Macbook air late 2012 won't turn on - Shows blinking no folder icon

Hello,
I bought my Macbook air in October 2012. Last night I tried updating my OS but the computer froze and I had to force restart it in the middle of the download. When I attempted to turn it on again it shows the blinking folder with a question mark on the white screen. It took around a minute for it to appear after the startup chime. I tried starting my Mac holding the option key and the only drives available are the internet recovery drive.
Please help me!
Thank you for every answer!

Check the Software update and run it if one is available.
If available, install the update.
MacBook Air SSD/Flash Storage replacement Program.
"Apple has determined that certain 64GB and 128GB flash storage drives used in the previous generation of MacBook Air systems may fail. These systems were sold between June 2012 through June 2013."
http://www.apple.com/support/macbookair-flashdrive/

Similar Messages

MacBook Air Late 2012 randomly powers off. Won't stay on longer than 2 minutes.

I have a MacBook Air late 2012 model.
Every time I try to Reinstall OSX or try to run any diagnostics. It wont stay on long enough to finish anything. Some times it wont come on when you press the power key. I just does the Apple chime and then it could be 5 seconds or 2 mins but it always powers off.
I called Apple because the SSD was recalled for that year and the symptoms of a failing hard drive is random rebooting or powering off. So apple said they would fix it for free.
I am not near an apple store so I took it to an Apple licensed Technician to get the new SSD. I got a call a few days later saying that the SSD was fine but I need a new Logic Board. He said it was the most expensive part of the laptop and that sounded very convenient for him that I need the most expensive part, about $478.00.
I would like to know the symptoms of a Failing Logic Board and the SSD
I can never get a straight answer from reading Apples forums.
This laptop was 1300.00 new and I had to buy it from my Ex again for 200.00 when she couldn't fix it. So im tired of putting money in a laptop that cant even run games or hold my entire iTunes Library lol.
If anyone has had this same problem let me know.
I'm afraid that its an easy fix and they are just trying to get more money.

I have a MacBook Air late 2012 model.
Every time I try to Reinstall OSX or try to run any diagnostics. It wont stay on long enough to finish anything. Some times it wont come on when you press the power key. I just does the Apple chime and then it could be 5 seconds or 2 mins but it always powers off.
I called Apple because the SSD was recalled for that year and the symptoms of a failing hard drive is random rebooting or powering off. So apple said they would fix it for free.
I am not near an apple store so I took it to an Apple licensed Technician to get the new SSD. I got a call a few days later saying that the SSD was fine but I need a new Logic Board. He said it was the most expensive part of the laptop and that sounded very convenient for him that I need the most expensive part, about $478.00.
I would like to know the symptoms of a Failing Logic Board and the SSD
I can never get a straight answer from reading Apples forums.
This laptop was 1300.00 new and I had to buy it from my Ex again for 200.00 when she couldn't fix it. So im tired of putting money in a laptop that cant even run games or hold my entire iTunes Library lol.
If anyone has had this same problem let me know.
I'm afraid that its an easy fix and they are just trying to get more money.

Macbook Pro late 2008 won't turn on

I had a well working Macbook Pro unibody late 2008 (15 inches) but wanted to upgrade it a bit so after changing the HD to 1TB (which worked with no issues) I ordered some RAM to get it to 8GB (from 4). I opened it, changed the RAM, cleaned up the Fans that were really full of dust, put everything back and surprise: The Power button does NOT respond. Battery is fully charged, MagSafe is green, everything seemd normal but it just won't turn on.
I tried to put the old RAM back in it => Same result.
I tried to reset the SMC following this http://support.apple.com/kb/HT3964 (removed the battery and power, pressed the button for 5 seconds, plug it back) but it didn't work either..
I checked every cable I could see under the hood but I really didn't touch much of the machine besides the fansm that I didn't even unplug..
What could cause this?? How do you troubleshoot a machine that won't even power.
Help please!
thanks

apassemard,
how did you clean the fans? The MacBook Pro’s internals are extremely sensitive to static electricity; if you did not take care to discharge any static electricity on your person before working with its internals, you might well have fried them through static electricity discharging into your MacBook Pro’s logic board.

