Macbook Air Mid-2013 slows down after upgrading to Yosemite
Dear support community,
After upgrading my computer to Yosemite, it started performing much slower than usual. Some of the interactions are sluggish, sometimes switching tabs on Chrome will stop the music for a few miliseconds, etc.
Here's my EtreCheck report in case you can spot the problem here. Thank you so much for your help!
EtreCheck version: 2.0.11 (98)
Report generated November 15, 2014 at 6:15:22 PM GMT+2
Hardware Information: ℹ️
MacBook Air (Verified)
MacBook Air - model: MacBookAir6,2
1 1.7 GHz Intel Core i7 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Video Information: ℹ️
Intel HD Graphics 5000 -
Color LCD 1440 x 900
Thunderbolt Display 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 18 days 1:18:22
Disk Information: ℹ️
APPLE SSD SM0512F disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 499.05 GB (24.75 GB free)
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. iPhone
Apple Inc. Display Audio
Apple Inc. Apple Thunderbolt Display
Apple Inc. FaceTime HD Camera (Display)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Apple Inc. Thunderbolt Display
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.11) Support
[not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.11) Support
[not loaded] com.caiaq.driver.NIUSBMaschineControllerDriver (2.3.3) Support
[not loaded] com.driver.JRDMassStorageDriver64 (1.0.0) Support
[not loaded] com.driver.JRDMassStorageDriverType05 (1.0.0) Support
[not loaded] com.driver.JRDUSBModemData32 (1.0.1) Support
[not loaded] com.driver.JRDUSBModemData64 (4.0.8) Support
Startup Items: ℹ️
MySQLCOM: Path: /Library/StartupItems/MySQLCOM
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.EscrowSecurityAlert.plist
[failed] com.apple.lookupd.plist
[failed] com.apple.Maps.pushdaemon.plist
[failed] com.apple.printtool.agent.plist
[failed] com.apple.sbd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.AirPlayXPCHelper.plist
[failed] com.apple.AssetCacheLocatorService.plist
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist
[failed] com.apple.periodic-monthly.plist
[failed] com.apple.periodic-weekly.plist
[failed] com.apple.spindump.plist
[failed] com.apple.systemstats.analysis.plist
[failed] com.apple.wdhelper.plist
[failed] com.apple.xpc.smd.plist
Launch Agents: ℹ️
[invalid?] cn.com.zte.usbswapper.plist Support
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.google.keystone.agent.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[running] com.teamviewer.teamviewer_desktop.plist Support
Launch Daemons: ℹ️
[running] cn.com.zte.PPPMonitor.plist Support
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.google.keystone.daemon.plist Support
[running] com.makerbot.conveyor.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.prey.agent.plist Support
[loaded] com.rogueamoeba.instanton-agent.plist Support
[loaded] com.teamviewer.Helper.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
User Launch Agents: ℹ️
[failed] com.facebook.videochat.[redacted].plist Support
[loaded] com.nero.HSMMonitor.plist Support
[running] com.spotify.webhelper.plist Support
[running] homebrew.mxcl.mongodb.plist Support
[running] homebrew.mxcl.mysql.plist Support
User Login Items: ℹ️
Flux 2 Application (/Applications/Flux 2.app)
GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
Alfred Application (/Applications/Alfred.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
HipChat UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
BetterSnapTool Application (/Applications/BetterSnapTool.app)
Google Chrome ApplicationHidden (/Applications/Google Chrome.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
SharePointBrowserPlugin: Version: 14.1.0 Support
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 Support
Unity Web Player: Version: UnityPlayer version 4.0.1f1 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 Support
Picasa: Version: 1.0 - SDK 10.4 Support
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 Support
3rd Party Preference Panes: ℹ️
Flash Player Support
FUSE for OS X (OSXFUSE) Support
Growl Support
MySQL Support
Native Instruments USB Audio Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 499.05 GB Disk used: 474.29 GB
Destinations:
Macintosh HD [Local]
Total size: 499.76 GB
Total number of backups: 2
Oldest backup: 2013-07-29 01:42:19 +0000
Last backup: 2013-07-29 02:54:52 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 474.29 GB X 3)
Top Processes by CPU: ℹ️
63% Dropbox
15% WindowServer
14% Airfoil
12% Google Chrome
6% com.apple.preference.security.remoteservice
Top Processes by Memory: ℹ️
187 MB Google Chrome
86 MB Google Chrome Helper EH
58 MB mds_stores
46 MB Dropbox
43 MB Airfoil
Virtual Memory Information: ℹ️
75 MB Free RAM
2.21 GB Active RAM
2.12 GB Inactive RAM
2.14 GB Wired RAM
384.98 GB Page-ins
19.83 GB Page-outs
19.83 GB Page-outs
You are maxing out your RAM. Try quitting Chrome, it seems to be a resource hog and try closing other applications that you aren't using.
