Macbook Air 2013 sometimes restart when lid is closed
I have a macbook air with specs below, we don't usually shutdown (convenience sake) we just closed the lid etc...
we recently noticed that its sometimes restarts itself even when the lid is closed, I also noticed that sometimes the wakeup doesn't work. I have to
long press the power button so it could boot itself.
model: late 2013
OS: mavericks
anyone else experience this?
thanks for the advice, for awhile there it thought it worked but today it happened again. What i noticed is that the WIFI was disabled after the restart.
i've captured the logs. maybe I should return it for servicing???
Date/Time: 2014-06-26 21:00:25 +0800
OS Version: 10.9.2 (Build 13C1021)
Architecture: x86_64
Report Version: 18
Event: Sleep Wake Failure
Steps: 272
Hardware model: MacBookAir6,2
Active cpus: 4
Powerstats for: kernel_task
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 21 samples
Primary state: 21 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 21 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 21 samples Unknown
*21 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*3 idle_thread + 24 (mach_kernel) [0xffffff8000237908]
*2 processor_idle + 170 (mach_kernel) [0xffffff80002375ba]
*2 machine_idle + 478 (mach_kernel) [0xffffff80002dd7be]
*1 processor_idle + 177 (mach_kernel) [0xffffff80002375c1]
*1 machine_track_platform_idle + 42 (mach_kernel) [0xffffff80002de48a]
*3 ??? (mach_kernel + 2304685) [0xffffff8000432aad]
*3 msleep + 114 (mach_kernel) [0xffffff80005e1852]
*3 ??? (mach_kernel + 4068901) [0xffffff80005e1625]
*3 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*3 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*3 ??? (mach_kernel + 223627) [0xffffff800023698b]
*3 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*3 ??? (mach_kernel + 1004711) [0xffffff80002f54a7]
*3 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*3 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*3 ??? (mach_kernel + 223627) [0xffffff800023698b]
*3 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*2 ??? (mach_kernel + 2288366) [0xffffff800042eaee]
*2 msleep + 114 (mach_kernel) [0xffffff80005e1852]
*2 ??? (mach_kernel + 4068901) [0xffffff80005e1625]
*2 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*2 ??? (mach_kernel + 223627) [0xffffff800023698b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*2 ??? (mach_kernel + 303674) [0xffffff800024a23a]
*1 IOCommandGate::runAction(int (*)(OSObject*, void*, void*, void*, void*), void*, void*, void*, void*) + 355 (mach_kernel) [0xffffff80006aeb03]
*1 IOHIDSystem::reportUserHidActivityGated(void*) + 237 (IOHIDFamily) [0xffffff7f80d985a3]
*1 IOService::messageClients(unsigned int, void*, unsigned long) + 57 (mach_kernel) [0xffffff800068fdb9]
*1 ??? (mach_kernel + 4783238) [0xffffff800068fc86]
*1 IORecursiveLockLock + 32 (mach_kernel) [0xffffff8000685130]
*1 lck_mtx_lock + 653 (mach_kernel) [0xffffff80002d133d]
*1 lck_mtx_lock_wait_x86 + 384 (mach_kernel) [0xffffff80002d5fa0]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 IOService::watchdog_timer_expired(void*, void*) + 39 (mach_kernel) [0xffffff8000699047]
*1 IOPMrootDomain::sleepWakeDebugTrig(bool) + 503 (mach_kernel) [0xffffff80006e7517]
*1 stack_snapshot_from_kernel + 123 (mach_kernel) [0xffffff80005b044b]
*1 ??? (mach_kernel + 328449) [0xffffff8000250301]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 mapping_replenish + 402 (mach_kernel) [0xffffff80002c8472]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 IOWorkLoop::threadMain() + 195 (mach_kernel) [0xffffff80006accf3]
*1 IOWorkLoop::runEventSources() + 258 (mach_kernel) [0xffffff80006acb72]
*1 IOPMWorkQueue::checkForWork() + 127 (mach_kernel) [0xffffff80006a72ff]
*1 IOPMWorkQueue::checkRequestQueue(queue_entry*, bool*) + 52 (mach_kernel) [0xffffff80006a71f4]
*1 IOService::servicePMRequest(IOPMRequest*, IOPMWorkQueue*) + 2781 (mach_kernel) [0xffffff8000698b0d]
*1 IOService::all_done() + 1221 (mach_kernel) [0xffffff80006a1645]
*1 IOPMrootDomain::powerChangeDone(unsigned long) + 506 (mach_kernel) [0xffffff80006dd3aa]
*1 IOPMrootDomain::evaluateSystemSleepPolicyFinal() + 119 (mach_kernel) [0xffffff80006dd937]
*1 IOPMrootDomain::evaluateSystemSleepPolicy(IOPMSystemSleepParameters*, int, unsigned int*) + 1442 (mach_kernel) [0xffffff80006e11a2]
*1 X86PlatformPlugin::sleepPolicyHandler(IOPMSystemSleepPolicyVariables const*, IOPMSystemSleepParameters*) + 268 (X86PlatformPlugin) [0xffffff7f8106a5e8]
*1 X86PlatformPlugin::TBusingBusPower() + 46 (X86PlatformPlugin) [0xffffff7f8106e4a0]
*1 IOService::getMatchingServices(OSDictionary*) + 36 (mach_kernel) [0xffffff8000694314]
*1 IOService::copyExistingServices(OSDictionary*, unsigned int, unsigned int) + 309 (mach_kernel) [0xffffff800068eb35]
*1 OSMetaClass::applyToInstances(bool (*)(OSObject const*, void*), void*) const + 54 (mach_kernel) [0xffffff800064b376]
*1 IOHIDKeyboard::~IOHIDKeyboard() + 10 (IOHIDFamily) [0xffffff7f80d91fe2]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 2301997) [0xffffff800043202d]
*1 msleep + 114 (mach_kernel) [0xffffff80005e1852]
*1 ??? (mach_kernel + 4068901) [0xffffff80005e1625]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 4436674) [0xffffff800063b2c2]
*1 mach_msg_receive + 162 (mach_kernel) [0xffffff800021df22]
