Macbook Air Extremely Slow/Stuck

Dear all,
A few months ago my MBA was still logged on when the battery went empty. I charged it completely, but then it was extremely slow. Sometimes it was just stuck. I then used the power button to shut it down completely. After that my MBA never starte up again: it remained stuck at the start-up screen (spinning cogwheel and mac-logo). I asked the distributor to re-install OS X. Fortunately the distributor was willing to do so. Re-installing OS X helped.
Yesterday the same thing happened. Obviously I don't want to go through this again so I am waiting very patiently for programs to load. Sometimes this takes up to 20 minutes. (I should add that sometimes it works very smoothly). Clearly, this is not very functional. Does anyone have an idea what to do? I need my mac.
One thing I may have done wrong: I renamed the computer name into my name; Thijmen. I used the uppercase T, which I shouldn't have, according to what I've read after changing the name.
I hope someone knows what to do with this.
Kind regards,
Thijmen

I went through the same issue with changing the main user's name while not realizing what the terrible path ahead would be, but I never had startup issues personally. newer MBAs should be starting up on a dime, so obviously you have a serious problem that can't be solved easily at home.

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        QuickTime Plugin : Version : 7.7.3
        NP_2020Player_IKEA : Version : 5.0.94.0 - SDK 10.6 [Cliquer pour l’aide]
        AdobePDFViewer : Version : 10.1.13 [Cliquer pour l’aide]
        SharePointBrowserPlugin : Version : 14.4.8 - SDK 10.6 [Cliquer pour l’aide]
        JavaAppletPlugin : Version : Java 8 Update 31 Vérifier la version
    Plug-ins internets pour l’utilisateur : ℹ️
        AddLive : Version : AddLive 2.0.1.15 [Cliquer pour l’aide]
    Extensions de Safari : ℹ️
        AdBlock
    Panneaux de préférences tiers : ℹ️
        Flash Player  [Cliquer pour l’aide]
        Java  [Cliquer pour l’aide]
    Time Machine : ℹ️
        Ignorer les fichiers du système : NON
        Sauvegarde automatique : OUI
        Disques sauvegardés :
            Macintosh HD : Taille de disque : 120.10 Go Disque utilisé : 96.68 Go
        Destinations :
            SAMSUNG [Local]
            Taille totale : 0 o
            Nombre de sauvegardes total : 0
            Sauvegardes la plus agée : -
            Dernière sauvegarde : -
            Taille de la disque de sauvegarde : Trop petit
                Taille de sauvegarde 0 o > (Disque utilisé 96.68 Go X 3)
    L’utilisation du CPU par processus : ℹ️
             8%    WindowServer
             5%    DashboardClient
             1%    HotspotAuthentication
             0%    LogMeIn
             0%    configd
    L’utilisation de la RAM par processus : ℹ️
        352 Mo    com.apple.WebKit.WebContent
        249 Mo    thunderbird
        86 Mo    Safari
        73 Mo    DashboardClient
        73 Mo    Finder
    Informations de la mémoire virtuelle : ℹ️
        21 Mo    RAM Disponible
        1.25 Go    RAM Active
        1.24 Go    RAM Inactive
        1.19 Go    RAM Résidente
        54.50 Go    Pages entrants
        2.74 Go    Sorties pages
    Informations du diagnostic : ℹ️
        Feb 16, 2015, 03:36:18 PM    /Library/Logs/DiagnosticReports/thunderbird_2015-02-16-153618_[expurgé].cpu_res ource.diag [Click for details]

  • Processing speed of my MacBook is extremely slow when opening applications, whether Mail, Safari or MSOffice

