Macbook Air 13 shuts down if power cord isn't connect

My new (apr 2012) mb air 13 has randomly started shutting down if the power cord is not connected...At first, it was just randomly shutting down every 5-10mins, rebooting, and then shutting down again. I updated the software, and now - when plug into power - seems to work ok. However, if it is not connected to the power cord, it shuts down almost instantly.
Has anyone had this issue? Can anyone help? Thanks a million to anyone who can through their hat in the ring on this one...

Seems like your battery is on it's last legs.
Or, it could be that there is a loose connection somewhere between the battery and your logic board. This I highly doubt since you're getting a "Service Battery" notice.
To be sure, take it to the nearest Apple Store or Authorized Dealer/Service Center to be sure.
Click on the apple logo on your top left corner, about this mac, more info, system report and under power, see what it says about your battery.
You'll then know if your battery is dead.

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Macbook Air Shutting down when power is removed

Helping my friend troubleshoot his Macbook Air, purchased summer 2014. He said it was a pain to get it to turn on, and I advised him against taking it to our university's help desk (If you can really call it even that).
I have reset the NVRAM, PRAM, and SMC. I did an Apple Diagnostics Test three times, twice plugged in and once unplugged. Got ADP000 when plugged in and PPP007 when running on battery.
When plugged in it does not shut down, however when unplugged it'll stay on 10-20 seconds before crashing. The first time I did the diagnostic test it shutdown before the test could be completed, the second time however was the longest it had stayed on before crashing maybe 30-40 seconds before I restarted to test while plugged in.
I believe they only option left is to take it to an Apple Store, we are both from an area with an Apple store that is close however it is currently about 2-3 hours away from our campus.
On a side note, I think there was some sort of malware/adware on it. The homepage in chrome and safari just didn't look right so I changed them to Google, and it got changed back to the odd looking one. The url said something like search.searchbenny - He also had kaspersky internet security installed, but it was expired or something. I don't think this could be causing the issue but I thought it was worth mentioning.

If you click on the Apple menu's, "About This Mac," and then click on "System Report....," it will give a battery condition report. Best guess, as stated by Kappy, is that the battery needs to be replaced.
If he bought in the summer of 2014, it should still be under warranty.

MacBook Air shuts down automatically

My MacBook Air shuts down automatically. It does not start up .
Any ideas?

Auto shutdowns outside of power feed issue indicates SSD or logic board failure.
Contact Apple for in shop free diagnostics and full evaluation for parts replacement. Avail yourself of the warranty you paid for

My macbook air shut down! Help!

My macbook air shut down because of battery level I'm guessing. now the keyboard is still lit up and the charger appears green, yet it won't turn on at all. Help!

Try holding the power key down for 10 seconds and then rebooting.
If that does not work try and SMC Reset.
http://support.apple.com/kb/HT3964

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

My MacBook Air shuts down when its more than half way charged and won't turn on unless I plug it in to the adapter? Why is this happening and how can I fix it?

If you really do have a Mid 2013 Mac Air model then it is still in warranty, as the standard Apple warranty is one year from date of purchase. So take it into an Apple store and have it diagnosed and fixed under the warranty. There is some type of hardware problem that only Apple can fix.

Macbook air shuts down and then keeps restarting on its on after every few minutes

My macbook air shuts down after starting the maching and then keep restarting and shutting down in a loop untill I close the lid.
I had bought this machine last november so have just about completed a year. Please help me identify the issue?

last November is more than a year
How long will it stay on until it restarts itself? logic board or battery failure.
Contact Apple for appt. for full in shop diagnostic and possible repair.

My MacBook Air shut down is slower than other macs I have seen

I think this is due to the recent Mac OS 10.8.2 update
My MacBook Air shuts down slower than usual. It will get slow and show a white screen with a spinining wheel taking up to 15 seconds.
This is longer than the startup time.
When it was new, I think it was running Mac OS 10.8.1. Shutdown was super speedy and took maybe just 3 seconds. It then asked me to update, so I obviously did, since I thought new improvments were made.
So how can I get rid of this slow shut down timings?

