Macbook Air In Apple Repair For 3 Weeks.

I sent in my revb air to apple on Dec 15th. They recieved it and repaired it sent me a email twice that it was on its way back. Called yesterday and they said now that engineering had it because they have never seen a problem like this before. Should this be normal run around I have called several times and not gotten anything. Guy yesterday told me he would call me back within 24 hours and have not heard from him. What should I do?

Just call Apple Customer Relations are they will work it out for you.
1-800-SOS-APPL (ask to be transfered)
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

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Broken MacBook Pro can Apple repair for free?

My MacBook Pro got broken and has a shattered screen and dent top right corner, I was told I would have to replace the whole top and the base is dented in a couple of areas and a dented corner too. I was told it would be about a $500 fix and I was wondering is there a way Apple can do it for free? Kinda tight on money.

tkd800 wrote:
I was wondering is there a way Apple can do it for free?
not a chance.

My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Thank you.

My Macbook air flash had gone for a month and I saw Apple's Macbook air flash storage drive replacement program. I'm not sure whether that program is still available for the broken device or not. Now, I'm booting from the external hard drive. Warranty has gone in October 2013..
I want to send back my macbook air back to apple store. The problem is that I bought it from US and now, I'm using it in Myanmar. If the program is free of charge for my device, it's worth trying to send back to US. Since mine is broken, I'm afraid Apple will take charges for reparing.
So, if anyone having the same problem as me, I would like to get suggestion....
Thank you!!

I have no idea about how to handle the international aspect of your question.
But here is the Apple writeup about the problem and the remedy. Maybe that will help you.
http://www.apple.com/support/macbookair-flashdrive/

The following message popped up on my MacBook Air: Your Apple ID and phone number are now being used for ICloud on a new IPhone. What does it mean? Should I worry?

The following message popped up on my MacBook Air: Your Apple ID and phone number are now being used for iCloud on a new iPhone. What does it mean?

Hi SLCfromMadison,
This is the message that you'll receive when your Apple ID is signed into on an iPhone. If you haven't done so, the article linked below details a number of steps that can help verify the security of your Apple ID should you think that an unauthorized person has access to it.
If you think your Apple ID has been compromised
http://support.apple.com/en-us/HT204145
Cheers,
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My macbook air has gotten slow this past week i have changed browsers and the beach ball keeps coming up all the time and on a game i play it says the network is slow can anyone help me?

my macbook air has gotten slow this past week i have changed browsers and the beach ball keeps coming up all the time and on a game i play it says the network is slow can anyone help me

Go step by step and test.
Restart the router. Restart the computer.
OS X 10.7 Lion / 10.8. Mountain Lion
http://support.apple.com/kb/PH3915
Start up in Safe Mode.
http://support.apple.com/kb/PH4373
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836?viewlocale=en_US
Reset SMC.
http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Increase Disk Space
http://support.apple.com/kb/PH10677?viewlocale=en_US
Best.

How do i mirror my macbook air with apple tv now that i have mountain lion

how do i mirror my macbook air with apple tv now that i have mountain lion

Settings-display-look at the bottom for an airplay menu and select your apple tv

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine, any help removing this?

I'm signed in to my account on my macbook air's apple store, but when I try to update any apps, it has a locked in apple store user which is not mine. I have no idea where this user came from, but I need to update my apps and get this user off my computer. The users email is locked, it is grey in colour and I can not get it off. I've tried my system settings and the app store, logging in does not change the fact that there is a strange email there. I need help, please! I don't know if this is a hack or what, I brought my computer into the shop to get some work done so it may be their account, I just need the account removed.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.

I would like to know how do I install the brazilian keyboard into macbook air, keyboard with accents (Portuguese Language), I tried so many times how to put into it (Macbook Air). So, thanks for now! I'm waiting for it.

I would like to know how do I install the brazilian keyboard into macbook air, keyboard with accents (Portuguese Language), I tried so many times how to put into it (Macbook Air). So, thanks for now! I'm waiting for it.

After you go to system preferences/keyboard/input sources as suggested by sberman, click on the + button and scroll down to Portuguese and select that. Over at the right you will see the choices Brazilian, Brazilian abnt, Portuguese. You might want to add all three to see which you like best.
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The Brazilian abnt and Portuguese layouts have dead keys for adding accents over at the right edge of the keyboard. But these may not match what is printed on your keys.
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Another option is the layout called US International PC, which has accent deadkeys on ~, ', etc.
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http://support.apple.com/kb/PH13746

I have a new Macbook Air 2012, Apple TV 2 and I have tried wired and wireless connections both result in stuttering during video airplay to the ATV2.

