Mac won't power on. How do I fix?, Mac won't power on. How do I fix?

My Mac wont power on. How do I fix it. Mac is only a month old.

Contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.  Might also apply to new machines the first 90 days. BTW, the AppleCare Protection Plan's the best insurance policy available for desktop machines. Get it if you don't have it before contacting Apple.

Similar Messages

  • I was downloading something to iTunes 10.1 and my Mac book pro froze and when I try to restart the laptop it won't power up..just turns on the white apple screen!!! How do I fix this problem? I hope this can be fixed!!

    Please help me..
    What can I do to get my laptop up and running again?

    See if this helps:
    http://support.apple.com/kb/TS2570
    Ciao.

  • I used to have a mobile me account to use when I travel.  I have an older power mac G5.  How can I get into my email when I am out of the country.  My computer is too old to use I cloud.  I have updated it as far as I can with operating systems.

    I have a Power Mac 5 WITHOUT an intel processer/  I have updated my computer to snow lepord which is as far as I can go.  I am unable to use the cloud.  I used to have a Mobileme account and used it when I traveled to foreign countries yo read email.  I do not know how to acess my email when traveling now.  My email address is through mac.com.  Please advise as there must be a way.  We are traveling to South America soon for about a month and I need to know how to access my email from afar.
    Thanks!

    Hi Margaret,
    I have a Power Mac 5 WITHOUT an intel processer/  I have updated my computer to snow lepord which is as far as I can go.
    I think you updated to Leopard/10.5.x, Snow Leopard/10.6 is Intel only.
    Actually you're in luck, you can still use iCloud for eMail on PPC using 10.4.11 or 10.5.8, but it must be IMAP, not POP...
    iCloud Mail setup...
    IMAP (Incoming Mail Server) information:
    Server name: imap.mail.me.com
    SSL Required: Yes
    Port: 993
    Username: [email protected] (use your @me.com address from your iCloud account)
    Password: Your iCloud password
    SMTP (outgoing mail server) information:
    Server name: smtp.mail.me.com
    SSL Required: Yes
    Port: 587
    SMTP Authentication Required: Yes
    Username: [email protected] (use your @me.com address from your iCloud account)
    Password: Your iCloud password
    One secret I think is when setting it up don't choose the .me/.mac type, it'll auto fill in .mac as the server which won't work, go back afterwards & change the servers.

  • How do I get OS X 10.6 pon my OS X 10.5.8 Power Mac with only a dual processor

    how do I get OS X 10.6 on my OS X 10.5.8 Power Mac G5 with only a dual 2 GHz PowerPc G5 processor. I do not see how or where to buy 10.6. Am wondering if it won't download to a powerpc 10.5.8...any ideas how I can do it?

    Hi, we're out of luck, it cannot run on G5s.
    10.5.8 is as high as any G4/G5 can go.
    10.6.x/Snow Leopard General requirements...
       * Mac computer with an Intel processor
        * 1GB of memory (I say 2GB at least)
        * 5GB of available disk space (I say 30GB at least)
        * DVD drive for installation
        * Some features require a compatible Internet service provider; fees may apply.
        * Some features require Apple’s MobileMe service; fees and terms apply.
    If it's a core Duo & not a Core2Duo, then it'll only run in 32 bit mode.
    Lion/101.7 System requirements
        •    x86-64 processor (Macs with an Intel Core 2 Duo, Intel Core i3, Intel Core i5, Intel Core i7, or Xeon processor.)
        •    At least 2GB of memory, I say 6 GB
        •    Latest version of Mac OS X Snow Leopard (10.6.8), with the Mac App Store installed
        •    At least 4GB of disk space for downloading, I say 50 GB.
    Like Snow Leopard, Lion does not support PowerPC-based Macs (e.g., Power Macs, PowerBooks, iBooks, iMacs (G3-G5), eMacs).
    Lion also does not support 32-bit Intel Core Duo or Core Solo based Macs. Rosetta is no longer available in Lion, which means Lion no longer supports PowerPC applications.

  • I am having mac book air 2012model i had installed mavericks and use it, i long press command and power button at a same time and i saw the command prompt, from that i had formated the total hard disk. how to i want to install the OS again ?