You might try resetting the SMC. If that does not work, take it in for service (you are under warranty).
Barry

MacBook Air shuts down when I close it

Whenever I close my MacBook, it shuts down instead of going into sleep mode. At first, I thought it was a problem with my MacBook not waking up from sleep at all, but if I use the Sleep function from the drop down menu, it will wake up normally.
I've looked around the community to see if anyone had a similar issue, but most people say they need to reboot it to start it up again, which isn't my case at all. It just does a typical shut down. How do I make it go to sleep instead of shutting down when I close it?

Triple-click anywhere in the line below to select it:
bzgrep 'Previous Shutdown' /var/log/system.log*
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
Post any lines of output that appear below what you entered — the text, please, not a screenshot.

Macbook pro shuts down when iPhone 5 is immediately connected

I wanted to transfer photos form my phone to my iphoto and my macbook pro compeltely died immediatly. I tried a different macbook pro and immedialty the second macbook pro shut down. I tried again but it shut down again. Any ideas why?

Do you have the latest iTunes 11.1.4?

Macbook Air shuts down if it is not plugged into the power outlet through the adapter. What is happening?

Problem description:
Mid-2013 Macbook Air 13 inch. Shuts down when unplugged from power adapter. It 1st started just shutting down intermittently on battery power. Sometimes when it powers back-up on the battery power only the fan would be blowing hard. But it is now at the point that if it is not connected to the power adapter it will not come on. I have tried resetting SMC and PRAM but to no avail. The battery is showing 100% charge with only 137 battery cycle count.
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 1:58:37 PM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:23:26
Disk Information: ℹ️
APPLE SSD SM0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 120.10 GB (87.15 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 5
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[running] com.kodak.BonjourAgent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.bombich.ccc.plist Support
[running] com.JavaW.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
User Launch Agents: ℹ️
[loaded] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] com.kodak.KODAK AiO Firmware Updater.plist Support
[loaded] com.kodak.KODAK AiO Software Updater.plist Support
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Safari Extensions: ℹ️
Omnibar
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Untitled: Disk size: 120.10 GB Disk used: 32.95 GB
Destinations:
Bogie Back-Up [Network]
Total size: 499.75 GB
Total number of backups: 11
Oldest backup: 2014-08-19 18:08:04 +0000
Last backup: 2014-11-06 18:51:38 +0000
Size of backup disk: Excellent
Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
      5% WindowServer
      0% fontd
      0% sysmond
      0% AppleSpell
      0% cloudpaird
Top Processes by Memory: ℹ️
82 MB Finder
60 MB Messages
60 MB WindowServer
47 MB Safari
43 MB mds_stores
Virtual Memory Information: ℹ️
1.32 GB Free RAM
1.79 GB Active RAM
545 MB Inactive RAM
634 MB Wired RAM
945 MB Page-ins
0 B Page-outs

Tried to reset SMC many times but it didn't change anything. The battery however is no longer being charged by the adapter even the computer is plugged in. The light remains orange. I restored to one of my earlier back-ups on time machine with Mavericks and the iWorm and malware returned. So, I decided to erase the hard drive and restore to original OS. I was able to restore to Yosemite. Here is the result of the latest estrecheck and battery info:
EtreCheck version: 2.0.11 (98)
Report generated November 7, 2014 at 7:30:08 PM CST
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2013) (Verified)
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 0:8:24
Disk Information: ℹ️
APPLE SSD SM0128F disk0 : (121.33 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Untitled (disk1) / [Startup]: 120.10 GB (109.93 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt to Gigabit Ethernet Adapter
Gatekeeper: ℹ️
Mac App Store and identified developers
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
3rd Party Preference Panes: ℹ️
None
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Untitled: Disk size: 120.10 GB Disk used: 10.17 GB
Destinations:
Bogie Back-Up [Network]
Total size: 0 B
Total number of backups: 12
Oldest backup: 2014-08-19 18:08:04 +0000
Last backup: 2014-11-06 20:25:00 +0000
Size of backup disk: Too small
Backup size 0 B < (Disk used 10.17 GB X 3)
Top Processes by CPU: ℹ️
      9% backupd
      5% WindowServer
      5% diskimages-helper
      2% mds_stores
      1% mds
Top Processes by Memory: ℹ️
180 MB com.apple.WebKit.WebContent
76 MB Finder
69 MB mds_stores
52 MB backupd
52 MB Safari
Virtual Memory Information: ℹ️
1.83 GB Free RAM
1.38 GB Active RAM
444 MB Inactive RAM
644 MB Wired RAM
1.86 GB Page-ins
262 KB Page-outs
At this point, the computer works fine with the adapter plugged in, light remains orange, the battery is not being charged. I believe the computer will still turn off once I unplugged the adapter from the computer although the battery is supposedly 88% charged.
If this is a hardware problem I hope it's just the battery. I believe that's the next step I have to take. Unless anyone has any other ideas.

