Macbook Air freezes

I have a 2-month-old Macbook Air that periodically freezes. I am working along in MS Office and all of a sudden the screen freezes, sometimes I can still move the cursor, sometimes not, but nothing is clickable on the screen and the keyboard also doesn't do anything.
Sometimes if I wait long enough everything suddenly returns to normal, sometimes after 15 minutes I just force shutdown and restart (after which it seems to work properly for another day or so).
I'm going to take it to the Apple Store but I'm wondering if there's any log anywhere I can use as evidence for the Genius Bar guys. My luck it won't act up while at the store and they'll just send me home to reinstall OSX or something...
Thanks!

Hi ..
A Safe Mode boot deletes system caches that may help.
Mac OS X: Starting up in Safe Mode
A Safe Mode boot takes a bit longer then a normal boot so be patient and follow the instructions at that link to the letter.
Once you see the Desktop, click the Apple menu icon (top left in the screen). From the drop down menu click Restart.
See if the Mac still freezes ...
If it does, if you migrated files from another Mac to the Air, check to see how much free space there is on the startup disk. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
A word to the wise. Before taking your Mac to a Genius Bar, make sure and backup all your important files first. Even if they just reinstall the Mac OS X, best to be on the safe side with a backup.
edited by: cs

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EtreCheck version: 2.1.8 (121)
Report generated March 21, 2015 at 5:48:07 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (Technical Specifications)
    MacBook Air - model: MacBookAir6,2
    1 1.7 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 69
Video Information: ℹ️
    Intel HD Graphics 5000
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.2 (14C109) - Time since boot: 0:0:43
Disk Information: ℹ️
    APPLE SSD SM0512F disk0 : (500.28 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 499.05 GB (311.39 GB free)
            Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
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        /Library/Extensions
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    [loaded]    com.rim.driver.BlackBerryUSBDriverInt (2.2.14 - SDK 10.7) [Click for support]
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        39%    mds_stores
        31%    mds
         5%    WindowServer
         1%    fontd
         0%    Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
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    129 MB    Dock
    112 MB    CalendarAgent
    103 MB    Spotlight
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Virtual Memory Information: ℹ️
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    2.04 GB    Active RAM
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Diagnostics Information: ℹ️
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Here are the results, but I did have to run the diagnostics when there were no overt issues. I will try to do this again after putting my MacBook to sleep, but all attempts to run this test under the issues I have had with the system freezing have been unsuccessful.
Start time: 13:41:36 03/22/15
Revision: 1299
Model Identifier: MacBookAir6,2
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 3 minutes
UID: 501
System errors (per sec)
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    Fitbit Connect (UID 501, error 3): 136
Energy (lifetime)
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    kernel_task (UID 0): 11.72
TCP/IP
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Listeners
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    launchd: afpovertcp
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Wi-Fi
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Diagnostic reports
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    2015-03-02 WJoy crash
    2015-03-17 Dock crash
    2015-03-22 BlackBerry Link crash
    2015-03-22 com.apple.WebKit.WebContent crash x3
HID errors: 37
Kernel log
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    Mar 22 11:39:55 MAC Framework successfully initialized
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    Mar 22 13:36:19 **** [IOBluetoothHCIController][ProcessBluetoothTransportShowsUpActionWL] -- Connected to the transport successfully -- 0x9880 -- 0x4800 -- 0x9800 ****
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    Mar 22 13:38:30 ARPT: 8.136436: MacAuthEvent en0   Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
