Macbook 2010 won't boot - flashing question mark, prohibitory sign then Apple icon

Okay so some of this is my fault. We'll get to that later.
A few months back this Macbook my uncle gave me (without the Mac OS X Installer DVDs it came with) failed to boot - displaying the spinning gear/Apple icon/grey screen so many others have experienced.
I've done everything that could be done without the Installer DVDs - reset the PRAM, the SMC, attempt to go into Safe Mode (failed - only displays the progress bar until it fills up then back to the grey screen)
I've also done fsck -fy and it would always return to either "FILE SYSTEM WAS MODIFIED" so I'd run it again to receive the result "The volume Impala appears to be okay", but whenever I would hit "reboot" it's like nothing ever happened.
I got a hold of a(n illegal) copy of someone else's Installer DVDs from the net - not so I could install that but so I could load DiskUtitlity from a bootable flash drive to transfer files to my external HD by the restore option in DiskUtility - worked for a bit (ran verify permissions, repair disk permissions, the whole shebang) but then failed, was only able to copy the "Applications" folder by restoring the volume to the external HD I had plugged in, and nothing else.
So when just this afternoon, I was fiddling with the prompt that displayed whenever you entered single-user mode, trying to move documents from inside the Documents folder into the Applications folder (because I thought that if I did "restore" all over again it would copy needed files into my HD like it did the last time - the /Volumes directory disappeared.
What could have caused this? I know that this is what's causing the flashing, alternating icons during attempted startup, but I swear that I didn't even think of doing anything to modify the /Volumes directory. One minute I was entering files /Volumes just to fiddle with it, then proceeded to go in deeper to cp or mv files into the /Applications directory, the next it was gone.
What should I do? I contacted the local Power Mac Center nearby to check if they're carrying the Mac OS X Snow Leopard Installer DVDs but I'm pretty sure that those things are limited now to the U.S. and the U.K.?
Please send help/advice, I'm broke and pretty much very very desperate.
Thank you for your time.

and also we have this older MacBook (2007 I think) that flashes the prohibitory sign (circle with slash going through it) whenever I try to boot it - started doing that a few days ago and I swear on both laptops that there are no peripherals that are plugged in except for the MagSafe (this older MacBook has no batteries installed since the last one shot out two years ago and we haven't had the money to replace it..)
Could the MagSafe be the problem? Because I haven't been doing anything dangerous on this older one (even cleared out some old files/videos to free up disk space) but still, it went ahead and got into a coma.
I can only access it via Safe Boot (pressing shift right after I power it up) and thankfully, its FireWire port using Target Disk Mode.
How I wish I could use Target Disk Mode on the later (2010) model, but alas, the only solution is to purchase the Installer DVD - only the Apple Reseller I contacted hasn't contacted me back yet.

Similar Messages

  • Macbook Air won't startup, flashing question mark

    Hello everyone, here's the problem:
    Recently (Sep) I've bought a new macbook air (2012, 128gb SSD). After a few months of using it the following problem happened: while surfing on the web, my macbook hang up (I couldn't press anything or do anything, the system wouldn't respond), so I shut it down forcefully (by holding the power button), after this my computer wouldn't boot at all: a flashing questioning mark appeared on the grey screen. I know what it means (I'm an Intel engineer and know quite a bit on the subject), so I thought the SSD was dead. Brought it to the shop a bought it at (M-video, Russia, Nizhni Novgorod). After 21 day (sic!) they gave it back to me working fine and said that when they opened it - it worked OK, they tested it for 5 days with reboots and it was OK. After 1 month of using it after I got it back (today) it happened again: the OSx hang -> force shutdown -> question mark on startup.
    Could you please tell what can it be? It's obvious that it's no a hardware problem (in this case it wouldn't happen from time to time but be a permanent defect after the first time it occurred). I tried all the recipes found on the internet (command + alt + P + R; R to get recovery mode - disk utility sees only 1 partition on disk0 of 1.8 GB (I guess it's partition with the base system) and won't let me do anything - all options are grayed out; SHIFT won't let me into safe mode - no idea why; etc.). I also don't have a CD or anything with the mac OS, however even Internet recovery won't help - no targets to install it when it comes to it.
    Have tried almost anything and asked almost anyone among my IT-connected friends, but in vain. Thank you in advance for your help! Will appreciate any piece of advice.

    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    If this fails then see: OS X (Lion/Mountain Lion)- About OS X Recovery.

