MacBook Air can't connect to WiFi; iPhone, iPad can

I'm a pretty experienced Mac and WiFi user, but this one has me stumped.
I was recently waiting for my car to be serviced and tried to connect to the dealer's free WiFi network (Sonic via ATT broadband).  My iPhone 4s and my iPad3 had no problem signing-in to Sonic (OK'ing the terms) and accessing the internet, but I could not connect using my MacBook Air (model 4.2). I tried a number of things (e.g., refreshing the DHCP address, turning wifi off/on, etc.) - none worked.
The person at the dealership said, "Macs seem to have a probelm connecting."
FWIW, I have no problem connecting to my home, my work, and other WiFi networks on any of these devices.
Any ideas about why my iPhone and iPad can connect to the Sonic WiFi and my MacBook Air can't?

Hi Anh Tu BUI,
Thanks for using Apple Support Communities.  This article has information on troubleshooting Wi-Fi issues for your MacBook Air:
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/HT4628
Cheers,
- Ari

Similar Messages

  • How can I sync my iPhone on my macbook air without deleting everything on my iPhone, How can I sync my iPhone on my macbook air without deleting everything on my iPhone

    How can I sync my iPhone on my macbook air without deleting everything on my iPhone, How can I sync my iPhone on my macbook air without deleting everything on my iPhone

    The application ITunes presumes that the information, data, music, etc in its database is the correct master. In doing so, it will overwrite and replace any information previously on the phone. You probably will want to transfer the iTunes data directory from it's original location (presumably the system yoiu used to sync with your iPhone previously), the the new system.
    If your iPhone has data from a different Apple ID, than the ID you will use on the new notebook, then be prepared to lose the data on the phone if you sync. It's meant to work that way.

  • I would like to remove my imessage from my macbook air that is connected to my iphone 4

    i would like to remove my imessage from my macbook air that is connected to my iphone 4

    Follow the instructions under the heading "How to unlink a phone number" on this page.

  • Can not connect to WiFI with IPAD.  Any tips?

    Any tips on how to connect to WiFi.  The IPAD does not find WiFI.  I know that is working as I currently have 3 other devices using currently.

    Some things to try first:
    1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
    http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    4. Go into your router security settings and change from WEP to WPA with AES.
    5.  Renew IP Address: (especially if you are drooping internet connection)
        •    Launch Settings app
        •    Tap on Wi-Fi
        •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
        •    In the window that opens, tap on the Renew Lease button
    6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
    http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
    ~~~~~~~~~~~~~~~~~~~~~~~~~
    Fix WiFi Issue for iOS 7
    http://ipadnerds.com/fix-wifi-issue-ios-7/
    iOS 6 Wifi Problems/Fixes
    Wi-Fi Fix for iOS 6
    https://discussions.apple.com/thread/4823738?tstart=240
    How To: Workaround iPad Wi-Fi Issues
    http://www.theipadfan.com/workaround-ipad-wifi-issues/
    Another Fix For iOS 6 WiFi Problems
    http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
    Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    iPad: Issues connecting to Wi-Fi networks
    http://support.apple.com/kb/ts3304
    How to Boost Your Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
    Troubleshooting a Weak Wi-Fi Signal
    http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
    How to Fix a Poor Wi-Fi Signal on Your iPad
    http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
    iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Connect iPad to Wi-Fi (with troubleshooting info)
    http://thehowto.wikidot.com/wifi-connect-ipad
    10 Ways to Boost Your Wireless Signal
    http://www.pcmag.com/article2/0,2817,2372811,00.asp
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
    You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
    Wi-Fi or Bluetooth settings grayed out or dim
    http://support.apple.com/kb/TS1559
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Macbook Air Doesn't Connect To Wifi Upon Waking

    Since installing Yosemite, whenever I wake my Macbook Air from sleep, it doesn't connect to Wifi. In order to get it to work, I have to open up Network Preferences/Assist me/Diagnostics and go through that process (then it works). Any suggestions on how to fix this?

    Hey there alhs77st,
    If you are still having this issue where your computer is not connecting to your Wi-Fi network when you wake it from sleep, I would use the following article to help resolve that. This section in particular:
    Wi-Fi: How to troubleshoot Wi-Fi connectivity
    Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Can I connect my wifi only iPad 3 to my iPhone 4's personal hotspot?

    I have an iPhone 4 and have upgraded to iOS 6, so can I tether between my phone and my wifi only iPad 3? If yes, how? I can't find an option to set up a personal hotspot on my iPad.

    Check these links out:
    http://support.apple.com/kb/HT4517
    http://support.apple.com/kb/HT3574
    http://support.apple.com/kb/TS2756
    Help the above help.

  • TS2220 Macbook Air won't connect to wifi no matter what i try

    please help no matter what i do i cannot conect to wifi network diagnostics cant fix it either

    Follow the steps here: Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    If you get stuck, please explain which step does not work for you.

