MacBook Air not reading USB Super Drive

My new MacBook Air is not reading the external USB Super Drive

I noticed you said "drive", and not disks. You do know that nothing happens until you load a disk into the drive, right?

Similar Messages

  • I have a new MacBook Air with a USB super drive. I put in the DVD and I get nothing. No icon on the desk top and DVD player is no help.  How do I play a DVD or eject the one in now?

    I have a new MacBook Air with a USB super drive. I put in a DVD and I get nothing.  No Icon on the desk top, no help from DVD player. How do I get it to play and how to eject it now that it's in?

    There's a defect. The computer is in warranty so take it in for repair.

  • HT5630 I am attempting to watch a DVD on my macbook air with the apple super drive but the dvd will not play.

    I am trying to watch a DVD on my Macbook Air using the Apple super drive but it will not play.  I can view CDs but not watch movies.  Can someone give me instructions on how to watch a DVD?

  • I just bought a Macbook Air and a usb super dive.  How do I install MS Office 2003 on it?  It won't launch the install when I load the disk in the superdrive.

    I just bought a Macbook Air and a usb super dive.  How do I install MS Office 2003 on it?  It won't launch the install when I load the disk in the superdrive.

    A 2003 MS office sounds like a Windows version.  A 2004 MS Office that was Mac compatible can not be run natively on a new MBA since the Lions do not run PPC applications.  You will have to get a newer edition of MS Office that is compatible with your new MBA.
    Ciao.

  • MacBook does not recognize USB hard drive

    Hello,
    I have a MacBook 10.5.8 and I have been using an external hard drive (Mobile Drive Clasic 2.5'' 80-GB USB-2.0) to keep saves of important files. It has been working fine until now but I have recently used the same USB drive on a Windows 7, which would often not allow me to eject it, so I did the unwise and simply plugged it off at any rate a few times. This did not appear to cause any problems - but when today I tried to copy one file from my desktop to the USB drive it seemed to lag, I hit cancel, I restarted the computer and since then the USB drive does not show up at all. I plugged it in my Mac to see if it was a Windows problem, but to my surprise it does not show up there either, not in the Finder (I have the box checked in my Preferences) and not even in Disk Utility.
    Is it possible that the USB drive was damaged beyond repair and that I cannot retrieve the data? What could possibly be the problem? :/

    If the drive used to work with both computers and now works with neither one of them, the fault is with the drive. If it is not showing up in Disk Utility that would suggest a hardware fault.
    There are a number of data recovery services that are usually able to get data back off of even badly damaged hard drives, you might try working with one of them. DriveSavers is well thought of. They are not cheap though. You will want to decide how much that data is worth to you.
    Best of luck.

  • Why does my MacBook Pro not find USB hard drive after waking from sleep?

    is this a known issue? i have to manually turn off/on the Mac's Airport to re-establish USB HD connection (or Time Machine won't find it either).

    bender73 wrote:
    is this a known issue? i have to manually turn off/on the Mac's Airport to re-establish USB HD connection (or Time Machine won't find it either).
    I hate to have to tell you this, but backing-up that way is "iffy" and *+not supported by Apple.+* See [Using Time Machine with an Airport Extreme Air Disk|http://web.me.com/pondini/Time_Machine/Airport.html] (or use the link in *User Tips* at the top of this forum).
    It sounds like you're using that disk for other things besides your backups; if so, and if you're going to continue backing-up that way, it really should be partitioned so Time Machine has it's own, exclusive space. See #Q1 in the same link.
    Time Machine should find it's partition when OSX wakes up; if it doesn't, try a "full reset" of Time Machine, per #A4 in [Time Machine - Troubleshooting|http://web.me.com/pondini/Time_Machine/Troubleshooting.html] (or use the link in *User Tips* at the top of the +Time Machine+ forum).