*1 ipc_mqueue_receive + 66 (mach_kernel) [0xffffff80002168e2]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 4401578) [0xffffff80006329aa]
*1 msleep + 114 (mach_kernel) [0xffffff80005e1852]
*1 ??? (mach_kernel + 4068901) [0xffffff80005e1625]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 2288564) [0xffffff800042ebb4]
*1 msleep + 114 (mach_kernel) [0xffffff80005e1852]
*1 ??? (mach_kernel + 4068901) [0xffffff80005e1625]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 1003791) [0xffffff80002f510f]
*1 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff7f80d77000 - 0xffffff7f80db3fff com.apple.iokit.IOHIDFamily 2.0.0 (2.0.0) <5D59740C-447F-37DA-B881-6F470878CF56> /System/Library/Extensions/IOHIDFamily.kext/Contents/MacOS/IOHIDFamily
*0xffffff7f81068000 - 0xffffff7f81074fff com.apple.driver.X86PlatformPlugin 1.0.0 (1.0.0) <31F1D070-0956-3083-A957-0A1CFA4C6AD3> /System/Library/Extensions/IOPlatformPluginFamily.kext/Contents/PlugIns/X86Plat formPlugin.kext/Contents/MacOS/X86PlatformPlugin
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: UserEventAgent
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 21 samples
Primary state: 21 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 21 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 21 samples Unknown
*17 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*17 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*17 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*17 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*17 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*17 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*17 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*17 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*17 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*17 ??? (mach_kernel + 223627) [0xffffff800023698b]
*17 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*4 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*2 ??? (mach_kernel + 3949952) [0xffffff80005c4580]
*2 ??? (mach_kernel + 3949620) [0xffffff80005c4434]
*2 ??? (mach_kernel + 3956779) [0xffffff80005c602b]
*2 ??? (mach_kernel + 3956710) [0xffffff80005c5fe6]
*2 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*2 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*2 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*2 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*2 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*2 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*2 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*2 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*2 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*2 ??? (mach_kernel + 223627) [0xffffff800023698b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 mach_msg_receive_continue + 27 (mach_kernel) [0xffffff800021df6b]
*1 ipc_kmsg_put + 106 (mach_kernel) [0xffffff8000213d4a]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 4070347) [0xffffff80005e1bcb]
*1 selprocess + 1551 (mach_kernel) [0xffffff80005f16ff]
*1 _bcopy + 17 (mach_kernel) [0xffffff80002d60b1]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: configd
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 13 samples
Primary state: 13 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 13 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 13 samples Unknown
*12 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*12 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*12 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*12 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*12 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*12 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*12 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*12 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*12 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*12 ??? (mach_kernel + 223627) [0xffffff800023698b]
*12 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*1 mach_msg_receive_continue + 27 (mach_kernel) [0xffffff800021df6b]
*1 ipc_kmsg_put + 106 (mach_kernel) [0xffffff8000213d4a]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: distnoted
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 13 samples
Primary state: 13 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 13 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 13 samples Unknown
*13 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*13 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*13 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*13 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*13 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*13 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*13 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*13 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*13 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*13 ??? (mach_kernel + 223627) [0xffffff800023698b]
*13 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: CalendarAgent
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 9 samples
Primary state: 9 samples Non-Frontmost App, Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 9 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 9 samples Unknown
