Macbook Air (11 inch/bought in Dec 2013), has stopped properly starting. Switch on, starting sound comes with gray color screen. Then one gear icon start to go around. a few minutes later, a no-entry sign appears and will continue to stay that way

Referring to support tips, I have already tried several options, such as "pressing ctrl/opt keys simultaneously with the switch key, etc. and have found no improvement.

your mac is under warranty. schedule an appointment at your local apple store or AASP.

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HT4847 5 days ago received email warning that iCloud storage was almost full & syncing betwn devices would stop when it reached 5GB.Bought 10GB more, to my amazement the storage only a few minutes later is 10.26 out of the 15GB available.How is that possi

5 days ago received email warning that iCloud storage was almost full & syncing betwn devices would stop when it reached 5GB.Bought 10GB more, to my amazement the storage only a few minutes later is 10.26 out of the 15GB available.How is that possible?

My daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!

How do i get the same desktop picture on my external monitor, as on my macbook pro, and get it to stay that way when unplugged?

Everytime I use an external monitor with my macbook pro the desktop picture always changes to the same one as on my external hard drive...how do i get the external monitor to show the same picture as my macbook pro and keep it that way?

Did you download the PC version? There is no DOS in OSX.
Look for the Mac version of AutoCAD.

HT1338 I have a MacBook Air 11-inch, for some reason it has filled up my whole computer memory when I haven't got 60gb worth of files! Just wanted to know if anyone knows how to fix this.

Please HELP!

CD and DVD use different lasers so It's fairly common for one to fail and the other to work fine, that's part of what makes it so maddening. The slot loading drives aren't very robust to begin with, then Apple mounts them sideways and exposes them to the heat generated inside an iMac case. Honestly it's no wonder that they fail as often as they do. I was fortunate to still have AppleCare when mine failed but when/if it fails again I'm going to replace it with an SSD and get an external.

Can i use adobe cs6 design standard suite on a macbook air 11 inch?

can i use adobe design standard suite cs6 on a macbook air 11 inch? 4gb memory? details of the adobe programme are:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, 5.5, and CS6 applications support Mac OS X Mountain Lion (v10.8) when installed on Intel based systems.**
2GB of RAM (8GB recommended)
7GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024x768 display (1280x800 recommended) with 16-bit color and 256MB of VRAM
OpenGL 2.0–capable system
DVD-ROM drive compatible with dual-layer DVDs
Adobe Flash Player 10 software required to export SWF files

Thank you! thats all i needed to know!!

HT4905 i have a macbook air 13-inch,which i bought from a friend before he left for the us and he forgot to give me his password,how do i operate it since i dont have his tel no in the us, how do i cracked the adm/passwords

i bought a macbook air 13-inch, from a friend who left for the us meanwhile i was at sea when he left so i could not get in contact with him
and so he left it with my sister,now i come back from the sea and met the machine with a password and i cannot install or save any work of my own except
i open the password and i dont have his number in the states. what can i do? pls help me

Hello.
try this
1- You have to restart your MBA holding down the Command+S keys, and this will take you into Single User Mode and it’s Terminal interface.
2- Then you have to check the filesystem. to do this you have to type the following command in the terminal interface:
fsck -fy
3- Then you have to mount the root drive with write option enabled so you can apply and save any changes. Type this in the temrinal interface:
mount -uw /
4- And then type this command exactly as you see it here:
rm /var/db/.AppleSetupDone
5- Reboot your MBA by typing this in the terminal interface:
reboot
6- After you reboot, you will be see the “Welcome Wizard” startup screen. Follow the wizard and create a new user account. This new account name must be different from the onewhose password you want to recover.
7- Continue and boot into your Mac OS X with the new account you have just created, this new user account is an Administrator and has administrative access
8- Now that you're logged in, go to System Preferences
9- Click on Users & Groups
10- Click on the Lock icon and use your newly created user name and password if asked. This will allow you to make changes to other user accounts
11- On the user panel select the user account whose password you have forgotten and then click on the Change Password... button.
12- Enter your new password
13- Reboot/restart your MBA and now you can log back in with your old account. If you want you can delete the user account you created following this steps.
Hope this helps.
Good luck

I have a new MacBook Air 11'inch and I presume that it should come with the iLife programs. However, when I signed into the appstore with my account I have used with all of my Mac products, it now said I had to purchase each program, like iPhoto seperate

I have a new MacBook Air 11'inch and I presume that it should come with the iLife programs. However, when I signed into the appstore with my account I have used with all of my Mac products, it now said I had to purchase each program, like iPhoto, iMovie, ect. seperate. I have already logged in and out of my account and called the "free" part of tech support. How can I reslove this issue?

Welcome to Apple Support Communities
If you really have a new MacBook, iPhoto, iMovie and GarageBand come with the Mac for free.
As you see their price at the Mac App Store, it's clear that there's a problem with your MacBook. Simply return it if you purchased it less than 14 days ago and you will receive a new MacBook

My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

My MacBook Air, once pressed the power button, comes up with a file containing a question mark. I have tried re-starting it but this logo continues to appear and will not go. I cannot log onto my mac. Any suggestions as to what this is please?

