Macbook air 2010 crashing
Hi guys,
I have a 2010 model macbook air, and it is constantly crashing! I can be using the internet, photo editing software or waching a movie and I get the spinning beachball and have to reboot the machine. Once rebooted the problem will persist, usually crashing faster than the last time and keeps happening until I leave the mac for a while and can only do light tasks such as facebook, news etc. as anything heavier causes it to crash again.
It has already been in for a repair to apple a few weeks ago and they replaced the logic board citing fluctuating voltage to cpu. If that is the case then why is this still happening? When it was repaired before it got to the stage where it froze on the grey startup screen.
I have been through the basic ways of starting up in safe mode and resetting PRAM with no luck. I also cannot do software updates without it crashing
Can anyone offer any other advice?
many thanks
kyle
Hi guys,
I have a 2010 model macbook air, and it is constantly crashing! I can be using the internet, photo editing software or waching a movie and I get the spinning beachball and have to reboot the machine. Once rebooted the problem will persist, usually crashing faster than the last time and keeps happening until I leave the mac for a while and can only do light tasks such as facebook, news etc. as anything heavier causes it to crash again.
It has already been in for a repair to apple a few weeks ago and they replaced the logic board citing fluctuating voltage to cpu. If that is the case then why is this still happening? When it was repaired before it got to the stage where it froze on the grey startup screen.
I have been through the basic ways of starting up in safe mode and resetting PRAM with no luck. I also cannot do software updates without it crashing
Can anyone offer any other advice?
many thanks
kyle
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MacBook Air 2010 Very Slow (even after clean reinstall)
Hi,
Problem
The performance of my Macbook Air 2010 has slowed to the point where I can hardly complete basic tasks. For comparison, I use a MacBook Air 2013 at work and do not experience the same performance issues, so I believe my expectations are not unreasonably high.
My Question
Can you please advise on what I can do to troubleshoot? I've tried the solutions listed below, all of which have failed.
I'm grateful for any help you can offer.
Problem Description
Switching contexts or tabs, operating within applications (such as Chrome, small Excel spreadsheets, navigating files), and browsing the Internet has become a slow, laggy and crash-filled experience.
When right-clicking an icon and selecting 'Open With', Finder frequently times out or requires time to populate a list of applications.
Machine is slow to the point where, unless a solution presents itself, I'll have to get a new MacBook Air.
What I've Tried
'Religiously' close all applications after use; extremely conscientious of number of applications running and their resource requirements.
Clean reinstall of OS X.
Storing all media on external hard drive to create more storage space.
Clearing cache for all browsers regularly
Always running machine on battery power
Regular reboots
Machine Specs:
MacBook Air 13-inch, Late 2010
OS X Yosemite Version 10.10.2
Processor: 2.13 GHz Intel Core 2 Duo
Memory: 4GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 320M 256 MB
Storage: 87GB free of 250GBThanks, dominic23.
Unfortunately, it did not work.
-Tried starting in safe mode, resetting SMC, and repairing disk. Resetting the SMC helped upon reboot, but performance degraded swiftly and back at a low within 30-minutes.