I have a new Macbook Air 2012, Apple TV 2 and I have tried wired and wireless connections both still result in stuttering during video airplay to the ATV2.
I have even bought a new Airport Extreme Router just to confirm it is not the router and it still didn't help.
I have brought all items in the same room with wired connections and still same issue.
I was thinking maybe ATV 3 might help since it has 2 wifi antennas and faster processor.
Have tried everything I could think of.
This was one of the main reasons I bought a Macbook Air for this airplay feature. Very frustrated.
Any thoughts; any other suggestions would be greatly appreciated.
Thanks

Thanks for the suggestion.
I also disabled Norton Firewall and restarted the Air and Now I'm able to use Air Play.
I know that the Apple remedy said that to do that in the support article, but I totally forgot I had that enabled..
It actually works. I can even stream to the Apple TV now through my MacBook Air.
BTW, Go into setting under the ATV, and click on update...you'll see that there was another update avaialble for the last gen of ATV...
It does have to restart twice..I guess once to download and and nother to apply.

How should i connect my new macbook air to lcd projector for presentations?

how should i connect my new macbook air to lcd projector for presentations?

One of these should work, depending on the projector. Just note both will not allow you to play protected movies on the projector.
VGA
http://store.apple.com/us/product/MB572Z/A?mco=MTY3ODQ5OTY
DVI
http://store.apple.com/us/product/MB570Z/A?mco=MTY3ODQ5OTY

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Can I mirroring my Macbook Air in to a Apple TV?
Posso espelhar meu Macbook Air no Apple TV?

Thanks for the reply John. Checked ATV settings and the strength is 5 bars and everything is hitting 5GHz. I turned off the bluetooth on the MBA because I did read that it can sometimes interefere with Wifi but that didn't make a difference.
I should also note that I have an Airport Express in the Living Room to extend the wifi network so the signal strength should be excellent. But she only gets a fast wifi signal when she's in the room with the Airport Extreme. Just doesn't make any sense. My MacBook Pro has no adverse effects at all. So it's definitely something to do with the MBA.
I'm going to run an update on everything and see if that helps. If it still happens I'll do a hard reset on the Airport Extreme and reset the router as well. We just added a landline with Comcast and wondering if that is effecting it. It's a Panasonic DECT 6.0 Plus with bluetooth. Maybe that's conflicting with it as well.

I have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5

i have tried to download an app but it says that i need 10.8 or later on my macbook air i have checked for software update but none i am on 10.7.5 the app is pocket planes HELP PLZ
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Josh Stainsby
[email protected]

http://www.apple.com/osx/specs If your Mac is supported, open App Store, make a backup and purchase Mountain Lion. See if your programs are compatible > http://www.roaringapps.com

CTO Macbook Air at apple store in Melbourne

If I place an order for CTO Macbook Air at apple store in Melbourne, by when can I pick it from Apple store in Sydney. Unfortunately, apple austrailia's website does not accept credit cards other than those issued in Austrailia.

call one of the stores and ask them.

My MacBook Air keeps asking me for my yahoo password; which when correctly entered will not allow me into the account. iPad and iPhone both working on the same password/account.

my MacBook Air keeps asking me for my YAHOO password; which when correctly entered will not allow me into the account. iPad and iPhone both working on the same password.

I've got automatic downloads turned off and I tried signing out and in via the settings and still keeps asking me for an apple id.
It doesn't do it continuously, it'll just pop up randomly ... if the phone is just sitting there it may ask for my apple id and regardless of whether I press cancel or enter my password nothing happens .. it may be another 2mins, 5mins, 15mins but eventually it'll just randomly pop up and ask me again. It does accept my password though because I tried entering an incorrect password to see what happens and it gives me the error saying it's incorrect, so when I enter the correct one in the box disappears and it accepts it as I say, but only for so long before it pops up again.

How do i log in on a macbook air with out wifi for the first time

How do i log in on a macbook air with out wifi for the first time

More details needed.
Otherwise just startup the computer and enter your password.
New Mac?
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

Macbook Air In Apple Repair For 3 Weeks.

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