    Mar 22 13:38:30 ARPT: 8.812588: MacAuthEvent en0   Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
    Mar 22 13:38:34 ARPT: 11.942163: MacAuthEvent en0   Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
    Mar 22 13:38:34 ARPT: 11.961353: MacAuthEvent en0   Auth result for: 6c:aa:b3:3d:15:18 Auth request tx failed
    Mar 22 13:38:34 ARPT: 12.687691: MacAuthEvent en0   Auth result for: 6c:aa:b3:3c:0c:dc Auth request tx failed
    Mar 22 13:38:34 ARPT: 12.711518: MacAuthEvent en0   Auth result for: 6c:aa:b3:3d:15:18 Auth request tx failed
    Mar 22 13:38:37 ARPT: 15.578262: directed SSID scan fail
    Mar 22 13:38:38 ARPT: 16.264044: MacAuthEvent en0   Auth result for: 6c:aa:b3:3c:0c:dc Auth timed out
    Mar 22 13:38:38 ARPT: 16.288781: MacAuthEvent en0   Auth result for: 6c:aa:b3:3d:15:18 Auth request tx failed
    Mar 22 13:38:45 Limiting icmp unreach response from 256 to 250 packets per second
System log
    Mar 22 11:52:52 fseventsd: Logging disabled completely for device:1: /Volumes/Recovery HD
    Mar 22 11:56:15 diagnosticd: error evaluating process info - pid: 666, punique: 666
    Mar 22 13:36:19 hidd: IOHIDService compatibility thread running at priority 63 and schedule 2.
    Mar 22 13:36:19 fseventsd: event logs in /.fseventsd out of sync with volume. destroying old logs. (3176 2 7089)
    Mar 22 13:36:19 fseventsd: log dir: /.fseventsd getting new uuid: UUID
    Mar 22 13:36:19 watchdogd: [watchdog_daemon] @(    wd_watchdog_open) - IOIteratorNext failed (kr=0)
    Mar 22 13:36:19 watchdogd: [watchdog_daemon] @(      wd_daemon_init) - could not initialize the hardware watchdog
    Mar 22 13:36:19 watchdogd: [watchdog_daemon] @(                main) - cannot initialize the watchdog service
    Mar 22 13:36:19 powerd: Failed to read current rating(0xe00002f0)
    Mar 22 13:36:19 powerd: Failed to read current rating(0xe00002f0)
    Mar 22 13:36:29 stackshot: Timed out waiting for IOKit to finish matching.
    Mar 22 13:38:24 hidd: IOHIDService compatibility thread running at priority 63 and schedule 2.
    Mar 22 13:38:24 powerd: Failed to read current rating(0xe00002f0)
    Mar 22 13:38:24 watchdogd: [watchdog_daemon] @(    wd_watchdog_open) - IOIteratorNext failed (kr=0)
    Mar 22 13:38:24 watchdogd: [watchdog_daemon] @(      wd_daemon_init) - could not initialize the hardware watchdog
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    Mar 22 13:38:25 WindowServer: WSSetWindowTransform: Singular matrix
    Mar 22 13:38:26 loginwindow: Login Window Started Security Agent
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launchd log
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    Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.microsoft.OneDriveBusinessMacLauncher, error = 119: Service is disabled
    Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.microsoft.SkyDriveLauncher, error = 119: Service is disabled
    Mar 22 11:40:00 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.159, service = com.microsoft.OneDriveLauncher, error = 119: Service is disabled
    Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.apple.photostream-agent, error = 119: Service is disabled
    Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.evernote.EvernoteHelper, error = 119: Service is disabled
    Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.fiplab.MenuTabHelper, error = 119: Service is disabled
    Mar 22 13:38:29 com.apple.xpc.launchd.user.501.100006.Aqua: Could not import service from caller: caller = otherbsd.157, service = com.microsoft.OneDriveBusinessMacLauncher, error = 119: Service is disabled
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Console log
    Mar 21 17:46:39 fontd: Failed to open read-only database, regenerating DB
    Mar 21 22:00:22 fontd: Failed to open read-only database, regenerating DB
    Mar 22 11:35:05 fontd: Failed to open read-only database, regenerating DB
System services loaded
    com.adobe.fpsaud
    com.apple.watchdogd
    com.fitbit.galileod
    com.microsoft.office.licensing.helper
    com.oracle.java.Helper-Tool
    com.oracle.java.JavaUpdateHelper
System services disabled
    com.apple.mrt
Login services loaded
    com.apple.mrt.uiagent
    com.google.keystone.user.agent
    com.oracle.java.Java-Updater
    com.valvesoftware.steamclean
Login services disabled
    com.apple.photostream-agent
    com.microsoft.OneDriveLauncher
User services disabled
    com.apple.photostream-agent
    com.microsoft.OneDriveLauncher
User login items
    Fitbit Connect Menubar Helper
    - /Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app