  • G4 17' won't boot, flashing question mark folder with complications

    I'm editing a final cut pro project, due to air on friday at noon and during conversion in compressor to dvd format, final cut quits then the computer freezes up. On a hard restart I get the flashing question mark folder.... i know what that means
    I was able to boot up after a couple of tries from the os 10.4 (tiger) cd and the hard drive shows up but disk utility can't make the repair. This is the error i get:
    booted with the tiger os cd and got to the disk utility. the hard drive does show up with some generic-y looking name. I try to repair the disk and get this error (in red):
    Invalid node structure
    Volume check failed.
    Error: The underlying task reported failure on exit
    then it says:
    1 volume could not be repaired because of an error
    g4 powerbook 17" Mac OS X (10.4.9)
    so then i get the bright idea that i will change the startup disk to network drive and try to start from another drive on the network. it tries to find it then goes back to the flashing question mark. I've restarted holding the c key down with the tiger cd back in there and it is spinning but it never reads it.
    any ideas? I REALLY need to salvage this film if possible.
    thanks!!!!!
    donna
    Has anyone seen this before? What is my next step--short of erasing the drive. i really need to get this project off.
    thanks in advance for any and all help!!!!!
    g4 powerbook 17"   Mac OS X (10.4.9)  

    i'd try disk warrior except that i cant get it to boot from ANY cd right now EXCEPT apple hardware test. and i have NO idea what to do with that.
    I've tried booting in option mode and all i get is the little restart button and the forward arrow button but NO drive options
    it won't pick up my other laptop in target mode
    i've even put in Norton Utilites 8.x and it won't boot up from that either.
    i've zapped the pram--nothing
    know of any other boot tricks or shortcuts?
    donna

  • Won't boot, flashing question mark on screen

    My Power book G4 won't boot up, all it does is give me a small folder icon with as flashing question mark on top of it. any ideas.
    It was working fine, doing a capture with FCP 4.5 then it locked up with the spinning ball, I did a force quite, but the whole system needed a reboot, It never rebooted. I need help.

    See the link in posting #3 on this thread. I got a "solved" point for it, and have given it as advice before:
    http://discussions.apple.com/thread.jspa?messageID=5261554

  • IMac won't boot - flashing question mark folder

    Hi, I was having performance issues with my iMac, so after searching for a resolution, I followed some suggestions to reset the PRAM and SMC....after resetting the PRAM it will not boot up at all! The startup sound chimes, then a blank grey screen briefly before a flashing question mark folder appears. Nothing happens..... I have the install cd, but there is a CD in the drive and I can't get it out. Help!!
    Thanks in advance....
    Andrea

    HI Andrea,
    To get the disk to eject, start the iMac while holding down the mouse button.
    A flashing question mark appears when you start your Mac
    Try booting while holding down the Option key.
    Carolyn

  • Mac book won't boot, flashing question mark

    i have a mac book, dont know what OS but it says 2007 model no. A1181 on the back.
    when i turn it on it just flashes with a picture of a file and a question mark inside it, it does not go away or boot up.
    i have read this: http://support.apple.com/kb/TS1440
    but it does not explain what i have to do if the OS does not boot after the question mark is displayed.
    what do i have to do to get it working again? if this is the wrong section please move it thanks.

    this shows up when a bootable drive cannot be found, the boot drive is damaged, or the internal drive doesn't have an os installed at all.
    how long have you owned the mac? pull the battery out & look for the serial tag in the battery bay. did you have a 60gb or 80gb drive?
    you can try the suggestions in that KB article, but I fear that the drive has totally failed on you. there was an issue with these hard drives, the heads ruin the surface of the platters, making the drive totally useless & data recovery impossible.
    hoping you had some sort of recent backup.

  • Macbook pro powering on with flashing question mark?

    macbook pro powering on with flashing question mark?

    You're MacBook Pro can't find a bootable device.
    Which version of OS X are you running and which model MacBook Pro do you have?
    Clinton

  • I have an iMac that won't boot up. Chimes, Gray screen w/ apple icon, spinning gear and progress bar at bottom, about 20 sec then shuts off.

    I have an iMac that won't boot up. Chimes, Gray screen w/ apple icon, spinning gear and progress bar at bottom, about 20 sec then shuts off.
    Please Help

    The internal drive is malfunctioning. What backups do you have?

  • Intermittent failure to boot, flashing question mark or white screen

    So, I've had two MacBooks with similar problems (I am a Mac consultant). The first one would intermittently boot to a white screen, often enough to be annoying. This current one is occasionally booting to a flashing question mark. My first thought is, of course, the hard drive, but in both cases the hard drive tests fine using SMART Utility, which is usually great at giving advance warning when a drive starts experiencing hardware errors.
    On the first MacBook, the one with the white-screen boots, I tried reinstalling the system with no effect; replacing the drive eventually made the problem go away. The current MacBook, with the question-mark boots, has already had its drive replaced once, when the stock drive failed.
    I will reseat the drive, which is all Apple could suggest. I just wonder if anybody else had experienced something like this and can offer any information about what might be going on.

