Macbook air keeps telling me that my startup disk is full or almost full.
My macbook air keeps telling me that my startup disk is full or almost full. I have deleted all video files and many music files. All I have added to it now is Spotify. Any advice on how to clean up the startup disk?
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Get an external hard drive on which to store some of your files after which you can
erase the data from your internal drive to free up space.
5. Also see Freeing space on your Mac OS X startup disk.
6. See Where did my Disk Space go?.
7. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located.
Similar Messages
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My MacBook Air is telling me that my startup disk is full so I am unable to download from iTunes. What can I do to fix this?
Freeing Up Space on The Hard Drive
1. See Lion/Mountain Lion/Mavericks' Storage Display.
2. You can remove data from your Home folder except for the /Home/Library/ folder.
3. Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
4. Also see Freeing space on your Mac OS X startup disk.
5. See Where did my Disk Space go?.
6. See The Storage Display.
You must Empty the Trash in order to recover the space they occupied on the hard drive.
You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.
Try using OmniDiskSweeper 1.8 or GrandPerspective to search your drive for large files and where they are located. -
My macbook keeps telling me that the startup disk is full.
I have deleted everything on my computer except for my music and I don't see how it could possibly be full. It won't let me download anything. I just bought a movie on Itunes and i can't download it. What do I do?
Use OmniDiskSweeper to see what's taking up space: http://www.omnigroup.com/products/omnidisksweeper/
This may also provide some additional ideas on saving space: http://thexlab.com/faqs/freeingspace.html -
Help! My Macbook air keeps telling me to restart my laptop!
Ever since I installed the new OS X Lion, my macbook air keeps telling me to force restart! This problem already happened 3-4 times and I dont know what to do. I am worried! Someone please tell me how to fix this problem. Thank you!
Sounds like you have a hardware problem. I would take the computer in for service. Otherwise, all I can suggest is you reinstall Snow Leopard:
Erase Drive and Reinstall OS X
1. Boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
When formatting has completed quit DU and return to the Snow Leopard installer. Complete the Snow Leopard installation.
If you are not even able to successfully boot from your Snow Leopard DVD without the panic occurring, then take the computer in for service. -
I m trying to update iTunes 10.5.2 my mac book air but it keeps telling me that it is installed but when i plug my new iPad and iPhone it keeps saying it has only 10.3 iTunes and it needs at least 10.5 version can anyone help?
no that does seem to work it is as if it is not recognising it. it says installed on screen but when plug new ipad and iphone4s in it says new version required but i have ran a system update and it says everything is updated
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my macbook air keeps on saying that windows does not support OS X
what do i do?Windows on Intel Macs
There are presently several alternatives for running Windows on Intel Macs.
1. Install the Apple Boot Camp software. Purchase Windows
XP w/Service Pak2, Vista, or Windows 7. For Boot Camp
4.0 and above you can only use Windows 7 or later. Follow
instructions in the Boot Camp documentation on
installation of Boot Camp, creating Driver CD, and
installing Windows. Boot Camp enables you to boot the
computer into OS X or Windows.
2. Parallels Desktop for Mac and Windows XP, Vista Business,
Vista Ultimate, or Windows 7. Parallels is software
virtualization that enables running Windows concurrently
with OS X.
3. VM Fusion and Windows XP, Vista Business, Vista Ultimate,
or Windows 7. VM Fusion is software virtualization that
enables running Windows concurrently with OS X.
4. CrossOver which enables running many Windows
applications without having to install Windows. The
Windows applications can run concurrently with OS X.
5. VirtualBox is an Open Source freeware virtual machine such
as VM Fusion and Parallels that was developed by Solaris.
It is not as fully developed for the Mac as Parallels and VM
Fusion.
