MacBook Air mid-2014 EFI Firmware 2.8 Hanging?

Has anyone had an issue with their Macbook Air (mid-2014 or other) hanging on boot (Apple logo and spinner) after downloading and installing the 2.8 firmware update?
I updated mine through Software Update. It's been sitting on that screen for at least 20 minutes now. I've tried rebooting and it just goes back to that screen.
http://support.apple.com/kb/DL1749?v...S&locale=en_US
Thanks,
Rob

Erasing the partition, reinstalling Mavericks, and restoring from Time Machine seems to have done the trick. At least I wasn't bricked. But I would recommend having a fresh backup before the little notification from System Update (yes, this update came through System Update) pops up. Hopefully my experience is unique.

Similar Messages

MacBook Air Mid 2014 but shows Mid 2013

I just received my MacBook Air yesterday, the latest 1.4GHz i5 processor, customized to 8GB ram, and after setting it up and installing/updating everything i need (took me whole night to that), I looked into "About This Mac" and it says there "Mid 2013", everything else in System Report is as per the latest model. I checked the box before I opened, and everything is also as per specification, but I would assume it should say "Mid 2014".
I'm on the phone with Apple Support as I type, earlier was on the online support chat, and they were as baffled how did this happen. They even offered a replacement but I will need to send it back. Now that I am on the phone with them, the only explanation they gave me is that, ALL the new MacBook Air's says "Mid 2013", that indicates hardware date, despite them being "new". And assured me there's no issue with it.
I argued that depreciates the value of the MacBook Air almost immediately, and I felt cheated buying a 2014 model but instead I got 2013 hardware! And since I have been on hold for 20 minutes at least, while they check. A senior advisor came on and explained, that as there were no major changes in the MacBook Air, it is still Mid 2013 model BUT the specifications are 2014.
Based on that explanation, I assume EVERY MacBook Air with the 1.4GHz processor that was released this year, should say Mid 2013. BUT if there is even one that says 2014, I believe every owner would want one. And I stressed to the support personnel that if at any time I find one that says 2014, I will refer back to this case and demand for a replacement.
So if other owners would just post your "About This Mac" and verify this explanation, for the benefit of everyone.

I am having the same exact issue. I thought the reason might be because my customized version which has a 1.7 Ghz Core i7 is the same processor as the mid-2013 models. However in looking at some other posts online people with customized versions that have 8 GB of memory are having the same issue, even if their processor is the 1.4 Ghz Core i5 which is only included in the early 2014 models.
They Early-2014 Models came out on April 29th 2014, and looking at my serial number you can see that my computer was made AFTER that date.
There are however computers that show do Early 2014 such as the MacBook Air in this unboxing video.
https://www.youtube.com/watch?v=hjkrv2-kwCs
What's interesting is the computer in the video was made BEFORE mine (from the serial number) yet it shows as newer in Apple's system
Now I have seen some posts indicating that apple will fix this issue via an update, however it is NOT just a software issue but also an issue in Apple's computer systems
If I look my device up on https://selfsolve.apple.com/agreementWarrantyDynamic.do
It shows as a mid-2013 Model, whereas if I look up the MBA in the YouTube unboxing it shows as an early 2014.
I really hope Apple fixes this, I have spoken with managers at two Apple Retail stores and they offered to exchange my device within the return period, but I have yet to have gotten a chance to head over, I will likely within a day or two.

Macbook Air mid 2014?? Is it real?

I just received MBA yesterday but it says "early 2014". They sent another one, the same case. Early 2014 and without Yosemite installed. Is it the old stock??
Will call them up again tomoz. The mid 2014 with Yosemite released a while ago. Wonder why I keep receiving old stock.

Thanks Carl, how to read it though. Say C02NL6EDC086

Macbook Air mid 2014 air-ventilator is very loud

Hi guys,
my Macbook Air's ventilator is running very loudly when I am playing intensive-graphic games. For example when I am playing Tomb Raider. Can my Macbook Air handle it or should I leave the game out ?
Thank you for responding. I appreciate it
Jake

If it doesn't normally run loudly, then it's doing so because of the heat created when playing certain games. It's best to not play those games or, if you must, then don't play for too long in order to reduce the heat produced. The fan will run loudly in order to remove the heat. You could also try using external ventilation and be sure to place the computer on a hard surface and elevate the rear about 1" to allow better air circulation.
I would also suggest installing iStat Menus 4.21 and keeping an eye on temps and fan speed.

