Mac won't restart to install Leopard

In short, I need to do an erase and install for Leopard. The problem is that my computer will not shut down unless I do it via a hard shut down. This prevents the Leopard process from starting. How do you boot up from the DVD drive so I can install Leopard?

I'm not sure where you are in this process. Insert the Leopard disk. restart and hold down the 'c' key to boot from the Leopard disk. Then proceed with your Erase & install.

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Mac won't restart during software update

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Thanks very much for any help you can provide.
Ocean

Yikes -- "hosed"? One of my LaCie drives won't mount. I went to the Apple store last night and the "experts" said that a firmware update will be released at some point, but not everyone is having problems. I wonder if I should reinstall Lion to see if that would help reset everything.....
But then, that's for another thread (which I started but no one could supply an answer).
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Mac won't restart after updating to OS X Mountain Lion

Mac won't restart after updating to OS X Mountain Lion. Please help?

Like what happens? Is it just spinning?
If you've waited sufficiently long (say 10 minutes) you could just hit the power button which will do the trick. A little more gentle would be to open a terminal window (if you can) and type 'sudo reboot' (without the quotes) and enter your password when it asks. That will do it too.

MacBook Air won't restart after installing Mavericks

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Ok. Nevermind. I guess I had to Force Quit/Relaunch Finder.

My mac won't restart, shut down, or go to sleep. And the volume and brightness does not work as well.

My mac won't restart, shut down, or go to sleep. And the volume and brightness does not work as well.

Connect the computer to the power.
Hold the power button down for 10 seconds or more.
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best.

My mac won't restart

My mac won't restart because I have an app running, but when I turn it off it tells me the same thing. What do i do?
This has been going on for about 2 months, and before than it worked fine.
I have run out of ideas.
I also know that my problem has not happen anyone esle, so please help.

Force Quit the App. Look in Activity monitor for the App that won't shut down. More then likely it is Mac Mail which is IMHO one of the worst programs ever written for any computer system. If it is Mac Mail that is the problem I suggest you find a different Mail program.

Leopard insallation aborted Mac won't restart

New to this forum so apologies if I'm posting this in the wrong way. I tried to install Leopard on my Flat Screen i Mac G4. Got the message that the hard disk would need to be fully erased before insalling Leopard. So, I tried to quit the install disk and re-start from hard drive - 10.4.11.(Tiger) Restart doesn't progress beyond spinning wheel /grey screen then turns itself off after a couple of minutes. I cannot eject Leopard disk and there's no manual eject option. (I've tried holding down mouse button etc)I can get back to Leopard install disk using c on start up but can't get out of this loop. I haven't got a complete back up (stupid...? yes) so don't want to risk losing data. Any ideas?

You may have to guide me through this one....I'm not sure where I stand with my data. In terms of the Leopard attempt: I went through the language choice, the licence agreement, the destination volume then I got the message that said to install, the volume(HD) and data would have to be erased (or something like that). At that point I chose to quit using the quit option in the installer toolbar. The quit option still recognised the hard drive with 10.4.11 as its O.S.I never got as far as partitioning, formatting etc.
Not sure I really understand the PRAM option. can you talk me through that step by step. Is that all 4 keys command alt p and R together or in sequence? "earl"
Thanks for your help. Some good news - I've ejected the Leopard disk using the mouse button

Mac Mail application won't open since installing Leopard

Hi Folks,
This is my first post - I have usually been able to locate the help I need just by searching through the discussions, but haven't found anything on this issue (hope I didn't miss it). Since installing Leopard on my MacBook (2 GHz, Intel Core 2 Duo, 80 GB HD) I cannot open the email app. (Mac Mail). The error message I get is: "+you cannot use the application "mail" with this version of Mac OS X+". Any help would be much appreciated.
Thanks!

If you had the Mail Application stored in any other directory (folder) than the root Applications Folder, you will get this error message because Leopard installs a new Mail Application in the Applications folder.
Delete your old Mail Application from its current locations, and from the dock, and run the newly installed Mail Application in the Applications Folder and you should be fine.
This is also true for several other Applications that are installed new in Leopard. I don't know them all, but you will when you run them and get the same error message.
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Hello,
I have Mc Pro 3,1 8 cores with OS X 10.5.8. I upgraded to Snow Leopard 10.6.3 then download another upgrade to 10.6.3. The download was successful but I need to restart my Mac Pro but it won't restart. I'm seeing Apple Purple/Pink in desktop. I waited for an hour to seee if it will change but nothing Happen. Can anybody help.
Thank you
Arnold

My own method, is to keep the old system as is, your safety net, and to do a clean install and let Setup Assistant help afterward.
If or when you upgrade past Snow Leopard be sure to do so, leave everything behind, Lion and above do not include support for the PowerPC coded apps and would cause trouble.
I think we have reached point where only 10.9.5 and Yosemite get full security support, Lion and earlier are gone as far as support and Lion did introduce a security bug just squashed finally but only in those later versions.
If you are not already, check out Carbon Copy Cloner then: http://www.bombich.com

IMac won't restart after installing OS X 10.6

All I get after installing Mac OSX 10.6 Lion, is a spinning wheel of death. What is going on that it won't restart properly?