  • I am trying to transfer files from MacBook Pro to new MacBook air using Migration assistant via WiFi connection - the two computers can't seem to find each other

    I am trying to transfer files from MacBook Pro to new MacBook air using Migration assistant via WiFi connection - the two computers can't seem to find each other.
    Any ideas?
    Barry

    Try this article - http://support.apple.com/kb/HT4889.
    If it doesn't help, post back in this thread.
    Best of luck,
    Clinton

  • IPhone can't connect to wifi at home

    periodically my wife's and my iphone can't connect to wifi at our house.  We do have many devices connected - about 7-9 - but it seems like the iphone is at the bottom of the pecking order. No other devices have this problem.   Sometimes when I unplug and replug the router it will connect to the phones.  Do I have a bad router?  

    From personal experience, I have learned that all Apple devices are good for detecting netowrking/wifi issues. My home wifi works great most of the time. When I start having problems with my iPhones, it will progress to the iPads, then the MacBooks, then eventually to the ThinkPads. If I resstart my router when I start having problems with my iPhones, everything else is always happy. I have even gotten tot hte point that I restart my router once a month (usually at 8:00pm on the 1st) and then I don't have any problems with any of my devices cconnecting, even the iPhones.

  • Tried my k3772-z modem to connect macbook air to internet and got the message: you can't use this application with this version of mac os x. Is there a setting that needs to be changed?

    Tried my k3772-z modem to connect macbook air to internet and got the message: you can't use this application with this version of mac os x. Is there a setting that needs to be changed?

    I can't help you with a direct answer.  For third-party devices you should contact the vendor (Vodafone). 
    If you have an iPhone (or an Android phone with hot-spot capability) you can use that to connect to the Internet without paying for a separate cellular service.

  • IPhone 4s and can't connect to wifi,wifi is grayed out and says "No wifi".FREEZER TRICK WORKS!

    I have iPhone 4s wchick cannot connect on wifi,wifi is grayes out and says"No wifi",i restart my phone,i reboot it and finally i restore it the problem remains,i put it on a freezer for more than 5 minutes and works for 1-2 minutes,but when outside temperature returns on the phone still can't connect on Wifi!what to do?
    Anyone having the same problem?My iPhone 4s its not 6 months old!

    Try restoring your phone usng DFU mode. Here are steps to get DFU Mode: Open iTunes on computer. Connect iPhone to computer. (some turn off iPhone here, I do not) Hold both home and power buttons for exactly 10 seconds, release power button, keep holding home button until iPhone recognizes iPhone in Recovery Mode. Usually takes 10-20 seconds of holding the home button. If the iPhone screen is black (blank) the iPhone is in DFU Mode.

  • My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how to fix this. Thanks!

    My macbook air will not connect to the internet due to a self assigned IP address. I have tried trawling the support forums for hours, but either I can't understand the suggestions, or they don't work. Please explain to me in simplest terms how I can fix this. Many thanks!

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

  • I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!

    I have a macbook pro and I connected a new iphone to my computer. Somehow all my pictures in the iphoto app deleted. How can I get them back, and no I do not have my TimeMachine On. Please help!

    If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
    All scanning functions are now performed using Preview, but you can also access the scanner through the same Print & Scan preference pane, or with Image Capture.
    This HP document may help explain how driver software is distributed now:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108

  • Can't connect to wifi in hotels in Ireland with iPhone 5

    Can't connect to wifi in hotels in Ireland with my iPhone 5. My iPad 3 works fine. When I enter the wifi password for the network I always get the error message "Incorrect password for XYZ". No problem with iPad 3.

    Returned home only to find the same situation with my home network. Much time on chat support with Apple. Short story long: Must have been corrupted software. Had to restore original original software then add back apps and music. Couldn't back up before doing the restore so I lost a bunch of pics, but at least the phone is working once again.

  • I just bootcamp my macbook white to windows 7 home premium and I can't connect to wifi now! Plz help

    I used to run windows xp on my macbook with no problem.
    I just bootcamp to windows 7 and can't connect to wifi! T_T plz help...
    I can't see the wifi bar at the noti panel just the monitor with a red cross.
    Need help....

    Hee hee thank you for the reply! Just install the boot camp setup drivers... haha its working now thank you!

Maybe you are looking for

  • How to repair messed-up folder ownership in Time Machine ?

    Hi everyone, I just reformated the MacBook hard drive using Extended HFS+, journaled partition to get rid of the case-sensitiveness, which is incompatible with just ONE of my softwares. As such, TM partition is formatted as Extended HFS+, journaled a

  • How to setting WBS display options in CJ40 or CJ30

    Hi,     I hope default using description when I maintain cost plan in CJ40, WBS element display is description .     Thanks!

  • How do I change the Not Editable flag of a variable?

    How do I change the Not Editable flag of a variable?  I need to edit the variable but right now the Not Editable box is checked.

  • SCOM monitoring of a repetitive alert

    I have a vendor system that has an overly aggressive built-in windows event log alert.  I am wondering how to work with SCOM to best build an alert that meets my needs. Our system holds 'unused' data elements in a DB.  About once a year we have to go

  • File Extension (.TXT) is missing in the FF Log m4ils.

    Hi Experts I've configured FireFighter in ECC 5.0 When FF sends m4il notifications, file extension (.TXT) is missing in the attached file. When I see the m4il in the SOST transaction, it says that the attached file is in a RAW format, but (obviously)