You need to reinstall OS X:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 7 64bit

The keyboard and trackpad on MacBook Air (13-inch, Mid 2013) computers may stop functioning at the Personalize step when installing Windows 7 64bit.

1. Reset PRAM. http://support.apple.com/kb/PH4405
2. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.

If I purchased my macbook air 13 inch 3 days ago, will I get the new ilife and new iwork for free?

If I purchased my macbook air 13 inch 3 days ago, will I be able to get the new iWork and iLife for free, t
I cannot return my macbook right now.

Read at the bottom http://www.apple.com/creativity-apps/mac/
* Pages, Numbers, and Keynote are free on the Mac App Store for qualifying Mac computers purchased on or after October 1, 2013. OS X Mavericks required. Downloading apps requires an Apple ID.
** GarageBand is free on the Mac App Store for all compatible Mac computers with OS X Mavericks. Additional GarageBand instruments and sounds are available with an in-app purchase. Downloading apps requires an Apple ID.

MacBook Air 11-inch, Mid 2013 won't boot with external USB keyboard

Hello,
Just bought a MacBook Air 11-inch, Mid 2013 (8GB, i7, 512GB SSD) today.
All available software updates are installed (OS X 10.8.4 (12E3067)).
Also have a Macbook Pro Retina.
If I connect a external USB keyboard (Kinesis Advantage Pro USB) to the Air then it don't boots.
If the keyboard is connected directly to the Air USB port then it don't shows the Apple logo on grey background after power on, just give a endless loop of the turning on sound.
If the keyboard is connected to the Thunderbolt display then same empthy grey screen after power on and no sound at all.
The same keyboard and Thunderbolt display work well with my Macbook Pro Retina and a Macbook Air 2011.
Any ideas ?
Thanks,
Karsten

I like it very much. I use it on my iPad (and occasionally my iPhone). I'm kind of a keyboard snob actually. I tried the Apple wireless keyboard first. Apple keyboards have a short throw that hurts the tips of my fingers. They're very pretty but the on button turns on when I don't want it to and my iPad wakes up in my bag. Strike 1.
I went to a little keyboard called the Joy and it had a positive switch so I didn't have the wakeup problem. It worked well though after several months I wore it out and had to replace it with another one. I also didn't like how flat it sat and used rubber bumpers on the back. It too had a short throw that hurt my finger tips after a while but it was better than the Apple.
Then I discovered the Logitech bluetooth keyboard, the K811. This is a great keyboard. It switches between multiple targets with one press, it has a positive on/off switch, the keys light up, it's rechargeable and lasts a long time, and the slight cushioning on the keys keeps my fingers from hurting. I put the rubber bumpers on it though like the Joy because I like the keyboard to sit up a little. It's a tiny bit bigger than the other keyboards but I like it a lot, better than my MBA keyboard and better than my iMac wired keyboard. I'm trying out an after market keyboard on the iMac now but I'm thinking about switching to one of these for the iMac.

Macbook pro 15-inch 2011 vs. MacBook Air 13-inch 2013

Hello. I currently own a MacBook Pro 15-inch, early 2011 model. It has 8 GB of RAM, a quad-core, 2.3 GHz i7 processor, hi-res, anti-glare display, an AMD 6750m and Intel HD 3000. I bought it off of an Apple product store on Ebay about 3 and a half months ago. It was 1,350$. It was in perfect condition when I bought it, and it still is. I'm really into producing music, and I use Reason 6.5. I also do some other small things on my laptop, like word-processing, web-browsing and I bring it to school everyday. I was wandering if I should sell this laptop on Ebay, and buy a brand-new Macbook Air, 13-inch, 2013 model. The laptop is a little thick and heavy, and its battery-life is nothing compared to the MacBook Air. I really value battery-life I would probably upgrade the RAM to 8 gigs, and maybe upgrade the processor to 1.7 GHz, maybe upgrade the SSD to 256, but I might not. I was wandering if this would be a good idea. How much would I be able to sell this laptop for on Ebay? Is the MacBook Air weaker or stronger than the laptop I am using now? Screen real estate is something that matters a lot when using a music program, which is why I initially went for this laptop. Now, since the MacBook Air is smaller, I know that it displays just as much as this laptop does, so I don't think that the screen size would be that big of a problem. I am thinking about saving up for a 27-inch iMac, which would then be my primary machine, but if I were able to buy one, it wouldn't be for awhile. Anyways, Thanks to anybody who can help me!

Sky Sailing
Is the MacBook Air weaker or stronger than the laptop I am using now?
Nice to see you again.
The macbook Air is 'stronger' than the Pro only in terms of containing MUCH fewer parts, far less to fault, easier to repair
both have unibody aluminum alloy frames.

