Macbbook wont read system update dvd

Hi, I bought an old macbook pro (2007) and have been trying to update the osx 10.4.11 to a 10.5.
Apparently this is a common problem with age of the model,you have to update with a actual dvd from apple etc.
I got a 10.5.1 (exactly the right one i need) from apple and thought all would be fine-but NO.
My macbook says the dvd is blank.It IS NOT.
I put it in a friends mac (same age) and the dvd is fine.I think my dvd drive is o.k as i re-installed the original 10.4 osx discs
my mac came with as soon as i got it-so it is registered to me too.
Don't get this,is there anything i can try,or do i have to take it to apple shop?
Thanks for any suggestions

adrianburns71,
are you trying to install Leopard from a DVD originally sold at retail? If so, are you sure that it has Intel Leopard rather than PowerPC Leopard?

Similar Messages

  • IMac won't read the System Install DVD after trying a Software Update (Whic

    Last weekend I tried downloading the 10.4.7 update to my iMac. Towards the end of the download the iMac crashed out and said that the Software Update was unsuccessful. As this was the case I tried rerunning the 'Software Update' again but after a few seconds of the application running and the little window being on the screen, it just dropped out and exited. As this was therefore not working I tried to download the Software Update as a Stand Alone application. I found after downloading the file that mounting a disk image on my iMac no longer works. My next step was to try and reinstall OS X from the System Install DVD. I put the DVD in the DVD Drive and found that after it whirred for about 20 seconds, the disk ejected. I thought this was odd so I tried to boot the iMac , holding down the 'C' key once the DVD was in place inside the iMac. The Mac powered up and then the DVD whirred for a while and once again it ejected the DVD. I now have no way of reinstalling OS X..and am at a loss. I called up the supplier of the iMac as I only purchased it in May 2006. They advised me that the warranty only covers Hardware and not Software. They said with a problem like this it could be expensive to try and work out what is causing it as it is sort of an unknown. I would like to know if anyone else has had this problem, is there some way I can see what the iMac is doing when it is trying to read the DVD and the ejects it, and is there some way of 'resetting' the iMac so that it is in the initial state. I know the BIOS on these machines is a 'soft' BIOS so as the supplier said, it is quite possible that the Software Update has corrupted the soft BIOS on the machine. Any ideas?

    Yes. It is possible that the DVD could be bad.
    It is also possible that your corrupted installation is preventing the DVD from working right.
    It would seem strange, except that this happened with another guy as well. But, once we disconnected his internal hard drive with the corrupted OS 10.4.7 install, the machine booted from the DVD and worked properly. We then connected a different hard drive to install to, and it worked fine. Then, we connected the drive as a secondary and formatted it and it resumed working.
    But, with an iMac CoreDuo, you cannot open the machine to unplug the drive. So, you'll be a bit stuck if you require the same solution. He had a PowerMac G5.
    But, basically, his corrupted OS 10.4.7 installation was preventing booting from a CD, booting into safe mode, booting from an external drive, or any other kind of booting.
    So, for him, the only option was disconnecting the internal drive and installing on another one.
    I hope this doesn't turn out to be necessary on your system as well. If so, you'll need to take it into the shop for servicing.
    The only other option I could think of is to try and boot it into Target Disk mode, and format it's drive with another computer. Perhaps that would work.
    Once your internal drive has been cleared (formatted), then it may boot from the DVD again (assuming your problem is the same as the other guys).
    You can read about Target Disk Mode here:
    http://docs.info.apple.com/article.html?artnum=58583
    You can read about the steps we took to troubleshoot and repair the other guys machine here:
    http://discussions.apple.com/message.jspa?messageID=2629919#2629919
    Perhaps that will help explain what I described above.
    I hope this helps.