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3,can some one help?

Hi there, I have MacBook Air (Mid 2012) with OSX 10.8.2. I want to update to latest OSX but it is saying that I need to first install MBA Flash Firmware Update 1.1. When I try to install this firmware, I am told I should have OSX 10.8.3, Each one asking other to update first, can some one help me in this regard ?

If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.

MacBook Air (Mid 2013) Windows 8 via Bootcamp

Hey guys,
Just wanted to know if there was anybody who was able to install Windows 8 (or even Windows 7) on their new MacBook Air.
I heard from somebody that installing Windows via bootcamp was different for this model.
First of all,he said that you are unable to install Windows 7/8 with a CD--although it is possible, he said that you will incur with some prolems during installing, he said the trackpad and keyboard will be not functioning.
Anyways, there were many other problems he told me...
Anybody installed it? Were there any problems?

Well you must actually say what you mean. DVD or 8GB flash drive. Whether you have a USB-DVD Apple SuperDrive or something else.
BCA should walk you through. And, it has instructions! a guide to read and printout.
http://www.apple.com/support/bootcamp
FAQ http://support.apple.com/kb/HT5639
How can I install Windows 8 on an eligible computer?
Use the Boot Camp Assistant. The assistant will partition your internal hard drives and install Windows 8. For more information on Windows 8 installation, see the Boot Camp Installation & Setup Guide.
Can I use an upgrade from Windows 7 to Windows 8?
Yes. Download and install the Boot Camp 5 Support Software before attemping the upgrade by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3. Alternatively, you can manually download the Boot Camp 5 Windows Support Software here.
When I do an upgrade install from Windows 7 to Windows 8, an "Uninstall USB 3.0 eXtensible Host Controller Driver" message appears. What do I do?
Do not click on Uninstall. Click the back button and Cancel the upgrade. Download the Boot Camp 5 Support Software by using the Boot Camp Assistant in OS X Mountain Lion v10.8.3, or click here to download them. Then, try the upgrade again. See this article for more information.
After upgrading from Windows 7 to Windows 8, Thunderbolt devices are (not) being recognized when I connect in. How do I fix this?
Disable the Windows 8 Fast Boot feature to allow Thunderbolt devices to be recognized. See Boot Camp: Thunderbolt devices not recognized after Windows 8 upgrade for instructions.
Is there an OS X version requirement to use the Boot Camp Assistant to download Boot Camp 5 Support Software?
You need OS X Mountain Lion v10.8.3 or later installed to download the Boot Camp 5 Support Software (Windows drivers) using the Boot Camp Assistant. After upgrading, click the Go menu and choose Utilities. Then, open Boot Camp Assistant and follow the onscreen instructions. You can download the Boot Camp Installation & Setup Guide.
Is there a download of the Boot Camp 5 Support Software if I'm not using OS X Mountain Lion v10.8.3?
Yes, you can download the Boot Camp 5 Support Software here.
http://support.apple.com/kb/DL1638
How do I use the Boot Camp 5 Support Software I downloaded from the web page?
The download file is a .zip file. Double click it to uncompress it.
Double-click the Boot Camp disk image.
Copy the Boot Camp and "$WinPEDriver$" folders to the root level of a USB flash drive or hard drive that is formatted with the FAT file system (see question below for steps on how to format).
Install Windows, leaving the flash or hard drive attached to the USB port of your Mac.
Installation of the drivers can take a few minutes. Don't interrupt the installation process. A completion dialog box will appear when everything is installed. Click Finish when the dialog appears.
When your system restarts your Windows 8 installation is done.
Note: If the flash drive or hard drive was not attached when you installed Windows and was inserted after restarting into Windows 8, double-click the Boot Camp folder, then locate and double click the "setup.exe" file to start the installation of the Boot Camp 5 Support Software. How do I format USB media to the FAT file system?
Use Disk Utility to format a disk to use with a Windows computer. Here's how:
Important: Formatting a disk erases all the files on it. Copy any files you want to save to another disk before formatting the disk.
Open Disk Utility.
Select the disk you want to format for use with Windows computers.
Click Erase, and choose one of the following from the Format pop-up menu:
If the size of the disk is 32 GB or less, choose MS-DOS (FAT).
If the size of the disk is over 32 GB, choose ExFAT.
Type a name for the disk. The maximum length is 11 characters.
Click the Erase button and then click Erase again.
Which versions of Windows are supported with Boot Camp 5?
64-bit versions of Windows 8 and Windows 7 are supported using the Boot Camp 5 Support Software. If you need to use a 32-bit version, you need to use Boot Camp 4 Support Software, and you must use Windows 7. 32-bit versions of Windows 8 are not supported via Boot Camp. For a complete list of Windows OS support, click here.
Model-specific Questions
I receive a "Free up space on Drive C" message when I try to do an upgrade install from Windows 7 to Windows 8 on my MacBook Air (11-inch, Mid 2012). Why am I seeing this?
There is not enough free space available to do an upgrade install with the 64 GB SSD configuration. Delete the Boot Camp partition and do a full install instead. See this article for more information.
I see a black screen or distortion when I install Windows 8 on a MacBook Pro (Retina, 13-inch, Late 2012). How do I fix this?
The Windows 8 installer does not contain the correct graphics driver for your computer. You'll need to attach the USB media that contains the Boot Camp drivers during installation to address this issue. See this article for more information.
The volume controls keys (F1 and F2) won't work on my iMac (Mid 2011). How do I control the volume?
Use the Settings Charm to control screen brightness. See this article.
My MacBook Air (Mid 2012) will not start Windows 8, or displays VGA graphics when it stats up. How can I fix this?
Your MacBook Air (Mid 2012) needs an EFI Firmware update to address this issue. Download and install the MacBook Air EFI Firmware Update 2.6.
I see a "Windows 8 is not supported on this Mac" message on my Mac. Can my Mac run Windows 8?
For a complete list of Mac computers and the Windows operating systems they support, click here.