Similar Messages
-
My macbook Pro has been slow down after upgrading to mountain Lion
After upgrading from lion to mountain lion my macbook pro become slow in booting, shutdown as well as in opening programs.
Is it problem with OS or in my mac
In either way what should i do to get my previous speed back.I have the same exact problem
-
EtreCheck Report way over my head - major slow down after upgrade to Yosemite
Hi All!
This is my first post here, but I upgraded to Yosemite the other day and my Macbook has been painfully slow ever since. I read about Etrecheck today and downloaded and am posting it's report below. I know my computer is beyond ancient, but other than routine maintenance I've not had any issues before now. I'm not sure what additional info I should include, so my apologies for what I've not included and if someone would let me know what else is needed regarding my system I'll be glad to post it. Thanks for any and all help...
EtreCheck version: 2.0.11 (98)
Report generated November 6, 2014 at 3:28:43 PM CST
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2009) (Verified)
MacBook Pro - model: MacBookPro5,5
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 3:30:5
Disk Information: ℹ️
ST9160314ASG disk0 : (160.04 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Hard Drive (disk0s2) / [Startup]: 159.18 GB (67.17 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
[loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.64) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
Startup Items: ℹ️
Macaroni: Path: /Library/StartupItems/Macaroni
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.icloud.fmfd.plist
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.ctkd.plist
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.tccd.system.plist
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.amazon.sendtokindle.launcher.plist Support
[invalid?] com.oracle.java.Java-Updater.plist Support
[invalid?] com.rim.BBAlbumArtCacher.plist Support
[invalid?] com.rim.BBLaunchAgent.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[loaded] com.barebones.textwrangler.plist Support
[running] com.freemacsoft.appcleanerdaemon.plist Support
[invalid?] com.oracle.java.Helper-Tool.plist Support
[loaded] com.oracle.java.JavaUpdateHelper.plist Support
[invalid?] com.rim.BBDaemon.plist Support
[running] com.siber.gs-server.plist Support
[running] com.wdc.SmartwareDriveService.plist Support
[running] com.wdc.WDSmartWareService.plist Support
[loaded] net.sourceforge.MonolingualHelper.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[loaded] PACESupport.plist Support
User Launch Agents: ℹ️
[invalid?] .dat0161.000 (hidden) Support
/Applications/Google Chrome.app/Contents/Versions/25.0.1364.99/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper /Applications/Google Chrome.app/Contents/Versions/25.0.1364.99/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper /Applications/Google Chrome.app/Contents/Versions/25.0.1364.99/Google Chrome Helper.app/Contents/MacOS/Google Chrome Helper --type=service
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[invalid?] com.avast.home.userinit.plist Support
[running] com.google.Chrome.framework.plist Support
[loaded] com.google.keystone.agent.plist Support
[invalid?] com.spotify.webhelper.plist Support
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
EvernoteHelper UNKNOWN (missing value)
Dropbox UNKNOWN (missing value)
HPEventHandler UNKNOWN (missing value)
WDQuickView Application (/Library/Application Support/WDSmartWare/WDQuickView.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
Silverlight: Version: 5.1.20125.0 - SDK 10.6 Support
DirectorShockwave: Version: 11.5.6r606 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
Picasa: Version: 1.0 Support
Safari Extensions: ℹ️
SlickSavings
Ebay Shopping Assistant
Searchme
3rd Party Preference Panes: ℹ️
Flash Player Support
Flip4Mac WMV Support
Macaroni Support
MacFUSE Support