  • T43 won't read DVD that has safedisc DRM encryption and System Update not showing BIOS update

    I've just acquired a second hand T43 (2668WZT) that is working fine with one exception. I cannot get it to recognise a game DVD that apparently has safedisc DRM encryption on it to prevent copying. The DVD works with no problem on my desktop system but I thought it would be useful to be able to run it on the Thinkpad as well when travelling.
    Does anybody have any ideas on what the problem might be? I'm on BIOS level 1.24 and the BIOS level is now up to 1.29 which raises the other slight mystery. I've installed the latest version of system update but that is not flagging any BIOS update as available so I'm a bit reluctant to download and install in case there is some pre-req missing.
    All advice on either issue gratefully received!

    Yes. It is possible that the DVD could be bad.
    It is also possible that your corrupted installation is preventing the DVD from working right.
    It would seem strange, except that this happened with another guy as well. But, once we disconnected his internal hard drive with the corrupted OS 10.4.7 install, the machine booted from the DVD and worked properly. We then connected a different hard drive to install to, and it worked fine. Then, we connected the drive as a secondary and formatted it and it resumed working.
    But, with an iMac CoreDuo, you cannot open the machine to unplug the drive. So, you'll be a bit stuck if you require the same solution. He had a PowerMac G5.
    But, basically, his corrupted OS 10.4.7 installation was preventing booting from a CD, booting into safe mode, booting from an external drive, or any other kind of booting.
    So, for him, the only option was disconnecting the internal drive and installing on another one.
    I hope this doesn't turn out to be necessary on your system as well. If so, you'll need to take it into the shop for servicing.
    The only other option I could think of is to try and boot it into Target Disk mode, and format it's drive with another computer. Perhaps that would work.
    Once your internal drive has been cleared (formatted), then it may boot from the DVD again (assuming your problem is the same as the other guys).
    You can read about Target Disk Mode here:
    http://docs.info.apple.com/article.html?artnum=58583
    You can read about the steps we took to troubleshoot and repair the other guys machine here:
    http://discussions.apple.com/message.jspa?messageID=2629919#2629919
    Perhaps that will help explain what I described above.
    I hope this helps.

  • Can't repair disk permissions, System Updates wont install

    Hi there,
    I wondered, why any system update wont install on my MacBook Pro with Leopard 10.5.5. So I tried to repair disk permissions which causes an error that calls something like "there is an error in quitting the process" (sorry ... have only the german version, so this is nearly what it says).
    Repairing the permissions from a Leopard DVD ends up the same way.
    Repairing the harddisk works fine.
    Updating the 10.5.5 Combo Update quits with an error that says "The Installation package couldn't install some of the files in "/". Contact the Manufacturer."
    Any ideas what this could be ? Thought it startet a couple of days ago with the installation of a new Java Version, but I'm not sure if this causes any problems.
    Thanks for any suggestions

    ok,
    I've found this in the logfiles:
    Started verify/repair permissions on disk disk0s2 Macintosh HD
    Error -9972: The underlying task reported failure on exit
    Finished verify/repair permissions on disk disk0s2 Macintosh HD
    Error detected while verifying/repairing permissions on disk0s2 Macintosh HD: The underlying task reported failure on exit (-9972)
    Repairing the keychains worked fine but didn't solve the problem at all.

  • Hi there, i installed a system update earlier on my MacBookPro and now it wont connect to wi-fi, working through Network Diagnostics hasn't solved the issue.  all other devices here are connecting normally.  any ideas?

    hi there, i installed a system update earlier on my MacBookPro and now it wont connect to wi-fi, working through Network Diagnostics hasn't solved the issue.  all other devices here are connecting normally.  any ideas?

    Hi, this has worked for a few...
    Make a New Location, Using network locations in Mac OS X ...
    http://support.apple.com/kb/HT2712
    10.7 & 10.8…
    System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
    10.5.x/10.6.x/10.7.x instructions...
    System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
    The interface that connects to the Internet should be dragged to the top of the list.
    10.4 instructions...
    Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
    If using Wifi/Airport...
    Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
    For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
    208.67.222.222
    208.67.220.220
    Click OK.