    I am having mac book air 2012model i had installed mavericks and use it, i long press command and power button at a same time and i saw the command prompt, from that i had formated the total hard disk. how to i want to install the OS again ?
    i tryed with download mavericks but finally its saying a error message like cant conect to istore like that its saying and every thing is clear like internet and other stuf i tryed with 3times no progress same error pls help.. i bought this lap for my bro with his apple id only we use it now he got a new mac book pro so he gave to me so i formated and use it i use my apple id is that problem come because of changing apple id ? pls eplain

    Firstly, what is the source of the 10.6.4 disc? Is it the original installation disc for your MacBook, or one 'borrowed' from another computer?
    It isn't the retail version, because that's 10.6.3.
    Assuming it's the correct disc (i.e. the one that shipped with your Mac), you need to boot from it again.
    OK the language page.
    From the installer screen, ignore the continue button, go to the menu bar and choose Disk Utility from the Utilities menu.
    In DU, select your internal drive in the sidebar (the top item with the makers name and serial no.).
    Run Repair Disk. If that comes up as disk OK, click the partition tab. Select the partiton from the drop-down above the graphic; 1 partiton is all you need.
    Go to the options button and ensure that the partition scheme is GUID and the file system to Mac OS Extended (Journalled). Name the partiton (usually Macintosh HD), click Apply.
    When the Macintosh HD volume appears below the drive name, quit DU and see if you can then install.
    If the screen after the language screen doesn't show the menu bar, it may be necessary to use another Mac to do the job with the MB in Firewire Target Disc Mode. If it won't boot in TDM, or the MB doesn't have FireWire then it's getting very difficult.

  • I have Mac OS X 10.4.11 with 600 mhz PowerPC G3 how do i get Flash Player 10.3.183.20 (65.7 MB) power pc processor

        i have Mac OS X 10.4.11 with 600 mhz PowerPC G3 how do i get Flash Player 10.3.183.20 (65.7 MB) power pc processor?

    Flash Player version 10.1.102.64 is the last version available to PPC Mac users. However, this Flash version won't work for many videos on Facebook, YouTube and other sites. Adobe's latest version, 10.2.x or later, is only for Intel Macs. Adobe will not provide a newer Flash version for PPC Macs.
    The message requesting that you download Adobe Flash Player takes you to Flash Player requiring an Intel processor. Doesn't work on a PowerPC processor. I found a hack, installed it & it works with Firefox, TenFourFox & Safari.
    Download this http://www.steelbin.com/FPforFBPPC.zip to your desktop, unzip it, and replace the current Flash Player plug-in which is in your main/Library/Internet Plug-Ins folder, (not the user Library). Save the old one just in case this one doesn't work.
    Hack Allows PowerPC Macs to Access Flash 11 Content
    http://lowendmac.com/ed/royal/12sr/flash-11-and-powerpc.html
     Cheers, Tom

  • Power Mac G5 won't start up and is beeping

    Dear friends,
    This morning, my Power Mac G5 started to beep. When I try to restart it, it beeps some more and also makes a clicking sound like a metronome.
    The computer won't start up anymore. At startup, it displays a grey screen with a little folder in the center that flashes a question mark and a finder icon.
    What is wrong with my excellent computer, and how do I fix it?
    Marnie

    Marnie Glickman-
    Could be a variety of things, but most likely your hard drive is not happy. The flashing question mark means that the system is trying to find a working disk with a valid system on it. Should be the hard drive. Isn't.
    Launch from the install DVD of the latest OSX system you have. Under the Apple Menu should be the Disk Utility. Launch it and try repairing your hard drive and see if that does the trick.
    If not we dig deeper into this excellent problem.
    Luck-
    -DaddyPaycheck

  • I have an older Power Mac G5 running 10.4 11.  When I open Keychain it is locked and won't open on restart or when I use my administrator password

    I have an older Power Mac G5 running 10.4 11.  Key chain seems to have locked itself ?  When I go to open Keychain it is locked and won't open on restart or when I use my administrator password.  I thought the keychain password was the administrator's password and that it would open on restart.  If this isn't correct, how can I open Keychain ?

    Click here and follow the instructions.
    (63958)

  • Help!! My Power Mac G5 won't start up!!

    I was working on my computer when all of a sudden everything froze. I tried all the key commands and no response. So, I held the start button until it shut down. Then when I tried to start it back up again after a few minutes, by pushing the start button, only the fan starts. No start up chime. Nothing on my screen. Then the fan starts getting louder and louder like it going to explode! I quickly held the start button again until it shut down. I read through the manual and tried everything it said and still the same thing. I read through alot of the questions and answers on this forum...found alot of similar questions, but no answers that I can use. I tried replacing the surge protector, but still nothing. My business & life is on this computer and stupid me, I didn't back up much! Help!!