MacBook Air mid-2013 OSX 10.9.1 cannot connect to DVI Monitor

Does anyone else have this problem? I've seen similar issues raised, but so far can't find a solution to my particular issue:
MacBook Air Mid 2013 (ordered Jan 2014)
- 1.3GHz Intel Core i5
- 8GB 1600MHz DDR3 RAM
- OSX 10.9.1 Mavericks.
When I connect my MacBook Air to any monitor (well, I've tried three monitors: Benq, NEC and Samsung) the monitor will not detect an attached computer. The MacBook also does not think it's connected to an external display.
If I connect via VGA cable, it works fine most of the time*, so the display port seems to work only for VGA and not DVI.
I am using mini display port adapters (DVI and VGA) purchased from the Apple Store.
The adapter for the mini display to DVI works fine, since I can get my 2009 MacBook unibody to connect to an external display via DVI without issue. So it's not the adapter, or the DVI cable.
I have tried resetting the System Management Controller for my MacBook air but it does not work. No matter how many times I reset the computer (Hard reset, Soft power down, SMC reset) I cannot get it to connect via DVI.
Has anyone experienced this issue, or seen a resolution for it?
*The only other symptom I get periodically, is that after being disconnected from a VGA monitor, the computer will periodically (about 2/5 times) not connect to the VGA monitor either without a reboot. However it will connect most of the time, and ALL of the time after a reboot.
Thank you

Thanks themachead: I have tried the adaptors on different macs, as I indicated in my post. The adaptor works fine with a different mac
Yes, I have also tried starting up with the monitor connected, and disconnected.
I just got off the phone with Apple Care. They couldn't solve my issue through normal means, but during one attempt, we closed my MacBook Air while it was connected to the external display, with my Magic Mouse and Apple Keyboard connected via Bluetooth. The external monitor did not come on. However when I opened my Macbook Air's screen, we saw that my Mac had crashed and prompted me to reboot. When it did, the external monitor worked. I have been able to disconnect and reconnect the monitor and it seems to be working now. I will see what happens after a few attempts.