*7 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*7 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*7 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*7 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*7 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*7 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*7 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*7 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*7 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*7 ??? (mach_kernel + 223627) [0xffffff800023698b]
*7 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*2 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*1 mach_msg_receive_continue + 27 (mach_kernel) [0xffffff800021df6b]
*1 ipc_kmsg_put + 106 (mach_kernel) [0xffffff8000213d4a]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 ??? (mach_kernel + 3949952) [0xffffff80005c4580]
*1 ??? (mach_kernel + 3949620) [0xffffff80005c4434]
*1 ??? (mach_kernel + 3956779) [0xffffff80005c602b]
*1 ??? (mach_kernel + 3956710) [0xffffff80005c5fe6]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: cfprefsd
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 8 samples
Primary state: 8 samples Non-Frontmost App, Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 8 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 8 samples Unknown
*6 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*6 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*6 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*6 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*6 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*6 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*6 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*6 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*6 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*6 ??? (mach_kernel + 223627) [0xffffff800023698b]
*6 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*2 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*2 ??? (mach_kernel + 3949952) [0xffffff80005c4580]
*2 ??? (mach_kernel + 3949620) [0xffffff80005c4434]
*2 ??? (mach_kernel + 3956779) [0xffffff80005c602b]
*2 ??? (mach_kernel + 3956710) [0xffffff80005c5fe6]
*2 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*2 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*2 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*2 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*2 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*2 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*2 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*2 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*2 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*2 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*2 ??? (mach_kernel + 223627) [0xffffff800023698b]
*2 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: opendirectoryd
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 7 samples
Primary state: 7 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 7 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 7 samples Unknown
*6 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*6 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*6 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*6 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*6 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*6 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*6 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*6 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*6 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*6 ??? (mach_kernel + 223627) [0xffffff800023698b]
*6 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*1 ??? (mach_kernel + 3949952) [0xffffff80005c4580]
*1 ??? (mach_kernel + 3949620) [0xffffff80005c4434]
*1 ??? (mach_kernel + 3956779) [0xffffff80005c602b]
*1 ??? (mach_kernel + 3956710) [0xffffff80005c5fe6]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: mds
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 6 samples
Primary state: 4 samples Non-Frontmost App, Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 6 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 6 samples Unknown
*4 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*4 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*4 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*4 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*4 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*4 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*4 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*4 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*4 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*4 ??? (mach_kernel + 223627) [0xffffff800023698b]
*4 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*1 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*1 ??? (mach_kernel + 3949952) [0xffffff80005c4580]
*1 ??? (mach_kernel + 3949620) [0xffffff80005c4434]
*1 ??? (mach_kernel + 3956779) [0xffffff80005c602b]
*1 ??? (mach_kernel + 3956710) [0xffffff80005c5fe6]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
1 <Non-Background Priority>
*1 hndl_unix_scall64 + 22 (mach_kernel) [0xffffff80002f3b76]
*1 unix_syscall64 + 499 (mach_kernel) [0xffffff800063e413]
*1 read_nocancel + 127 (mach_kernel) [0xffffff80005ef8df]
*1 ??? (mach_kernel + 4127438) [0xffffff80005eface]
*1 ??? (mach_kernel + 2138260) [0xffffff800040a094]