Here is the full EtreCheck report:
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 12:24:01 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Late 2010) (Technical Specifications)
MacBook Air - model: MacBookAir3,2
1 2.13 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 336
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2 days 2:11:3
Disk Information: ℹ️
APPLE SSD TS256C disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 250.14 GB (82.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Karabiner.app
[loaded] org.pqrs.driver.Karabiner (10.6.0 - SDK 10.10) [Click for support]
/Applications/Seil.app
[loaded] org.pqrs.driver.Seil (11.0.0 - SDK 10.9) [Click for support]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
[running] org.gpgtools.gpgmail.updater.plist [Click for support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist [Click for support]
[loaded] org.gpgtools.macgpg2.fix.plist [Click for support]
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist [Click for support]
[running] org.gpgtools.macgpg2.updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] net.sourceforge.MonolingualHelper.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
[loaded] org.wireshark.ChmodBPF.plist [Click for support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] org.virtualbox.[redacted]oxwebsrv.plist [Click for support]
User Login Items: ℹ️
Alfred 2 Application Hidden (/opt/homebrew-cask/Caskroom/alfred/2.5.1_308/Alfred 2.app)
Seil Application Hidden (/Applications/Seil.app)
Karabiner Application Hidden (/Applications/Karabiner.app)
DoublePane Application Hidden (/Users/[redacted]/Applications/DoublePane.app)
HazelHelper Application Hidden (/Users/[redacted]/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelH elper.app)
Keyboard Maestro Engine Application (/opt/homebrew-cask/Caskroom/keyboard-maestro/latest/Keyboard Maestro.app/Contents/Resources/Keyboard Maestro Engine.app)
Flickr Uploadr Application (/Applications/Flickr Uploadr.app)
Internet Plug-ins: ℹ️
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
3rd Party Preference Panes: ℹ️
GPGPreferences [Click for support]
Hazel [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% WindowServer
8% mds
7% Alfred 2
6% mds_stores
6% Finder
Top Processes by Memory: ℹ️
185 MB Google Chrome
166 MB Google Chrome Helper
96 MB Finder
82 MB Messages
47 MB WindowServer
Virtual Memory Information: ℹ️
35 MB Free RAM
1.32 GB Active RAM
1.30 GB Inactive RAM
963 MB Wired RAM
42.77 GB Page-ins
1.12 GB Page-outs
Diagnostics Information: ℹ️
Feb 22, 2015, 11:44:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-22-234456_[reda cted].crash
Feb 22, 2015, 05:28:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-22-052810_[reda cted].crash
Feb 20, 2015, 11:49:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-02-20-23490 0_[redacted].crash
Feb 20, 2015, 11:26:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soagent_2015-02-20-232645_[red acted].crash
Feb 20, 2015, 10:12:01 PM Self test - passed -
Do all your cases and screen covers for MacBook air 2010-2011 fit the 2012 model
Do all your cases and screen covers for MacBook air 2010-2011 fit the 2012 model
Upon receiving my 2012 MBA, I removed the inCase hard shell from my 2011 model and fitted it to my 2012 unit. The fit is identical. Dimensionally they are the same.
So, if you are asking do all of mine fit? Yes they do. -
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From what little you say, it sounds like the computer's hard drive was partitioned as Master Boot Record and then formatted FAT or NTSF. You'll need to run Disk Utility and delete the partition and then click on the Option's button and select GUID. Then you'll be able to format the drive as HFS+ to install OS X.
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My macbook air is crashing/ overheating?
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Macbook Air (2010), Bluetooth 4.0?
I have a Macbook Air (2010) and upgraded to Lion OSX. I was checking my Bluetooth version and it lists it as 4.0 - more specifically: 4.0.1f4
Is this possible that my Macbook Air Second edition got an upgraded Bluetooth in the Lion Operating system?
Is this the same Bluetooth 4.0 as the iPhone 4s?
So many questions Appreciate any respeonses to the above!
Thanks!That refers to the software release version. Everyone has the same software version under Lion.
Bluetooth 4 hardware was added beginning with the Mid 2011 model.
Regards,
Captfred -
my macbook air 2010 will not power on, the charger light does not come on at all either. help!
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Best. -
Wipe macbook air 2010 to sell.
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Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:
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You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer to the buyer.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either. The buyer will have to purchase them.
Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.") -
My late 2010 MacBook Air suddenly crashes and will not stay on.
I returned from a trip during which I used my MacBook Air (Late 2010) constantly. Upon leaving the hotel I closed the computer and put it into my carrier and did not open it until arriving at home later that day. There was moisture on the keyboard and screen at the corresponding position in an area about the size of a 50¢ piece, I cleaned that up and turned the machine on and it booted up and then created. Several times it would turn off and on a few times without any input from me. At times it will boot up like all is well but with any keystroke it crashes to a black screen. If I had to guess, I'd say the HD is toast. It was replaced under warranty once already. The moisture is a complete mystery. Any ideas?