MacBook Air shuts down when idle or sleep, while on batt or power. Brand new, bought July 2012!

After allowing an upgrade to Lion and installing Verizon card - book shuts down every time goes to sleep. This is a brand new air! What can I do to find a fix?

If you are within 90 days of purchsae, contact Apple phone support. The global numbers are here.

MacBook Air shuts down

MacBook Air OS 10.7.5 shuts down by itself and will not turn on again for several minutes.

Please try a few basic troubleshooting steps.
What to do if your Mac shuts down randomly
First, try plugging in your Mac to allow the battery to charge. If it is not a portable Apple computer, skip this step. Wait a few minutes, and then try powering on the computer.
Next, try resetting your SMC.
Resetting the SMC of an Intel-based portable Mac with a battery you should not remove on your own
Note: This will not delete any data.
The SMC is responsible for controlling various system functions. None of your data will be deleted by resetting the SMC.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
On the built-in keyboard, press the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Release the (left side) Shift (⇧), Control (⌃), and Option (⌥) keys and the Power Button at the same time.
Press the Power Button to turn on the computer.
Then, try resetting your PRAM.
Resetting the NVRAM/PRAM
Note: This will not delete any data.
The NVRAM/PRAM stores information such as speaker volume, screen resolution, startup disk selection, and recent kernel panic information (if any). You should reset the NVRAM/PRAM if you experience issues relating to these functions.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Turn on the computer by pressing the Power Button.
On the built-in keyboard, press and hold the Command (⌘), Option (⌥), P, and R keys before the gray screen appears.
Continue to hold down the keys until the computer restarts and you hear the startup chime for the second time.
Release the keys on the built-in keyboard.
Then, try repairing the disk using Disk Utility.
Repairing a disk using Disk Utility on the Recovery HD.
Note: This should not delete any information or files from the disk.
Repairing a disk can help solve various file-related issues.
Make sure the computer is powered off before continuing.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility.
Once you are in the Disk Utility app, select the drive from the sidebar on the left.
Then, choose the Repair Disk button on the right.
If the Repair Disk button is grey or unavailable, select Verify Disk and then select Repair Disk.
If this does not solve your issues, you may have no choice but to reformat the drive using Disk Utility.
You should also repair your startup disk’s disk permissions as well.
Repairing a disk’s permissions using Disk Utility on the Recovery HD.
Note: This should not delete any information or files from the disk.
Repairing a disk's permissions can help solve various file-related issues.
Make sure the computer is powered off before continuing.
Press the Power Button to turn on the computer.
Press and hold both the R and Command (⌘) keys on the keyboard until the Recovery partition loads. If this does not work, shut down the computer, press the Power Button to turn on the computer, and then hold in the Alt (⌥) button immediately after you press the power button. Then, select the Recovery HD partition to boot up in the Recovery HD partition.
Select Disk Utility.
Once you are in the Disk Utility app, select the drive from the sidebar on the left.
Then, choose the Repair Disk Permissions button on the right.
If this does not solve your issues, continue on and run Apple Hardware Test.
Using Apple Hardware Test to troubleshoot a hardware problem
Your issues might be caused by a hardware problem. Running Apple Hardware Test can help you solve this problem by showing you the faulty hardware.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold the D key on the keyboard before the grey starting screen appears.
Continue to hold the D key until the loading screen shows up. You should see a globe.
When AHT has loaded, select your Language and then press the Return (↩) key.
Select the Perform Extended Testing checkbox located under the Test button.
Press the T key, select the Test button, or press the Return (↩) key to start running the diagnostics.
Report any issues it shows in a reply.
If Apple Hardware Test does not show any issues, continue on and reinstall OS X.
If Apple Hardware Test does show any issues, report them in a reply.
If your computer still shuts down randomly
If your computer still shuts down randomly, it may be due to a hardware problem.
Make an appointment with an authorized Apple service center or by making an appointment at the Genius Bar by going to this link:
http://www.apple.com/retail/geniusbar/
I hope you get this issue sorted out soon.
Austin