*1 ??? (mach_kernel + 2141003) [0xffffff800040ab4b]
*1 uiomove64 + 289 (mach_kernel) [0xffffff80005e0741]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
*1 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*1 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*1 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*1 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*1 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*1 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*1 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*1 ??? (mach_kernel + 223627) [0xffffff800023698b]
*1 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
1 <Non-Background Priority>
Binary Images:
*0xffffff8000200000 - 0xffffff80007a494a mach_kernel (2422.92.1) <E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5> /mach_kernel
Powerstats for: apsd
Start time: 1970-01-01 07:30:00 +0800
End time: 1970-01-01 07:30:00 +0800
Microstackshots: 6 samples
Primary state: 6 samples Non-Frontmost App, Non-Background Priority, User mode
User Activity: 0 samples Idle, 0 samples Active, 6 samples Unknown
Power Source: 0 samples on Battery, 0 samples on AC, 6 samples Unknown
*4 hndl_alltraps + 219 (mach_kernel) [0xffffff80002f327b]
*4 user_trap + 748 (mach_kernel) [0xffffff80002dc2bc]
*4 vm_fault + 2660 (mach_kernel) [0xffffff80002787a4]
*4 vm_fault_page + 3978 (mach_kernel) [0xffffff8000274fba]
*4 vm_compressor_pager_get + 182 (mach_kernel) [0xffffff8000271726]
*4 vm_compressor_get + 75 (mach_kernel) [0xffffff80002701eb]
*4 ??? (mach_kernel + 459473) [0xffffff80002702d1]
*4 lck_rw_lock_shared_gen + 118 (mach_kernel) [0xffffff80002d51a6]
*4 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
*4 ??? (mach_kernel + 223627) [0xffffff800023698b]
*4 machine_switch_context + 354 (mach_kernel) [0xffffff80002d7e92]
*2 call_continuation + 23 (mach_kernel) [0xffffff80002d7047]
*1 mach_msg_receive_continue + 27 (mach_kernel) [0xffffff800021df6b]
*1 ipc_kmsg_put + 106 (mach_kernel) [0xffffff8000213d4a]
*1 _bcopy + 9 (mach_kernel) [0xffffff80002d60a9]
*1 ??? (mach_kernel + 996214) [0xffffff80002f3376]
*1 kernel_trap + 896 (mach_kernel) [0xffffff80002dba00]
Similar Messages
-
MacBook Pro won't sleep when lid is closed and battery lights won't work?
I have a 2010 MacBook Pro 15" and ever since I got it, the battery indicator lights wouldn't light up (not that big of a deal) and the computer wouldn't sleep when I closed the lid.
I've reset the NVRAM/PRAM, the SMC and verified/repaired my hard disk as needed. But the computer still won't sleep when I close the lid (regardless if the machine is plugged into a charger or not). Is there a known fix for this problem? I've been searching through the forums and troubleshooting from advice that other people have suggested, but nothing seems to be working. Any help is greatly appreciated!This exact thing happened to me. Resetting the SMC solved all my problems. Here's a link to how to do it: Intel-based Macs: Resetting the System Management Controller (SMC) Hope it works!
-
Air does not sleep when lid is closed?
My friend just bought a new 13" Air and it works great except he was confused at the fact that when he closes the lid the laptop does not go to sleep. He noticed this when he closed the laptop in a dark room and the light from the screen was leaking out. Has anyone else experienced this problem? I know on older Apple laptops sleep mode was activated when a magnet in the LCD housing hit a sensor in the upper case when you closed the lid; is this still the case? And if so anyone know where the sensor is located just so I can run a magnet over it to see what happens?
I don't see this behavior at all, but I'm wondering how does he know it's on? When closed the screen virtually seals against the bottom. If the Apple logos lit up? If so then it's obviously on. If not then it's not on.
If it's staying on, it's likely a software problem. Either there is an app or something installed than isn't sleeping or an OS problem. If it really isn't sleeping and no questionable apps have been installed, backing up and reinstalling the OS would likely fix it. -
Hello,
A flashing question mark appears when I re/start my MacBook Air 2013. Then, I pressed POWER & OPTOIN buttons and internet options appeared for internet recovery. After internet recovery, the OS X utilities appears with four options (Restore from Time machine, Reinstall OS X, Get help online and Disk utility). But none of them seemed helpful. On the last option Disk utility, the icon created only with 33KB and other disk 1 Mac Os X Base system. On First Aid, the icon Repair disk is disabled. So I could not click on repair disk. Could you please suggest me how to solve this problem asap? Thank you so much for your help in advance!You can try the following:
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
I just got myself a new Macbook Air 2013 and while I realized I couldn't expect the smoothest experience, I never expected this much hassle with it. So many differnet issues. No need to have a sad face about it, though - let's get together and figure out how to make this work! At least we only have one graphics chip to worry about this time around
This is going to be a pretty long post but I figured it's good to have it all in one place. Please correct me if you think this is the wrong way to post these things.
