Macbook air, 2 months old, fuzzy screen with white lines
hi, ive had my macbook air for 2 months now and sometimes it randomly screen goes fuzzy with white lines then disappears again, its really worrying when it does it as i dont know how long its going to do it for and worry incase it will break.
Sounds like a hardware problem. It is under warranty. Apple will diagnose, repair or replace it for free.
Take it in for service: https://getsupport.apple.com/TakeIn.action
Also see https://discussions.apple.com/message/22607346#22607346
Before you take it in be sure to have an up-to-date Time Machine (or other) backup (preferably two backups).
https://discussions.apple.com/docs/DOC-4055
http://pondini.org/TM/Clones.html
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MacBook Air, 2 months old, battery can't keep power
Macbook air , 2 months old, battery cannot keep power. Using it for less than30 second, all system black out. it can be used only when plug in wire.
also battery charged very slow, 8 hours for 30%. The next day i charge another 8 hours, got another 40% so total battery is about 90% but when take of the wire, computer black out like no battery left again.There are many third party batteries that are at best suspect. I have seen on Amazon what appear to be legitimate OEM Apple batteries which I suspect are graymarket products. You may try that at your own risk. If you purchase from Apple. you will know what you will be getting and with a warranty.
Ciao.
OWC has what appears to be a battery that will fit your MBP. They are a reputable vendor for Mac compatible products,
http://eshop.macsales.com/item/NewerTech/BAP15MBU54RS/
Message was edited by: OGELTHORPE -
hey guys. my macbook air wont get past the screen with the apple on it during start up. how do i fix this? i have a paper saved on my laptop on need to get at it. thanks guy!
Your boot drive is damaged in some way. If you have an original installation disc, you can boot from that and run Disk Utility. From DU you can select your internal hard drive ("Macintosh HD" is the name Apple puts on it - you may have renamed yours) and select "Verify Disk". If errors come up, try "Repair Disk". If it repairs, then you should be able to restart and boot from it. If it doesn't show up or won't repair, your drive is probably hosed.
Clinton -
I have a gray screen with white lines at the top
I have a gray screen with white lines at the top what does that mean?
Hi,
Time to take it to an Apple store or Apple certified repair provider.
iPod Nano support here. http://www.apple.com/support/ipod/
Carolyn -
Failed hardrive in MacBook Air - 18 months old
Hi.
I have a MacBook Air that I have owned from new brought from the apple store 18 months ago.
It just stopped loading up one day a few weeks ago. (Grey screen - question mark in folder) No known reason for this..
Anyway I spoke to a very helpful apple advisor over the phone who went through some procedures and told me it was likely the hardrive had broken. He booked me in for a Genius Bar appointment and told me it was out of warrenty.
He told me it will need replacing but I can claim consumer law..? What does that actually mean? Will I have to part with any money? I don't see why I should when something relatively new has just failed on me!
Any ideas! Thank you!I'm guessing from your username that you are from the UK (and maybe that you are female & dizzy?). If you are from the EU, the following link gives some details of the EU Consumer Law that was referred to. The fine print in the footnotes at the bottom may be helpful too. It sounds like the advisor thinks it may be covered. http://www.apple.com/uk/legal/statutory-warranty/
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My Macbook Air is totally unresposive once it is turned on. It has 256 GB of flash memory. No mouse cursor; the keyboard has no effect. Running the battery down and then plugging in does not fix this. What can I do to get the Air back?
Have you tried to recover your Mac?
Boot and hold Cmd-R until the recovery screen appears. Follow the prompts. This will reinstall everything over the internet - you do not need any installation media.
You do have a backup of your data, right? -
I have a late 2009 Macbook. Ocasionally when i open it up, i get a black screen with a bright white line at the bottom of the monitor. Rebooting and closing the laptop doesn't change anything. I can connect it to an external display and the display appears pefectly on the other screen, while the mac remains black with a white line at the bottom. If i take off the bottom cover plate, and touch a new random things, the screen will return to normal, but flicker initially. This has now happened 3 times, and i can't seem to make any sense of it. After reading online i can't see to find any problems on this MC207ll/a macbook. Any help would be greatly appreciated.
You obviously broke the screen when the phone was dropped. Apple doesn't repair the screen on an iPhone 4; it will replace the phone for $149.
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Black screen with white line after dropping
MY husband dropped his iPhone and now it has a black screen with a white line from top to bottom. The phone can take calls but the screen never changes. Is this a screen problem that would be fixed if we replace it or is it something internal? He can press buttons but it only does the emergency call and then you can hear a bunch of buttons being pressed even though he isn't touching the screen. Any help would be great!!
You obviously broke the screen when the phone was dropped. Apple doesn't repair the screen on an iPhone 4; it will replace the phone for $149.
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MacBook Air stuck on start-up screen - cannot login
Macbook Air - 3 months old. It was shut down ok but now when trying to login the username and password fields remain blank when typing in. After hitting a few keys it acts like one key is stuck (it isn't) and random characters get input into the field until it reaches the field limit. This after touching a key, any key, once.