    Problem description:
    The processing speed of any function is extremely slow - such as opening Mail, Safari, clicking on a page within Safari, switching to MS Word, adding a window in Safari, loading a page from Safari.  I get the spinning wheel most of the time before the action is completed. All other Macs which are newer in my home WiFi network operate just fine. I have done a top level (novice) check for malware, and haven’t found anything.  Any help you can suggest would be truly appreciated! Thank you!
    EtreCheck version: 2.1.8 (121)
    Report generated March 25, 2015 4:45:43 PM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook (13-inch, Aluminum, Late 2008) (Technical Specifications)
        MacBook - model: MacBook5,1
        1 2 GHz Intel Core 2 Duo CPU: 2-core
        2 GB RAM
            BANK 0/DIMM0
                1 GB DDR3 1067 MHz ok
            BANK 0/DIMM1
                1 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Replace Soon - Cycle count 675
    Video Information: ℹ️
        NVIDIA GeForce 9400M - VRAM: 256 MB
            Color LCD 1280 x 800
            spdisplays_display_connector
    System Software: ℹ️
        Mac OS X 10.6.8 (10K549) - Time since boot: 6 days 5:40:11
    Disk Information: ℹ️
        TOSHIBA MK1653GSX disk0 : (149.05 GB)
            - (disk0s1) <not mounted> : 210 MB
            Macintosh HD A (disk0s2) / : 159.70 GB (39.03 GB free)
        MATSHITADVD-R   UJ-868
    USB Information: ℹ️
        Apple Inc. Built-in iSight
        BUFFALO HD-PCFU3 931.51 GB
            - (disk1s1) <not mounted> : 210 MB
            Buffalo ExDrive (disk1s2) /Volumes/Buffalo ExDrive : 999.86 GB (805.75 GB free)
        Apple, Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support]
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]
            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]
    Startup Items: ℹ️
        HP Trap Monitor: Path: /Library/StartupItems/HP Trap Monitor
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [not loaded]    org.samba.winbindd.plist [Click for support]
    Launch Agents: ℹ️
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [running]    com.seagate.SeagateStorageGauge.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.google.keystone.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.synology.CloudStation.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    UNKNOWN Hidden (missing value)
        Dropbox    Application  (/Applications/Dropbox.app)
        EvernoteHelper    UNKNOWN Hidden (missing value)
        Doodle iCal Connector    UNKNOWN  (missing value)
        Google Chrome    Application Hidden (/Applications/Google Chrome.app)
        EvernoteHelper    Application  (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
        HP Scheduler    Application  (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
        HPEventHandler    Application  (/Library/Printers/hp/hpio/HPEventHandler.app)
    Internet Plug-ins: ℹ️
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.6.6
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        nppanda3d: Version: Unknown [Click for support]
        Musicnotes: Version: 1.18.8 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
        SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
        Unity Web Player: Version: UnityPlayer version 2.6.1f3 [Click for support]
        DirectorShockwave: Version: 11.5.0r596 [Click for support]
        iPhotoPhotocast: Version: 7.0
    Safari Extensions: ℹ️
        Evernote Web Clipper
    Audio Plug-ins: ℹ️
        iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Paragon NTFS for Mac ® OS X  [Click for support]
    Time Machine: ℹ️
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
             2%    WindowServer
             0%    Synology Cloud Station
             0%    fontd
             0%    Finder
             0%    Dropbox
    Top Processes by Memory: ℹ️
        307 MB    WebProcess
        129 MB    Safari
        97 MB    mds
        69 MB    Dropbox
        56 MB    WindowServer
    Virtual Memory Information: ℹ️
        102 MB    Free RAM
        1.06 GB    Active RAM
        450 MB    Inactive RAM
        262 MB    Wired RAM
        2.47 GB    Page-ins
        846 MB    Page-outs

    Before you do anything do you have a current backup? If not make one.
    I don't see any of the usual software suspects associated with slow downs. You don't need the Seagate software, you should uninstall that.
    Reset the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support  and PRAM How to Reset NVRAM on your Mac - Apple Support
    You only have 2GB of ram and could upgrade to 8GB, but Snow Leopard should run ok in 2GB.....not great but ok.
    Start up in Safe Mode OS X: What is Safe Boot, Safe Mode? - Apple Support be paitient as it will take awhile to start as it checks and tries to repair any problems with the file system. Once it's completely started up you can restart normally.
    Insert your Snow Leopard disc and restart while holding the C key. Run Disk Utility to repair the hard drive and permissions. While in Disk Utility check the SMART status of the hard drive, anything other than Verified indicates a problem with the hard drive.
    Again, you only have 2GB of ram.....try restarting your Macbook every day.....it's been running for almost a week now.