Installing and booting
Booting from a normal 2013.6 USB key works fine, but I couldn't seem to get either GRUB or Syslinux working.
I was able to boot by first installing Arch Linux following the Macbook guide at the wiki (having a separate FAT32 /boot partition). Skip the bootloader installation.
Installing rEFInd from OS X (important!) and installing the EFI stub loader made me able to boot fine.
Separate thread.
Stability problems
This is the big worry for me. Every now and then my system hangs for a brief moment and everything involving net or disk access just hangs there for a while and then it seems to work.
So far it only seems to happen when I run something disk- or CPU-intensive. Also had an occassion when I couldn't start X and just got this repeating all over my screen:
ata1.00: failed command: WRITE FPDMA QUEUED
ata1.00: cmd 61/08:f0:10:8c:c2/00:00:0b:00:00/40 tag 30 ncq 4096 out res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
ata1.00: status: { DRDY }
On the next attempt it worked fine.
I did SMART short and long tests on my disk and they returned fine:
smartctl -a
There are some messages in my boot that indicate this could be disk and/or ACPI related.
journalctl -b
dmesg
This was on a boot when my NIC was renamed from eth0 to wlp3s0 as noted under Wifi - this should hopefully not be a big deal to fix. Will update when I look more into it.
uname -a:
Linux temperance 3.9.7-1-ARCH #1 SMP PREEMPT Thu Jun 20 22:45:32 CEST 2013 x86_64 GNU/Linux
WiFi
WiFi does not work out of the box. Installing wireless-bcm43142-dkms from AUR made me able to connect to my network. I haven't been able to get it stable yet -interface name changes randomly between wlp3s0 and eth0 between reboots and I get disconnected from my network every 30 minutes or so. Disconnects seem to correlate somewhat with the freezes mentioned above.
Separate thread.
Touchpad
Have only been able to get it to work like a one-button mouse using evdev for now. Looks like an upstream bug.
Separate thread
Audio
In order to get audio, I need to put the following in /etc/asound.conf:
defaults.pcm.card 1
defaults.pcm.device 0
defaults.ctl.card 1
I'm no ALSA pro, but I can only seem to get output from the headphone jack so far - no speakers yet.
Last edited by Legogris (2013-06-27 20:21:11)While I'm using Ubuntu and not Arch, I wanted to chip in with my experiences.
First, I am happy to tell you that I've found a fix for the ata errors/freezes (which for me were so bad I could hardly install) -- at least I think it's the same or related. I got udevd spitting errors about blkid timing out, and it couldn't find the disks. I found this in a Ubuntu forum -- sadly, I can't find the url now. Anyway, Pass
libata.force=1:noncq
to the linux kernel parameters (in Ubuntu you can add this to /etc/default/grub). This disables NCQ, which according to that post wasn't needed.
YMMV and I am not certain that it doesn't have bad side effects, but for me it made the laptop usable.
Other findings:
My Fn key, and thus delete, page up/down, media keys etc didn't work. That's because the keyboard has a new device id which isn't in usbhid. I added entries like the existing apple keyboards with the new device id (05ac:0291) and after recompiling, it works. I'm pretty sure this is fixable by passing the correct "quirks" flags to the usbhid module, e.g. "quirks=0x05ac:0x0291:0x00001248", but I'm not sure which flags should be set (I have an ISO keyboard layout which is yet another flag).
My sound card doesn't work. Or; i hear no sound at least ;-). After checking in alsamixer, it had two cards, one HDMI with S/PDIF only and one with analog in/out and digital in. I tried passing "index=1" to snd_hda_intel, which makes alsamixer pick up the right card by default. I'm not sure if the problem is that pulseaudio still has the wrong card, or something else.
My wifi works after installing bcmwl from Saucy (i.e. the upcoming Ubuntu 13.10 release), which was a relief because I feared this not being supported.
Sometimes after resuming from suspend, the screen is totally dark -- barely discernible in bright daylight. First I figured this was an issue with lightum (a daemon which monitors the lighting and adjusts keyboard and screen brightness), but after checking /sys/devices/pci0000\:00/0000\:00\:02.0/backlight/acpi_video0/brightness it turns out that when this happens, only the brightness levels 13, 14, and 15 (which is the brightest) have any brighness at all. 12 and under means no backlight. The only "fix" I've found so far is rebooting, which sucks. I hope this will get fixed (I will report a bug on Launchpad next time it happens).