iCloud errors
    bird 139
    cloudd 44
Continuity errors
    sharingd 9
    lsuseractivityd 5
Restricted files: 1003
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    - mod date: Jun 19 20:21:32 2014
    - checksum: 2004256543
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    <key>ProgramArguments</key>
    <array>
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    <string>/dev/null</string>
    <key>StandardOutPath</key>
    <string>/dev/null</string>
    <key>StartCalendarInterval</key>
    <dict>
    <key>Hour</key>
    <integer>9</integer>
    <key>Minute</key>
    <integer>38</integer>
    <key>Weekday</key>
    <integer>5</integer>
    </dict>
    </dict>
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Contents of /Library/LaunchDaemons/com.fitbit.galileod.plist
    - mod date: Oct 22 06:34:04 2013
    - checksum: 333804614
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Program</key>
    <string>/usr/local/bin/galileod</string>
    <key>ProgramArguments</key>
    <array>
    <string>/usr/local/bin/galileod</string>
    </array>
    <key>Label</key>
    <string>com.fitbit.galileod</string>
    <key>UserName</key>
    <string>root</string>
    <key>GroupName</key>
    <string>daemon</string>
    <key>InitGroups</key>
    <true/>
    <key>OnDemand</key>
    <false/>
    <key>ServiceIPC</key>
    <true/>
    <key>Sockets</key>
    <dict>
    <key>UserClients</key>
    ...and 27 more line(s)
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
    - mod date: May 3 20:02:22 2014
    - checksum: 394026997
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Label</key>
    <string>com.adobe.ARM.UUID</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
    <string>semi-auto</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>StartInterval</key>
    <integer>12600</integer>
    </dict>
    </plist>
Contents of Library/LaunchAgents/com.google.keystone.agent.plist
    - mod date: Mar 16 15:34:52 2015
    - checksum: 3943219168
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Label</key>
    <string>com.google.keystone.user.agent</string>
    <key>LimitLoadToSessionType</key>
    <string>Aqua</string>
    <key>ProgramArguments</key>
    <array>
     <string>/Users/USER/Library/Google/GoogleSoftwareUpdate/GoogleSoftwareUpdate.bu ndle/Contents/Resources/GoogleSoftwareUpdateAgent.app/Contents/MacOS/GoogleSoftw areUpdateAgent</string>
     <string>-runMode</string>
     <string>ifneeded</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>StartInterval</key>
    <integer>3523</integer>
    <key>StandardErrorPath</key>
    <string>/dev/null</string>
    <key>StandardOutPath</key>
    <string>/dev/null</string>
    </dict>
    </plist>
Contents of Library/LaunchAgents/com.valvesoftware.steamclean.plist
    - mod date: Mar 16 15:34:27 2015
    - checksum: 536857699
    <?xml version="1.0" encoding="UTF-8"?>
    <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
    <plist version="1.0">
    <dict>
    <key>Label</key>
    <string>com.valvesoftware.steamclean</string>
    <key>Program</key>
    <string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
    <key>ProgramArguments</key>
    <array>
    <string>/Users/USER/Library/Application Support/Steam/SteamApps/steamclean</string>
    <string>Public</string>
    </array>
    <key>RunAtLoad</key>
    <true/>
    <key>SteamContentPaths</key>
    <array>
    <string>/Users/USER/Library/Application Support/Steam/SteamApps</string>
    </array>
    <key>ThrottleInterval</key>
    <integer>60</integer>
    <key>WatchPaths</key>
    <array>
    <string>/Applications/Steam.app</string>
    </array>
    ...and 2 more line(s)
Extensions
    /System/Library/Extensions/JMicronATA.kext
    - com.jmicron.JMicronATA
Applications
    /Applications/Canon Utilities/MP Navigator EX 2.1 Opener.app
    - jp.co.canon.bj.printer.app.MPNEXOP
    /Applications/Canon Utilities/MP Navigator EX 2.1.app
    - jp.co.canon.bj.printer.app.MPNEX214
    /Applications/Divinity Original Sin.app
    - N/A
    /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
    - com.microsoft.ASApplication
    /Applications/Microsoft Office 2011/Office/Equation Editor.app
    - com.microsoft.EquationEditor
    /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
    - com.microsoft.office.setupassistant
    /Applications/Microsoft Office 2011/Office/Microsoft Query.app
    - com.microsoft.Query
    /Applications/Sid Meier's Civilization V.app
    - N/A
    /Applications/SwimMetrics-2.02alpha.app
    - ca.csipacificSwimMetrics
    /Applications/Tracker.app
    - org.opensourcephysics.cabrillo.tracker
