Mac won't power up after trying Leopard install. Black screen of death.

After trying to install an upgrade from Tiger, the installer said that if I wanted to continue, it would install a new volume and erase all my data. That sounded bad, so I hit cancel and chose quit installer from the menu bar. My mac asked which OS I wanted to use to restart my computer, and naturally I chose Tiger, not Leopard. My mac tried to restart and I got the apple logo and the little wheel spinning and then...off. Shut Down. Happens every time I hit the power button. Logo, wheel, off. I was on the phone with apple support for 2 hours and they sent me to a store finally. There they said it was a problem with file corruption on my computer. Not Leopard. They said they were having no problems with Leopard except for people trying to install it on an older model and similar issues. HELP!

This doesn't sound good at all . . .
Did the Apple store test your power supply? It would be good
to know that the basic hardware functions properly.
And did you try booting from your Tiger install DVD? Assuming
you can get this far, run Disk Utility from the DVD and check the
disk - if it finds bad stuff on your disk, and can't fix it, you
probably do have a corrupted disk. The only solution may be to
reformat the disk - hope you had a backup copy . . .
A big guess on my part is this happened when you hit Cancel on
the install.
If you have Apple Care (and everyone with a laptop should have
it), take it to the store, and let them fix it. You'll have a
nice, clean 10.4.10 on it (or Leopard if you want), and you can
start over . . . :^(
Good luck . . .

Similar Messages

Please Help! Macbook won't boot up after attempted Leopard install (Wont bo

Ok so I'll go through EXACTLY what has happened to my laptop in the past day.. please note that the laptop was NEVER moved from the desk while this has all happened. Also a couple other things you should know.. I had Applecare, but 6 months ago when i sent it in to replace the harddrive -- they said they found some water damage, and it would cost $700 to replace... so i just put in the harddrive myself for $50, and it has worked fine since... So I'm pretty sure I can't turn to Applecare anymore...
Alright...
Yesterday
One of my memory sticks went bad on me... (i had 2- 1gig sticks.) I took the bad one out, and the computer seemed to run fine on the single stick of memory.
Last night
I started to install leopard as an update over 10.4, seemed to work fine, though it was slow -- and finally i got to the leopard installation complete thing (please reboot the computer)... so I did...
It starts loading up... shows the mac symbol with the loading circle thing... but wait, Oh ****, i was probally was supposed to take out the cd... So i turn off the macbook by holding down the power button... and I eject the cd, and then try to start it up...
Not loading... ****.
So after some mulling i decide, alright -- i'll reinstall again...
I boot to the cd drive, choose my options, start the install, and go to sleep..
This Morning
I wake up.. the install hasn't moved at all... It's still at the same place where i left it..
****... so again I manually shut it off, and try and restart to boot from the CD again..
NO GO....
If I hold down C to boot from DVD
The computer attempts to read the disk.. CD drive seems to power down.. then try again.. Then it ejects the cd, and goes to the Apple logo with the spinning circle, but never loads. I've tried it with My old 10.4 disk, and the new leopard disk. Same result on both. neither disk seems scratched either.
If I just boot up regular
It goes to the apple logo with spinning circle.
SOOOO...
I tried resetting the PMU, and PRAM
Is it likely that it is my superdrive gone bad, at a horrible time? If so I guess i'll just buy one on eBay and replace it myself. Is there any way to test it?
Could there by another problem wrong with it?
Please help me troubleshoot this! I'd be very appreciative -- I'm a poor college Computer science student that needs his computer to work for his classes.
Thanks All!
Message was edited by: chrysanthemum

Could there by another problem wrong with it?
Yes. You need the two RAM modules, or at the very least the remaining one RAM module must be for sure securely seated. If not securely seated with only one module, the result is as you've seen.
i was probally was supposed to take out the cd...
No, not necessary. After that, the very delayed loading was totally normal, sounds as if you were just impatient.
Message was edited by: myhighway
Oh, and check the AppleCare agreement, as to the best of my recollection, you can should be able to get a refund, pro-rated for time left.
Check how full your hard drive is now. I'm not clear if you've yet erased your HD or how many systems you've installed - if not erased perhaps it's full up.
A PRAM reset should allow you to boot from the install disc, access the Install Discs's System Profiler, and see what things look like. Also, you should be able to boot to the Apple Hardware Test - while you do need a working optical drive to do so, you don't need any hard drive at all, and it doesn't sound like either one has been lost.
Message was edited by: myhighway

Macbook won't turn on after trying to install windows

Guys, I'm really desperate here.. I was installing Windows XP on my friend's macbook pro and it suddenly turned off (it didn't have much battery left).. then we tried to turn the macbook on again it just won't turn of.. we press the power button and nothing happens
can someone help me here please?