Somewhere I picked up that passing
i915.i915_enable_rc6=1
to the linux parameters enables some great power saving features in the GPU. From modinfo:
i915_enable_rc6:Enable power-saving render C-state 6. Different stages can be selected via bitmask values (0 = disable; 1 = enable rc6; 2 = enable deep rc6; 4 = enable deepest rc6). For example, 3 would enable rc6 and deep rc6, and 7 would enable everything. default: -1 (use per-chip default) (int)
Oh, and if anybody knows how I get my GNU/Linux partition to show up in the Mac boot screen I would be grateful! Right now I have refit installed, which works but I would rather just use the built-in boot manager, which works on the predecessor (MBA 3,2). -
Macbook air 2013 needs power button pressed for 10 seconds before it turns on?
macbook air 2013 needs power button pressed for 10 seconds before it turns on? also I've tried resting PRAM but when i press the 4 buttons before the start up screen it never restarts again? please help!
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If this does not help, contact Apple.
Genius Bar reservation:
http://www.apple.com/retail/geniusbar/
Best. -
Can not open app store on macbook air 2013
I just bought a 2nd Macbook Air 2013 using OS X 10.9.2 (13C64), but don:t know why I can't open the App Store on my macbook without any notifications when I click on the icon. Anyone can let me know what's the problem and what should I do now? Thank you very much!
Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo). -
ISP,INTERNET,SERVER failed on macbook air 2013 13'
hi,i have problem connecting to wi fi with new macbook air 2013 13' 2 days old,network bars showing that im connected all the time,but i cant surf the web,deley btw having and not having connection is about 20-30minutes sometimes is 10 minutes,i tried to reset router several times and its the same,my internet and cable provider is sending 2.4ghz internet,the model of router is
huawei HG532E and i have cable and internet with two devices, router and cable box they are connected each other its a adsl connection.
macbook air comes with mountaine lion 10.8.4 installed i updated to 10.8.5 but i have same problems with both versions of software.
so i run diagnostics and im almost always have first 3 icons green and always (when there is no connection) i have other 3 icons red and failed
ISP
INTERNET
SERVER
and asistent tells me that i need to check my router and access points,all other devices in my home works normaly with the same router.
i know that new macbook air 2103 comes with new 802.11ac Wi-Fi and as far as i know its a 5ghz i read someone have same problem with the same macbook air but different router,and he is assuming that new wi fi AC is not backward compatibile with the older or regular routers,i dont know if this is true but can someone try to help me to solve this problem,maybe i need to change settings in mac?in the manual i linked up on resent post you can see how to acces the router.
it says
Step 1
Launch a browser on your computer. Enter http://192.168.1.1 in the address box, and press Enter.
Step 2
On the login page, enter your user name and password.
By default, both the user name and password are user.
For security reasons or to make the user name and password easy to remember, you can change them. For details, see section 4.1 "Changing the User Name and Password for the Web-Based Configuration Utility".
Step 3
Click Login.
After verification, the web-based configuration utility is displayed.
The first time you log in to the web-based configuration utility, a configuration wizard is displayed. To skip the wizard and further configure your HG532e, click Here when the following message displays: Click Here to enter the advanced configuration page.
and go to advanced configuration page and se WiFi settings, check transfer mode/protocol 802.11 if it is on b/g b/g/n
you can try to set it to 802.11g only and change channel to 11 or 9
Yes you need to do that on your mac when your connected to the network, then you will get an Advance view option over WiFi. -
How can i get my macbook pro too stay on and not sleep when lid is closed?
how can i get my macbook pro too stay on and not sleep when lid is closed?
If the machine is asleep, lid closed, and you plug in to an external monitor and an external USB keyboard, the machine will wake, anbd reconfigure the screen resolution for the external monitor, Once it has made this configuration change, you can open the lid and it will continue to address only the external monitor. At least that's how my early MacBook Pro unibody 13" works. It seems to run a bit cooler this way. It gets quite toasty with the lid closed while doing anything demanding and you are more likely to hear the fan come on. I have not seen any temps that would cause alarm, but I do get a high speed (6000 rpm), noisy fan sometimes with the lid closed, .
If you operate in the open-lid, external monitor only mode, if you deactivate the monitor for any reason, when it reactivates it will be running both screens, with all the navigation hassles this entails, so I generally set it not to deactivate the screen when in this mode.