    Thanks for the reply. Aside from finding that holding the mouse button down at boot might cause a flashing question mark, I already knew all that. I will ask the owner if she is leaning on the trackpad button when she starts up her computer in the morning.
    I've already reset the power manager and the PRAM; we'll see if that makes any difference. The puzzling thing here is that the problem is intermittent.
    I also need to ask her if, when the computer does boot to the question mark, there has been a chime first. Somehow I think there has to be, for the system to have gotten as far as looking for a boot drive. I couldn't find anything useful in the logs; not surprising, since if it can't find a drive to boot to, it won't have anything to write a log to.
    Again, the mystery is why the failure to boot is intermittent. If it happened every time, I'd know what to do!
    Thanks
    cavenewt

  • Macbook has the folder with flashing question mark

    Yesterday as I was watching Netflix my Mac froze. I was skipping around an episode and then started opening a folder to do something else while it loaded and then it just froze. I thought maybe I was clicking on too many things at once or whatever and it got screwed up a bit so I closed it for a minute or two. When I opened it back up it had a (light) blue screen that wouldn't go away so I shut it down with the power button. Then when I turned it back it just had a white/gray screen for like a minute before the folder with the flashing question marked appeared.
    I've googled possible solutions but nothing seems to work. It won't boot up in safemode. One answer suggested trying to do comm-opt-P-R (can't remember what that was trying to do) and that didn't work. The screen would just go black and then start up over and over. When I just press the opt-key it takes me straight to Internet recovery. However, none of the options available work. I don't have the TimeMachine thing, I don't have a disk to reload the Lion software, and there's nothing to click on at all in the disk utility. All that's available in that is a disk0 and the Mac OS X Base System and I can't click on First Aid/Erase/Partition/Restore. I've opened up the startup disk and there's nothing that shows up.
    Is there something else I can try at home or should I just go ahead to the apple store? My Mac is under a year old still, but I spilled soda on it back in like October and had to get all the parts replaced so I don't know if that would do anything to the warranty....And if something does have to get replaced will I lose all my stuff? It was bad enough losing four months worth of data, I don't want to lose seven.
    Thanks for any help.

    As long as the parts were replaced by someone authorized to do the repairs, you should still be fine. This error indicates that they computer isn't able to find a disk to boot to.
    The "disk" to reload Lion is that internet recovery (also can be launched from command + r).
    Seeing as how you don't have the startupdisk in Disk Utility, I would recommend getting it into a store to see why that drive isn't detected. It could be something as simple as a loose SATA cable, or as catastrophic as complete hard drive failure. While you're at the store, I'd look into investing in an external drive to start running Time Machine...

  • No Boot:  Flashing Question Mark Folder

    So I have had this problem before and took it to the apple store, where they fixed it, but now the problem is back again.
    When I try to start up the machine, all I get is a folder with a flashing question mark in the middle, as though it does not detect my hard drive.
    When I book into the OSX Install DVD, and go to Disk Utility, it does not see the hard drive.
    The problem happens when my osx freezes, and I do a hard-shutdown.
    I took it to the apple store once, and they fixed it, without losing any data, but I do not want to go back to them, as that takes time out of my day.
    Is there anything I can do to fix the issue myself?

    Hi nxd,
    Welcome to Apple Discussions.
    It definitely sounds a bit more serious this time. I'd imagine that last time they just reinstalled the OS and had you on your way. The folder with the question mark indicates that the startup sequence can't find an appropriate boot volume (your HD). From my experience this means one of two things and more often the latter:
    1.) Somehow the OS was corrupted and an archive & install is necessary to restore order
    2.) The HD has failed and requires either a repartition (followed by an install) or the drive itself has failed and requires a replacement.
    The fact that you can't see your HD in Disk Utility off the restore disc is not a good indication. If the OS needed to be reinstalled you'd see the HD here, at the very minimum. The good news, I suppose, is that you can at least boot off the restore disk. I've seen many a failed/failing HDs prevent the system bus from evening reading the optical drive.
    With all this being said, I'd really recommend getting the machine to an Authorized Service Center (or Apple Store) and have them take a look at things. The HD may require replacement, which would also result in the very high potential for data loss.

  • Oh S_it, my intel iMac 2008 wont boot, flashing question mark is all I get.