NTFS-3G Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Hard Drive: Disk size: 159.18 GB Disk used: 92.01 GB
Destinations:
My Passport (Nancy) [Local]
Total size: 499.06 GB
Total number of backups: 2
Oldest backup: 2014-04-04 16:06:42 +0000
Last backup: 2014-11-05 01:19:12 +0000
Size of backup disk: Excellent
Backup size 499.06 GB > (Disk size 159.18 GB X 3)
Top Processes by CPU: ℹ️
13% mds_stores
10% mds
9% WindowServer
1% Finder
1% Safari
Top Processes by Memory: ℹ️
83 MB Safari
76 MB mds_stores
45 MB com.apple.WebKit.Plugin.64
43 MB WindowServer
43 MB Finder
Virtual Memory Information: ℹ️
72 MB Free RAM
315 MB Active RAM
242 MB Inactive RAM
555 MB Wired RAM
4.70 GB Page-ins
60 MB Page-outsWD - Time Machine doesn't need the WD software, and in fact that software will interfere with the proper running of Time Machine. I would recommend that you repartition the drive which will prevent the WD software from running by removing it entirely. Then redo your Time Machine backup.
I am not sure what the Pace stuff is for. It may be a part of Avid software. If you don't know what it's for, then most likely you don't need it.
Uninstalling software can prove quite a chore. Here's a little something to help you out:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software.
When you "finish" be sure to restart the computer. Exactly what Mac model do you have? -
Macbook Air mid-2013 trackpad unresponsive after sleep
This started happening after updating to Mavericks. My trackpad sporadically alternates between working and not - any suggestions? When not working it is entirely unresponsive - no movement or clicking. 've tried restarting and resetting the SMC so far, but am wondering if others have suggestions before I head to the apple store.
Thanks,
RusI have the same issue. Is there still no fix for it? My MBA 2010 freezes about 10s after wake up, i have the feeling it depends on the sleeping time before.
Hope for some help.
greets -
Macbook Air Mid 2013 No Built-In Audio
Hey everyone,
I have an issue with my friends Macbook Air (Mid 2013 Model). After listening to some music through his speakers, he unplugged his Aux cable and then plugged them back in to find that he didnt have built in output or input anymore. I have tried all of the following to fix it:
Reinstall OS X 10.8
Run all of the Automation tools found in the application Onyx
Reinstall certain .kext files (AppleHDA and AudioAUUC)
Repair permissions
Re-seat the speakers in the device itself
Reset coreaudio
Resetting SMC, PRAM, and NVRAM
Clear and re-build kernal cache
Cleaned the headphone jack
Plugged in an audio interface
Reloaded from Time Machine Backup
etc...
I've literally tried almost everything in the book. The only other thing i can think of is installing a copy of Mavericks when it comes out (In October i believe). There is no boot up chime, and after running the OS in verbose mode, i can see that AudioAUUC.kext is not being loaded. Built in audio does not appear is system profiler. What can i do to fix this problem? Could it really be a hardware issue? If so, what can i do to fix it?Test after each step.
1. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it.
Option click the speaker icon, if present and select Internal Speakers.
2. Plug in the head phone and reset SMC. -
Solution to install Windows 7 on Macbook Air MID-2013 after 3 weeks of test, make with ISO image a usb key 2.0, It works!
1. Select Partition4: Bootcamp. You should see advanced Options.
2. Click Format and convert the partition to NTFS.
3. Click Next.
Reference - http://manuals.info.apple.com/MANUALS/1000/MA1636/en_US/boot_camp_install-setup_ 10.8.pdf
See Page 6. -
Macbook Air mid-2013 suddenly not booting - showed battery icon then died
Hi all,
This morning, I used my Macbook Air (mid-2013) to send an email and check up on my usual stuff, nothing I've not done hundreds of times. I then closed the lid and went to work. Again, nothing I've never done before.