Thus I agree with those who say that some of the cooling air is drawn in around the keyboard, the difference in cooling performance is observable. If you activate istat pro, get the computer hot running in clamshell mode, and open the lid, you can watch the CPU temp drop by a few degrees C within a couple minutes. It isn't a huge difference, but enough the lower the fan speeds. -
Why can't I update bootcamp software on my Macbook Air 2013?
I'm running windows 8 on my 13" macbook air 2013. Apple sent me a notification of updated bootcamp support software and directions for installation. This web page included a list of the models that are supported by this software and mine is one of them. When I began installing this support software an error message said my computer model isn't supported. I called apple care and they told me it isn't their responsibility to supply windows drivers for people running bootcamp. This sounds fishy and completely wrong. Can someone help, please?
Can you go back and post the web page and actual details (drivers, versions, etc)?
Are you trying to update in Windows and from the Apple Software Update application? manually downloading in Windows? you can use either.
Yes, very fishy. Use to be even worse I think with just how well they are ready to answer and help with Windows on Mac topic.
Use to be the old support pages were to me easy to see and find updates and tech support articles but you can still try there for both your Mac, firmware and model specific, and for Boot Camp.
Also when Mac OS X gets updated, often you download new drivers from within Boot Camp Assistant, too, a 3rd method.
Wasn't clear which method was used.
http://www.apple.com/support/macbookair
http://www.apple.com/support/bootcamp
http://support.apple.com/downloads/ -
How do I install Adobe Shockwave Player on the new Macbook Air 2013
I have just purchased the new Macbook Air 2013 I was trying to install the Adobe Shockwave Flashplayer. Now it dowloads but the problem is that when I go try to play the game it still says I am missing a plug-in. I have been trying to switch it to open Safari using Rosetta I read that if i changed it to that it would work but the option isnt even there for my computer. Please help is it even possible to download
Plug-ins need to be enabled in a new Mac.
Enable Plug-ins
Safari > Preferences > Security
Internet Plug-ins > "Allow all other plug-ins
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best. -
I have a MacBook Air 2013 Model and Microsoft office 2011. Is this version of Office compatible with my Mac and will it work successfully?
Yes. I ran it successfully on Mountain Lion and had no problems when I upgraded to Mavericks. Be sure to apply the latest software updates.
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Webcam not working for Macbook Air 2013 after upgrading to OSX Mavericks? Yahoo/ Google/Skype cam chats not working. Facetime works though. Any updates of Mavericks released to fix this?
I have a MacBook Pro Retina display: 15.4-inch late 2015 with OS X Mavericks install, only on second week.
Insight works on FaceTime, Skype, but yahoo program does not show insight cam in dropped down.
Now when I got my new MacBook Pro, I down loaded all new Skype (worked tested), FaceTime (Worked Tested), Yahoo (not worked)
Fix:
With the new Maverick you have to use there messager program Version 8.0 (4218). Once I add my yahoo account video works again.
It also supported AOL, AIM, Google Talk, Jabber.
Guess I miss it frist time... hope this helps... -
Hello,
i've got a problem(if we can call it) with my Macbook Air 2013(bought on july 2013).
when i type,i usually put my hands on the surface right next to the pad.
i do not apply any forces or put all the weight on the surface but it sounds like a crack or something similar.
and i also see that the surface goes down for a few mm.
thanks
Albertoyour touchpad is probably cracked... get it repaired by the guys at apple.
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MacBook Air 2013 Camera Problems
I have a MacBook Air 2013 and recently, after the most current update my built-in camera not only does not work with Skype but does not work with Facetime or Photobooth either.
Under "Camera" in System Report my camera does not show up. I have rebooted, shutdown and cold-booted, pressed Shift + Alt + Ctrl + Command when booting.
I don't want to do a fresh install of my (brand new) computer all over again just yet. What should I do? Is it a software issue?
It's rather frustrating because I can't Skype or even Facetime my family and resorting to an external webcam is a ridiculous notion for a laptop.
Thanks,
scintoonHey dominic23,
Thanks - that update solved the issue of me not being able to use the webcam. However, now my mic does not work as well. I have rebooted a few times (shut down, cold boot) as well as holding the Shift + Alt + Command when powering up.
Is there a fix to this? Apple seriously needs to fool-proof these updates. Or, at least never have any of these problems in Mavericks
Thanks for all your help.
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