  • MacBook startup extremely slow and troubleshooting solutions haven't worked. What can I do?

    My MacBook is about a year old, and recently it became extremely slow during startup. At first it just seemed a little slow,  but the past couple of days it has taken more and more time. It's now taking 5 - 10 minutes to fully come on. Once it's on, everything is fine.
    I've troubleshooted in Apple Communities and tried all of the advice I've found, but nothing seems to be working.  Here are the details.
    My computer:
    MacBook
    OS 10.7.4
    Processor: 2.4 GHz Intel Core 2 Duo
    Memory: 4 GB 1067 MHz DDR3
    Available hard disk space: 163.27 GB free (out of 249.2 GB)
    What I've tried so far (in order):
    1. Check startup disk - Startup disk was correctly selected
    2. Use Disk Utility to Verify Hard Disk - No problems identified
    3. Updated system software - no major updates (I update regularly to begin with)
    4. Check System Monitor for hidden activity - Almost no activity (no other programs were running at the time); no strange users or activity
    5. Check Login Items - The iTunesHelper was causing an error. I removed it and replaced it with iTunesHelper from the iTunes Package. The error was fixed, but no improvement in startup time. (Current Login items: GrowlMenu, GrowlHelperApp (Growl is up to date), iTunesHelper, Dropbox)
    6. Check Library System Fonts - All necessary fonts for OS 10.7.4 are present. I haven't added or deleted fonts besides what can be installed with the OS and or with MS Office. Here the full list (long):
    AlBayan.ttf
    AlBayanBold.ttf
    AmericanTypewriter.ttc
    Andale Mono.ttf
    Apple Chancery.ttf
    Apple LiGothic Medium.ttf
    Apple LiSung Light.ttf
    AppleCasual.dfont
    AppleMyungjo.ttf
    Arial Black.ttf
    Arial Bold Italic.ttf
    Arial Bold.ttf
    Arial Italic.ttf
    Arial Narrow Bold Italic.ttf
    Arial Narrow Bold.ttf
    Arial Narrow Italic.ttf
    Arial Narrow.ttf
    Arial Rounded Bold.ttf
    Arial Unicode.ttf
    Arial.ttf
    ArialHB.ttf
    ArialHBBold.ttf
    Ayuthaya.ttf
    Baghdad.ttf
    Bangla MN.ttc
    Bangla Sangam MN.ttf
    Baskerville.ttc
    BiauKai.ttf
    BigCaslon.ttf
    BlairMdITC TT-Medium
    Bordeaux Roman Bold LET Fonts
    Brush Script.ttf
    Chalkboard.ttc
    Chalkduster.ttf
    CharcoalCY.dfont
    Cochin.ttc
    Comic Sans MS Bold.ttf
    Comic Sans MS.ttf
    Copperplate.ttc
    Corsiva.ttf
    CorsivaBold.ttf
    Courier New Bold Italic.ttf
    Courier New Bold.ttf
    Courier New Italic.ttf
    Courier New.ttf
    Cracked
    Damascus.ttc
    DecoTypeNaskh.ttf
    Devanagari Sangam MN.ttc
    DevanagariMT.ttf
    DevanagariMTBold.ttf
    Didot.ttc
    encodings.dir
    EuphemiaCAS.ttc
    fonts.dir
    fonts.list
    fonts.scale
    Futura.ttc
    GenevaCY.dfont
    Georgia Bold Italic.ttf
    Georgia Bold.ttf
    Georgia Italic.ttf
    Georgia.ttf
    GillSans.ttc
    Gujarati Sangam MN.ttf
    GujaratiMT.ttf
    GujaratiMTBold.ttf
    Gungseouche.ttf
    Gurmukhi MN.ttc
    Gurmukhi.ttf
    Handwriting - Dakota
    HeadlineA.ttf
    Hei.ttf
    HelveticaCY.dfont
    Herculanum.ttf
    Hiragino Sans GB W3.otf