My macbook air late 2010 won't charge

I just came from Europe where I was using my Macbook Air on a daily basis, I was using a 2 prong to 2 pin prong (for EU) adapter for my charger.
The moment I came back to the USA, I removed the EU adapter and plugged it into the wall for a charge, but no charger light came on.
I tried more outlets until each one I tried did not work at all.
What is strange is this, I was using the MBA on the airplane, I used it for about 10 minutes, then closed the laptop. I expected it would have 90%+ battery, but to my surprise it was completely dead. Now, it might have been the VLC app or something not shutting down and causing the computer to be on, but figured I should mention the coincidence.
Today, I went to get another charger because I felt my charger may have broke, and same thing, no light on the charger.
What should I do? I desperately need a laptop to work from, and if I need to send this back to get repaired, etc, I really can't wait the weeks for this. Another thing is that I am located about 10+ miles from the nearest apple store in San Diego, and I dont want to take a taxi ($70 both ways) to go to the Apple store to get this resolved, what should i do?
I also ordered this from Amazon on Feb 24, 2011, I didnt keep the original invoice, but its on my amazon account. Hope that would be ok for warranty. If possible, I'd like to pay the difference and just get the new one.

If you registered it with Apple, your warantee will probably expire on/about Feb 24th. You probably should hussle into the Apple store pretty soon. As to "paying the difference", not sure what you mean by that. Apple doesn't take trades.
I had a similar issue with a former MB. The Apple Genius said it was a MagSafe port issue. I think they kept it overnight and it was fixed the next day.

My MacBook Air 2011 11" won't turn on. Please Help!

Hey Guys!
So I used my computer last night and it was fine, but when I woke up this morning, it would not turn on. I tried pressing the power button, but the screen showed nothing and the fan began to run really loudly. After a while of trying this over and over again, the fan stopped running so loudly and the computer (by itself) would try to turn on and then would fail and then try to turn on again. I tried different things that other forums told me to do, but now the fan is running loudly again when I try to turn it on.
I am currently living abroad in Imbabura, Ecuador, so I do not have easy access to an Apple Store (or Macmundo, as they are called here) but I will make the trip if I have to. So if anyone else has experienced this problem and knows how to fix it, I would be very very grateful!
Thanks! And I hope everyone has a great day!

Hello Napplebaum,
I know you said you have tried some troubleshooting on your own, but check out the article below to compare what you have down and try anything that you have not done.
Troubleshooting: My computer won't turn on
http://support.apple.com/kb/TS1367
Regards,
-Norm G.

When i turn my macbook air off it won´t turn on again. How do I reset it?

I have a Mac book air, after working on it for a while I will turn it off and then try to turn it on again and it won´t start.
If I wait a while, like an hour, it will come back by itself.
This mal funtion is recurrent. I´ve taken it to the shop for repair and the mal function does not happen to them when they are doing try outs.
How do I reset it?

Go step by step and test.
1. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own"
2.Reset PRAM. http://support.apple.com/kb/PH4405
3. Startup Manager to select Startup disk.
    http://support.apple.com/kb/HT1310
4. Startup in Safe Mode
    http://support.apple.com/kb/PH14204
5.Repair Disk
   Steps 1 through 7
   http://support.apple.com/kb/PH5836

HT1119 MacBook Pro late 2011 won't turn on

I was working late and let my battery drain while working. The computer shut down. I immediately plugged it in but the light on the power adapter didn't turn on (either orange or green) I tried other plugging it into other outlets. Nothing. I left it plugged in all night. Nothing. No light on the adapter and the computer isn't working. Help!

if you live near an Apple store or AASP have them test it with a known good charger to see if all you need is a new charger.

Hi everybody, my Macbook air mid 2012 MD 231 suddenly shut down then i can not turn it on. I heard a sound like a fuse is blown or something like that. Did any system break or burnt? I did not charge at that moment. Plz help

my Macbook air mid 2012 suddenly turn off after a strange sound (like the sound òf a fuse has blown or something like that) and I also feel a burnt smell too while i am watching a film on the internet and did not charge the laptop at this moment. The sound was from the left of it, and now just a dark screen , even I tried charging it (still has green light at the charge tool). I bought it on 13st April 2013, not often use.
I love apple and i am so sad that a new product which i seldom use could be break so easily and outstanding. It's so late in my country now but i am too disappoint about the trouble so i am writing with hope of supporting from Apple and the community.
Please help , thank bro

You will have to take it to an Apple Store for repair.

HT5219 I have a macbook air (mid 2012) and a thunderbolt display. Do I absolutely need to connect the power supply together with the thunderbolt cable ? I found that the screen won't wake up if only the thunderbolt connection is plugged.