MacBook Pro mid 2014 excruciatingly slow

My MacBook Pro mid 2014 is excruciatingly slow. After the latest upgrade, I downgraded again to 10.10.2, and reinstalled Office Mac 2011. Can anyone help from the EtreCheck report below?
Problem description:
MacBook Pro is excruciatingly slow, particularly after the upgrade, so I restored from a Time Machine backup to 10.10.2
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 1:59 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro7,1
    1 2.4 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 181 - SN = W00295MAND3BA
Video Information: ℹ️
    NVIDIA GeForce 320M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.2 (14C1514) - Time since boot: 2:23:15
Disk Information: ℹ️
    WDC WD5000BEVT-00A0RT0 disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (6.79 GB free) (Low!)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Western Digital Elements 1042 1 TB
        disk1s1 (disk1s1) <not mounted> : 32 KB
        MG Backup (disk1s3) /Volumes/MG Backup : 1.00 TB (118.99 GB free)
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
    Mac App Store and identified developers
Adware: ℹ️
    Downlite, VSearch, Conduit, Trovi, MyBrand, Search Protect Adware! [Click to remove]
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    au.com.maxon.driver.MaxonFamily (1.0.2) [Click for support]
    [not loaded]    com.Logitech.Control Center.HID Driver (2.6.0) [Click for support]
    [not loaded]    com.Maxtor.driver.PowSecDriver (4.2.8) [Click for support]
    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMControl (1.2.4) [Click for support]
    [not loaded]    com.ZTE.driver.ZTEUSBCDCACMData (1.2.4) [Click for support]
    [not loaded]    com.cy.iokit.Morpheus (1.4) [Click for support]
    [loaded]    com.dvdfab.kext.fabio (1) [Click for support]
    [loaded]    com.makemkv.kext.daspi (1) [Click for support]
    [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraDIPSupport (1.0.0) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraDevSupport (1.0.7) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraFSRSupport (1.0.1) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraHSRSupport (2.1.1) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraIPDirect (1.1.0) [Click for support]
    [not loaded]    com.wdc.driver.1394HP (1.0.5) [Click for support]
    [not loaded]    com.wdc.driver.USBHP (1.0.1) [Click for support]
        /System/Library/Extensions/Maxon.kext/Contents/PlugIns
    [not loaded]    au.com.maxon.driver.MSM6280Panther (1.0.2) [Click for support]
    [not loaded]    au.com.maxon.driver.MSM6280Universal (1.0.2) [Click for support]
Startup Items: ℹ️
    HP IO: Path: /Library/StartupItems/HP IO
    MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
    Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
    [killed]    com.apple.accountsd.plist
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.bird.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudd.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.coreservices.uiagent.plist
    [killed]    com.apple.EscrowSecurityAlert.plist
    [killed]    com.apple.icloud.fmfd.plist
    [killed]    com.apple.iconservices.iconservicesagent.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.pbs.plist
    [killed]    com.apple.pluginkit.pkd.plist
    [killed]    com.apple.recentsd.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.scopedbookmarkagent.xpc.plist
    [killed]    com.apple.secd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    20 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.cache_delete.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.GSSCred.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.iconservices.iconservicesagent.plist
    [killed]    com.apple.iconservices.iconservicesd.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.MobileFileIntegrity.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.nsurlsessiond.plist
    [killed]    com.apple.sandboxd.plist
    [killed]    com.apple.softwareupdated.plist
    [killed]    com.apple.sysmond.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    16 processes killed due to memory pressure
Launch Agents: ℹ️
    [failed]    cn.com.zte.usbswapper.plist [Click for support] [Click for details]
    [failed]    com.adobe.CS4ServiceManager.plist [Click for support] [Click for details]
    [running]    com.creativeinaustria.LetterOpener.OutlookPlugin.Agent.plist [Click for support]
    [loaded]    com.divx.dms.agent.plist [Click for support]
    [loaded]    com.divx.update.agent.plist [Click for support]
    [running]    com.f32232a6f4c931dc.agent.plist [Click for support]
    [loaded]    com.mcafee.menulet.plist [Click for support]
    [loaded]    com.mcafee.reporter.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [failed]    au.com.maxon.daemon.plist [Click for support] [Click for details]
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.f32232a6f4c931dc.daemon.plist [Click for support]