When I got home though, I opened the Macbook and it didn't wake up, which I thought was odd. So I pressed the power button. For a few seconds, it showed an icon in the middle of a black screen that was related to the battery - sorry I can't recall exactly what it looked like, its the first time I've seen it, but it showed an empty battery with a small red part of it left - obviously understood as meaning the battery was flat.
I was puzzled at this; it should have been asleep since I'd closed the lid, how could it have run out? I was only gone for about 8 hours as well, I usually get more battery life than that out of it when I'm actually using it, never mind when its sleeping.
But I thought whatever, and plugged it in for a few minutes to charge it up enough to turn on and maybe see why it had done this. The orange light came on the Magsafe end, but after a few minutes, still nothing.
Cue much panicking and looking around at things, and this is what I've discovered/tried:
- The battery appears to be charging, the light eventually went green.
- When I press the power button, the Mac does power on; I can hear the fan inside if I put my ear to it (note that this means its really quiet, its not blowing at full power or anything), and the Mac is getting hot on the left hand side where the power adapter plugs in. It turns on both when plugged in and when its not. So the battery has power and the machine is turning on, it just isn't booting or doing anything. I can turn it off if I hold the power button down for about 3 seconds, the fan stops. But everything else is completely unresponsive. Also, it gets quite hot pretty quick, hotter than it normally does when in use.
- I've reset the SMC, several times. When I do this, the light on the Magsafe goes green for a second, then back to orange, as though I've just plugged it in. I guess this means it is responding to the SMC reset, but it does nothing in terms of getting the thing started. This is the first thing people suggest with this problem, but I've already done it and while it seems to be doing its thing, it doesn't fix the problem.
- I've tried resetting the PRAM/NVRAM. This has no noticeable affect on anything.
- I've tried holding a bunch of different keys when starting up (cmd+R etc.) but again, nothing.
- I've tried something crazy suggested in another thread; leaving the Macbook partially opening and shaking it, which supposedly does something to the "sudden motion sensor". I wouldn't have tried this but a whole bunch of people said it worked for them, but it does nothing for me. The fact this step didn't work is why I made a new thread; because the issue with those people seemed to be that their Macs wouldn't wake up from sleep/hibernation and shaking it somehow did that, or they just magically woke up on their own.
And at this stage I seem to have run out of thing to try.
I've made an appointment at the Genius bar but the earliest they could do is Saturday, which is pretty crappy and I'm going travelling in less than 2 weeks, so I really need my Macbook to sort out the details since a lot of info about it is on there exclusively.
Does anyone know any reason why this might have happened?
Why would the battery drain so fast when it was supposed to be sleeping?
Why will it now not boot at all, even though it's powering up in some way? Could it not booting be related to the fact the battery seemed to run completely flat, and this has done something to the software or hardware?
Any suggestions beyond what I've tried already?
If I can't get it working before my Genius appointment, I'll post what happens here just in case any one else has this issue so people will have an idea of what might have happened to them.
Thanks in advance!olliemilne wrote:
- I've tried holding a bunch of different keys when starting up (cmd+R etc.) but again, nothing.
You could try booting the MBP using the OPTION+COMMAND+R keys and see if it will connect to the Apple servers. This would allow you to install the original OSX . I have my doubts though.
- I've tried something crazy suggested in another thread; leaving the Macbook partially opening and shaking it, which supposedly does something to the "sudden motion sensor".
The Sudden Motion Sensor is applicable for conventional Hard Drives, not the SSD that is in a MBA. Doing that will serve no useful purpose.
You have exhausted all reasonable options and will just have to have the MBA evaluated at the genius bar.
Ciao. -
MacBook Air mid-2013 OSX 10.9.1 cannot connect to DVI Monitor
Does anyone else have this problem? I've seen similar issues raised, but so far can't find a solution to my particular issue:
MacBook Air Mid 2013 (ordered Jan 2014)
- 1.3GHz Intel Core i5
- 8GB 1600MHz DDR3 RAM
- OSX 10.9.1 Mavericks.
When I connect my MacBook Air to any monitor (well, I've tried three monitors: Benq, NEC and Samsung) the monitor will not detect an attached computer. The MacBook also does not think it's connected to an external display.