I have a macbook air (mid 2012) and a thunderbolt display (27'').
Do I absolutely need to connect the power supply together with the thunderbolt cable ?
I found that the screen won't wake up if only the thunderbolt connection is plugged. Is this normal ?

I just got my ATD and late 2011 MBP up and running. I've not tried running without the power adapter from the ATD plugged in, but I just tried and didn't have any problems with the display not waking. You may want to take your query to the ATD forum - https://discussions.apple.com/community/peripherals/thunderbolt_display - perhaps someone there has experienced a similar issue.
Good luck,
Clinton

Blinking cursor when installing Windows 7 on a MacBook Air (Late 2010)

Hi.
After spending several days trying to solve this, I turn to this forum.
I have a MacBook Pro Retina (Mid 2012) and I had no problem installing W7 on that machine.
My wife has a MacBook Air (Late 2010), on which I am trying to do the same.
I use an external LaCie BD/DVD reader/writer, which I also used for the MBP without problems.
After partitioning and restarting, the install DVD doesn't seem to want to work with the MBA, though. Only a blinking cursor appears. Occationally some message like "Error code 5" or BOOTMGR image is corrupt. The system cannot boot."
I've tried starting with Alt, and when the screen appears where I can choose the Install DVD, there is no HD image, as on the MBP in the same situation, but just an image of a disk under which is written "EFI boot" - and it keeps poofing, appearing, poofing appearing. Actually, the first of these poofing images is actually called Windows, but choosing this returns the same blinking cursor.
I have tried resetting the PRAM and SMC, as well as repairing the disk.
Any ideas how to solve this?
Best,
Richard

leiladog wrote:
Can I install Window 7 Professional on a boot camp partition on my 1.8/2GB/64GB SSD MBA?
Today I installed Win7 Preimum on my brand new MBA (1.8/4GB/128GB SSD). I started with a stock MBA and first installed the new version of Parallels (7). After that installation, I installed Win7 Premium, followed by MS Office for Students and MS Streets and Trips. I should note that I also added slightly over 500 tunes for iTunes.
I was hoping to only install Excel and Word, but I never saw an option to go custom and as a result, all of Office for Students got installed.
With Parallels I didn't have to partition the hard drive. While I'm not totally sure, I think Parallels "grabs" empty space as needed, either for OS-X or Windows.
When I finished the installation, the computer reports that I still have 87GB.
I would assume if you went the route above and installed all the same programs, you would end up with 43GB of free space.
I intend to use my MBA as a road warrior, mainly surfing with some light Excel/Word. Unless you really need the Professional version, you might consider just installing the Premium version if the size of the program is much larger.
I've only been running for a few hours, but the machine seems very robust in both OS-X and Win7. Re the size of your hard drive, you might consider picking up a small external hard drive. I have a Western Digital Passport that is about the size of a cigarette pack and has the look of something that Apple might have made. 500GB for about $70.
I'm wondering if your 2GB of RAM might be a little on the weak side for going this route?

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3,can some one help?

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3, Each one asking other to update first, can some one help me in this regard ?

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

My Macbook air (late 2010) shuts down randomly!!

Need some help here!! My Macbook air (late 2010) shuts down randomly, sometimes it won't even power on. This happened to me one morning, then at night try turning it back on, it went back to normal, I didnt do anything to it. Today it did it again but it went back to normal few minutes later after hitting the power buttom more than 10 times

Hi Argenisss,
I'm sorry you are having issues with your Macbook Air. Since your post indicates you have the latest version of the operating system, I would suggest resetting the System Management Controller (SMC)
Intel-based Macs: Resetting the System Management Controller (SMC)
Power
The computer doesn't respond to the power button when pressed.
A portable Mac doesn't appear to respond properly when you close or open the lid.
The computer sleeps or shuts down unexpectedly.
The battery does not appear to be charging properly.
The MagSafe power adaptor LED doesn't appear to indicate the correct activity.
Shut down the computer.
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Another troubleshooting step would be to reset the PRAM as well:
About NVRAM and PRAM
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
You can read more details by clicking on the two links above, but these would be two good troubleshooting steps to try.
Hopefully, this information will help ....
- Judy

Since upgrading to ML, the trackpad handwriting function doesn't work on my macbook air late 2010