Did you re-charge it fully? How do you go about installing software or doing something else important and not being connected to live power?

IPhone 3GS Won't turn on after trying to install OS 4.1, HELP!

So i updated iTunes to the newest version earlier and then plugged in my iphone 3gs and downloaded the newest OS, 4.1 i think, it downloaded fine and then started to install then came up with an error on itunes and then the iphone turned off or something and wont turn back on, ive tried to charge it and leave it and its not working, help me please :S

P.S. I just noticed; when I hold the power and home button at the same time while it's plugged in as if I was going to restart it, my computer acts as if I'd plugged it in again (it makes the USB notification sound, itunes opens up again, I get the same "your iphone is in recovery mode" message, etc.), but that's the only response I've been able to get from pressing anything on the iphone. thanks again.

Blackberry Z10 won't turn on after software update. Black screen and LED light blinking

Im using BB Z10 (stl-100-1 ) os version 10.3.1 for 9 months, recent days it hangs a lot and it hanged later not turning on and red led has been blinking simultanously. please help me

Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
With the battery inside, connect your BB to the wall charger
Leave it alone for 2 hours, no matter what the LED or the display does
Remove the battery
Wait 15 minutes
Insert the battery
Wait another 2 hours, no matter what the LED or the display does
This has been known to "kick start" some BBs. If it fails, please do it again but increase the step 4 wait time to 2 hours, and perhaps as long as 4-5 hours.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
Obtain an known good and already fully charged additional battery...use it in your BB and see what happens
Obtain access to a known good and identical BB...use your battery in it and see what happens
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Aluminium iMac won't power up after shutdown

Hello All,
I have bought a 20" aluminium iMac for my parents a couple of weeks ago. It went extremely well in the first few days, but I got the complaint from my parents that it cannot power up after the proper shutdown.
It is very strange that it won't power up after it has been shutdown for a couple of hours, unless I unplug the power cord and plug it back in after a minute or so (reset the SMC)
Oppositely, I can power it up normally right after it has been shut down for a few minutes. But never overnight.
I have tried everything I know about like reset SMC and PRAM, as well as running apple diagnostic. Symptom still persist (though the diagnostic says nothing wrong with my hardware)
Is there anyone facing the same problem as me ?
Thanks
Jimmy

Thanks Guys.
I haven't called Applecare yet. However, I have reinstall the system and done a software update EXCEPT the latest imac software update v1.1 released recently.
See if anything good happen tomorrow and will let you guys know
by the way, it's really great that Mac retains everything including the Apps and Desktop setting after the reinstallation......... nothing has to reinstall except the OS itself
Jimmy

Mac App Store non responsive after trying to update to OS X 10.10.3

Mac App Store non responsive after trying to update to OS X 10.10.3. Machine froze, and after rebooting App Store does not work. Force Quit menu shows two items as unresponsive - App Store and App Store Web Content.

This procedure will delete certain temporary and cache files used by system processes. The files are automatically generated and don't contain any of your data. Occasionally they can become corrupt and cause problems such as yours.
Back up all data before proceeding.
Triple-click anywhere in the line below on this page to select it:
/var/folders/zz
Right-click or control-click the highlighted line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with a subfolder named "zz" selected. Move that subfolder to the Trash. You may be prompted for your administrator login password. Restart the computer and empty the Trash.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Acrobat Pro for Mac won't start, even after restarting the machine. Any suggestions?

Acrobat Pro for Mac won't start, even after restarting the machine. Any suggestions?

Hi Patrick,
Can you please mention the version of Adobe Acrobat that you are using and on what OS version. Also mention whether this problem has started recently and was running fine earlier or is it a fresh install and has never worked for you.
Have you tried uninstalling and reinstalling the product after you started facing this issue.
-Shashi

Mac OS no longer available after trying to remove Windows on Bootcamp. How can I restore Mac OS without the Mac HDD in options?

Mac OS no longer available after trying to remove Windows on Bootcamp. How can I restore Mac OS without the Mac HDD in options?
So what I did was, I had bought my iMac from a shop and asked them to do bootcamp for me. However, they installed 32 bit instead of 64. My fault, I did not make my self clear about it. So after it has been delivered to my house, I realized that I wanted the 64 bit. I tried to remove windows on bootcamp but honestly, I have not experienced this before. So I failed. I believe, I did something wrong.
So I opened the iMac and it keeps asking me to go to windows. Windows OS also corrupted.
I tried the Option Key but the only option is Windows 7 only. So using a different keyboard, I press option and it only shows Windows HDD and the Mac HDD has gone.
What am I going to do? How can I restore Mac OS without the HDD anymore?

iMac, Mac OS X (10.7.2) < your profile
Try using Lion Recovery

MacBook Pro won't boot after trying to install 10.7.3 update. Start up stalls at Apple logo and spinning gear.