  • I bought the Snow Leopard Update but now my macbook wont even accept the DVD and keeps ejecting it. This is the same for all DVDs.

    I have a very old (refurbished, bought over 4 years ago) macbook pro 15". It's been running ok on OS X 10.5.8 until very recently. It started ejecting disks, and then the new adobe flash player update wouldn't work. Lots of other little things have been happening as well.
    I had been considering buying a new macbook, but one of the Apple store people suggested I update instead (a much cheaper alternative!). So I bought Snow Leopard, and it arrived in the post today. But now my macbook wont even accept the dvd. It takes it in, whirs and complains a bit (for less than 60 seconds) then ejects it again. I have tried cleaning the disk, cleaning the disk area with a credit card + lens cleaner (a trick I saw recommended on this forum). But no luck.
    Any advice?
    I am a trainee teacher and actually will be gutted to have to get a new laptop (as I really cant afford it). BUT obviously if I have to I will. I just need to extend the life of this one for as long as possible, until I have more money to get a better one!

    Bring your MBP to an Apple store genius bar and see what they say about your MBP optical drive. 
    Look on the OWC web site.  They sell optical drives for older MBPs.  Perhaps there is one that will fit yours.  Installing one is not brain surgery.
    Otherwise examine the iFixit.com and Powerbookmedic.com web sites for replacements.
    Ciao.

  • I can't read in Mavericks DVDs and Bluray data burn with UDF system files burn with Snow Leopard, please help me. Thanks

    i can't read in Mavericks DVDs and Bluray data burn with UDF system files burn with Snow Leopard, please help me. Thanks

    They are DVDs with video files from a little more than 2 GB per file, were burned in Snow Leopard, with UDF file system, now that I updated to Mavericks when I try to read disks displays the directory in the finder a moment and then disappear and does not display them show them more. It is impossible to read the discs, but only those who were burned with UDF file system. Thank you for your help.

  • Since system update my emails wont connect to server- Please help

    My emails have worked fince since owning this phone, but as of 5/6 days ago the emails will no longer work. s
    I have looked at the settings and still says cant connect to server, so I deleted the account from the phone to then reinstall. But now it wont connect at all and I get the error message could not open conection to server. I have also tried entering manually but still have no luck. I had a system update around the same sort of time so I ma unsure if this has effected things.
    I have had to open the Hotmail app from the play stor in the mean time, but would like to get the phone working as it should as this had an email time setting so I wasnt disterbed by junk mail in the evening/night.
    Please can someone advise.
    Thank Jenny

    Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
    First try clearing data for the email app under Settings -> Apps -> All -> Email -> Clear data and then restart the phone. When you then open the email app it will ask for your email address and password. Enter those but select manual setup, Exchange ActiveSync and then use m.hotmail.com as server address, your email address as user name and see if that works.
     - Official Sony Xperia Support Staff
    If you're new to our forums make sure that you have read our Discussion guidelines.
    If you want to get in touch with the local support team for your country please visit our contact page.

  • Updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reacticate it

    updated my iphone 3gs to the 5 ios and now my phone wont read my sim card when i reactivate it.
    Every time i connect it to itunes all it says is "There is no SIM card installed in the iphone you are attempting to activate." Even thought there is a sim card connected in my phone.

    Is the SIM from a supported carrier?
    Is the device carrier locked, officially unlocked, or hacked to be unlocked?
    Has the SIM been reseated?  If not, try that.
    Also, basic troubleshooting is reset, restart, restore.  Has any of that been tried?

  • Itunes wont update on windows 7, ipod wont read on itunes

    Hi, itunes wont update on windows7, and after unsuccesfull updates (several) now my ipod wont read on itunes, it does show up on windows as a driver, have researched this a lot ,getting weary now..have deleted affliliated apple files etc , reinstalled , have several issue messages, one warning was , please download manually , go to tools and download? how do i do this? cant find a toolbar for this download? please help.
    had to upload this version of itunes 10.3.1.55, but it doesnt recognise my new ipod touch , is there a version except for the latest itunes that will read my ipod touch 4.3.5?