    Hiragino Sans GB W6.otf
    Hoefler Text Ornaments.ttf
    Hoefler Text.ttc
    Impact.ttf
    InaiMathi.ttf
    Kai.ttf
    Kailasa.ttf
    Kannada MN.ttc
    Kannada Sangam MN.ttf
    Kefa.ttc
    Khmer MN.ttc
    Khmer Sangam MN.ttf
    Kokonor.ttf
    Krungthep.ttf
    KufiStandardGK.ttf
    Lao MN.ttc
    Lao Sangam MN.ttf
    Malayalam MN.ttc
    Malayalam Sangam MN.ttf
    Microsoft
    Microsoft Sans Serif.ttf
    MshtakanBold.ttf
    MshtakanBoldOblique.ttf
    MshtakanOblique.ttf
    MshtakanRegular.ttf
    Myanmar MN.ttc
    Myanmar Sangam MN.ttf
    Nadeem.ttf
    NanumGothic.ttc
    NanumMyeongjo.ttc
    NanumScript.ttc
    NewPeninimMT.ttf
    NewPeninimMTBold.ttf
    NewPeninimMTBoldInclined.ttf
    NewPeninimMTInclined.ttf
    NISC18030.ttf
    Noteworthy.ttc
    Optima.ttc
    Oriya MN.ttc
    Oriya Sangam MN.ttf
    Osaka.ttf
    OsakaMono.ttf
    Palatino
    Palatino.ttc
    Papyrus.ttc
    PCmyoungjo.ttf
    Pilgiche.ttf
    PlantagenetCherokee.ttf
    PortagoITC TT
    PTSans.ttc
    Raanana.ttf
    RaananaBold.ttf
    Sathu.ttf
    Silom.ttf
    Sinhala MN.ttc
    Sinhala Sangam MN.ttf
    Skia.ttf
    STIXGeneral.otf
    STIXGeneralBol.otf
    STIXGeneralBolIta.otf
    STIXGeneralItalic.otf
    STIXIntDBol.otf
    STIXIntDReg.otf
    STIXIntSmBol.otf
    STIXIntSmReg.otf
    STIXIntUpBol.otf
    STIXIntUpDBol.otf
    STIXIntUpDReg.otf
    STIXIntUpReg.otf
    STIXIntUpSmBol.otf
    STIXIntUpSmReg.otf
    STIXNonUni.otf
    STIXNonUniBol.otf
    STIXNonUniBolIta.otf
    STIXNonUniIta.otf
    STIXSizFiveSymReg.otf
    STIXSizFourSymBol.otf
    STIXSizFourSymReg.otf
    STIXSizOneSymBol.otf
    STIXSizOneSymReg.otf
    STIXSizThreeSymBol.otf
    STIXSizThreeSymReg.otf
    STIXSizTwoSymBol.otf
    STIXSizTwoSymReg.otf
    STIXVar.otf
    STIXVarBol.otf
    Tahoma Bold.ttf
    Tahoma.ttf
    Tamil MN.ttc
    Tamil Sangam MN.ttf
    Telugu MN.ttc
    Telugu Sangam MN.ttf
    Times New Roman Bold Italic.ttf
    Times New Roman Bold.ttf
    Times New Roman Italic.ttf
    Times New Roman.ttf
    Trebuchet MS Bold Italic.ttf
    Trebuchet MS Bold.ttf
    Trebuchet MS Italic.ttf
    Trebuchet MS.ttf
    Verdana Bold Italic.ttf
    Verdana Bold.ttf
    Verdana Italic.ttf
    Verdana.ttf
    Webdings.ttf
    Wingdings 2.ttf
    Wingdings 3.ttf
    Wingdings.ttf
    Zapfino.ttf
    ヒラギノ丸ゴ Pro W4.otf
    ヒラギノ丸ゴ ProN W4.otf
    ヒラギノ明朝 Pro W3.otf
    ヒラギノ明朝 Pro W6.otf
    ヒラギノ角ゴ Pro W3.otf
    ヒラギノ角ゴ Pro W6.otf
    ヒラギノ角ゴ Std W8.otf
    ヒラギノ角ゴ StdN W8.otf
    儷宋 Pro.ttf
    儷黑 Pro.ttf
    华文仿宋.ttf
    华文宋体.ttf
    华文楷体.ttf
    华文细黑.ttf
    华文黑体.ttf
    7. Verified and repaired disk permissions (there were several differences, they were all repaired).
    I don't know what else to try. My Mac's not making any strange noises, and is otherwise running well. The only thing that I can think of is that it's been too humid in my house recently (rainy season in Japan). But the slow startup seems to be the same regardless of time of day and humidity, and if it were humidity I have no idea how to fix that. Also, none of my other Mac devices seem to be similarly affected, so I doubt that's the problem.
    Any advice would be greatly appreciated!
    Thank you!

