MacBook Air, Mid2013, MacOS 10.9.2; I tried to erase the HD of my Mac; Apple Support suggested restarting the computer pressing cmd R, then select "Utility Disk", then Mac HD, choose "Erase", the option "Security Options" should be available, it was not
MacBook Air, Mid2013, MacOS 10.9.2
I tried to erase the HD of my Mac; Apple Support suggested to restart the computer pressing cmd + R, then select "Utility Disk", then Mac HD, and choose "Erase", the option "Security Options" should be available, but it was not
I was able to erase the disk and reinstall the OS but not to choose the option to overwrite the disk, as the official Apple Support said previously.
I called again them, this time I was said that with an SSD disk the security option (overwrite the disk) is not available, and that is it, no way out; and they added very kindly that if I sell my Mac, the buyer could bring it to a Tech Center and they could eventually recover the data on it, even though this may be expensive
Is there anyone that has any suggestion to protect the data before selling a Mac; the guys at Apple Official Support did not seem very concerned about this
I was unable to access the laptop last night to create a new user; however my client would perfer not to try a second account since that would make it unusable for him while we test the second profile.
Also John Sophos was installed after this started to verify that it was not a virus/malware (I know pointless step but it has happened to me before) so I don't think that is the problem
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Reset the PRAM and SMC.
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My macbook air wont change songs for iTunes when i use the buttons on the top of my keyboard and when i restart my computer they work for like 10 minutes then stop working again. Did i change a setting? what should i do?
Hello King Cutway
If you are having issues with the functions keys, then check the settings in System Preferences > Keyboard and look to see if Use all F1, F2, etc. keys as standard function keys is unchecked so you can use it properly.
Mac OS X: How to change the behavior of function keys
http://support.apple.com/kb/HT1296
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I would like to know how do I install the brazilian keyboard into macbook air, keyboard with accents (Portuguese Language), I tried so many times how to put into it (Macbook Air). So, thanks for now! I'm waiting for it.
After you go to system preferences/keyboard/input sources as suggested by sberman, click on the + button and scroll down to Portuguese and select that. Over at the right you will see the choices Brazilian, Brazilian abnt, Portuguese. You might want to add all three to see which you like best.
The "Brazilian" layout is pretty useless. It is identical to the US layout and the only way to make accents is via the option key shortcuts: option + n, then o gives you õ.
The Brazilian abnt and Portuguese layouts have dead keys for adding accents over at the right edge of the keyboard. But these may not match what is printed on your keys.
You may prefer to stay with the US layout. On that you can get accented letters by just holding down the base letter and selecting what you want from the popup menu that appears. Or you can use the option key shortcuts.
Another option is the layout called US International PC, which has accent deadkeys on ~, ', etc.
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To see which key does what for any layout, use the Keyboard Viewer:
http://support.apple.com/kb/PH13746 -
The option 'Display Credit Balance with negative sign" was not activated.
I've encountered with a huge problem after load opening balance.
I forgot to tick the option 'Display Credit Balance with negative sign"
It makes my client's Chart of Account uncommon such as credit balance in Cash Account, AR .....
However, I've search the sap note to solve it as follow:
Description of the bug::
When creating the company in the system the option 'Display Credit Balance with negative sign' was not activated.
Once transactions were created in the system the functionality can not be changed.
Limits of the query:
After running the update query, please restart SBO first and then run the restore 'GL account and bp balances';
otherwise, the cashed value of SBO will not be updated and restore function may not take effect.
1. Meaning of restart SBO => restart SBO Service Manager right?
2. Please help me please to find "The restore G/L account and bp balances" form. Where is it?;
Thank youHi,
I would think that you are following the PEQ instructions for note 970813, correct?
If this is the case and you are using 2007 then you will find the restorev in the top menu; Help -> Support Desk -> Restore. You will find the functions here. Please note that this should only be used on direct instruction from support or a note like in this case. A backup should also be taken before running restore.
Regards,
Jesper -
I downloaded ADE today on my Mac but I cannot open it. It is showing up as a disk and is only giving me the option to install but not open. Help.
After installation, you'll be able to open ADE.
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When you see an exclamation point in the Wi-Fi menu, from the menu bar, select
▹ System Preferences... ▹ Network
Click the Assist me button and select Assistant. Follow the prompts. You may get a warning that Wi-Fi is not available, that you're too far from the base station, or that you're using the wrong password.
Assuming that you've ruled out those possibilities, restart the computer and try again. If there's no change, click the lock icon in the lower left corner of the preference pane and authenticate, if necessary. From the Location menu at the top of the window, select Edit Locations. A sheet will drop down. Click the plus-sign button to create a new location. Give it any name you want. In the new location, set up the Wi-Fi service with the same settings you used before. Click Applyand test.
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My macbook air says I have a software update to install and In order to do that I have to restart it first. After I restart it, it doesn't do anything and I do it over and over and it still doesn't update. Please Help
The order is generally as follows:
Download the update
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When I start the m/ff 3.6.3 browser, the pop-up prompt asking for the master security password appears twice. It was not doing this for the 1st month i had it, and it just started doing it all of a sudden. What could be wrong? O/S = Vista Home Prem.
== This happened ==
Every time Firefox opened
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When I access my google e-mail account on the I-pad my inbox has at least 6 e-mails with no sender and no subject (absent via I-phone, Mac or PC) I cannot delete them as they cannot be selected- how do I stop them and clear the ones there now?
Try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
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I am unable to open Safari. It was working yesterday before I installed the update. The update seemed to be automatic when I restarted my computer. I am running 10.9.5. I don't want to lose my contacts, bookmarks etc if I have to delete the app. Any suggestions?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Try to launch Safari. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Ever since I received my Macbook Pro in July 2011 I've had issues with my wireless connection at home. After software updates, Apple support suggested I reboot my router which works. But now I have to do it every other day. ???? AT&T my DSL carrier suggests I get a new router. Apparently the one I have is really old and doesn't support my Macbook Pro. Does this sound right?
If your using WEP encryption yes, Apple has discontinued that becaues it's worthless. WEP (and WPA) is cracked so encryption makes no sense.
Get a new Wireless N router, set it up with WPA2 (AES) Personal and two different 20+ randon letter/numbersymbol character passwords
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One for entering into devices, computers etc for Internet Access Only.
You need the long and random password to defeat brute force attacks by GPU software that the hackers have now.
Also if you give out the password to another, they can't hack the network with the guest access password.
Computers remember the internet password, so anyone with access to your machines or network will have the password.
Since you have another Admin only password, they can't hack in. got it?
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Good luck. -
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Hi Saint09,
Thanks for visiting Apple Support Communities.
I'd recommend the steps in our iPod troubleshooting assistant:
http://www.apple.com/support/ipod/five_rs/nano4gen/
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I bought an iphone 6plus at $849 and it works well in China with a Chinese SIM. While the device went wrong, and I got a replacement in US Apple store. However, any Chinese cannot use in the replacement. I contact apple support, and they asked me to contact you to unlock the device. I want to know if you can help me with the issue.
The Verizon iPhone 6 comes unlocked, Verizon would not be able to help with a Chinese sim.
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