    [running]    com.f32232a6f4c931dc.helper.plist [Click for support]
    [loaded]    com.mcafee.ssm.Eupdate.plist [Click for support]
    [running]    com.mcafee.ssm.ScanManager.plist [Click for support]
    [failed]    com.mcafee.virusscan.fmpd.plist [Click for support] [Click for details]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.sierrawireless.SWoCTool.plist [Click for support]
    [loaded]    com.timesoftware.timemachineeditor.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.divx.agent.postinstall.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.microsoft.LaunchAgent.SyncServicesAgent.plist [Click for support]
User Login Items: ℹ️
    GrowlHelperApp    UNKNOWN (missing value)
    GrowlHelperApp    UNKNOWN (missing value)
    Resources    Folder (/Applications/iWeb.app/Contents/Resources/Themes/Play Time.webtheme/English.lproj/My Albums.webtemplate/Contents/Resources)
    x27_882785.olk14MsgSource    Document (/Users/[redacted]/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records/Message Sources/0T/0B/0M/882K/x27_882785.olk14MsgSource)
    GrowlHelperApp    Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)
    MaxBack Engine    Application (/Library/Application Support/Maxtor/OneTouchMaxBack.app/Contents/Resources/MaxBack Engine.app)
    AirPort Base Station Agent    Application (/System/Library/CoreServices/AirPort Base Station Agent.app)
    MagicPrefs    UNKNOWN (missing value)
    EvernoteHelper    Application (/Applications/Evernote.app/Contents/Resources/EvernoteHelper.app)
    NowPlaying    Application (/Applications/NowPlaying.app)
    Microsoft Database Daemon    Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
    Dropbox    Application Hidden (/Applications/Dropbox.app)
    RealPlayer Downloader Agent    Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)
    uTorrent    Application (/Applications/uTorrent.app)
    Logitech Control Center Daemon    Application Hidden (/Library/Application Support/Logitech/LCCDaemon.app)
Internet Plug-ins: ℹ️
    OVSHelper: Version: 1.1 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    Flip4Mac WMV Plugin: Version: 2.3.0.14 [Click for support]
    net.juniper.DSSafariExtensions: Version: Unknown [Click for support]
    DivX Plus Web Player: Version: 2.3 - SDK 10.5 [Click for support]
    RealPlayer Plugin: Version: Unknown [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Silverlight: Version: 4.0.60531.0 [Click for support]
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
    iPhotoPhotocast: Version: 7.0
    AdobePDFViewer: Version: 9.5.5 [Click for support]
    SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: 7.0 [Click for support]
Safari Extensions: ℹ️
    DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
    Citrix Online Plug-in [Click for support]
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Growl [Click for support]
    Java [Click for support]
    Logitech Control Center [Click for support]
    MagicMenu [Click for support]
    MagicPrefs [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: ON
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 499.25 GB Disk used: 492.46 GB
    Destinations:
        MG Backup [Local]
        Total size: 1.00 TB
        Total number of backups: 36
        Oldest backup: 2014-03-22 01:22:57 +0000
        Last backup: 2015-04-11 06:26:29 +0000
        Size of backup disk: Too small
            Backup size 1.00 TB < (Disk used 492.46 GB X 3)
Top Processes by CPU: ℹ️
        12%    WindowServer
         8%    AddressBookSourceSync
         3%    plugin-container
         2%    mdworker(5)
         1%    backupd
Top Processes by Memory: ℹ️
    557 MB    DaisyDisk
    445 MB    kernel_task
    397 MB    firefox
    61 MB    findNames(2)
    45 MB    AddressBookSourceSync
Virtual Memory Information: ℹ️
    1.17 GB    Free RAM
    2.83 GB    Used RAM
    425 MB    Swap Used
Diagnostics Information: ℹ️
    May 2, 2015, 01:59:15 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135915_[redacted].crash
    May 2, 2015, 01:59:04 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135904_[redacted].crash
    May 2, 2015, 01:58:54 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135854_[redacted].crash
    May 2, 2015, 01:58:44 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135844_[redacted].crash
    May 2, 2015, 01:58:33 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135833_[redacted].crash
    May 2, 2015, 01:58:23 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135823_[redacted].crash
    May 2, 2015, 01:58:12 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135812_[redacted].crash
    May 2, 2015, 01:58:01 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135801_[redacted].crash
    May 2, 2015, 01:57:52 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135752_[redacted].crash