    It turns out that my hard drive was shot. I took my MacBook to the Apple Store on Wednesday, they kept it for analysis and repair. They replaced the hard drive, and I've already got it back (Friday; less than two days in total).
    Although I did check my hard disk with the disk utility, it did not identify the problem.
    Some other troubleshooting advice that I overlooked was to try reinstalling my OS and to try starting up in Safe Mode. Neither would have helped in this case, but they may be useful for someone else having similar problems.
    Other advice - always make sure your data is backed up and that you Apple Care coverage is up to date.

  • Macbook Pro Extremely Slow All Of A Sudden, Wiped Completely and Problem Persists

    My 2012 Macbook Pro has slowed down to nearly a crawl in just about everything I try to do, espescially with anything that utilizes the internet.  Activity Moniter initially revealed the issue to be the Kernal_Task proccess using too much memory as well as com.apple.finder. Also, Spotlight was indexing constantly until I disabled my disk from being accesed by it within the privacy tab of Spotlight Preference. The spinning beach ball of death has appeared more times in the past few days then I have ever seen in the entire year I've had my Macbook Pro.
    I literally tried everything that I could find. I've done everything from resetting the Pram and the other thing (I forgot the name but when you hold down four keys at once during start up). I've tried killing proccesses, rebooting my mac several times, closing out programs, deleting all applications, just about eveything you can think of. Safari, Google Chrome, and Firefox were all extremely slow. Attemping to verify disk permissions or repair failed because of the sheer amount of time it was taking. I let the computer sit for an entire day and it seemed to make little to no progress in repairing the disk. I even booted the computer in Safe Mode and it was stil performing poorly.
    The issue is NOT Hard Drive space on my Macbook. I know this because it was working perfectly fine and then all of sudden started behaving like this. All of these issues ultimately led to me doing something many others wouldn't, WIPING MY ENTIRE MAC AND RESTORING FROM FACTORY SETTINGS.
    The issue STILL persists although not as severe. Internet browing is bearable but nowhere near perfomring as it should. Even simple task such as opening up a new tab or switching tabs results in a spinning beach ball for about 5-10 seconds. Opening an application such as Pages or Twitter results in a spinning beach ball for 5-10 seconds before working slowly. Simply right clicking results in spinning beach ball.
    I have no idea what the issue could be at this point. I am now about to attempt to verify the disk again to see if it fixes any issues but a year old Apple product should NOT be behaving like this.
    Any advice is appreciated!
    My Specs:
      Model Name:          MacBook Pro
      Processor Name:          Intel Core i5
      Processor Speed:          2.5 GHz
      Memory:          4 GB