    /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    - com.microsoft.silverlight.sllauncher
    /Library/Image Capture/TWAIN Data Sources/CanoScan LiDE 700F.ds
    - com.twainds.lide700f.scangear141100.canon
    /Users/USER/Applications/Divinity Original Sin.app
    - N/A
    /Users/USER/Applications/Sid Meier's Civilization V.app
    - N/A
    /Users/USER/Desktop/CSI Work/SD Card with Labview stuff/VideoAnalyzerNTSC3.1.app
    - org.pythonmac.unspecified.vm2avchd
    /Users/USER/Downloads/Tracker-4.87-osx-installer.app
    - com.bitrock.appinstaller
    /Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.01alpha.app
    - ca.csipacificSwimMetrics
    /Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.0alpha.app
    - ca.csipacificSwimMetrics
    /Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.2b.app
    - ca.csipacificSwimMetrics
    /Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.2c.app
    - ca.csipacificSwimMetrics
    /Users/USER/Google Drive/Mac Software/Previous/SwimMetrics-2.2d.app
    - ca.csipacificSwimMetrics
    /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_aohghmighlieiainnegkcijnfilokake/Default aohghmighlieiainnegkcijnfilokake.app
    - com.google.Chrome.app.Default-aohghmighlieiainnegkcijnfilokake-internal
    /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_apdfllckaahabafndbhieahigkjlhalf/Default apdfllckaahabafndbhieahigkjlhalf.app
    - com.google.Chrome.app.Default-apdfllckaahabafndbhieahigkjlhalf-internal
    /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
    - com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
    /Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_gkojfkhlekighikafcpjkiklfbnlmeio/Default gkojfkhlekighikafcpjkiklfbnlmeio.app
    - com.google.Chrome.app.Default-gkojfkhlekighikafcpjkiklfbnlmeio-internal
    /Users/USER/Library/Application Support/Steam/SteamApps/common/Divinity - Original Sin/Divinity - Original Sin.app
    - com.larian.dos
    /Users/USER/Library/Application Support/Steam/SteamApps/common/Sid Meier's Civilization V/Civilization V.app
    - com.aspyr.civ5xp.steam
    /Users/USER/Library/Application Support/Steam/SteamApps/downloading/230230/Divinity - Original Sin.app
    - N/A
    /usr/local/tracker/uninstall_Tracker.app
    - com.bitrock.appinstaller.uninstall
PrefPane
    /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/lib/deploy/JavaControlPanel.pref Pane
    - com.oracle.java.JavaControlPanel
    /Library/PreferencePanes/Flash Player.prefPane
    - com.adobe.flashplayerpreferences
    /Users/USER/Library/PreferencePanes/Perian.prefPane
    - org.perian.PerianPane
Bundles
    /Library/Internet Plug-Ins/AdobePDFViewer.plugin
    - com.adobe.acrobat.pdfviewer
    /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
    - com.adobe.acrobat.pdfviewerNPAPI
    /Library/Internet Plug-Ins/Flash Player.plugin
    - com.macromedia.Flash Player.plugin
    /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
    - com.oracle.java.JavaAppletPlugin
    /Library/Internet Plug-Ins/MeetingJoinPlugin.plugin
    - com.microsoft.communicator.meetingjoinplugin
    /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
    - com.microsoft.sharepoint.browserplugin
    /Library/Internet Plug-Ins/Silverlight.plugin
    - com.microsoft.SilverlightPlugin
    /Users/USER/Library/Address Book Plug-Ins/SkypeABDialer.bundle
    - com.skype.skypeabdialer
    /Users/USER/Library/Address Book Plug-Ins/SkypeABSMS.bundle
    - com.skype.skypeabsms
    /Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
    - com.citrixonline.mac.WebDeploymentPlugin
Library paths
    /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
    /Applications/Microsoft Office 2011/Office/OPF.framework/Versions/14/Resources/OPF_Common.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/Fm20.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/MicrosoftOLE2TypesLib.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RefEdit.dylib
    /Applications/Microsoft Office 2011/Office/Visual Basic for Applications.framework/Versions/14/Frameworks/RichEdit.dylib
    /Library/Application Support/BlackBerry/libxpmux.dylib
    /Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
    /usr/local/ssl/lib/libcrypto.1.0.0.dylib
    /usr/local/ssl/lib/libssl.1.0.0.dylib
Installations
    Adobe Reader XI (11.0.07): 2014-05-13, 10:43 PM
     Adobe Reader XI (11.0.06) : 2014-05-02, 4:31 PM
    Adobe Flash Player: 2014-05-02, 3:34 PM
    Office 2011 14.4.1 Update: 2014-04-23, 3:47 PM
    Microsoft Office for Mac 2011: 2014-04-23, 3:30 PM
Elapsed time (sec): 220