    May 2, 2015, 01:57:42 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135742_[redacted].crash
    May 2, 2015, 01:57:23 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135723_[redacted].crash
    May 2, 2015, 01:57:10 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135710_[redacted].crash
    May 2, 2015, 01:57:02 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135702_[redacted].crash
    May 2, 2015, 01:56:49 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135649_[redacted].crash
    May 2, 2015, 01:56:40 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135640_[redacted].crash
    May 2, 2015, 01:56:28 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135628_[redacted].crash
    May 2, 2015, 01:56:20 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135620_[redacted].crash
    May 2, 2015, 01:56:07 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135607_[redacted].crash
    May 2, 2015, 01:55:57 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135557_[redacted].crash
    May 2, 2015, 12:00:02 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-120002_[redacted].crash
    May 2, 2015, 11:59:52 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115952_[redacted].crash
    May 2, 2015, 11:59:41 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115941_[redacted].crash
    May 2, 2015, 11:59:31 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115931_[redacted].crash
    May 2, 2015, 11:59:20 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115920_[redacted].crash
    May 2, 2015, 11:59:10 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115910_[redacted].crash
    May 2, 2015, 11:58:59 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115859_[redacted].crash
    May 2, 2015, 11:58:49 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115849_[redacted].crash
    May 2, 2015, 11:58:38 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115838_[redacted].crash
    May 2, 2015, 11:58:28 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115828_[redacted].crash
    May 2, 2015, 11:58:17 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115817_[redacted].crash
    May 2, 2015, 11:58:07 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115807_[redacted].crash
    May 2, 2015, 11:57:56 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115756_[redacted].crash
    May 2, 2015, 11:57:46 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115746_[redacted].crash
    May 2, 2015, 11:57:35 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115735_[redacted].crash
    May 2, 2015, 11:57:25 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115725_[redacted].crash
    May 2, 2015, 11:57:14 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115714_[redacted].crash
    May 2, 2015, 11:57:04 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115704_[redacted].crash
    May 1, 2015, 12:15:04 PM    /Library/Logs/DiagnosticReports/deleted_2015-05-01-121504_[redacted].crash
    May 1, 2015, 10:16:31 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101631_[redacted].crash
    May 1, 2015, 10:16:21 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101621_[redacted].crash
    May 1, 2015, 10:16:10 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101610_[redacted].crash
    May 1, 2015, 10:16:00 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101600_[redacted].crash
    May 1, 2015, 10:15:39 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101539_[redacted].crash
    May 1, 2015, 10:15:28 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101528_[redacted].crash
    May 1, 2015, 10:15:18 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101518_[redacted].crash
    May 1, 2015, 10:15:07 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101507_[redacted].crash
    May 1, 2015, 10:14:56 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101456_[redacted].crash
    May 1, 2015, 10:14:46 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101446_[redacted].crash
    May 1, 2015, 10:14:35 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101435_[redacted].crash
    May 1, 2015, 10:14:14 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101414_[redacted].crash
    May 1, 2015, 10:14:04 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101404_[redacted].crash
    May 1, 2015, 10:13:53 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101353_[redacted].crash
    May 2, 2015, 11:21:43 AM    Self test - passed
    May 2, 2015, 01:57:31 PM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-135731_[redacted].crash
    May 2, 2015, 11:56:53 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-02-115653_[redacted].crash
    May 1, 2015, 10:16:42 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101642_[redacted].crash
    May 1, 2015, 10:15:49 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101549_[redacted].crash
    May 1, 2015, 10:14:25 AM    /Library/Logs/DiagnosticReports/fmpd_2015-05-01-101425_[redacted].crash