    Melophage,
    I've been scouring the community for help, and hoping you might be able and willing to look at my etrecheck results and share any wisdom and feedback, problem causers you see! I updated to OS Mavericks through apple updates without really realizing I was installinga  whole new system. I have been experiencing the lag issues that many others have, and have a Kernel_Task for which the CPU skyrockets at random and consistently slows things down. I've run disk repair in recovery mode, repaired permission, PRAM, a few 'basics', but have not really had success in addressing the issue (I guess because I don't really understand the issue!)
    Thanks in advance for any time and suggestions!!
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 16:40:46
    Disk Information:
              Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 319.21 GB (200.7 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Startup Items:
              HP IO: Path: /Library/StartupItems/HP IO
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.adobe.SwitchBoard.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [loaded] com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
              [not loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.CS5ServiceManager.plist 3rd-Party support link
              [loaded] com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              WDQuickView
              HPEventHandler
              HP Scheduler
    Internet Plug-ins:
              MacCouponPrinter3: Version: (null)
              Google Earth Web Plug-in: Version: 6.1 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 2.1.2.72 3rd-Party support link
              RealPlayer Plugin: Version: (null) 3rd-Party support link
              Silverlight: Version: 4.0.60129.0 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 1.1 3rd-Party support link
              Flash Player: Version: 12.0.0.38 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              SharePointBrowserPlugin: Version: 14.3.8 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 9.5.5 3rd-Party support link
              ContentUploaderPlugin: Version: 1.0 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    User Internet Plug-ins:
              Move_Media_Player: Version: npmnqmp 07076003 3rd-Party support link
              fbplugin_1_0_3: Version: (null) 3rd-Party support link
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
              Perian  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
              Microsoft Language Register:          Version: 14.3.8 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Applications/iWork '09
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 297.29 GB Disk used: 110.38 GB
              Destinations:
                        My Passport [Local] (Last used)
                        Total size: 464.98 GB
                        Total number of backups: 39
                        Oldest backup: 2010-02-01 20:31:56 +0000
                        Last backup: 2014-01-02 04:25:58 +0000
                        Size of backup disk: Adequate
                                  Backup size 464.98 GB > (Disk used 110.38 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                   4%          WindowServer
                   3%          EtreCheck
                   1%          Activity Monitor
                   0%          sysmond
                   0%          configd
    Top Processes by Memory:
              152 MB          com.apple.IconServicesAgent
              131 MB          softwareupdated
              115 MB          Finder
              111 MB          Google Chrome
              61 MB          mds_stores
    Virtual Memory Information:
              42 MB          Free RAM
              1.65 GB          Active RAM
              1.63 GB          Inactive RAM
              440 MB          Wired RAM
              822 MB          Page-ins
              0 B          Page-outs

  • MacBook Pro extremely slow start up, Rainbow wheel of death. HELP!

    Hi there
    My Mac has just suddenly started becoming very slow. Upgraded to Mavericks 2 months ago. Had an issue at first install that was resolved with re-installation.
    Has become very slow to boot, freezing at the Grey Screen with the Apple and spining cog. (Kernel I think?)
    It is also very slow once logged in. Nothing has changed system wise. Any help would be much appreciated.
    EtreCheck version: 1.9.11 (43) - report generated 6 June 2014 1:53:23 pm AEST
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.66 GHz Intel Core i7 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 0:32:16
    Disk Information:
              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (56.74 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Built-in iSight
              Apple Computer, Inc. IR Receiver
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
              [not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
              [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
              [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
              [kext loaded] com.digidesign.iokit.DigiDal (9.0.4f4 - SDK 10.5) Support
              [not loaded] com.maudio.usb.fasttrackpro.driver (1.8) Support
              [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
              [not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
              [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
              [kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
              [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
              [not loaded] com.roxio.TDIXController (1.7) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
              [not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
              [not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
              [not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
              [not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
              [not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
              [not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
    Startup Items:
              DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
              PACESupport: Path: /Library/StartupItems/PACESupport
    Problem System Launch Agents:
              [loaded] com.paragon.NTFS.auth.plist Support
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.adobe.versioncueCS4.plist Support
              [loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
              [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
              [running] com.paceap.eden.licensed.plist Support
              [loaded] PACESupport.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [running] com.seagate.SeagateStorageGauge.plist Support
              [running] com.sierrawireless.SwitchTool.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.google.keystone.agent.plist Support
              [not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
              [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
              [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
              [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
              [running] com.spotify.webhelper.plist Support
    User Login Items:
              None
    Internet Plug-ins:
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
              AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
              Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
    3rd Party Preference Panes:
              Adobe Version Cue CS4  Support
              Flash Player  Support
              M-AudioFastTrackPro  Support
              Paragon NTFS for Mac ® OS X  Support
    Time Machine:
              Auto backup: YES
              Time Machine not configured!
    Top Processes by CPU:
                   3%          WindowServer
                   0%          TextEdit
                   0%          fontd
                   0%          aosnotifyd
    Top Processes by Memory:
              119 MB          mds_stores
              106 MB          Google Chrome
              66 MB          Finder
              57 MB          WindowServer
              45 MB          Dock
    Virtual Memory Information:
              1.77 GB          Free RAM
              1.13 GB          Active RAM
              213 MB          Inactive RAM
              787 MB          Wired RAM
              442 MB          Page-ins
              0 B          Page-outs
    Battery Info
    Charge Information:
      Charge Remaining (mAh):          3391
      Fully Charged:          No
      Charging:          Yes
      Full Charge Capacity (mAh):          5599
      Health Information:
      Cycle Count:          806
    Info received after running syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tai in Terminal
    Jun  1 17:56:26 shaunmahallsmbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 10524
    Jun  2 12:12:30 shaunmahallsmbp kernel[0] <Debug>: nspace-handler-unblock: did not find token 94
    Jun  6 09:24:24 localhost kernel[0] <Debug>: Previous Shutdown Cause: -60

