Each time I find a huge problem with Lion I will make note of it here.
Today I discovered a new treasure of doggie poop in Lion. No Save As......
I repeat. No Save As. In text editor I couldn't save the file with a new extension. I finally accomplished this oh so majorly difficult task (because we all know how difficult it should be to save a file with a new extension) by pressing duplicate and then saving a copy of the file with a new extension. Yet then I had to delete the first copy and send it to trash. And of course then I have to secure empty trash because if I have to do this the rest of my mac's life I will be taking up a quarter of percentage of space with duplicate files. So this is the real reason they got rid of Save As: so that it would garble up some extra GB on the ole hard disk.
So about 20 minutes of my time were wasted while doing my homework and studying for an exam because I had to look up "how to save a file with a new extension in mac Lion" and then wasted time sitting here and ranting on this forum until someone over at Apple wakes up from their OSX-coma.
are you freaking kidding me Apple? I mean REALLY?!!!! who the heck designed this?!!! I want to know. I want his or her name and I want to sit down with them and have a long chat. and then I'd probably splash cold water on their face to wake them up.
I am starting to believe that Apple is Satan.

Mac won't let me move files into a folder bc it THINKS there are duplicate files - but they're not

Mac won't let me move files into a folder bc it THINKS there are duplicate files - but they're not. There are hundreds of what it thinks are duplicates. How can I get it to let me put them all into a folder and create unique names? If I do one file at a time, it gives me the option to keep both files. But not when I am moving hundreds at a time.

A reply to an old problem, but I couldn't find this solution anywhere. I had the same problem when I moved my iTunes library to an external drive. As Apple recommends, I used File > Library > Organize Library > Consolidate Files to copy my music files from my overstuffed hard drive to the external drive. Copying went fine for a while, adding about two-thirds of my files to the new drive without incident. Then I got the big stop sign with the error message: "Copying files failed. The disk could not be read from or written to."
This turned out to have nothing to do with either the hard drive or the external disk. I had a bad file in my music library that was shutting down the consolidation process. Unfortunately the error message says nothing about which file may be the culprit. All I could think to do was to go back to my original library in iTunes and sort by Artist, select all cuts with artists beginning with A, right click and select "Consolidate Files". Then do the same with B artists, etc. Proceeding this way, files resumed copying but when I got to the "S" selections, the consolidate process failed again. Then I selected smaller and smaller batches until the problem file was identified. Removed it from my library and then Consolidate worked fine through the rest of the library. Problem solved.
I spent several days working through this; hope I can save someone else the time.

I have an old version of Photoshop. And a new compuer. It won't let me load from my disk.

I have an old version of Photoshop. And a new apple computer. It won't let me load from my disk. Any insight?

Hi,
Please go to the link below to get photoshop CS2 & please use the same serial number which is given in the download page to activate as well.
http://www.adobe.com/downloads/cs2_downloads/index.html
Thank you,

Find/Change won't let me load any fonts in the "Find Glyph:" tab

Hi all,
I'm trying to do a basic find/change to replace the " in a document. However when I try to choose a font family, the tab window is either grayed out or won't let me load the font I need, even though the font is loaded and active. It's very erratic; it will work fine with some files but not with others. Any ideas?
Thanks!
InDesign v.5.0.2
OS X 10.4.11

i have the same issue, will only let me find 1/2 fonts trying to do something similar by importing a word document and doing styling by find/change as the writer doesn't and wont use style sheets.

My mac won't let me type in my password. Please help

My mac won't let me type in my password when I am required to do so to update any software or to unlock system preferences. When I click the lock to unlock in system preferences a box comes up asking me to type my password, however when I type nothing is written in the box. Please help

Try a device reset. If that doesn't help, you should take your device to an Apple Store for a free evaluation.
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. The recycled the drive i

I bought a brand new Mac 27" desktop that came loaded with Adobe CS6. Everything worked like a charm until the hard drive, 1Tb, developed a bad sector and the Apple Store reinstalled a new one as I had extended warranty with them. They recycled the drive immediately (like a fool I didn't ask for it back to get the data off it.) But luckily I have all my data on CrashPlan. I downloaded it and it worked great except I downloaded it to the desktop and not the original location so it got squirrely. I also have an external 1.5Tb drive that I wanted to make bootable so I installed Mavericks 10.9.3 . I then went ahead and installed it on the newly installed drive too.
I think that because I have a new drive Adobe thinks I have a news computer. I bought the 27" Mac brand new from Ebay and it came loaded with software, including CS6. I have a serial number for CS6 but Adobe said it wasn't valid. (I have owned CS2, CS4 and now CS6 which came preloaded onto the Mac by the seller who told me that the software was registered to the Mac???
I am going to re-download the backup but this time to the original location (I still don't think it will work with Adobe. What can I do about this?
iMac 27-inch, Late 2012
Processor 3.2 GHz Intel Core i5
Memory 32 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GTX 675MX 1024 MB
Software OS X 10.9.3 (13D65)@