If I connect via VGA cable, it works fine most of the time*, so the display port seems to work only for VGA and not DVI.
I am using mini display port adapters (DVI and VGA) purchased from the Apple Store.
The adapter for the mini display to DVI works fine, since I can get my 2009 MacBook unibody to connect to an external display via DVI without issue. So it's not the adapter, or the DVI cable.
I have tried resetting the System Management Controller for my MacBook air but it does not work. No matter how many times I reset the computer (Hard reset, Soft power down, SMC reset) I cannot get it to connect via DVI.
Has anyone experienced this issue, or seen a resolution for it?
*The only other symptom I get periodically, is that after being disconnected from a VGA monitor, the computer will periodically (about 2/5 times) not connect to the VGA monitor either without a reboot. However it will connect most of the time, and ALL of the time after a reboot.
Thank youThanks themachead: I have tried the adaptors on different macs, as I indicated in my post. The adaptor works fine with a different mac
Yes, I have also tried starting up with the monitor connected, and disconnected.
I just got off the phone with Apple Care. They couldn't solve my issue through normal means, but during one attempt, we closed my MacBook Air while it was connected to the external display, with my Magic Mouse and Apple Keyboard connected via Bluetooth. The external monitor did not come on. However when I opened my Macbook Air's screen, we saw that my Mac had crashed and prompted me to reboot. When it did, the external monitor worked. I have been able to disconnect and reconnect the monitor and it seems to be working now. I will see what happens after a few attempts. -
MacBook Air Mid 2013 BootCamp Windows 8.1 Compability
Dear All, actually I have a doubt on installing Windows 8.1 on MacBook Air Mid 2013 by using BootCamp. the thing is when I bought Windows 8.1 from a typical computer accessories store, I been told by the salesperson that there will be no problems at all after installing it, but after I installed the Windows 8.1 on my friend's MacBook Air, the USB ports and trackpad seems like no functioning at all, and the sadest thing is the Computer cant be turn off!!! Its there any remedies on this problem? Or should I just use Windows 8 or either Windows 7 because seems like there is still dont have any software update from Apple, Guys, I need helps from you guy. Thanks!!!!
Thanks themachead: I have tried the adaptors on different macs, as I indicated in my post. The adaptor works fine with a different mac
Yes, I have also tried starting up with the monitor connected, and disconnected.
I just got off the phone with Apple Care. They couldn't solve my issue through normal means, but during one attempt, we closed my MacBook Air while it was connected to the external display, with my Magic Mouse and Apple Keyboard connected via Bluetooth. The external monitor did not come on. However when I opened my Macbook Air's screen, we saw that my Mac had crashed and prompted me to reboot. When it did, the external monitor worked. I have been able to disconnect and reconnect the monitor and it seems to be working now. I will see what happens after a few attempts. -
I just got the latest MacBook Air this week. And after reading the discussion here https://discussions.apple.com/message/22294118#22294118 I chose not to calibrate it the first time since it shouldn`t be necessary with lithium-based batteries.
The thing that still confuses me about the calibration issue with the Macbook Air (Mid 2013) is the text I`ve underlined below from Apples page and where they are talking about lithium-based batteries:
http://www.apple.com/batteries/notebooks.html
"Standard Maintenance
For proper maintenance of a lithium-based battery, it’s important to keep the electrons in it moving occasionally. Apple does not recommend leaving your portable plugged in all the time. An ideal use would be a commuter who uses her notebook on the train, then plugs it in at the office to charge. This keeps the battery juices flowing. If on the other hand, you use a desktop computer at work, and save a notebook for infrequent travel, Apple recommends charging and discharging its battery at least once per month. Need a reminder? Add an event to your desktop’s iCal. When your battery no longer holds sufficient charge to meet your needs, you may choose to replace it. If your notebook came with a built-in battery, you should have the battery replaced only by an Apple Authorized Service Provider."
So when Apple is talking about discharging, how should I actually discharge it? If discharging a lithium-based battery completely is harmful for the battery life, then what is the ideal way to do this without harming the battery? How should I discharge my battery when the calender says it`s time?Calibration is not needed for "built-in" -non-removable- battery.