    Did you check your security software settings? iTunes for Windows: Troubleshooting security software issues
    Here's some more : Trouble installing iTunes or QuickTime for Windows

  • Dvd r wont read in my computer

    Has anyone else had a problem with a DVD+R not reading in the DVD drive on the Mac?

    In your System Profiler under "More Info">Disk burning, it should list the compatible DVD formats.

  • Wont read sim after update

    iphone 4 wont read a sim card after updateing to ios 6 plus

    Okay - if the phone was an AT&T one & has an AT&T SIM in it, try reseating the SIM as outlined here.
    What message do you see on the iPhone's screen?
    You may want to take it to an AT&T store and get the SIM replaced, just in case your current one has issues.
    ~Lyssa

  • I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, re

    I updated Itunes today to the latest version. Windows 7 64bit. None of my drivers work and get an error when itunes starts, about registry setting for reading and writing dvds and cds missing. Anyone else have the same issue. I downloaded itunes again, reinstalled still have same issue.

    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • My drive wont read disks after update to 10.6.3

    Hey.
    After I update my MacBook Pro Uni fall 08 to Mac OS 10.6.3 my drive no longer wants to read cds nor dvds, well it sounds like the drive tries to read the disk, but it just enters a infinite loop, anyone who knows what to do?

    Welcome to Apple Discussions
    The first thing to try is to run a DVD Lens Cleaner disc through it to see if there's a speck of dust or dirt on the lens that's causing read/calibration problems - it's surprising how often this simple process can resolve things ...
    I use: http://www.allsop.com/classic-cleaning/ultra-pro-lens-cleaner/

  • System Update 3.14 Read More Info and then SU Disappearing

    Hello,
    I have a small problem with System Update 3.14 on T42 2379DXU. After scanning my system for possible updates SU shows me all things to install. When I press + to expand it and then Read More link the chart seems to be loading, it shows for a couple of miliseconds and then it disappears and so does System Update. I need to restart it to scan system again, but the problem stays on.
    Anybody got along with that?

    I have the same problem with my new T500 machine. XP SP3, .Net 2.0. I have contaced Lenovo support and they have not yet followed through with an answer.

Maybe you are looking for

  • Connecting Macbook Pro to TV via S-Video or Composite video

    Hi, I own a Macbook Pro mid 2010 model, and I was wanting to connect it to my somewhat old TV. The TV itself has a input for S-video and the regular RCA composite inputs, no HDMI, VGA, or DVI. I purchased a miniDisplay Port to DVI adapter and a DVI t

  • HP Photosmart 7510 won't scan

    Hello!  I have an HP Photosmart 7510 all-in-one.  I've had it for over a year now, and have never had a problem until recently.  It has always printed and scanned just fine.  Now I can't get it to scan at all, although it still prints without a probl

  • I can't backup my iPad to my computer so I can't update to iOS 5

    I have an iPad and I still can't update to iOS 5 since it came out. The original computer that my iPad would sync to is gone and I authorized my new computer but i never checked the music box and video box and app box so it doesn't sync but to back m

  • 5800 GPS, clarify online usage?

    I tried searching around existing topics, but was a little confused at the replies I found, so to clarify: So I was testing out the GPS, had Bluetooth and A-GPS disabled, network and integrated enabled, and it still connected to GRPS and cost me. I d

  • Select by specified order

    Hi, In the table, (testtable). That are contain pair values var -> num : a - > 1, b -> 2, c -> 3 .......... z ->26 . I want to select var from testtable by specified order by num in (1,3,5,2) the var order to be a,c,e,b num in (5,4,3,2,1) the var ord