Macbook 11". Mac OS 10.6.8. Firefox 12. Won't display Alexa toolbar. Tools/Add-ons Alexa toolbar/preferences does not work. tried repairing permissions. no joy.

Tried google - no posts.

It looks like that the installation process of one of the applications have caused some trouble. One of them may have changed or added kext files.
For that, the Window server crashed if you try to open a non Apple application like Firefox
Start the system in safe mode by holding the shift key on power on.
If save mode is reached, perform a permissions repair with the Disk Utility.
Don't bother about upcoming warnings like "could not repair file xy" as that occur cause you use the tool on a running system and opened files can not get touched by the tool.
After repair is done reboot system to normal and try to open Firefox.
If the problem persits, please report back here.
Lupunus

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