Note that VirtualBox, Parallels, and VM Fusion can also run other operating systems such as Linux, Unix, OS/2, Solaris, etc. There are performance differences between dual-boot systems and virtualization. The latter tend to be a little slower (not much) and do not provide the video performance of the dual-boot system. See MacTech Labs- Virtualization Benchmarks, January 2013 | MacTech for comparisons of Boot Camp, Parallels, and VM Fusion. Benchmarks of all of the above except Crossover can be found in Benchmarking Parallels, Fusion, and VirtualBox Against Boot Camp - The Mac Observer. Boot Camp is only available with Leopard or later. Except for Crossover and a couple of similar alternatives like DarWine you must have a valid installer disc for Windows.
You must also have an internal optical drive for installing Windows. Windows cannot be installed from an external optical drive. -
My Macbook air keeps getting a message saying that the startup disk is full. I don't have picture, music, or movies on it. Im not sure whats wrong with it.
The first step is to check and see how much space really is there. From the desktop right click on the drive in the upper right corner (at least it's there by default) and select "Get Info" to see how much space it reports as free.
It's not just media files that eat up disk space, though they are often a major contributor. Do you happen to be running one of the virtual machine programs (Parallels or VMWare Fusion)? When you create a guest drive there you normally have a fairly decent amount of disk space dedicated to it and that can fill the drive.
As well, a quick fix that may buy you some time is to empty the trash if you've not done so recently. Click on the trash folder in your dock and then in the window that comes up select the option to empty the trash.
If you can free up some space, there are programs that will help you find what files and directories are using disk space. I've used Space Gremlin (in the App store) for that sort of thing, though there others. If you run that sort of utlity you'll get some idea about what is really eating up the drive space. -
I don't consider myself an advanced Mac user but I'm really trying to use my Macbook Air much more than I do... but the biggest hurdle for me is that it's been alerting me that the startup disk has been full for several months now no matter what I do. I'm on 10.9.1 OSX and can't even update to the newer version because I'm always out of space. I have 4GIGs of memory and a 60GB SSD of which 52GB are in use. Using OmniDisk Sweeper, I see I have 14.6 GB in Library of which 8.1 GB is Mail and 5GB is Application Support (and I have nearly 480 MB in Caches and 191 in Containers, 131MB in Messages). As for the rest, I've deleted my iTunes content multiple times but my iTunes library STILL says 1.7GBs in Music. I also have 672MB in Movies which I moved to an external drive and trashed so I'm not sure what still exists here. I only have 2 movie files and I deleted them both! I also have 16.9 MB in hob, whatever that is.
I have 32.8 MB in Logs, 19.8 in Safari, 7.9 MB in Calendars, 5.6MB in Google, 4.3MB in Preferences (!!), and 1.6MB in GameKit (not sure what this is), 1.1MB in KeyChains.
I'm just not sure what's going on. I have everything backed up via SuperDuper on a huge external drive and when I delete on my Mac, it doesn't seem to "take." Is is syncing that's the problem? Are my iTunes music files from my iPhone reinstalling back on the Mac as are all my photos and movies? I don't have that checked in iTunes so that shouldn't be happening either.
Again, I'm not an advanced user so maybe I'm not completing a final step to make sure it doesn't sync with my other devices (I also have an iPad mini). I like to get messages on my Macbook Air when I'm not near my phone but if it means I have 131MB in Messages that I can't pare down, I'd rather not. I see no way to reduce the Messages file so that it's not so large. I definitely want to get a handle on this before I even consider upgrading to a Macbook with more RAM and a bigger hard drive.
Final thoughts: Should I delete my mail accounts and just check mail on the web? Can I delete most of the files in Application Support or leave them alone? What's the difference between the MobileSync files and the MSYNC files?
Thanks in advance for help!Go step by step and test.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Empty Trash.
http://support.apple.com/kb/PH13806
3. Disk space / Time Machine ?/ Local Snapshots
Local backups
http://support.apple.com/kb/ht4878
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
This will take a while. Wait until it is finished.
System Preferences > Spotlight > Privacy
http://support.apple.com/kb/ht2409 -
I updated to OS X Mavericks and now trying to run Logic Pro X on a MacBook Pro mid-2009, using an M-Audio Axiom 49 and an M-Audio Fast Track Pro... Logic keeps telling me that Mac OS X MIDI Services are not available... How do I solve this problem?