The result is that obviously it is impossible to login. I have checked with an external keyboard and the same behaviour is present. Any ideas as to what could be causing this? Not really possible to troubleshoot or fix it if login is impossible.Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Itunes 7.0.1.8 / xp --- momentary black screen w/white lines at startup
I upgraded to itunes 7.0.1.8 about a week ago. It's been fine, except now when I start up itunes a black screen with white lines flashes momentarily, then everything reverts back to normal. I'm pretty sure it just started happening in the last couple days. Also, I just noticed that it only seems to happen when itunes starts up maximized. Otherwise, it's fine. The only thing out of the ordinary that I've done recently is to run an old DOS game that I never ran before. I guess I'm concerned that maybe the game may have done something to cause this. Anyone else out there getting the black screen with white lines at start up?
Thanks.UPDATE/EDIT FROM PREVIOUS POST:
Ok. The new 7.0.18 does repair the volume slider audio issue. HOWEVER, Simply installing the new update (at least for me) did **NOT** fix the problem. After posting my previous post, I tried to remove Quicktime and iTunes completely and try reinstalling.
It turns out that when I uninstalled Quicktime from Add/Remove Programs, it didn't remove all the Quicktime files and it was not reinstalling Quicktime afterwards!!
I only noticed when I downloaded the standalone version of Quicktime and tried running it and it said a "newer version" was on my computer, though it did not show up on my Add/Remove Programs file listing.
So I looked in the usual places and found that I had a Quicktime folder remaining in the Program Files folder and one in the C:\Windows\system32 folder. I also had to manually remove the following files from the C:\Windows\system32 folder:
Quicktime.qts, QuickTimeMusicalInstruments.qtx, the Quicktime.Resources folder, QuicktimeVR.qtx and the QuickTimeVR.Resources folder.
The main problem is that iTunes didn't let me know there was an issue with the QuickTime installation. It just wouldn't run iTunes. There should have been a notification.
Anyway, after all this, I reinstalled iTunes fresh and checked the volume slider and LO' And Behold! The volume slider issue was repaired.
However, there is a LOT of skipping occurring that never happened before. Not sure what's up with that. CPU usage stays low and then I get a few skips per minute...UNACCEPTABLE!!! That didn't happen before and that issue will still need to be fixed. Until then, back to WinAmp. Thx a LOT Apple...you *#^@ing hosers! -
My itouch has gone black blurry with white lines
my i touch has a black screen with white lines and will not reset
What happened whenyou tried to restore the iPod as suggested in the article I refernced:
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane.
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode. -
I refurbished my macbook air 7 months ago because there was a problem with the steady state drive. Now my battery seems to be dead again. How long does the warranty last? Do I need to pay for a new battery?
As I wrote Apple will diagnose an Apple product even if it is out of warranty for free. That should be your first step to find out if the problem is the battery or something else.
Once you have Apple telling you a 7 month old battery is defective (if that turns out to be the case) then it becomes a game of horse trading. You'll need to speak to the tech and when he tells you there is nothing he can do you will need to speak to the tech manager and when she says most likely there is nothing they can do you go to the store manager, etc. It is unlikely (though possible) that they will give in easily you need to be firm, polite and let on that you're willing to accept a partial reimbursement.
So again the first step is to find out what is wrong.
good luck -
How can I connect my new MacBook Air to a LaCie hard disk with TIme Capsule backup from my old Imac? LaCie has USB 2.0, FireWire and eSata ports.
You can direct connect your MBA to the LaCie via USB 2 cable. If you have an Apple Airport Router you can USB connect the LaCie drive to the router and then use Airport Utility to configure it. Time Machine can access it either way.
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When I open my MacBook Air the keyboard comes up along with the screen and does not stay still?!
When I open my MacBook Air the keyboard comes up along with the screen and does not stay still. So I need to hold down the keyboard while i open it. Other than that it works fine despite the fact that the fan noise some times is loud and sometimes it's getting warm at the base. I wonder if this can be fixed if i go to one of the apple branches.
Yes. Take the computer to the Apple store to have it fixed.
Best -
Is anyone having trouble with internet on the new macbook air and an old modem?
Is anyone having trouble with internet on the new macbook air using an old modem?
I live in NYC and have an old modem/router and keep getting kicked off the internet. I have time warner as my internet provider.Hello there adell723,
I suggest taking a look at this article we have named Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6 found here http://support.apple.com/kb/HT4628?viewlocale=en_US.
Symptom: The network connection drops unexpectedly
Your Mac may not not stay connected to your Wi-Fi network reliably.
Your Mac may stop accessing the Internet during use.
Solution
Use these steps if your computer disconnects from its Wi-Fi network unexpectedly.
Check your range to the Wi-Fi router and reduce the effect of interference.If your computer is too far from your Wi-Fi router or your environment has too much Wi-Fi interference, then your computer may not detect the Wi-Fi network properly. The easiest way to check for range limits with your Wi-Fi network is to move your computer or your Wi-Fi router closer together and make sure that there are no obstructions (such as walls, cabinets, and so forth) between the router and your computer.See Potential sources of wireless interference for more information about interference and solutions.
Try connecting to a different Wi-Fi network. If your computer works fine when connected to a different Wi-Fi network, then the issue may be related to your network router or ISP. In that case, contact the manufacturer of your router or your ISP.
If you have Mac OS X 10.8.4 Mountain Lion installed then I would recommend using Wireless Diagnostics tool which is on your computer already.
Here is the article for it and how to use it to assist with wifi connectivity issues.
About Wireless Diagnostics
http://support.apple.com/kb/HT5606
Cheers,
Sterling
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