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My late 2010 macbook air, suddenly shows a blue screen and restart. I´m tired of loosing my job. Someone can help me?
Firefox doesn't do email, it's a web browser.
If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.
If your problem is with Mozilla Thunderbird, see this forum for support.
[http://www.mozillamessaging.com/en-US/support/]
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Sorry, that is not possible.
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About AirPlay Mirroring in OS X - Apple Support
You also cannot use an HDMI cable to "pair" your MacBook Air. The reason is your model has a mini-display port (that looks like a Thunderbolt port, but is not). Therefore, it cannot send audio to the Apple TV.
MacBook Air (11-inch, Late 2010) - Technical Specifications -
Mid 2011 Macbook Air constant crashing
Hello,
I am experiencing random kernel panics with my Mid 2011 Macbook Air.
I have taken the laptop in to an Apple store where it passed every single test and they could not find anything wrong with it.
However, there clearly is something wrong with it. There have been times where it hasn't kernel paniced for a couple of weeks, but then it starts back up again. I have pasted below the first panic of this evening, which was then followed by 7 more whilst restarting and after logging back in.
I am currently using the laptop in safe mode, I have not used it long enough to know if this stops the kernel panics or not, but it does seem more stable.
I am now unsure what I can now do from here. Apple cannot find anthing wrong with the laptop that I have only had for 18 months, but this is clearly not fit for purpose if it cannot run OSX without crashing, something is wrong.
Where can I go from here? I can't carry on using this laptop for work it's that bad.
Thank you for your time.
Wed Aug 7 20:03:52 2013
panic(cpu 3 caller 0xffffff80018b8655): Kernel trap at 0xffffff8001887eec, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000030, CR3: 0x000000012dc70062, CR4: 0x00000000000606e0
RAX: 0x0000000000000001, RBX: 0x0000000000000008, RCX: 0xffffff800eff9b58, RDX: 0x0000000000000421
RSP: 0xffffff8008e83d00, RBP: 0xffffff8008e83d20, RSI: 0x000000001954fc40, RDI: 0xffffff80048a6ca0
R8: 0x0000000000000001, R9: 0x0000000000000000, R10: 0x000000007d585000, R11: 0x00000000ffffffff
R12: 0xffffff80048a6ca0, R13: 0xffffff801260ca40, R14: 0xffffff8011c378e0, R15: 0x0000000000048000
RFL: 0x0000000000210202, RIP: 0xffffff8001887eec, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff8008e839a0 : 0xffffff800181d626
0xffffff8008e83a10 : 0xffffff80018b8655
0xffffff8008e83be0 : 0xffffff80018ce17d
0xffffff8008e83c00 : 0xffffff8001887eec
0xffffff8008e83d20 : 0xffffff8001875c0f
0xffffff8008e83d90 : 0xffffff80018632da
0xffffff8008e83f20 : 0xffffff80018b8aa0
0xffffff8008e83fb0 : 0xffffff80018ce0a1
BSD process name corresponding to current thread: Google Chrome
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000001600000
Kernel text base: 0xffffff8001800000
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
System uptime in nanoseconds: 23991642110646
last loaded kext at 14593131193430: com.apple.iokit.SCSITaskUserClient 3.5.5 (addr 0xffffff7f834c3000, size 36864)
last unloaded kext at 15049147349172: com.apple.driver.AppleUSBCDC 4.1.23 (addr 0xffffff7f834bc000, size 12288)
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.2.12
org.virtualbox.kext.VBoxNetFlt 4.2.12
org.virtualbox.kext.VBoxUSB 4.2.12
org.virtualbox.kext.VBoxDrv 4.2.12
com.apple.filesystems.smbfs 1.8.4
com.apple.filesystems.afpfs 10.0
com.apple.nke.asp_tcp 7.1.0
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Hello Kappy,
I do not have anything plugged in to the laptop.