"Portables with built-in batteries
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider."
MacBook Air
MacBook Air (all models)
http://support.apple.com/kb/HT1490
"If your portable Mac has a built-in battery, you don’t need to calibrate the battery."
http://support.apple.com/kb/PH11078?viewlocale=en_US
Best. -
How do I mirror my Macbook Air (Mid 2013) with my IMac (late 2006)?
How do I mirror my Macbook Air (Mid 2013) with my IMac (late 2006)?
Look at Target Display Mode:
http://support.apple.com/kb/ph4469
http://support.apple.com/kb/ht3924
Ciao. -
I recently purchased Macbook air mid 2013. Leftside usb port is not working. I think the USB is not going inside completely. What is the solution? someone can help?
Invoke your warranty and take it back.
-
Macbook air cannot shut down after upgrading to yosemite
Hi all,
I have a problem from my macbook air purchased at 2012 and current version is Yosemite 10.10.
I upgraded my mac to Yosemite in Oct and it starts not able to restart or shut down. I try to update the software as I see in the App Store and I once again not able to restart. The only way I can do is shut down it manually by pressing the Power button and the software is not yet updated despite it restarted again.
Can anyone teach me how to handle this issue? as it is driving me crazy!!!Hi beekatt,
Welcome to the Support Communities! The resource below will offer some suggestions if your battery is draining quickly. Have you tried shutting the computer down to see if you get different results?
OS X Yosemite: If your battery runs out of charge quickly
http://support.apple.com/kb/PH18599?viewlocale=en_US
If your battery on your portable Mac runs out of charge more quickly than you expected, check your battery’s condition.
Hold down the Option key and click the battery icon in the menu bar of your Mac.
You will see one of the following conditions:
Normal: The battery is functioning normally.
Replace Soon: The battery is functioning normally but holds less charge than it did when it was new.
Replace Now: The battery is functioning normally but holds significantly less charge than it could when it was new. You can continue to use your battery until you replace it without harming your Mac.
Service Battery: Your battery is not functioning normally, and you should have your Mac serviced.
Monitor your portable computer’s battery
If your battery won’t charge completely
If your battery’s status is Not Charging
If an X appears on the battery icon in the menu bar
I hope this information helps ....
- Judy -
MacBook Air (Mid 2013) Windows 8 via Bootcamp
Hey guys,
Just wanted to know if there was anybody who was able to install Windows 8 (or even Windows 7) on their new MacBook Air.
I heard from somebody that installing Windows via bootcamp was different for this model.
First of all,he said that you are unable to install Windows 7/8 with a CD--although it is possible, he said that you will incur with some prolems during installing, he said the trackpad and keyboard will be not functioning.
Anyways, there were many other problems he told me...
Anybody installed it? Were there any problems?Well you must actually say what you mean. DVD or 8GB flash drive. Whether you have a USB-DVD Apple SuperDrive or something else.
BCA should walk you through. And, it has instructions! a guide to read and printout.
http://www.apple.com/support/bootcamp
FAQ http://support.apple.com/kb/HT5639
How can I install Windows 8 on an eligible computer?
Use the Boot Camp Assistant. The assistant will partition your internal hard drives and install Windows 8. For more information on Windows 8 installation, see the Boot Camp Installation & Setup Guide.
Can I use an upgrade from Windows 7 to Windows 8?
Yes. Download and install the Boot Camp 5 Support Software before attemping the upgrade by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3. Alternatively, you can manually download the Boot Camp 5 Windows Support Software here.
When I do an upgrade install from Windows 7 to Windows 8, an "Uninstall USB 3.0 eXtensible Host Controller Driver" message appears. What do I do?
Do not click on Uninstall. Click the back button and Cancel the upgrade. Download the Boot Camp 5 Support Software by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3, or click here to download them. Then, try the upgrade again. See this article for more information.
After upgrading from Windows 7 to Windows 8, Thunderbolt devices are (not) being recognized when I connect in. How do I fix this?