    Thanks for all the suggestions guys, I'm not too Mac savvy, so the help is very much appreciated. So here's what I've done...
    Had already tried to delete CleanMyMac. So I got EasyFind, and used it to delete/destroy the rest of the files. Did the same for Roxio, Sierra Wireless and Seagate. PaceAp would have been installed with Pro Tools, which is now gone.
    There are several files associated with Sierra, PaceAp and Seagate (.plist & .bom files) that I cannot delete, as I get an error saying that cannot be deleted.
    Tried Verifying and Repairing Disk Permissions - All was OK
    Ran through the Sleep, then Restart, then Shutdown sequence. Noticed no difference.
    Reset P-Ram.
    Reset SMC
    Rebooted again, holding command + R and ran the disk utility.
    First Verified the disk. Got errors:
    Invalid Directory item count
    Volume bitmap needs minor repair for orphaned blocks
    The volume Machintosh HD was found corrupt and needs to be repaired.
    So I then ran Repair disk, it ran through and then said:
    The volume Machintosh HD was repaired successfully.
    The battery condition is normal
      Charge Information:
      Charge Remaining (mAh):          5420
      Fully Charged:          Yes
      Charging:          No
      Full Charge Capacity (mAh):          5482
      Health Information:
      Cycle Count:          806
      Condition:          Normal
      Battery Installed:          Yes
      Amperage (mA):          0
      Voltage (mV):          12401
    I then rebooted, but nothing has changed. At the moment it boots to the grey screen with the Apple logo and cogwheel. Takes about 10 mins to then go through to log in. Often the fan will start running as if the system is under load.
    When I click login the rainbow wheel pops up and it freezes for a while. Then it eventually loads the home page. Takes another 10 - 20 mins to load everything, the clock and wifi connections in the top right take ages to load.
    It will be extremely slow for another 20 mins or so. Cant open folders or do simple tasks without getting the rainbow wheel. Then after a little while it seems to run OK, but still sluggish.
    There are no programs that are launched on startup, and I close all programs before shutting the system down. I have over 100 GB free space on the harddrive. Yet I notice in the data from EtreCheck, it states there is only 66 Gb.
    Haven't used Time Machine, as my external harddrive is formatted to FAT32, and I have nowhere to store all its contents to reformat it to Mac Extended Journal.  I have backed up all the files from the system that I need.
    So is there anything else I can try? Should I try a full system wipe and reinstallation? If so, how do I go about this?
    I'm assuming unlike PC's, it's not just a simple task to replace the harddrive, if it is failing hardware?
    I'm in rural Australia, so not readily near a Mac Support Shop. But if it is hardware, I'll just have to figure out some way to get to one.
    Here's the updated info from EtreCheck, if its of any use..
    Thanks again everyone the help, muchos gracias!
    EtreCheck version: 1.9.11 (43) - report generated 7 June 2014 1:54:42 pm AEST
    Hardware Information:
              MacBook Pro (15-inch, Mid 2010)
              MacBook Pro - model: MacBookPro6,2
              1 2.66 GHz Intel Core i7 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics - VRAM: 288 MB
              NVIDIA GeForce GT 330M - VRAM: 512 MB
    System Software:
              OS X 10.9.3 (13D65) - Uptime: 0 days 2:11:8
    Disk Information:
              Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (66.67 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Internal Memory Card Reader
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Computer, Inc. IR Receiver
              Apple Inc. Built-in iSight
    Gatekeeper:
              Mac App Store and identified developers
    Kernel Extensions:
              [not loaded] com.ZTE.driver.ZTELTEUSBCDCACMData (5.0.1) Support
              [not loaded] com.ZTE.driver.ZTELTEUSBMassStorageFilter (5.0.1) Support
              [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.12) Support
              [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.12) Support