    Hi Jen:
    See if this helps:
    http://docs.info.apple.com/article.html?path=DiskUtility/10.5/en/duh1018.html
    "Disk Utility 10.5 Help
    Testing and repairing your startup disk
    If you have problems with your startup disk, you can use Disk Utility to test and repair it. To do so, you must start up from another disk, such as your Install Mac OS X disc.
    Start up your computer using another disk.
    To use the Install Mac OS X disc, insert the disc and restart your computer holding down the"C" Key OR (Option key and then select the Install Mac OS X disc and click the arrow).
    Open Disk Utility.
    In the Mac OS X Installer, choose Utilities > Open Disk Utility.
    Select the startup disk you want to repair in the list of disks and volumes, then click First Aid.
    Click the button to verify or repair the disk or disk permissions.
    Check the S.M.A.R.T. status of your hard disk at the bottom of the window. If it shows "Verified," the disk has nothing wrong at this time. If you see "About to Fail" in red letters, back up your files on the disk as soon as possible and replace the disk."
    And:
    http://docs.info.apple.com/article.html?artnum=300537
    "Troubleshooting: My computer displays no video
    If your computer won't display video, here's how to troubleshoot it. Please keep in mind that although your computer may display similar symptoms that prevent it from turning on, this article discusses what to do if the computer won't display video, meaning that when you press the power button:
    You may hear a startup chime
    You may hear fan or drive noise
    You may see the power light on the computer light up
    If your computer does not turn on, when you press the power button:
    You won't hear a startup chime
    You won't hear any fan or drive noise
    The power indicator on the computer won't light up at all
    If your computer is not responding at all, see the Troubleshooting: My computer won't turn on article instead.
    If your computer won't display video but you can hear a startup chime, fans, drive noise, or you see the power light turn on, the first question is whether you have an external display attached (such as a Power Mac G4, Power Mac G5, Mac Pro or Mac mini) or if the display is built-in (such as an iMac, eMac, MacBook, MacBook Pro, iBook or PowerBook).
    For external displays
    Try these steps to resolve the issue:
    Make sure that the monitor is turned on and has power. Make sure that the display's power cord is plugged into a working wall outlet, and that it's properly connected to the power adapter. (To check if the wall socket is working, plug in a lamp or other electrical device.)
    Check that all video cable connections to the computer video port and to the monitor are properly connected.
    Examine the pins on the video cable connector to make sure they are not bent or damaged in any way.
    Connect a known working display (if you have an extra one available). If you see video after doing so, replace your old display.
    Reset the computer's parameter RAM. (Click the link for instructions.)
    On a Mac mini, reset the computer's PMU. (Click the link for instructions.) For Power Macintosh G3, Power Mac G4, or Power Mac G5 computers, check your user guide for the location of the PMU reset button on the logic board.
    Next we're going to check to see if the computer has video when started up from a disc:
    Find the Install or Restore disc that came with the computer. Insert the Software Install and Restore disc into your CD/DVD drive. The disc may look something like the picture below.
    Shut down your computer.
    Once it's off, hold down the C key on the keyboard and start up your computer. This will start up the computer from the Software Install and Restore disc instead of your hard drive.
    If you see video when started up from disc, you may have corrupted software. You can use the Archive and Install feature of the Mac OS X installer to reinstall. This kind of installation gives you a fresh version of Mac OS X, but you don't lose any data from the computer as your old information is all archived.
    If you tried all of the steps above and the computer still won't display video, contact Apple technical support (1-800-APL-CARE in the U.S.) or take your computer to your local Apple Store or Apple Authorized Service Provider (AASP) for diagnosis.
    For built-in displays
    Try these steps to resolve the issue:
    Make sure that the power cord is plugged into a working wall outlet, and that it's properly connected to the power adapter. (To check if the wall socket is working, plug in a lamp or other electrical device.)
    Make sure that the power adapter is properly connected to the power port on the back of the computer.
    Reset the computer's parameter RAM. (Click the link for instructions.)
    On an iBook or PowerBook, reset the computer's PMU. (Click the link for instructions.)
    Next we're going to check to see if the computer has video when started up from a disc:
    Find the Install or Restore disc that came with the computer. Insert the Software Install and Restore disc into your CD/DVD drive. The disc may look something like the picture below.
    Shut down your computer.
    Once it's off, hold down the C key on the keyboard and start up your computer. This will start up the computer from the Software Install and Restore disc instead of your hard drive.
    If you see video when started up from disc, you may have corrupted software. You can use the Archive and Install feature of the Mac OS X installer to reinstall. This kind of installation gives you a fresh version of Mac OS X, but you don't lose any data from the computer as your old information is all archived.
    If you tried all of the steps above and the computer still won't display video, contact Apple technical support (1-800-APL-CARE in the U.S.) or take your computer to your local Apple Store or Apple Authorized Service Provider (AASP) for diagnosis".
    -Robert