Disable the Windows 8 Fast Boot feature to allow Thunderbolt devices to be recognized. See Boot Camp: Thunderbolt devices not recognized after Windows 8 upgrade for instructions.
Is there an OS X version requirement to use the Boot Camp Assistant to download Boot Camp 5 Support Software?
You need OS X Mountain Lion v10.8.3 or later installed to download the Boot Camp 5 Support Software (Windows drivers) using the Boot Camp Assistant. After upgrading, click the Go menu and choose Utilities. Then, open Boot Camp Assistant and follow the onscreen instructions. You can download the Boot Camp Installation & Setup Guide.
Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?
Yes, you can download the Boot Camp 5 Support Software here.
http://support.apple.com/kb/DL1638
How do I use the Boot Camp 5 Support Software I downloaded from the web page?
The download file is a .zip file. Double click it to uncompress it.
Double-click the Boot Camp disk image.
Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).
Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.
Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.
When your system restarts your Windows 8 installation is done.
Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software. How do I format USB media to the FAT file system?
Use Disk Utility to format a disk to use with a Windows computer. Here's how:
Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.
Open Disk Utility.
Select the disk you want to format for use with Windows computers.
Click Erase, and choose one of the following from the Format pop-up menu:
If the size of the disk is 32 GB or less, choose MS-DOS (FAT).
If the size of the disk is over 32 GB, choose ExFAT.
Type a name for the disk. The maximum length is 11 characters.
Click the Erase button and then click Erase again.
Which versions of Windows are supported with Boot Camp 5?
64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software. If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7. 32-bit versions of Windows 8 are not supported via Boot Camp. For a complete list of Windows OS support, click here.
Model-specific Questions
I receive a "Free up space on Drive C" message when I try to do an upgrade install from Windows 7 to Windows 8 on my MacBook Air (11-inch, Mid 2012). Why am I seeing this?
There is not enough free space available to do an upgrade install with the 64 GB SSD configuration. Delete the Boot Camp partition and do a full install instead. See this article for more information.
I see a black screen or distortion when I install Windows 8 on a MacBook Pro (Retina, 13-inch, Late 2012). How do I fix this?
The Windows 8 installer does not contain the correct graphics driver for your computer. You'll need to attach the USB media that contains the Boot Camp drivers during installation to address this issue. See this article for more information.
The volume controls keys (F1 and F2) won't work on my iMac (Mid 2011). How do I control the volume?
Use the Settings Charm to control screen brightness. See this article.
My MacBook Air (Mid 2012) will not start Windows 8, or displays VGA graphics when it stats up. How can I fix this?
Your MacBook Air (Mid 2012) needs an EFI Firmware update to address this issue. Download and install the MacBook Air EFI Firmware Update 2.6.
I see a "Windows 8 is not supported on this Mac" message on my Mac. Can my Mac run Windows 8?
For a complete list of Mac computers and the Windows operating systems they support, click here. -
MacBook Air 2010 Very Slow (even after clean reinstall)
Hi,
Problem
The performance of my Macbook Air 2010 has slowed to the point where I can hardly complete basic tasks. For comparison, I use a MacBook Air 2013 at work and do not experience the same performance issues, so I believe my expectations are not unreasonably high.
My Question
Can you please advise on what I can do to troubleshoot? I've tried the solutions listed below, all of which have failed.
I'm grateful for any help you can offer.
Problem Description
Switching contexts or tabs, operating within applications (such as Chrome, small Excel spreadsheets, navigating files), and browsing the Internet has become a slow, laggy and crash-filled experience.
When right-clicking an icon and selecting 'Open With', Finder frequently times out or requires time to populate a list of applications.
Machine is slow to the point where, unless a solution presents itself, I'll have to get a new MacBook Air.
What I've Tried
'Religiously' close all applications after use; extremely conscientious of number of applications running and their resource requirements.
Clean reinstall of OS X.
Storing all media on external hard drive to create more storage space.
Clearing cache for all browsers regularly
Always running machine on battery power
Regular reboots
Machine Specs:
MacBook Air 13-inch, Late 2010
OS X Yosemite Version 10.10.2
Processor: 2.13 GHz Intel Core 2 Duo
Memory: 4GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 320M 256 MB
Storage: 87GB free of 250GBThanks, dominic23.