I just checked to see if the update to OS X Yosemite 10.10.1 solved any of the issues outlined in my previous post, and to my dismay, nothing has changed -- all of the previous problems persist.
My iMac (8) -- it's renamed itself eight times since the recent troubleshoot with the Apple tech rep -- shows up as a shared device in Finder on my MacBook Pro, but when I click on it, I cannot establish a connection using "Connect As". So I've attempted to connect using the menu "Go/Connect to Server...", using both (alternately) the iMac's name and IP address, to no avail. I get a message which reads: "There was a problem connecting to the server 'Peter's iMac (8)'. This server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."
Here's what I know:
The server -- Peter's iMac (8) does exist;
The server -- Peter's iMac (8) is available at this time;
The server name -- Peter's iMac (8) -- is correct, as specified in the system sharing preferences;
The server IP address is correct, as specified in the system sharing preferences;
The network connection is active when I attempt to connect.
I'm convinced the problems stem directly from the OS X Yosemite update. None of this was ever remotely an issue in the previous OS X's -- any of them. This is maddening! What can be done? Apple?? Anyone??? -
I have a MacBook Air mid 2012 11" that keeps freezing every time I use it
Hi Everyone
I have a MacBook Air mid 2012 11" that keeps freezing every time I use it
It's running a i7 2ghz with 8gb ram And OS X 10.8.4
I have had the Air around 11 months and the last week is the first time it has ever frozen , now it will do it after about 15 min use
It seems a little warmer than usual and it will freeze no matter what is running , or just idle .
And just to add , no google chrome installedThe next time you have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook air is telling me to power off and power on again, keeps shutting down
My macbook air keeps shutting down on its own and then tells me to power off and power on again. When i do this it shuts down again and shows me the same message
like this: http://support.apple.com/kb/TS3742 ?
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I keep having "Panics" i.e. my Macbook Air keeps restarting. I have version 10.7.5. Here is the error report:
Interval Since Last Panic Report: 188109 sec
Panics Since Last Report: 3
Anonymous UUID: F6C12BD7-2A9F-4791-949B-9092B298098D
Sun Apr 28 14:21:25 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81660e1f, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff806a7e3628, CR3: 0x000000003c11c020, CR4: 0x00000000001606e0
RAX: 0xffffff806a3b01f8, RBX: 0xffffff806a3b0000, RCX: 0x000000000028f2ca, RDX: 0x0000000000000000
RSP: 0xffffff807e553960, RBP: 0xffffff807e553a40, RSI: 0x000000807e8de986, RDI: 0xffffff807e5539d9
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad60
R12: 0xffffff806a7e1000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e553960
RFL: 0x0000000000010286, RIP: 0xffffff7f81660e1f, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff806a7e3628, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807e553610 : 0xffffff8000220792
0xffffff807e553690 : 0xffffff80002c4794
0xffffff807e553840 : 0xffffff80002da55d
0xffffff807e553860 : 0xffffff7f81660e1f
0xffffff807e553a40 : 0xffffff7f8167dc05
0xffffff807e553a80 : 0xffffff7f8165f257
0xffffff807e553ab0 : 0xffffff7f80c5c832
0xffffff807e553af0 : 0xffffff7f80c5c93d
0xffffff807e553b10 : 0xffffff7f80c65cff
0xffffff807e553b70 : 0xffffff7f80c65dc8
0xffffff807e553b90 : 0xffffff7f80c63138
0xffffff807e553bb0 : 0xffffff7f80c634bc
0xffffff807e553be0 : 0xffffff80006565fe
0xffffff807e553c40 : 0xffffff8000656fbb
0xffffff807e553d80 : 0xffffff80002a3f08
0xffffff807e553e80 : 0xffffff8000223096
0xffffff807e553eb0 : 0xffffff80002148a9
0xffffff807e553f10 : 0xffffff800021bbd8
0xffffff807e553f70 : 0xffffff80002aef10
0xffffff807e553fb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c51000->0xffffff7f80c89fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f8165c000->0xffffff7f816c2fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f8082b000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80c8a000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c51000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)
System uptime in nanoseconds: 12704098071236
last loaded kext at 7814885513: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f81209000, size 45056)
last unloaded kext at 6109720377473: com.apple.driver.AppleUSBEthernet 2.3.4 (addr 0xffffff7f80c43000, size 45056)
loaded kexts:
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.75
com.apple.driver.ApplePlatformEnabler 2.0.5d3
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.AppleUSBCardReader 3.0.6
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1
com.apple.iokit.IOUSBMassStorageClass 3.0.3
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.9
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f7
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS128E, 121.33 GB
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821f, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x024c, 0x1d182000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8404, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8510, 0x1a110000 / 3That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
Rule out the first possibility by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out the next two possibilities by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
The Apple Hardware Test, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed. -
Macbook air keeps dropping home wifi
My macbook air keeps dropping my home wifi service, I get a message telling me there is no internet service. I still have a PC and it connects to internet service even when my mac cannot so it has nothing to do with the internet provider. I have to delete, reinstall my internet connection a couple of times to try and get it back up and running. I would appreciate any help with this problem!