MacBook Pro won't boot after trying to install 10.7.3 update. Start up stalls at Apple logo and spinning gear. Computer won't even start in safe mode.

My daughter's MacBook Pro was doing exactly the same thing. I don't know if it had anything to do with the latest update. She called me about a week ago saying that her MacBook began running slower by the day . She then called me Friday and told me that it wouldn't get past the gray screen and the gear just kept on spinning. I did everything I could over the phone including Safe mode which it wouldn't go into and thought maybe it was the hard drive. She took it to the Apple store. Originally, they also thought it was the hard drive. It ended up being a corrupted operating system (Lion). Apple genius simply re-installed Lion and she's back up and running. Good thing she backed up right before it crapped out. She'll be restoring everything tonight. Don't know if re-installing Lion will help your situation, but it did the trick for my daughter.

Acrobat pro won't launch even after trying deactivate

Having problems with CS6 running on 10.8.5
Acrobat Pro won't launch even after trying the"deactivate" solution
Also, indesign have has a few glitches...can only save file once...no resave or save as
Please help, I need all aspects of CS6 for my work
Thanks

Hi Jtiger74,
Please update all of your CS6 applications via the Adobe Application Manager. The updates contain a patch to prevent this issue from happening again.
Refer the KB : CS6 applications in Creative Cloud unexpectedly revert to trial mode
Regards,
Rave

Mac won't re-start after going to sleep

Since installing a new version of FaxstfPro (version 10.7), my MAC won't re-start after going to sleep. I have to re-boot to get the system started again.
Thanks for any ideas on how to re-store the sleep fucntion.

Thanks for the excellent tip. From reading the bluetooth advisories, I realized that my D-link was incorrectly installed in a UBS hub. Moving it to a direct UBS port resolved the problem.
During the trouble shooting process, I found that I do not have a Bluetooth setup assistant. I have recently installed OS X 10.4.6 and also applied the Bluetooth firmware update, but I can not find the Bluetooth setup assistant in Utilites, and a search via Finder didn't locate it either. And I can't find the software in the .Mac downloads.
Any suggestions on how to restore the assistant?

TS3243 My Desktop Mac won't startup, it turns on to the grey screen flashing question file. I have been able to startup from the snow leopard install cd but once I try to repair within DU the disk never appears in the side panel. The only thing there is "

My Desktop Mac won't startup, it turns on to the grey screen flashing question file. I have been able to startup from the snow leopard install cd but once I try to repair within DU the disk never appears in the side panel. The only thing there is "Media"... What can I do? Help!

If Disk Utility cannot see your drive it doesn't look good.
You could try DiskWarrior. It is expensive but can often fix directory structures where DU cannot.
Replacing the drive is also a strong likelihood. If you don't have a fairly recent backup, then it might be worth buying DiskWarrior
additonal notes;
Gray screen appears during startup

Ipod won't work after trying to install Paid 2.0 update

I bought the 2.0 update for my 16 gig ipod touch. After trying to install the update through itunes half way through the update it gave me the message "The ipod could not be restored. An Unknown error occured (6)." I tried to do a restore on the ipod it it does the same thing. Can anyone help? Now after paying for an update I have an ipod that doesn't work at all.
I tried doing a restore using the old software on a different itunes library and get the same error message.
Any suggestions?
Thanks Larry

lukemichael wrote:
ok i have figured out how to fix this problem!! it is simple. make a new account on your computer. Now use the itunes on that account and just plug ur touch in and restore it. It will restore it to the software 1.1.4 . now just go back to your main account on ur computer and plug ur touch in once again and it will restore it to its original settings and sync all your songs and videos and the rest.
I followed the above instructions. Let Itunes 7.7 set itself up on the new account and downloaded the update. The first attempt didnt work but the second attempt after I rebooted the PC I logged in on the new user and booted up Itunes.
When that had finished faffing about I connected the USB cable into another USB port (above the one its just come out of if you get my drift) and it started extracting the software for Restore then it started prparing the ipod for for restore and then started uploading the software to the ipod in which it had not done it before. As I type it has just finished synching the ipod with my current Itunes library on my default windows account.
I am running the update but will have to enter my contacts details again but hey thats no big deal.
So I hope you all get yours to work.
Cheers
Hentis

ITunes is giving me a runtime error and won't load after trying to install update

After trying to install the latest update to iTunes my iTunes will no longer work. I've tried uninstalling and re-downloading and still get the same runtime error

Hello Scottee2hottee,
Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer before reinstalling iTunes.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario

Mac won't power up after trying Leopard install. Black screen of death.

Similar Messages

Maybe you are looking for