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

Apple's Replacement Program for Macbook Air mid-2012

Hi everyone, I just wanted to know more about apple's replacement program for Macbook Air mid-2012. I updated the said firmware and then my mac air stops working. However, according to the program, they are replacing it free of charge. I just went to an authorized service provider here in the Philippines and I just want to know if I will be paying any. I can't find good discussions in Google. Thanks.

You should not, as the replacement program is worldwide. In case the reseller refuses to repair your Mac for free, print this website and take it with you

Macbook air 13" require EFI reset why?

how to reset Macbook air 13" require EFI password?

Contact Apple.
http://reviews.cnet.com/8301-13727_7-57542601-263/efi-firmware-protection-locks- down-newer-macs/

Hi everybody, my Macbook air mid 2012 MD 231 suddenly shut down then i can not turn it on. I heard a sound like a fuse is blown or something like that. Did any system break or burnt? I did not charge at that moment. Plz help

my Macbook air mid 2012 suddenly turn off after a strange sound (like the sound òf a fuse has blown or something like that) and I also feel a burnt smell too while i am watching a film on the internet and did not charge the laptop at this moment. The sound was from the left of it, and now just a dark screen , even I tried charging it (still has green light at the charge tool). I bought it on 13st April 2013, not often use.
I love apple and i am so sad that a new product which i seldom use could be break so easily and outstanding. It's so late in my country now but i am too disappoint about the trouble so i am writing with hope of supporting from Apple and the community.
Please help , thank bro

You will have to take it to an Apple Store for repair.

How do I mirror my Macbook Air (Mid 2013) with my IMac (late 2006)?

How do I mirror my Macbook Air (Mid 2013) with my IMac (late 2006)?

Look at Target Display Mode:
http://support.apple.com/kb/ph4469
http://support.apple.com/kb/ht3924
Ciao.

Macbook Air Mid 2013 No Built-In Audio

Hey everyone,
I have an issue with my friends Macbook Air (Mid 2013 Model). After listening to some music through his speakers, he unplugged his Aux cable and then plugged them back in to find that he didnt have built in output or input anymore. I have tried all of the following to fix it:
Reinstall OS X 10.8
Run all of the Automation tools found in the application Onyx
Reinstall certain .kext files (AppleHDA and AudioAUUC)
Repair permissions
Re-seat the speakers in the device itself
Reset coreaudio
Resetting SMC, PRAM, and NVRAM
Clear and re-build kernal cache
Cleaned the headphone jack
Plugged in an audio interface
Reloaded from Time Machine Backup
etc...
I've literally tried almost everything in the book. The only other thing i can think of is installing a copy of Mavericks when it comes out (In October i believe). There is no boot up chime, and after running the OS in verbose mode, i can see that AudioAUUC.kext is not being loaded. Built in audio does not appear is system profiler. What can i do to fix this problem? Could it really be a hardware issue? If so, what can i do to fix it?

Test after each step.
1. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.
    Option click the speaker icon, if present and select Internal Speakers.
2. Plug in the head phone and reset SMC.

MacBook Air Mid 2013 BootCamp Windows 8.1 Compability

Dear All, actually I have a doubt on installing Windows 8.1 on MacBook Air Mid 2013 by using BootCamp. the thing is when I bought Windows 8.1 from a typical computer accessories store, I been told by the salesperson that there will be no problems at all after installing it, but after I installed the Windows 8.1 on my friend's MacBook Air, the USB ports and trackpad seems like no functioning at all, and the sadest thing is the Computer cant be turn off!!! Its there any remedies on this problem? Or should I just use Windows 8 or either Windows 7 because seems like there is still dont have any software update from Apple, Guys, I need helps from you guy. Thanks!!!!

Thanks themachead: I have tried the adaptors on different macs, as I indicated in my post. The adaptor works fine with a different mac
Yes, I have also tried starting up with the monitor connected, and disconnected.
I just got off the phone with Apple Care. They couldn't solve my issue through normal means, but during one attempt, we closed my MacBook Air while it was connected to the external display, with my Magic Mouse and Apple Keyboard connected via Bluetooth. The external monitor did not come on. However when I opened my Macbook Air's screen, we saw that my Mac had crashed and prompted me to reboot. When it did, the external monitor worked. I have been able to disconnect and reconnect the monitor and it seems to be working now. I will see what happens after a few attempts.