MacBook Pro 15-inch Early 2011 vs MacBook Air 13-inch 2013

Hello. I currently own a MacBook Pro 15-inch, early 2011 model. It has 8 GB of RAM, a quad-core, 2.3 GHz i7 processor, hi-res, anti-glare display, an AMD 6750m and Intel HD 3000. I bought it off of an Apple product store on Ebay about 3 and a half months ago. It was 1,350$. It was in perfect condition when I bought it, and it still is. I'm really into producing music, and I use Reason 6.5. I also do some other small things on my laptop, like word-processing, web-browsing and I bring it to school everyday. I was wandering if I should sell this laptop on Ebay, and buy a brand-new Macbook Air, 13-inch, 2013 model. The laptop is a little thick and heavy, and its battery-life is nothing compared to the MacBook Air. I really value battery-life I would probably upgrade the RAM to 8 gigs, and maybe upgrade the processor to 1.7 GHz, maybe upgrade the SSD to 256, but I might not. I was wandering if this would be a good idea. How much would I be able to sell this laptop for on Ebay? Is the MacBook Air weaker or stronger than the laptop I am using now? Screen real estate is something that matters a lot when using a music program, which is why I initially went for this laptop. Now, since the MacBook Air is smaller, I know that it displays just as much as this laptop does, so I don't think that the screen size would be that big of a problem. I am thinking about saving up for a 27-inch iMac, which would then be my primary machine, but if I were able to buy one, it wouldn't be for awhile. Anyways, Thanks to anybody who can help me!

Sky Sailing
Is the MacBook Air weaker or stronger than the laptop I am using now
Its stronger in alloy form factor, slim design with only ONE moving part, no HD to crash from mechanical failure of impact etc.
Ive got an Imac and current Air, and owned several Air, the air is the hands down choice for myself and I wouldnt part with it for any amount of money. Also own a couple macbook Pro, new and older one i rebuilt.
Here is an excellent video comparison between the 11” I5 vs. I7 2013 Macbook Air.
http://www.apple-tubes.com/apple-macbook-air-11-mid-2013-haswell-i5-vs-i7-compar ison/
http://www.anandtech.com/show/7113/2013-macbook-air-core-i5-4250u-vs-core-i7-465 0u/2
I5 vs. I7 performance 13” Macbook Air 2013
Boot performance
11.7 I5 ……11.4 I7
Cinebench
1.1 I5….1.41 I7
IMovie Import and Opt.
6.69 I5….5.35 I7
IMovie Export
10.33 I5…8.20 I7
Final Cut Pro X
21.47 I5…17.71 I7
Adobe Lightroom 3 Export
25.8 I5….31.8 I7
Adobe Photoshop CS5 Performance
27.3 I5…22.6 I7
Macbook Air:
Only one moving part, ultrafast boot time SSD, the full power of laptop with the weight of an Ipad (close).
Air is the only Mac that has Haswell, 802ac wifi, and incredible 12hr. batt life in 13" I5. HOWEVER NOW the new Pro have 802ac wifi
Recommend buying the Air with 8gig Ram.
Pack around a regular laptop around about 20 days, then an Air, .....after that the standard laptops stays at home.
Only one moving part, the fan. No moving HD heads to crash or moving platters. Runs a LOT cooler than anything else out there (which = durability). Heater is a killer on a scale of 10X over that of accidents.
Also the AIR has far fewer parts to fail inside than a standard laptop. Really only a few replacement parts
The speakers on the Air, contrary to what most people would assume, are much louder than on the macbook Pro.
The Air in general is faster due to the SSD, also if you have a 802ac Router (i.e. Airport Extreme) then the Air over wifi is a LOT faster.
If youre going to be dragging a notebook around campus all the time, the Air makes things a lot more lovely.
The FINAL consideration of course is your application USE, and needs regarding same (see specs and video above)
The new Air, NOW with Mavericks is just 'king of the hill'. Nothing touches it

New MacBook Air 11 inch, 2013, Kernal_task running 300% constantly

I have just purchased a brand new MacBook Air 11 inch, 2013.
I noticed that the fan was running constantly when I booted up and have tracked it through the activity monitor to the Kernal_task which is eating up 300% on the CPU. I have no thrid party software or apps installed. It's brand new out of the box and the only thing that has been done is install the Mavericks updates as instructed by the apple update software.
And yet the Kernal_task still runs at 300% and the fan grinds on constantly regardless?!?
Is there anyway to fix this? Or have I got a dud model. It seems to be very strange for a brand new Mac to be like this. The fan and the Kernal_task as chewing through the battery and making the whole point of purching this Macbook Air a bit pointless.
Is there anyway to kill the Kernal_task without bricking my Mac?
Cheers,
S

Take it back for replacement since it's in warranty.

I brought a macbook air 11 inch mid 2013 since i have updated mountain lion it shuts down automatically I have done SMC reset still I have the same issue... any suggestions??/

I brought a macbook air 11 inch mid 2013 since i have updated mountain lion it shuts down automatically I have done SMC reset still I have the same issue... any suggestions??/

the thing is that when i did the clean install they did check with a hardware test first and nothing was wrong, i guess it was a false-positive, is there anything in the kernel report from which i can say it's either hardware or software related

Macbook Air (11 inch/bought in Dec 2013), has stopped properly starting. Switch on, starting sound comes with gray color screen. Then one gear icon start to go around. a few minutes later, a no-entry sign appears and will continue to stay that way

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