Macbook air freezes with spinning wheel

So, my Macbook Air has suddenly started to freeze and leave me with the dreaded spinning wheel of death. Sometimes I get 10mins into a session, and sometimes the freezing will occur as soon as I log in. I have tried to log in in safe mode, but I also get the SWOD here as well! My details are as follows:
Problem description:
freezing with spinning wheel of death
EtreCheck version: 2.1.6 (109)
Report generated January 28, 2015 at 7:52:18 PM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 239
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.9.5 (13F34) - Time since boot: 0:23:49
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.42 GB (358.63 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/VMware Fusion.app
[not loaded] com.vmware.kext.vmci (90.5.7) [Support]
[not loaded] com.vmware.kext.vmioplug.12.1.17 (12.1.17) [Support]
[not loaded] com.vmware.kext.vmnet (0174.73.49) [Support]
[not loaded] com.vmware.kext.vmx86 (0174.73.49) [Support]
[not loaded] com.vmware.kext.vsockets (90.5.7) [Support]
/Applications/VyprVPN.app
[loaded] foo.tap (1.0) [Support]
[loaded] foo.tun (1.0) [Support]
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.avast.userinit.plist [Support]
[loaded] com.citrix.AuthManager_Mac.plist [Support]
[running] com.citrix.ReceiverHelper.plist [Support]
[running] com.citrix.ServiceRecords.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.avast.init.plist [Support]
[loaded] com.avast.uninstall.plist [Support]
[failed] com.avast.update.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] jp.co.canon.MasterInstaller.plist [Support]
[running] vyprvpnservice.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.avast.home.userinit.plist [Support]
[loaded] com.facebook.videochat.[redacted].plist [Support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
VMware Fusion Start Menu Application (/Applications/VMware Fusion.app/Contents/Library/VMware Fusion Start Menu.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Support]
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.8.2 - SDK 10.7 [Support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 8 Update 25 Check version
Safari Extensions: ℹ️
wrc [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
      4% WindowServer
      1% fontd
      0% com.avast.daemon
      0% AppleSpell
      0% com.avast.service
Top Processes by Memory: ℹ️
404 MB com.apple.WebKit.WebContent
189 MB Safari
163 MB com.avast.daemon
137 MB com.apple.IconServicesAgent
103 MB ocspd
Virtual Memory Information: ℹ️
3.25 GB Free RAM
3.37 GB Active RAM
1.06 GB Inactive RAM
902 MB Wired RAM
1.20 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Jan 28, 2015, 07:29:04 PM Self test - passed
Any assistance would be greatly appreciated!

When I say the freezing happened suddenly, I can recount to a few occasions over the past couple of weeks where I have been watching netflix and around halfway through the program I was watching, I'd get the SPWOD and need to do a hard reboot. The major issues started this morning which I can't link to the installation or update of any programs. I have managed to update to Yosemite today - however that hasn't fixed the problem. In saying this though, the system has been stable for around the last hour, but I've only opened Safari and no other programs.

2014 macbook air freezing

My Macbook Air has has intermittent issues with freezing but recently it has gotten worse. It is freezing 3 times a day. I tried online support but nothing they suggested worked. I took it to the store last week. They could not replicate the issue. One guy said to reinstall the OS, another said that would not correct the issue. So, I brought it home and reinstalled the OS. Today it started freezing again. I called support and they began having me repeat all the previous steps. Does anyone have any idea how to resolve the issue?
The freezing is not related to any specific program.
Thanks,
Dana

If you are using the Sky Player software, it may be that this app is using up all you memory space and crashing the computer. How much memory do you have installed? Do you have other apps running at the same time? Are there settings in the Sky Player that can limit its demands?

MacBook Air Freezes - Error & Forced to Restart??