Hi All,
I've run into an interesting problem lately. I have several macs in my home and two in particular (the imac and mba) that my parents use had Chinese Handwriting enabled via trackpad. However, since upgrading to Mountain Lion from Lion, those macs have an issue with enabling the Trackpad Handwriting option.
First off, I started to troubleshoot the issue with the iMac. After some fiddling around by turning the function on/off it seems to be fixed. I then went ahead and attempted to perform the same "fiddling" and steps on my macbook air (late 2010), and it just doesnt seem to work. The funny thing is, if I try enable it with the keyboard shortcut, the system seems to acknowledge the shortcut and displays an option in the menu bar to hide the trackpad as shown in the picture. But there's no Trackpad Handwriting to to be seen on the screen. I've even tried resetting the PRAM and SMC with no success. Any solutions?

Try swiping down with two fingers. This solved my problem.

Macbook Air Late 2010 model, 10.6.7, 2.13 4g ram. Trackpad is not working properly and in sometimes not at all.

Macbook Air Late 2010 model, 10.6.7, 2.13 4g ram. Trackpad is not working properly and in sometimes not at all. Need suggestions to resolve this issue? I have applied all Mac updates and still having problems with the trackpad.

The machine has a 1 year warranty, book an appointment with your local Apple Store or AASP to have it looked at.
You can try doing a SMC reset however I don't think that is the solution.
SMC RESET
• Shut down the computer.
• Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
• On the built-in keyboard, press the (left side) Shift-Control-• Option keys and the power button at the same time.
• Release all the keys and the power button at the same time.
• Press the power button to turn on the computer.
PRAM RESET
• Shut down the computer.
• Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
• Turn on the computer.
• Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
• Hold the keys down until the computer restarts and you hear the startup sound for the second time.
• Release the keys.

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

I bought a second hand MacBook Air and it won't allow me to install updates as up pops the previous owners log in details. How do I go about amending this?

The seller was remiss in not properly preparing the Mac for sale. That task has now fallen to you. You will encounter continual problems until you perform the following. Ignore references to DVD since the MacBook Air has none.
If you are unable to do that contact the seller and request instructions, or arrange for its return and a refund of your costs.
Refer to What to do before selling or giving away your Mac
If you enabled FileVault, disable it in System Preferences > Security & Privacy.
"Deauthorize" your iTunes account. Same for Audible if you have one.
System Preferences > iCloud > de-select "Back to My Mac" and "Find my Mac".
Sign out of iCloud. Select "Delete from Mac" when it appears.
Next: Remove all your personal information by completely erasing the Mac's internal storage.
If your Mac shipped with a grey System Install DVD, start your Mac with that disc inserted in the optical drive while holding the c key to boot from it instead of its internal volume, which should be erased before selling it.
If your Mac did not ship with discs, boot OS X Internet Recovery:
using three fingers press and hold the following keys: ⌘(command), option, and R.
With a fourth finger press the power button to turn on the Mac.
Keep the other three fingers where they are until you see the "spinning globe" icon.
This method forces the Mac to download its originally installed OS from Apple's servers, which will not require an Apple ID to install.
Remove any Open Firmware password if you created one: select Firmware Password Utility from the Utilities menu and remove it.
Select Disk Utility from the Utilities menu.
Remove any partitions you may have created.
Select the Mac's hard disk icon, then select the "Erase" tab.
Select the "Security Options" button and erase the disk.
The more "securely" you erase the disk, the longer it will take.
The fastest method is sufficient since all but the most expensive techniques and equipment will be able to recover securely erased data.
When it finishes, quit Disk Utility.
Select Install Mac OS X from the Utilities menu.
An Apple ID will not be required. If a prompt for an Apple ID appears, return to Step 5.
Do not create any user accounts.
When it finishes, shut down the computer.
If you want to install the bundled apps that were included with your Mac, restart by using your Applications DVD if one was included, and install the bundled apps. Apps bundled with newer Macs that shipped without discs cannot be transferred. Its new owner must purchase them from the Mac App Store using his or her own Apple ID.
If the Mac is being sold to someone outside the family consider the following additional information:
System Install DVDs that came with your Mac should remain with it forever, and must be included with the sale.
Consider including your AppleCare certificate if you bought it, printed documentation, even the box if you still have it. AppleCare stays with the equipment and is transferable.
Execute a bill of sale showing the Mac's serial number.
Once no longer in your possession, remove the Mac from your devices in My Support Profile.

Macbook air late 2012 won't turn on - Shows blinking no folder icon

Similar Messages

Maybe you are looking for