Macbook air shuts down when unplugged

Hi,
My macbook air is just 2 months old. Since yesterday my laptop shuts down when unplugged. And the time settings changes and I have to reset the time again everytime i switch it on. I tried reseting the system using time machine. Even that didnt work. Please tell me how to solve this.
Thanks
Shahzad

Hi shafi.shahzad,
I'm sorry to hear you are having issues with your new MacBook Air. Based on your description (issues with power management/charging, not retaining time settings, etc), you may want to try resetting your System Management Controller (SMC) and PRAM, as outlined in the following articles:
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X Yosemite: Reset your computer’s PRAM
Regards,
- Brenden

My macbook air shuts down instead of going to sleep.

My MacBook Air running OSX 10.7.5 shuts down rather than going to sleep when left unused for a short period.
I notice this started about 3 or 4 days ago.
It doesn't matter if it is connected to the power supply or running from battery.
I haven't made any changes to system preferences.
Any Ideas.
It did a similar thing when I first got it and it had to back to Apple to have most of it's innards replaced under warranty.
Regards,
Joe

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

MacBook Air shuts down during boot

My Macbook Air (OS X Yosemite - Early 2014) automatically shuts down during boot, with the screen flashes during the loading bar at 40% and then shuts down. I've tried to reboot many times but it wouldn't get past the 40% on the loading bar.
I've also tried the following but none worked:
The Apple Hardware Test shows that "There may be an issue with a memory module." (PPM002, PPM003, PPM004) - though I've checked that the reference code and the definition doesn't match, as "There may be an issue with a memory module." should be PPM001, and PPM002-PPM015 should be "There may be an issue with the onboard memory.". I've sent this message to Apple and they'd only provided the option to visit their retail store.
Also, the Recovery Mode isn't much help either. As do not have a backup of my HD, I'm not able to restore from Time Machine Backup.
So, I've tried to reinstall OS X Yosemite, but it says "Unavailable to install OS X". A website online says that you can resolve this issue by correcting the date through terminal, but the basic menu bar won't appear, in which I'm not able to access Terminal during the Recovery Mode.
Therefore, I've also tried the Disk Utility, which it shows it can't be repaired, with the following messages: Invalid Node Structure (4, 57963), and 2 messages regarding the Invalid Extent Entry (4, 47013) and (4, 40808). The Single User Mode with the command fsck -fy yields the same message.
Is there any other options then to visit the Apple Retail Store?

Invalid node structure
I'm pretty sure you need more then Disk Utility to repair the drive.
http://www.alsoft.com/diskwarrior/index.html
Assuming you have Snow Leopard installed, you can try reinstalling the Mac OS but you'll have to do this from another Mac.
http://support.apple.com/kb/HT3910
"Important: For MacBook Air, a MacBook Air SuperDrive, or MacBook Air Software Reinstall Drive is required to complete this procedure."

Macbook Air 13 shuts down if power cord isn't connect

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