MacBook Air 11" - WiFi not connecting in Europe
Hello everyone,
I just recently bought my MacBook Air 11" this summer and it is currently running on OS X Mountain Lion. I purchased it in the United States and had very minimal problems with it. I bought it for the purpose of using it for my work in France for the next 8 months. I just arrived this week and have been unable to connect to any WiFi networks whatsoever. I have not set up a personal connection at my apartment but it continues not to work when I bring my laptop to the school I work which has a very strong unsecured WiFi connection.
Is there something I'm missing here? I have never had WiFi problems before but upon moving to France, my US-bought MacBook Air just doesn't want to connect. I keep receiving "A connection timeout occured". I want to believe it's just the signal but I see no reason why it shouldn't connect to a strong signal-- and I would hate to assume that's the case only to set up my own WiFi at home and find it still doesn't work weeks later. The location is set to Automatic at the moment.
Any step-by-step advice would help. I am extremely new to Apple products and not great with the lingo or navigation quite yet so thorough directions of how to approach the diagnostic would be very helpful.
Thank you!
First, I don't think anything is really wrong with your MBA. There are different WiFi frequency/channel patterns in different areas, but that's on the router side, your MBA should adapt to that without you noticing.
Have you tried restarting your MBA while in the WiFi range?
You should see that you get hold of a network admin of your school, and show him your problem. It might be as simple as him resetting the router. There can be other limitations in the network as well, e.g. if they want to keep the students from accessing it, certain computer addresses can be allowed only (aka MAC addresses, but not to be confused with "Mac" as in Apple). Someone is maintaining the network there, talk to him/her.
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