  • Power Mac G4 (APG Graphics) won't turn on

    Hi,
    My Power Mac G4 (APG Graphics) won't turn on at all. This is not the first time, it also happened a little over a year ago and after about 9 months I plugged it in and it worked fine for almost six months. Each time there had been what could be considered "trauma," the first time we had moved about 400 miles and although it rode in the car with me, there was a lot stuffed in with us so it wasn't as gentle a ride as I'd hoped. This time we had an ice storm and I was actually using it when some power surges took place. It was plugged into a surge protector and everything else that was plugged in works fine.
    When I press the power button, nothing happens. No chime, no light, nothing. I've pressed the PMU button and replaced the battery. I've switched to a different power cable. I've removed each of the RAM sticks and tried starting it while each was removed and after reinstallation. I've disconnected all peripherals. I'm stumped!
    Any suggestions would be greatly appreciated!

    I followed the procedure I found through other discussions, but when I went to the link that was suggested in the previous post I found that I did one thing wrong. When resetting the PMU didn't work the first time, I continued to press it after each subsequent attempt. So after changing the battery, I pressed the PMU. After checking the RAM, I pressed the PMU, etc. According to the directions in the link, pressing the PMU more than once could wreck it completely. Does anyone know how to tell if I've done that or if I can do something else now? Thanks.

  • My Mac won't fully start up.. I push the power button, the apple sign pops up and the loading circle and then  a bar loading and as soon as the bar is done loading the computer cuts off again. It's like it attempts to start up like it's updating something

    My Mac won't fully start up.. I push the power button, the apple sign pops up and the loading circle and then  a bar loading and as soon as the bar is done loading the computer cuts off again. It's like it attempts to start up like it's updating something and then after the bar is full, it shuts off. Please help

    Hpullen wrote:
    A1278 and I'm not sure about the OSX
    http://support.apple.com/kb/HT4132 How to identify MacBook Pro models
    http://support.apple.com/kb/HT1159 Mac OS X versions (builds) for computers

  • Power Mac G4 Gigabit won't turn on

    My power mac g4 gigabit won't turn on. When you press the power button on the front it lights up for a seccond and then it turns off and the computer doesn't turn on. If you hold the power button down the light stays on but when you release it it turns off again. only the light on the zip drive comes on sometimes. I have tried to reset the PMU but that didn't do anything I took out the battery and replaced it but it didn't help.
    PLEASE ANYBODY HELP ME!
    Thanks,
    rcrickarby

    first of all, i'm an AMIGA guy. i did my share of apple ][ programming in the late 70's, but this is the first mac i've touched (literally) since 1985 when i played with the original mac. in 2000, i finally went from the amiga (i still have lots of 'em) to the Dark Side and got a PC (QUAKE II, DUDE!) running Windows NT, then Windows 2000, now XP. i finally retired that machine this year - i gave it to a neighbor for his kids.
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    besides the power supply hack, i'm using a PC mouse & keyboard (USB) through a belkin flip KVM.
    the machine works fine now, except:
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    i saw a message in one of the system startup logs about the video card firmware being "too old". is there a way to update the firmware? here's what system profiler says about it:
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    Bus: AGP
    Slot: SLOT-A
    VRAM (Total): 16 MB
    Vendor: ATI (0x1002)
    Device ID: 0x5046
    Revision ID: 0x0000
    ROM Revision: 113-72701-125
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    i'm pleasantly surprised by how quickly it boots and shuts down. the "identify your keyboard" thing was weird, but effective. the UI is a little better than 1985, but still seems a little cryptic - and that's from a guy who still uses VI to edit software.
    my only other apple experience since 1985 is an iPod Shuffle, which is cool once you get hold of a certain perl script to rebuild its database. until you do that, you're saddled with iTunes. i've only used (or tried to) the Windows version. i don't think i've ever used any software on any platform that was so LARGE, so SLOW, so INTRUSIVE to the rest of the system, and so COMPLETELY OPAQUE before (well, maybe ClearCase). dear apple - don't do THAT again.

  • How do I find a previously passcode to link a wireless keyboard (Model A101urs6) to a Mac Power Book G4 running 10.5.8.  The keyboard was linked at one point in the past, but then not used.  When I am trying to hook it up now, it requires the passcode.

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    Hello, and welcome to Apple Support Communities!
    Try entering four zeroes.

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