Hello all, I am hoping someone can provide me with insight as to why my MacBook Air keeps randomly freezing with the following error:
Does anyone know what this means? Should I take it down to Apple..?   Thank you

Hi, this is what shows:
Interval Since Last Panic Report: 73849 sec
Panics Since Last Report:          2
Anonymous UUID:                    A4FD15BE-C180-46A7-8C97-2702AC376FAD
Mon Oct 21 13:30:13 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff807e4ed000, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff807e4ed000, CR3: 0x0000000000100000, CR4: 0x00000000000606e0
RAX: 0xffffff800a9dde88, RBX: 0x0000000000000000, RCX: 0x000013dfa1ddbe42, RDX: 0x0000000000000000
RSP: 0xffffff80aefbbaf8, RBP: 0xffffff80aefbbb30, RSI: 0x0000000000000039, RDI: 0xffffff800c09f000
R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0xffffff7f80a94b0c, R11: 0xffffff800063dc04
R12: 0x000013dfa1ddbe42, R13: 0xffffff800c09f000, R14: 0xffffff800c09f000, R15: 0x0000000000000100
RFL: 0x0000000000010246, RIP: 0xffffff807e4ed000, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0xffffff807e4ed000, Error code: 0x0000000000000010, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80aefbb7a0 : 0xffffff8000220792
0xffffff80aefbb820 : 0xffffff80002c4794
0xffffff80aefbb9d0 : 0xffffff80002da55d
0xffffff80aefbb9f0 : 0xffffff807e4ed000
0xffffff80aefbbb30 : 0xffffff7f809e6aa9
0xffffff80aefbbb90 : 0xffffff7f809e4ded
0xffffff80aefbbc10 : 0xffffff800063dd21
0xffffff80aefbbc70 : 0xffffff7f809dcbc6
0xffffff80aefbbc80 : 0xffffff80006264a2
0xffffff80aefbbcc0 : 0xffffff8000626648
0xffffff80aefbbd00 : 0xffffff8000628a5f
0xffffff80aefbbd70 : 0xffffff8000623068
0xffffff80aefbbd80 : 0xffffff7f80961ba3
0xffffff80aefbbdb0 : 0xffffff7f80a96c77
0xffffff80aefbbde0 : 0xffffff7f80a995c0
0xffffff80aefbbe40 : 0xffffff7f80a90016
0xffffff80aefbbe70 : 0xffffff7f80a93141
0xffffff80aefbbec0 : 0xffffff800062fd10
0xffffff80aefbbf50 : 0xffffff800063019e
0xffffff80aefbbf70 : 0xffffff800023dbbc
0xffffff80aefbbfb0 : 0xffffff8000820057
      Kernel Extensions in backtrace:
         com.apple.iokit.IOHIDFamily(1.7.1)[675CB4D0-DEAD-379A-AEAC-7719BFE54EEC]@0xffff ff7f809c1000->0xffffff7f80a2bfff
            dependency: com.apple.driver.AppleKeyStore(28.18)[03A494E4-AA15-35DF-85EF-D8B2C7A9F05B]@0xf fffff7f809b5000
         com.apple.iokit.IOUSBFamily(5.1)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffffff 7f8094b000->0xffffff7f809a0fff
            dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
         com.apple.driver.AppleUSBHub(5.1)[0CE3C84E-C267-3BE4-B596-21065BA2ABDD]@0xfffff f7f80a8b000->0xffffff7f80a9efff
            dependency: com.apple.iokit.IOUSBFamily(5.1.0)[71AF5A29-1AE2-3812-A0FF-96DD1CC6534D]@0xffff ff7f8094b000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookAir4,2 (Mac-742912EFDBEE19B3)
System uptime in nanoseconds: 21851214593326
last loaded kext at 21566174791433: com.trusteer.driver.gakl_driver_2          1 (addr 0xffffff7f807ca000, size 32768)
last unloaded kext at 14732680033204: com.apple.driver.AppleUSBCDC          4.1.22 (addr 0xffffff7f807ca000, size 12288)
loaded kexts:
com.trusteer.driver.gakl_driver_2          1
com.apple.filesystems.smbfs          1.7.2
com.apple.driver.AppleHWSensor          1.9.5d0
com.apple.filesystems.autofs          3.0
com.apple.driver.AppleMikeyHIDDriver          122
com.apple.driver.AudioAUUC          1.59
com.apple.driver.AppleHDA          2.2.5a5
com.apple.driver.AppleMikeyDriver          2.2.5a5
com.apple.driver.ApplePlatformEnabler          2.0.5d3
com.apple.driver.AGPM          100.12.75
com.apple.driver.AppleSMCPDRC          5.0.0d8
com.apple.driver.AppleUpstreamUserClient          3.5.9
com.apple.iokit.IOUserEthernet          1.0.0d1
com.apple.driver.AppleSMCLMU          2.0.1d2
com.apple.iokit.IOBluetoothSerialManager          4.0.8f17
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AudioIPCDriver          1.2.3
com.apple.driver.ApplePolicyControl          3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin          5.0.0d8