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Trying to upgrade to os 10.8.5 I now use 10.75 Bot the upgrade and downloaded. But a warning msg said that I need 10.8 first. So trashed the dload, shut down machine thinking to go back and start over.Now the mac won't let me try re-download

Hi - I made a mistake, I guess. I'm tring to upgrade to os 10.85. I now use 10.75. I bought the upgrade and downloaded it, completely I thought... but when I opened it to install it, a warning came up and said I need 10.8 in order to install 10.85. So...after some thought, I trashed the down load and went back to the app staore to find 10.8. the little box by the mountain lion image said 'downloading'/ Sure enough in a remote corner of the screen there was a little box that said it was downloading. arrgh. I'd already trashed what was downloaded in finder . So I figured I'd stop the download in the little box (which I think was 10.8) , turn off the mac. and then reboot, and download the whole thing again.
Now, when I go to the mountain lion image in the app store, and press 'download' It won't let me download at all. ??What to do??

Back up all data.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
From the App Store menu bar, select
Store ▹ Check for Unfinished Downloads...
You may be prompted to sign in. If that doesn't solve the problem, quit the application and continue as below.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. From that folder, delete the subfolder named "com.apple.appstore".
Quit Terminal. Launch the App Store and try again.

Please help!!!!!!!!! My Mac won't let me sign in!!!!

Someone please help!!!!! Last night after having some issues with my mac I decided that it would be the best solution to restore my mac to a previous version saved on an external harddrive using the time machine!!! That entire process went great and at the end I was asked to restart my mac and for whatever reason it won't let me sign in!!!! I know I am entering the right password but it is telling me that I am unable to sign in due to an error that has occured!!!! That's it, no error code no other reason!!!! For the love of god someone please help me!!!!! Everything is on that computer!!!!! It is running on a Snow Leopard IOS 10.6.8!!! I can't even get my disk out of it now to maybe try this process again and get it to work!!! PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Relax and read OS X: Changing or resetting an account password (Snow Leopard and earlier)
http://support.apple.com/kb/ht1274

Monitors are the same, but Mac won't let me set them the same in Preference

Odd issue.
Two exactly the same Samsung Synchmaster monitors connected to the Mac Pro to make an extended display.
The monitor on the right never has the right resolution. When I set it's resolution to the same as the left monitor (1280x800), it looks awful.
Finally, I checked under Preferences>Displays, and under "Arrangement" I see that the computer has the left monitor set to the right little blue box dimensions (widescreen) but the blue box on the right is more square. How do I change the blue box on the right to match the dimensions of the one on the left?
Thanks
Thanks

Okay, scratch that. I set the one on the right to 1280x800, and now the blue box matches the size, but it looks terrible! I mean, really bad. Yet the same monitor with the same resolution settings on the left side looks fantastic.
Plus, the right side monitor won't let me choose 60 MHz, whereas that is the setting for the one on the left.
Any ideas what's going on here?
Message was edited by: Chris Farrington1

My Mac won't shut down after upgrading to Panther

I recently upgraded to Panther 10.3 from Jaguar 10.2.9. After Panther had installed successfully, I used software update and I'm now running Panther 10.3.9. However, since then my Mac won't shut down. It doesn't hang or freeze - it just does nothing at all.
I've made sure no applications are running or have frozen. I've tried booting up from the OS X disk and running Disk Repair, and I've also tried using the 'fsck' tool. (I entered '/sbin/fsck -f' in single-user mode). Nothing has worked.
Now each time I want to shut down, I have to force shut down. Can anyone help?
800 MHz PowerPC G4 Mac OS X (10.3.9) 1.5 GB SDRAM

Hard shutdowns can cause disk damage. You are better off leaving your Mac on until the problem is sorted.
Have you disconnected all peripheral devices (unmount firewire drives before disconnecting) except Apple keyboard and mouse and tried shutdown? Often peripherals can kick back a signal to the cpu preventing shutdown.
-mj
[email protected]

Mac won't let me load upgrade to cs6.

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