MacBook AIR not functioning correctly

HI everyone,
I have a 2014 MacBook Air running Yosemite and it has been completely functional until Friday morning when it rebooted itself without any input from myself. I was on a webpage and the screen went white before going to the Apple logo and loading bar. It stays on 50% and does not move... Occasionally after powering it down I cab get to the log in screen but cannot actually log in (the beachball of death spins and spins)
I have loaded it in Safe mode but cannot log in, have gone through Disk Utility (Cmd R) and checked the drives are functioning and I have reinstalled the OS. Just now i have done a PRAM check too... I am totally stuck now and if anyone has some advice then I am all ears.
Thanks in advance,
HQ78

If you have reinstalled the OS and it still doesn't work, then I'm sorry to tell you it's likely a hardware problem, which needs checking at a Genius Bar in a local Apple Store or at a Certified Service Provider.
Use this page to find one near you: https://locate.apple.com/country
If you have none nearby, I suggest you get it sent to Apple to get repaired. To do so, contact Apple Support here: http://www.apple.com/support/contact/

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