I got my MacBook Air in December and had the same problem. It was so frustrating I became enraged on more than one occassion--why were my family's PCs, iPads, iPod Touch, Playstation 3, etc. getting reliable (if sometimes slow) WiFi access, and my brand new, expensive Mac was having so many issues, like being unable to connect to the Internet in the first place? !@%$#&^&%%@!
After combing the Internet and trying dozens of "fixes" that fixed nothing, I called Apple support, which advised me that I didn't need to change my router (which is only about 2 years old) but should change my router's security from WEP to WPA2. I did, and it worked...sorta. It was better, but I still had the same problems several times a day (as opposed to several times an hour).
Then, two days ago, I was sitting in the parking lot of the college where my husband and I work, and BAM the Internet was blazing fast on my MacBook Air. I couldn't believe how fast it was. That convinced me that the machine was fine and that it was "my Internet at home" (I'm not a tech person) that was the problem.
So I went out and bought an Airport Extreme router (about $180), brought it home, set it up in about 10 minutes (with our 15 wireless devices attached to the network--4 PCs, 1 Mac, 2 iPod Touches, 2 iPads, a 3DS, 2 Kindles, a wireless printer, a PS3, and a Wii). My MacBook Air has been fan-freaking-tastic ever since (2 days now). I used to avoid certain Web sites b/c I knew they would simply not load or load like crap, but now I can have them all open at once.
I know it's annoying to have to spend so much money to solve this problem, but I'm so happy we did. All our other devices are running faster, too. All I can say is that upgrading the router to the Airport Extreme solved my MacBook Air's hideous Internet issues in my home, at least--who knows what will happen if I have to travel and am stuck in a hotel room trying to do work? Fortunately, I don't travel that often, so I'll jump off that bridge when I come to it. -
My MacBook air keeps freezing up when I'm on Safari or not, any help would be great
My MacBook air keeps freezing up when I'm on Safari or not, any help would be greatly appreciated
Hi Blane756,
Thanks for using Apple Support Communities. This article has steps for a different issue, a gray screen at startup, that I think would still be worth trying for your freezing issues:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Cheers,
- Ari -
My 2011 Macbook Air is telling me it does not support the 10.8.2 software update
My 2011 Macbook Air is telling me it does not support the 10.8.2 software update
Hmm, there are some machines to which the presently available 10.8.2 updates don't apply, but since it's typically the newest ones (from 2012) and the update shows up in your Software Update, it should work on yours.
You may try taking it step by step:
Go to http://support.apple.com/downloads/#osxmountainlion and start at the bottom of the list with the 10.8.1 update. If that works, keep working up the list as far as relevant.
If you want to save time and hassle, or you get stuck with 10.8.1 already, follow this routine to re-install the system from the Recovery Partition. You should then get the latest and greatest. Don't forget to first make sure your backup is up-to-date!
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