    Bought a friends' intel duo iMac 2008 which was working just find until a couple of day's ago and now when I try to boot it up all I get is a flashing question mark. I unplugged all components, including the electric cord and that worked the first time but now nothing. I don't have the startup or recovery disks. Must I have these...what's a girl to do? HELP!!!
    Imac 2008 Mac OS X (10.5.4) previously owned, 2G

    You don't need those discs, unless you need to test for Hardware, or reinstall the original operating system.
    But you should get them anyway. Any software they installed on your machine, you should have the discs for as they are not their's to give away copies because of licensing restrictions.
    The first step to try is zapping the PRAM:
    http://docs.info.apple.com/article.html?artnum=2238
    Then attempting a data recovery if there is no backup*:
    http://www.macmaps.com/backup.html#RECOVER
    If there is a backup, initially try to repair the directory*:
    http://www.macmaps.com/directoryfaq.html
    - * Links to my pages may give me compensation.

  • Same problem, old topic - won't boot get question mark folder

    I have a G4 14" ibook that has stopped working. When I boot I get the folder with the flashing question mark. here are some specifics:
    - fan starts then stops
    - hard drive starts up
    - pram has been reset
    - booting in target mode allows hard drive to function properly on my imac (not a hard drive or hard drive connector problem)
    - removed logic board and had a circuit technician inspect all solder joints under very high mag with no problems evident
    - replaced logic board with a known good logic board and have the same problem
    I really could care less about the computer at this point as it has run its course, but it is now one of those things that if I don't figure out the problem I'll begin loosing sleep.
    If anyone has any other ideas, I'd enjoy attempting them.

    If the optical drive on the iBook G4 is failing, the only way to load 10.3 on a G4 14" (assuming it came with 10.3 or less), is via another PowerPC Mac, or an external Firewire optical drive.
    Three facts to keep in mind:
    1. Macs can't boot an older operating system than shipped with them.
    2. All Macs shipped with system specific discs, which if lost need to be replaced either by calling AppleCare, or the last seller if non-Apple authorized for those discs if Apple no longer has them.
    If you lost the discs, and bought from an Apple Authorized seller, and AppleCare no longer has them, obtaining them is very difficult, and it is best to piecemeal get the separately sold operating system, and applications. Keep in mind for machines like the iBook G4 that's the only way to install Classic on them. Elements of iLife may have been included depending on age:
    http://discussions.apple.com/thread.jspa?threadID=1490798&tstart=0
    Newer versions of iLife may install depending on system requirements:
    http://support.apple.com/kb/TA27615
    http://www.apple.com/ilife/systemrequirements.html
    Appleworks never was sold with the retail installer discs, though a retail version may be available that will work on it.
    Hardware Test never was sold with the retail installer discs.
    3. Macs can install operating systems newer than them which are retail (non-OEM, non-Update, non-DropIn, not labelled for specific Mac).
    Message was edited by: a brody

  • When I open my MacBook Pro  there is a flashing question mark

    Hi, I open my MacBook and then I see a flashing question mark with a folder . What do I do?

    A flashing question mark appears when you start your Mac

  • Hey, My macbook is giving me a flashing question mark on startup. When I hold down the command key to get to system preferences it asks me for a firmware password, that I did not set! Any ideas on how to bipass this?

    Hey, My mac book is giving me a flashing question mark on start up. When I hold down the command key to get to system preferences in order to help it find the system software it asks me for a firmware password, that I did not set! I also do not have the start up DVD/disk anymore. Any ideas on how to bypass this?

    Contact Apple or an authorized Apple service provider.
    (116347)

Maybe you are looking for

  • Deactivating and Activating Brokers all the time in Conv Cluster normal?

    hi *, i just wanted to know if this is a normal behaviour. we do have a conventional cluster with 8 + 1 node 8 workes and 1 master. in our cluster jmq logfiles we are very often getting this messages: [26/Sep/2008:13:54:16 CEST] [B1179]: Activated br

  • Sort to subfolders based on last three letters of file

    I am working on a script i found that will take the contents of a folder and seperate them into sub folders based on the last three characters of the file name. They are named by user and month for example: Sam_Jan.xlsx. Here is what i have so far: p

  • De assigning PO frm SO

    hi all, we have a issue...one purchase order is assigned to sales order. in document flow of SO we are getting following.                                                                                 DIV-Quotation-Export MS-03 / 100      Being proc

  • Runtime error problem - Premiere Pro CS5

    Just ran into a problem when trying to export a timeline as an .avi file. The process goes much more slowly than usual and when the progress bar gets to 95% an error message window opens. The title of the error is: Microsoft Visual C++ Runtime Librar

  • Download PDF Version of Sales Document.

    Hi Guru's I want to open up an discussion regarding ability to Downlaod PDF version of Documents in Sap. we are using RFC interface to create Sales Document and that user is defined as "Communication " User in Sap. So as per Sap in order to Download