Macbook Air mid-2013 suddenly not booting - showed battery icon then died

Hi all,
This morning, I used my Macbook Air (mid-2013) to send an email and check up on my usual stuff, nothing I've not done hundreds of times. I then closed the lid and went to work. Again, nothing I've never done before.
When I got home though, I opened the Macbook and it didn't wake up, which I thought was odd. So I pressed the power button. For a few seconds, it showed an icon in the middle of a black screen that was related to the battery - sorry I can't recall exactly what it looked like, its the first time I've seen it, but it showed an empty battery with a small red part of it left - obviously understood as meaning the battery was flat.
I was puzzled at this; it should have been asleep since I'd closed the lid, how could it have run out? I was only gone for about 8 hours as well, I usually get more battery life than that out of it when I'm actually using it, never mind when its sleeping.
But I thought whatever, and plugged it in for a few minutes to charge it up enough to turn on and maybe see why it had done this. The orange light came on the Magsafe end, but after a few minutes, still nothing.
Cue much panicking and looking around at things, and this is what I've discovered/tried:
- The battery appears to be charging, the light eventually went green.
- When I press the power button, the Mac does power on; I can hear the fan inside if I put my ear to it (note that this means its really quiet, its not blowing at full power or anything), and the Mac is getting hot on the left hand side where the power adapter plugs in. It turns on both when plugged in and when its not. So the battery has power and the machine is turning on, it just isn't booting or doing anything. I can turn it off if I hold the power button down for about 3 seconds, the fan stops. But everything else is completely unresponsive. Also, it gets quite hot pretty quick, hotter than it normally does when in use.
- I've reset the SMC, several times. When I do this, the light on the Magsafe goes green for a second, then back to orange, as though I've just plugged it in. I guess this means it is responding to the SMC reset, but it does nothing in terms of getting the thing started. This is the first thing people suggest with this problem, but I've already done it and while it seems to be doing its thing, it doesn't fix the problem.
- I've tried resetting the PRAM/NVRAM. This has no noticeable affect on anything.
- I've tried holding a bunch of different keys when starting up (cmd+R etc.) but again, nothing.
- I've tried something crazy suggested in another thread; leaving the Macbook partially opening and shaking it, which supposedly does something to the "sudden motion sensor". I wouldn't have tried this but a whole bunch of people said it worked for them, but it does nothing for me. The fact this step didn't work is why I made a new thread; because the issue with those people seemed to be that their Macs wouldn't wake up from sleep/hibernation and shaking it somehow did that, or they just magically woke up on their own.
And at this stage I seem to have run out of thing to try.
I've made an appointment at the Genius bar but the earliest they could do is Saturday, which is pretty crappy and I'm going travelling in less than 2 weeks, so I really need my Macbook to sort out the details since a lot of info about it is on there exclusively.
Does anyone know any reason why this might have happened?
Why would the battery drain so fast when it was supposed to be sleeping?
Why will it now not boot at all, even though it's powering up in some way? Could it not booting be related to the fact the battery seemed to run completely flat, and this has done something to the software or hardware?
Any suggestions beyond what I've tried already?
If I can't get it working before my Genius appointment, I'll post what happens here just in case any one else has this issue so people will have an idea of what might have happened to them.
Thanks in advance!

olliemilne wrote:
- I've tried holding a bunch of different keys when starting up (cmd+R etc.) but again, nothing.
You could try booting the MBP using the OPTION+COMMAND+R keys and see if it will connect to the Apple servers. This would allow you to install the original OSX . I have my doubts though.
- I've tried something crazy suggested in another thread; leaving the Macbook partially opening and shaking it, which supposedly does something to the "sudden motion sensor".
The Sudden Motion Sensor is applicable for conventional Hard Drives, not the SSD that is in a MBA. Doing that will serve no useful purpose.
You have exhausted all reasonable options and will just have to have the MBA evaluated at the genius bar.
Ciao.

MacBook Air mid-2014 EFI Firmware 2.8 Hanging?

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