Booting into safe mode does seem more stable, but I am unable to use safe mode for prolonged periods of time to test it.
I have completely uninstall VirtualBox from my my machine since my previous post, and I am still getting kernel panics. Here is the most recent.
Interval Since Last Panic Report: 21214 sec
Panics Since Last Report: 9
Anonymous UUID: 35B92A7D-0252-11F8-7C64-E4B8C71598EC
Wed Aug 7 21:46:28 2013
panic(cpu 0 caller 0xffffff800cab8655): Kernel trap at 0xffffff800ca87eec, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000030, CR3: 0x000000000eaa2000, CR4: 0x00000000000606e0
RAX: 0x0000000000000001, RBX: 0x0000000000000008, RCX: 0xffffff80173d4f68, RDX: 0x0000000000000421
RSP: 0xffffff808beab800, RBP: 0xffffff808beab820, RSI: 0x000000001954fc40, RDI: 0xffffff800f88bca0
R8: 0x0000000000000001, R9: 0x0000000000000001, R10: 0xffffff800d0bdc60, R11: 0x0000000000001600
R12: 0xffffff800f88bca0, R13: 0xffffff808beab980, R14: 0xffffff801893b300, R15: 0x0000000000268000
RFL: 0x0000000000010202, RIP: 0xffffff800ca87eec, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000030, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff808beab4a0 : 0xffffff800ca1d626
0xffffff808beab510 : 0xffffff800cab8655
0xffffff808beab6e0 : 0xffffff800cace17d
0xffffff808beab700 : 0xffffff800ca87eec
0xffffff808beab820 : 0xffffff800ca82296
0xffffff808beabb70 : 0xffffff800ca5e9a4
0xffffff808beabbd0 : 0xffffff800ce541bf
0xffffff808beabcc0 : 0xffffff800ce543c2
0xffffff808beabcf0 : 0xffffff7f8e1751dc
0xffffff808beabd60 : 0xffffff7f8e167408
0xffffff808beabd70 : 0xffffff7f8e14bef4
0xffffff808beabdb0 : 0xffffff7f8e14a765
0xffffff808beabde0 : 0xffffff7f8e14d99c
0xffffff808beabe00 : 0xffffff7f8d4622a4
0xffffff808beabe20 : 0xffffff7f8d462237
0xffffff808beabe50 : 0xffffff7f8e161cd1
0xffffff808beabe80 : 0xffffff7f8e14ae28
0xffffff808beabed0 : 0xffffff7f8e1492e9
0xffffff808beabef0 : 0xffffff800ce48588
0xffffff808beabf30 : 0xffffff800ce4708a
0xffffff808beabf80 : 0xffffff800ce471b9
0xffffff808beabfb0 : 0xffffff800cab3137
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD3000Graphics(8.1.2)[2AAECC61-71E4-3226-ACD7-BDA8FE D0185C]@0xffffff7f8e146000->0xffffff7f8e1a7fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f8d046000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xff ffff7f8d565000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0 xffffff7f8d522000
com.apple.iokit.IOSurface(86.0.4)[C1007599-42D0-32FF-9F2F-C63F4E6C1DEB]@0xfffff f7f8d45e000->0xffffff7f8d46ffff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000000c800000
Kernel text base: 0xffffff800ca00000
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
System uptime in nanoseconds: 1925370520359
last loaded kext at 10263390705: com.apple.driver.AppleBluetoothMultitouch 75.19 (addr 0xffffff7f8e2db000, size 77824)
last unloaded kext at 194797783308: org.virtualbox.kext.VBoxDrv 4.2.12 (addr 0xffffff7f8e525000, size 270336)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AGPM 100.12.87
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleIntelHD3000Graphics 8.1.2
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.2
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.IOBluetoothHIDDriver 4.1.4f2
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f66
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3230554638424353302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS128C, 121.33 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024d, 0xfa120000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3 -
Hi Folks
I have been having some major issues with my Macbook Air (mid 2011, Yosemite 10.10.1, 1.6GHZ core i5, 2 GB 1333 MHz DDR3)
It randomly crashes during use. Programs stop working and then the spinning beachball pops up for a few seconds before everything crashes and I have to power off/on
I did a number of system resets and reinstallation's and for a while now I have had it running generally ok except a few crashes here and there when I am using it a lot. Just had a few issues tonight and had 3 crashes in quick succession and also the ? folder pop up once.