              [kext loaded] com.digidesign.iokit.DigiDal (9.0.4f4 - SDK 10.5) Support
              [not loaded] com.maudio.usb.fasttrackpro.driver (1.8) Support
              [not loaded] com.paceap.kext.pacesupport.leopard (5.7.2) Support
              [not loaded] com.paceap.kext.pacesupport.master (5.7.2) Support
              [not loaded] com.paceap.kext.pacesupport.panther (5.7.2) Support
              [kext loaded] com.paceap.kext.pacesupport.snowleopard (5.7.2) Support
              [not loaded] com.paceap.kext.pacesupport.tiger (5.7.2) Support
              [not loaded] com.roxio.TDIXController (1.7) Support
              [not loaded] com.seagate.driver.PowSecDriverCore (5.1.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.1.1) Support
              [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.1.1) Support
              [not loaded] com.seagate.driver.SeagateDriveIcons (5.1.1) Support
              [not loaded] com.sierrawireless.driver.SierraDIPSupport (1.0.0) Support
              [not loaded] com.sierrawireless.driver.SierraFSRSupport (3.0.0) Support
              [not loaded] com.sierrawireless.driver.SierraHSRSupport (3.0.0) Support
              [not loaded] com.sierrawireless.driver.SierraIPDirect (1.1.5) Support
              [not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) Support
              [not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) Support
    Startup Items:
              DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
              PACESupport: Path: /Library/StartupItems/PACESupport
    Problem System Launch Agents:
              [loaded] com.paragon.NTFS.auth.plist Support
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist Support
              [loaded] com.adobe.versioncueCS4.plist Support
              [loaded] com.disc-soft.DAEMONTools.PrivilegedHelper.plist Support
              [loaded] com.macpaw.CleanMyMac2.Agent.plist Support
              [running] com.paceap.eden.licensed.plist Support
              [loaded] PACESupport.plist Support
    Launch Agents:
              [loaded] com.adobe.CS4ServiceManager.plist Support
              [running] com.seagate.SeagateStorageGauge.plist Support
              [running] com.sierrawireless.SwitchTool.plist Support
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist Support
              [loaded] com.google.keystone.agent.plist Support
              [running] com.spotify.webhelper.plist Support
    User Login Items:
              None
    Internet Plug-ins:
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
              FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.07 - SDK 10.6 Support
              AdobePDFViewer: Version: 11.0.07 - SDK 10.6 Support
              Flash Player: Version: 13.0.0.214 - SDK 10.6 Support
              QuickTime Plugin: Version: 7.7.3
              iPhotoPhotocast: Version: 7.0
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 2.0 - SDK 10.9
              AppleAVBAudio: Version: 203.2 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
              Unity Web Player: Version: UnityPlayer version 2.6.1f3 Support
    3rd Party Preference Panes:
              Adobe Version Cue CS4  Support
              Flash Player  Support
              M-AudioFastTrackPro  Support
              Paragon NTFS for Mac ® OS X  Support
    Time Machine:
              Auto backup: YES
              Time Machine not configured!
    Top Processes by CPU:
                   8%          Google Chrome
                   8%          WindowServer
                   2%          hidd
                   0%          mdworker
                   0%          fontd
    Top Processes by Memory:
              254 MB          coreservicesd
              127 MB          Google Chrome
              111 MB          com.apple.IconServicesAgent
              86 MB          Finder
              61 MB          Google Chrome Helper
    Virtual Memory Information:
              780 MB          Free RAM
              1.52 GB          Active RAM
              716 MB          Inactive RAM
              917 MB          Wired RAM
              823 MB          Page-ins
              0 B          Page-outs

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