Nevermind, I have found a work around. Have to start in "safe mode" then the Setup Assistant will launch properly and the Software Update also works properly.
On to Lion & 10.8!
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Mac won't restart or open preferences on Safari

Hello Apple Users,
I have a problem with my Macbook Pro. My girlfriend installed a little while ago a Browser Hijacker called "websearches". Suddenly, I used an antivirus which it found it and deleted it. My mac was safe apparently, the only thing that remained was the home page, whenever I start safari I have the webssearches homepage. So I tried to go on preferences, clicking on safari, to change the home page, but it won't open. Every time I click on "preferences" nothing happened. So I tried to re-install safari, but to do that I have to restart the mac. And it won't restart, whenever I click on restart the upper bar and everything on my desk disappear, but stays like that forever without restarting and so without completing the re-install process of safari.
According to my anti virus, there's nothing to worry about on my mac, but how can I solve this problem?

1. Force Quit .
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    Press Force Quit button at the bottom of the window.   Wait.
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2. Relaunch Safari holding the shift key down.
3. Turn off wifi and turn it back on.
    Turn off Wifi. Click Wifi icon in the menu bar and select “Turn Wifi off”.
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For more info:
http://www.adwaremedic.com/kb/scampopups.php
http://www.thesafemac.com/tech-support-scam-pop-ups/

My .Mac Email not working after installing Leopard Upgrade.

Hi, I just installed Leopard in my MacBook and I'm not available to send out mails, I do receive them but not send out, if any body have any idea of what is going on I will appreciate some help.

If the user account is associated with an Apple ID, and you know that account password, the Apple ID can be used to reset your user account password.
Otherwise, boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select Utilities ▹ Terminal from the menu bar.
In the Terminal window, type this:
resetpassword
That's one word with no spaces. Then press return. A Reset Password window opens.
Select your boot volume if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Follow the prompts to reset the password. It's safest to choose a password that includes only the characters a-z, A-Z, and 0-9.
Select  ▹ Restart from the menu bar.
You should now be able to log in with the new password, but you won't be able to unlock the Keychain. If you've forgotten the Keychain password (which is ordinarily the same as your login password), there's no way to recover it. You’ll need to reset your keychain in the preferences of the Keychain Access application.

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Hi everyone, I just installed leopard and after installing i tried opening one of my word documents to do some work and none of my Microsoft applications will open now!! So i re-installed leopard and same result...should i go back to tiger? re-install word? if i reinstall word will all my documents remain intact? this ***** can someone help me?
Thank you!

I found it on Mactopia.com
http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/ Office2004/Office2004_1139.xml&secid=4&ssid=39&flgnosysreq=True

After Snow Leopard install, my Mac won't restart or shut down...

...and when I attempted to install 10.6.1 update, it WILL NOT restart, hence NO update. It's functional, but stuck. Any suggestions? What details/info. do you need to make a suggestion?
Thanks for your assistance.
Chris

Hello Chris:
There is a reasonable possibility that you have a hardware problem (not what you wish to hear).
However, try a couple of things (if you are able to) in sequence. If the problem goes away, quit!
1. If you have installed it, remove any third-party memory (OS X is notoriously picky about memory).
2. Boot from the software install DVD while holding the "D" key down. That will invoke Apple's hardware checker.
3. Boot from the software install DVD and run repair disk (not permissions, that is different).
4. Reinstall OS X 10.6 from the install DVD.
If none of that helps, I am afraid you should go to an Apple store or Apple certified technician for diagnosis.
Barry
Message was edited by: Barry Hemphill

My Early 2009 Mac Pro won't restart after installing Mavericks

I have installed Mavericks on my Early 2009 Mac Pro and all seemed to install just fine but when I restart the Mac then it won't get past a grey screen with Apple logo. It seems that it does get reasonabley far into the startup, it gets passed the grey screen with cricling progress thingmy under the Apple logo, then it flashes very quickly and after that it is a grey screen with the Apple logo and no further.
I did try installing Mavericks when it first came out and I had this problem so I just abandoned and reinstalled Mountain Lion from my Time Machine backup. However I thought that with Mavericks now at 9.1, maybe it would work okay this time but no change. However this time I do want to get it working because the lastest Final Cut Pro X requires Mavericks and I do a lot of video editing.
Here are the things I've tried which have made no difference:
Removed all peripherals, so that now nothing is plugged in except the original Apple Keyboard, my Apple trackpad and my Eizo monitor.
I tried starting it in Safe Boot mode but this made no difference.
I started it up in Recovery mode and it will start in Recovery mode. While in Recovery mode I checked the startup hard drive with Disk Utility, the drive is fine, as and I repaired disk permisions which made no difference.
I zapped the PRAM.
I connected it to my MacBook Pro in Target Disk mode and used ProSoft's Drive Genius 3 to check over the startup hard drive again and check disk permissions and all is well.
It still will not startup
I would be most grateful if someone could assist.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Mac won't restart to install Leopard

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