Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.
Mac won't update software or access iTunes shop. Message comes up with 'not connected to the net. Check connections' error. I still have internet access. Changed my Apple ID but no result. Repaired permissions and re-installed operating system.
It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)
Similar Messages
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i cannot access itunes store- it comes up with a blank screen that merely says itunes store
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.) -
When transferring an 18 minute iMovie from my iPad to iTunes a message comes up saying not enough disk space to send 16917 mb more space needed. How do I overcome this?
Is there enough room on the target disk?
Can the target disk accept files over 2Gb? -
I shared my apple id with my sons iphone. Now dont want him seeing my imessages. I changed my apple id on my phone for imessages and facetime. But he still is getting imessages sent to me? Help
Hi fredfromcan,
Thanks for using Apple Support Communities. I would recommend signing out of your Apple ID for iMessage on your son's iPhone, instructions for which are found here:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
To sign out of your Apple ID
Go to Settings > FaceTime, tap your Apple ID, and select Sign Out.
Go to Settings > Messages > Send & Receive, tap your Apple ID, and select Sign Out.
You may also want to make sure his phone number is deactivated for your Apple ID:
iOS: Deactivating iMessage
http://support.apple.com/kb/ts5185
To deregister your phone number, tap Settings > Messages and turn iMessage off.
Cheers,
- Ari -
My MacBook Pro that is running on Mac OS X 10.6.8 won't update software that I need in order to download the newest iTunes software to connect to my iPhone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.
In addition to Stedman's spot-on reply --
When you buy an upgrade disk, all updates in that OS can be found on Software Update.
For instance, I bought Snow Leopard at 10.6.
All other updates have been free and downloadable. So I'm not a 10.6.7.
10.4 (Tiger) went to 10.4.11.
10.5 (Leopard) went to 1.5.8
10.6(Snow Leopard) is currently at 10.6.7.
Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
After that, updates are free til 10.8 comes out. -
Lost all my bookmarks when i had to erase my mac and re-install operating system.
I had to erase my mac and revert back to an older operating system. I was using Time Machine to back up my computer, so I thought it would back up my Firefox bookmarks file as well. I reinstalled Firefox, but I can't seem to find the file anywhere. I checked in this location Library/Application Support/Mozilla
I also have a Sync account, but can't find my recovery key and I no longer have access to the other computer that it was synced to.
Any ideas on how I can get my bookmarks back?Did you find the Firefox profile folder in the Time Machine backup?
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
The bookmarks are either in the places.sqlite file or as a JSON backup in the bookmarkbackups folder.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
We have an Apple e TV 1st generation. We want to use AirPlay. When we go to Software Update, under settings, general, we get this message - There is no update available. Apple TV can't check right now. Try again later
The wiFi is connected and working
Please help?Also the 1st gen device was discontinued awhile ago, since it runs on a different OS compared to the newer models it hasn't received any updates for 3 or 4 years now. There would be no update to check for.
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I'm on 3 as pay as you go and bought an all in one 15 so i get unlimited data for 1 month, but for somereason my internet has stopped working asnd i still have 3 weeks left of data? My iphone no longer show the personal hot spot button too and when i select it from mobile data it is forever loading and does not work >
Contact the carrier and ask them what is going on.
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My i pad won't charge, I plug in and it comes up with 'not charging' in the corner???
Yes so when I plug my charger into I pad a message comes up in the corner were the charge bar is with 'not charging' I have rebooted it, problem still occurs!!
1. Clean docking port with clean tooth brush
2. Try another wall socket
3. Try another cable (make sure it's an original Apple cable)
4. Try another charger (make sure it's an original Apple charger) -
FileVault off or on when repairing permissions and updating software?
Does anyone know if FileVault can be left on when repairing permissions and installing apple software updates. I have been turning it off before doing so, but not sure if that's needed. I've been doing that just to be on the safe side.
Using an iMac DVD, with an external firewire HD with OS X 10.3.9 on one of the partitions.
Thanks for any info
iMac DVD + Mac OS 9.1.x G3FileVault only affects your home folder. Permissions repair repairs only permissions on installed OS packages, which are in system folders. Apple software updates make changes to system folders. Since the system folders aren't affected by FileVault, leaving FV on shouldn't affect these operations.
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When I try to download and install the latest software version of iTunes, this message occurs: "iTunes has an invalid signature. The download has been removed." Any suggestions?
You seem to have an iTunes problem and not an iPod problem. I suggest posting in the iTunes forum.
How areyou doing the download?
From Apple's site?
Via the Apple downloader
PC or Mac? -
My Mac says i do not have sufficient permission,( though I've repaired permissions and checked that I'm an administrator of this computer) to upgrade- can you tell me what the problem is? Mac 10.5.8
== This happened ==
Every time Firefox opened
== I attempted to upgrade from 2.0 version ==
== User Agent ==
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X
If you have Mac OS X 10.5 or newer then do this:
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
The Creative Cloud application becomes inoperable continually on both my Windows 7 and 8.1 operating systems. I'm tired of re installing the application after deleting the OOBE file to get updates and syn settings between computers for Photoshop. Is this an endemic problem with others? I'm using Google Chrome as my browser. Is this an issue with the problem?
Similar problem just happened to me with the Creative Cloud Update 1.7.1.418—slightly different so I thought I'd share. I have multiple Adobe Creative Cloud programs installed on my computer, all working just fine. I updated the Cloud App to the latest version and then it shows me that I have only one program installed! All my previously installed programs (Photoshop and the like) still work but show as "install" instead of "Up to date". Initially I thought I'd have to re-install the Cloud app or recreate the OPM data base but then I noticed that some of the Cloud app preferences (Apps > Settings > App Language) were different to what I had set previously. I use English (International) language, the update had reverted the app back to English (North American). I flicked back to my previous language and bam, all my apps now show as being installed correctly.
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My Mac won't update itunes to 11.1, so my iphone wont connect to itunes
My Mac won't update itunes to 11.1, so my iphone wont connect to itunes
Sorry to hear that.
If you have a question, then explain your issue in far greater detail and ask it. -
I have a MacBook5,1 Processor Name: Intel Core 2 Duo Processor Speed: 2 GHz what operating system can i update to
If you are running 10.6.8 you can download 10.9 from the App Store and install it with going through 10.7 and 10.8 first. 10.9 Mavericks is a free download in the App Store.
10.9 Mavericks will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.9 http://roaringapps.com/apps:table
Also Mavericks doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Mavericks.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.
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