For the first time though the system reported an error code and I have pasted it below. Has anyone seen this before or can anyone decipher what it means? I am no expert so it means very little to me. Any help would be much appreciated
Many thanks
Anonymous UUID: 8A45F87A-6A15-FD39-8F47-50AEF1598C07
Sat Jan 31 02:47:51 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff80047c4594): "launchd died\nState at Last Exception:\n\n"@/SourceCache/xnu/xnu-2782.1.97/bsd/kern/kern_exit.c:361
Backtrace (CPU 2), Frame : Return Address
0xffffff8065b2be50 : 0xffffff800433a811
0xffffff8065b2bed0 : 0xffffff80047c4594
0xffffff8065b2bf40 : 0xffffff80047c425c
0xffffff8065b2bf50 : 0xffffff800484dcb2
0xffffff8065b2bfb0 : 0xffffff800443ac46
BSD process name corresponding to current thread: launchd
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000004000000
Kernel text base: 0xffffff8004200000
__HIB text base: 0xffffff8004100000
System model name: MacBookAir4,1 (Mac-C08A6BB70A942AC2)
System uptime in nanoseconds: 102440621342
last loaded kext at 10013304928: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f8610c000, size 32768)
last unloaded kext at 98204576961: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f85123000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.ApplePlatformEnabler 2.1.0d1
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleHDA 267.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleBacklight 170.4.12
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleIntelHD3000Graphics 10.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.1
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookAir4,1, BootROM MBA41.0077.B11, 2 processors, Intel Core i5, 1.6 GHz, 2 GB, SMC 1.74f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313132533654465238432D48392020
Memory Module: BANK 1/DIMM0, 1 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54313132533654465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Serial ATA Device: APPLE SSD TS064C, 60.67 GB
USB Device: FaceTime Camera (Built-in)
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
Thunderbolt Bus: MacBook Air, Apple Inc., 8.1Hello jonny550,
Based on the information you have provided, it appears your MacBook Air is suffering from repeated crashes. In your post you wrote "Just had a few issues tonight and had 3 crashes in quick succession and also the ? folder pop up once," which leads me to believe your computer needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D -
Update to Mavericks Macbook Air Keeps Crashing
Since Updating to Mavericks every day my Macbook Air Hangs and Freezes. Most of the time it starts with one program and then quickly cascades to all of them. It usually takes about 10-20min for the Beach Ball of death to go away and then for everything to resume. Please Help!
Here is the information about my computer.