com.apple.driver.AppleLPC          1.6.0
com.apple.driver.AppleBacklight          170.2.2
com.apple.driver.AppleMCCSControl          1.0.33
com.apple.driver.AppleIntelHD3000Graphics          7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.8f17
com.apple.driver.AppleUSBTCButtons          227.6
com.apple.driver.AppleUSBTCKeyboard          227.6
com.apple.driver.AppleUSBCardReader          3.0.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.BootCache          33
com.apple.driver.XsanFilter          404
com.apple.iokit.IOAHCIBlockStorage          2.1.0
com.apple.driver.AppleUSBHub          5.1.0
com.apple.driver.AirPort.Brcm4331          561.7.22
com.apple.driver.AppleEFINVRAM          1.6.1
com.apple.driver.AppleSmartBatteryManager          161.0.0
com.apple.driver.AppleAHCIPort          2.3.1
com.apple.driver.AppleUSBEHCI          5.1.0
com.apple.driver.AppleACPIButtons          1.5
com.apple.driver.AppleRTC          1.5
com.apple.driver.AppleHPET          1.7
com.apple.driver.AppleSMBIOS          1.9
com.apple.driver.AppleACPIEC          1.5
com.apple.driver.AppleAPIC          1.6
com.apple.driver.AppleIntelCPUPowerManagementClient          195.0.0
com.apple.nke.applicationfirewall          3.2.30
com.apple.security.quarantine          1.4
com.apple.security.TMSafetyNet          8
com.apple.driver.AppleIntelCPUPowerManagement          195.0.0
com.apple.kext.triggers          1.0
com.apple.driver.DspFuncLib          2.2.5a5
com.apple.driver.AppleHDAController          2.2.5a5
com.apple.iokit.IOHDAFamily          2.2.5a5
com.apple.iokit.IOSurface          80.0.2
com.apple.iokit.IOSerialFamily          10.0.5
com.apple.iokit.IOAudioFamily          1.8.6fc18
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleSMC          3.1.3d10
com.apple.driver.IOPlatformPluginLegacy          5.0.0d8
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.IOPlatformPluginFamily          5.1.1d6
com.apple.driver.AppleGraphicsControl          3.1.33
com.apple.driver.AppleBacklightExpert          1.0.4
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IONDRVSupport          2.3.4
com.apple.driver.AppleIntelSNBGraphicsFB          7.3.2
com.apple.iokit.IOGraphicsFamily          2.3.4
com.apple.driver.AppleUSBBluetoothHCIController          4.0.8f17
com.apple.iokit.IOBluetoothFamily          4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter          1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5
com.apple.driver.AppleUSBMultitouch          230.5
com.apple.iokit.IOUSBHIDDriver          5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice          3.2.1
com.apple.iokit.IOUSBMassStorageClass          3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.1
com.apple.driver.AppleUSBMergeNub          5.1.0
com.apple.driver.AppleUSBComposite          5.0.0
com.apple.driver.AppleThunderboltNHI          1.6.0
com.apple.iokit.IOThunderboltFamily          2.0.3
com.apple.iokit.IOUSBUserClient          5.0.0
com.apple.iokit.IO80211Family          420.3
com.apple.iokit.IONetworkingFamily          2.1
com.apple.iokit.IOAHCIFamily          2.0.8
com.apple.iokit.IOUSBFamily          5.1.0
com.apple.driver.AppleEFIRuntime          1.6.1
com.apple.iokit.IOHIDFamily          1.7.1
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.sandbox          177.11
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          331.7
com.apple.iokit.IOStorageFamily          1.7.2
com.apple.driver.AppleKeyStore          28.18
com.apple.driver.AppleACPIPlatform          1.5
com.apple.iokit.IOPCIFamily          2.7
com.apple.iokit.IOACPIFamily          1.4
Model: MacBookAir4,2, BootROM MBA41.0077.B0F, 2 processors, Intel Core i5, 1.7 GHz, 4 GB, SMC 1.73f66
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM128C, 121.33 GB
USB Device: FaceTime Camera (Built-in), apple_vendor_id, 0x850a, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0xfa120000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0xfd110000 / 3
Thanks!!