Unfortunately, it did not work.
-Tried starting in safe mode, resetting SMC, and repairing disk. Resetting the SMC helped upon reboot, but performance degraded swiftly and back at a low within 30-minutes.
Here is the full EtreCheck report:
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 12:24:01 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Late 2010) (Technical Specifications)
MacBook Air - model: MacBookAir3,2
1 2.13 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en0: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 336
Video Information: ℹ️
NVIDIA GeForce 320M - VRAM: 256 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2 days 2:11:3
Disk Information: ℹ️
APPLE SSD TS256C disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Untitled (disk0s2) / : 250.14 GB (82.89 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. FaceTime Camera (Built-in)
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/Karabiner.app
[loaded] org.pqrs.driver.Karabiner (10.6.0 - SDK 10.10) [Click for support]
/Applications/Seil.app
[loaded] org.pqrs.driver.Seil (11.0.0 - SDK 10.9) [Click for support]
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.22) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.22) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
8 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.gpgtools.gpgmail.enable-bundles.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid-user.plist [Click for support]
[running] org.gpgtools.gpgmail.updater.plist [Click for support]
[loaded] org.gpgtools.Libmacgpg.xpc.plist [Click for support]
[loaded] org.gpgtools.macgpg2.fix.plist [Click for support]
[running] org.gpgtools.macgpg2.shutdown-gpg-agent.plist [Click for support]
[running] org.gpgtools.macgpg2.updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] net.sourceforge.MonolingualHelper.plist [Click for support]
[loaded] org.gpgtools.gpgmail.patch-uuid.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
[loaded] org.wireshark.ChmodBPF.plist [Click for support]
User Launch Agents: ℹ️
[running] com.spotify.webhelper.plist [Click for support]
[not loaded] org.virtualbox.[redacted]oxwebsrv.plist [Click for support]
User Login Items: ℹ️
Alfred 2 Application Hidden (/opt/homebrew-cask/Caskroom/alfred/2.5.1_308/Alfred 2.app)
Seil Application Hidden (/Applications/Seil.app)
Karabiner Application Hidden (/Applications/Karabiner.app)
DoublePane Application Hidden (/Users/[redacted]/Applications/DoublePane.app)
HazelHelper Application Hidden (/Users/[redacted]/Library/PreferencePanes/Hazel.prefPane/Contents/MacOS/HazelH elper.app)
Keyboard Maestro Engine Application (/opt/homebrew-cask/Caskroom/keyboard-maestro/latest/Keyboard Maestro.app/Contents/Resources/Keyboard Maestro Engine.app)
Flickr Uploadr Application (/Applications/Flickr Uploadr.app)
Internet Plug-ins: ℹ️
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
Picasa: Version: 1.0 - SDK 10.6 [Click for support]
Dashlane: Version: Dashlane 1.0.0 - SDK 10.10 [Click for support]
3rd Party Preference Panes: ℹ️
GPGPreferences [Click for support]
Hazel [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% WindowServer
8% mds
7% Alfred 2
6% mds_stores
6% Finder
Top Processes by Memory: ℹ️
185 MB Google Chrome
166 MB Google Chrome Helper
96 MB Finder
82 MB Messages
47 MB WindowServer
Virtual Memory Information: ℹ️
35 MB Free RAM
1.32 GB Active RAM
1.30 GB Inactive RAM
963 MB Wired RAM
42.77 GB Page-ins
1.12 GB Page-outs
Diagnostics Information: ℹ️
Feb 22, 2015, 11:44:56 PM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-22-234456_[reda cted].crash
Feb 22, 2015, 05:28:10 AM /Users/[redacted]/Library/Logs/DiagnosticReports/garcon_2015-02-22-052810_[reda cted].crash
Feb 20, 2015, 11:49:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/CalendarAgent_2015-02-20-23490 0_[redacted].crash
Feb 20, 2015, 11:26:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soagent_2015-02-20-232645_[red acted].crash
Feb 20, 2015, 10:12:01 PM Self test - passed
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