Hardware Information:
MacBook Air (11-inch, Late 2010)
MacBook Air - model: MacBookAir3,1
1 1.6 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 5:11:59
Disk Information:
APPLE SSD TS128C disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 120.47 GB (8.53 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
net.osculator.driver.OSCulatorIOKit (1.5.1)
com.sophos.nke.swi (9.0.53 - SDK 10.8)
com.delantis.kext.tcpblocknke (2.2.6 - SDK 10.6)
com.sophos.kext.sav (9.0.53 - SDK 10.7)
com.aladdin.kext.aksfridge (1.0.2)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.aladdin.aksusbd.plist
[loaded] com.aladdin.hasplmd.plist
[loaded] com.cloudpath.maccmd.plist
[loaded] com.delantis.tcbblocknke_load_kext.plist
[loaded] com.delantis.TCPBlock.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[failed] com.radiosilenceapp.nke.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.sophos.autoupdate.plist
[loaded] com.sophos.configuration.plist
[loaded] com.sophos.intercheck.plist
[loaded] com.sophos.notification.plist
[loaded] com.sophos.scan.plist
[loaded] com.sophos.sxld.plist
[loaded] com.sophos.webd.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
[failed] com.radiosilenceapp.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] com.sophos.uiserver.plist
User Launch Agents:
[loaded] com.delantis.tcpblock.plist
[loaded] com.facebook.videochat.[redacted].plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[not loaded] com.valvesoftware.steamclean.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Bartender
MacOS
Alfred
Google Drive
Hiss
Caffeine
Matrox PowerDesk
Dropbox
Google Chrome
Sparrow
Shades
BlackBerry Device Manager
3rd Party Preference Panes:
DivX
Flash Player
Growl
Matrox GXM Control Panel
Perian
TCPBlock
Internet Plug-ins::
o1dbrowserplugin: Version: 4.9.1.16010
OVSHelper: Version: 1.0
Default Browser: Version: 537 - SDK 10.9
AnyMeeting_v1.6: Version: AnyMeeting_v1.6 1.6 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 3.3.0f4
Silverlight: Version: 5.1.20513.0 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 1.4
Flash Player: Version: 11.9.900.170 - SDK 10.6
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Bad Fonts:
None
Old applications:
Audacity: Version: 2.0.2.0 - SDK 10.4
/Applications/Audacity/Audacity.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5
/Users/enjoiboygenius/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Merlin: Version: 2.9.2 (10639) - SDK 10.5
/Applications/Merlin.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 112.20 GB Disk used: 104.26 GB
Destinations:
FreeAgent GoFlex Drive [Local] (Last used)
Total size: 2
Total number of backups: 12
Oldest backup: 2012-08-12 07:56:38 +0000
Last backup: 2013-12-01 01:08:20 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 112.20 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
7% WindowServer
6% Google Chrome
3% EtreCheck
1% Dropbox
0% BBLaunchAgent
Top Processes by Memory:
168 MB Google Chrome
131 MB SophosScanD
127 MB Mail
115 MB InterCheck
74 MB Adium
Virtual Memory Statistics:
147 MB Free RAM
1.55 GB Active RAM
1.42 GB Inactive RAM
531 MB Wired RAM
1.01 GB Page-ins
13 MB Page-outsThey are called kernel panics. Chrome would be a likely cause. But given the computer is new you should take it back while you are still within the 14 day grace period where you can have it replaced or get your money back, no questions asked. Don't waste time here. Please make a Genius Appointment and take it in for service.
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Advice: How to speed up Macbook Air (2010)
Under Lion my 2010 (HDD) Macbook Air has been intolerably slow. It could take 10 minutes to start a program. When connecting to a projector, it could likewise take 10 minutes for it to resize windows during which it was unresponsive. I have been about to hurl it in the trashcan because this computer was just such an impediment to my work. But now I found the solution: don't run Safari. I had long suspected 2G ram combined with a slow HDD was the culprit. I tried to minimize the number of programs open, but let Safari run permanently. But it turns out Safari uses enormeous amounts of memory, and it has a tendency to just grow and grow its memory grab. Now, I quit Safari when I want to run other programs, and after this the computer is merely slow, not intollerably so. It is annoying to always have to quit Safari, but at least it makes the computer useful.
Any better suggestions than always quitting Safari?The fact is that Mac OS X is good at of taking care of itself, if there are performance issues, there are a couple of things you can check:
Check your Login Items under System Preferences > Accounts to see what you have automatically launching.Also check /Library/LaunchAgents/ and /Users/yourusername/Library/LaunchAgents/ for items launching at startup
Launch Activity Monitor and change "My Processes" at the top to "All Processes". Then see what may be consuming your OS X system resources.
Check the System Memory tab at the bottom of Activity Monitor to see if you have excessive "page outs", a sign that you may benefit from more RAM.
Check if you are running any poor Mac anti-virus programs as they may take large resources.
If you don't want to do these manually or the above checks still won't help, let the MacBook speed up tool http://www.speedupmacbook.com/ perform a health check of your Mac and fix relevant issues.
Best regards!
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