Macbook air freezes after login on internet

Hi
I'm having an issue with a student's macbook Air, running 10.6.7 fully updated.
What happened is it was working fine, she was just having a website pop up issue, so I ticked the "Auto Proxy Discovery" setting, like all other macbooks.
Then I quit Safari and opened it again, it loaded some of the Apple page and beach balled. I can move the mouse but everything else is frozen, cannot force quit, so had to hold down the power button. The same thing happens in Firefox. The kicker is that it all works in Safe Mode and I can browse to a website just fine. (All students are required to login to the proxy server)
It works fine in normal mode if I'm just using Word or anything not requiring internet.
She has had this problem before, but it was fixed by the previous IT guy and she did say it ran out of power last night and shutdown. This just seems so strange!
Thankyou for any help in advance.
Pierre

Ok I have an update which is most interesting.
The student said it worked fine at home over the weekend. They brought it to school today and bam, as soon as they log onto the network it will freeze if it gets any internet traffic. I cancelled the proxy login when opening Safari then it froze after 3 seconds, but I still believe it's internet traffic related.
I turned it off and back on, but didn't log onto the network just yet and it works fine, obviously getting no http traffic.
I guess when I couldn't find the power button like a normal macbook it decided not to like our school

Macbook Air freezes on Saturday mornings

This is really strange and i would like to solve it.
My Macbook Air works fine all week, but EVERY Saturday morning, when i first open it to use it, after about 2 minutes it starts freezing and getting the spinning rainbow thingy. This lasts about 1 or 2 minutes and keeps repeating itself for around 20 minutes or so.
After that its fine and no longer does the spinning rainbow or freezing or anything.
This ONLY happens on Saturday mornings.
Restarting is useless. I had even re-installed OSX and it still remained the same.
I tried loading Console, but nothing strange was reported.
The computer is a MacBookAir2,1 with 120GB HD, 2GB DDR3 and Mac OS X 10.5.8 Leopard.

It sounds like you have a backup program, or other progam that is trying to do something scheduled. When it does that, have you looked at the Activity Monitor to see what is running, whether a program is monopolizing the CPU? Activity Monitor is under applications/utilities.

MacBook Air freezes when connected to the Internet. (LAN and WiFi)

I have a MacBook Air A1304 running Mac OS X 10.6.8.
When it connects to the AirLive Duo router set as Client + AP (bridges the wifi signal from the DSL), it freezes up.
Wifi works fine with the iPad. I tried the wifi and LAN and I get the same results. I don't even have to be surfing, just being connected to the Internet will freezes the whole MBA after about a minute.
AirLive tested their router with their MacBook for two days but didn't have any problem. I run the latest firmware for the router too.

macbook pro speed
Carbonite Takes Over My Processor!
Any problems with Carbonite for back up?
Running at 99% CPU!?
no fixes in those, from a quick scan

Macbook Air freezes after standby and boots with Questionmark-folder

Hello Apple Community,
My Macbook Air 2011
i5
4gb ram
128ssd
Lion
started acting up recently. After waking it from sleep (on any of the 3 hibernate modes) it freezes(beachball, no reaction) as soon as I use an application.
Adding to that, everytime I boot it needs around 4-6 attempts to boot and not show the questionmark folder.
I did reset NVRAM and SMC, which brought very short relief, but after 2 or 3 boot sequenzes it stopped working again. I then repaired the disk in recovery mode which seemed to fix the boot problem. However, the sleep problem still persisted. I changed the hibernate setting from 2 to 1, because I assumed a harddrive problem. After that though, the mac did not wake at all after sleep and I had to force a restart. After that, the questionmark folder was back...
Does anyone have any input? I really dont know what to do, it seems both RAM and harddrive broke.However, when it boots properly it runs like always, no problems, what so ever.

Time to send it to Apple for repair...

My macbook air freezes all the time lately... any hints?

I had this Macbook air for a week now and is running on Lion. Everything was fine until yesterday when it started freezing several times a day for no reason. Any clues?

Hi jose luisfromstate college ,
look here ...

Macbook Air freezes

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