  • My USB super drive is not reading DVD

    when i connect my usb super drive is not reading DVD

    External SuperDrive DVD player fix - RESOLVED!
    This solution worked for my Superdrive, which I had installed in a USB external case, so now it can play movies using Apples DVD Player App, but additional steps may be needed, as I outline below.  I had removed the SuperDrive from my mid-2009 Macbook Pro 15" 2.53 ghz to install a second hard drive with Other World Computing's "Data Doubler" adapter, and mounted the SuperDrive in an OWC Value Line SuperSlim external case.
    I don't know if the first two steps below are necessary, but I had done them first, because others suggested them as fixes before I found the solution in the 3rd step.
    1) I installed Apple's SuperDrive Firmware Update 3.0, which is on Apple's support site at http://support.apple.com/en-gb/HT201953
    2) Then I applied a fix on this page, http://www.hardturm.ch/luz/2011/10/how-to-make-the-macbook-air-superdrive-work-w ith-any-mac/comment-page-12/#comment-106449, using Text Wrangler to edit the preference file at /Library/Preferences/SystemConfiguration/com.apple.Boot.plist by adding code mbasd=1 between the two string values. However, that still did not resolve the problem. I left the preference file with the code “mbasd=1″ included, as outlined on that site.
    3) Then, I used the fix at http://macriot.com/mcrt/?p=2294 which requires modification of some code embedded into OS X’s DVDPlayback framework; essentially replacing the words “internal” with “external”
    Now my external Superdrive plays movies using DVD Player. 

  • Been trying to use an external memory card reader with my macbook air- connecting via usb port, air does not recognize device nor the microSD card from my gopro - help

    Been trying to use an external memory card reader with my macbook air… connecting via usb port, air does not recognize device nor the microSD card from my gopro … help

    Some external ones do not work with the Mac's although most do. There are some driver compadibility issues with Mavericks, so I would wait for an update.

  • HT1338 My macbook pro(2010) is not reading the hard drive, but the hard drive works through the USB?

    Hi everyone,
         My Macbook pro(2010) is not reading the internal Hard Drive. At first I thought it to be a hard drive gone bad, so i bought a new hard drive. My macbook is still not reading the Hard Drive. I am able to use the original hard drive through a external(USB) connection. Also, when the macbook turns, there is a redelling sound. Can anyone offer me any suggestions to what the problem might be?   

    It sounds like the internal cable connecting the HDD to the logic board is improperly connected or faulty.  An appointment at an Apple genius bar might be a good option.  The repair should not be too expensive.
    Ciao.

  • I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

    I have an older iMac 5,1 and the disc drive no longer works. I was hoping that I could the Apple USB super drive as a replacement, but the info on the super drive page says compatible with iMac 2012 or later. Does anyone know why it would not work for me?

    A reply to similar question (Q & As , in product page Apple Store) says:
    "...dissable the internal reader hardware from devices setup. Then plug the external usb superdrive and that's it."  Answered by Enrique T from Lima Oct  25 2013.
    If you can locate an external Apple USB 'Air" superdrive for earlier model MacBook Air, that should work. The newer one for the Air is the same as for iMac, now.
    You may be able to use other brands of external USB optical drive with your older intel-based iMac, as some of them function capably. A few should also be able to see system discs or other bootable utilities on DVD.
    Hopefully this helps.
    Good luck & happy computing!

  • USB super drive for a MacPro retina. It recognizes CDs but not DVDs.

    I bought a new USB super drive for a MacPro retina. It recognizes CDs but not DVDs. I am in region 1 and my DVDs are all region 1. This is the second drive so the problem seems to be in the computer. The problem is the same with battery power or AC adaptor. I  downloaded Adobe flash before I bought the USD super drive. Could this be the problem? Any suggestions? Thanks.

    MBP refers to Macbook Pro
    Do the DVD spit out right away? (indicates a bad loader mech)
    OR do the DVD spit out after several seconds (indicates a dirty laser diode lens) ?

  • HT2801 USB Super drive not working

    I have removed the optical drive from my 2008 (late) macbook and added an SSD to run along side the HDD and increased the RAM. I have a super drive to read CD/DVD's  but i can not get this to operate?

    I believe that the Apple USB Super Drive only works with late model Macs that didn't come with an optical drive. Third party usb drives will work ok though.

  • HT2494 Usb super drive is not playing my dvds.  keeps ejecting them.  It is brand new

    USB SUPER DRIVE IS NEW.  MAC IS NEW.  THE DRIVE IS NOT ACCEPTING MY DVDS.  KEEPS EJECTING THEM.
    I HAVE THE MAC, 21.5 INCH INTEL BASED DESK TOP

    I have the same issue wherein my external usb superdrive is ejecting the DVDs. 
    When I had the Snow Leopard, I was able to copy the DVDs into my hard drive, or even just watch DVD films.  Since I have the Mountain Lion, the DVD films which I used to be able to watch were not able to be read anymore ... it ejects them. 
    I did not notice it when I upgraded the Mountain Lion, because I did not watch any new DVDs.  Noticed this only couple of months back, and been searching for the solution.

  • My USB Super Drive will not Play Red Box DVDs, Why?

    Can anyone explain why my USB super drive will not play RedBox DVDs?

    What Mac are you using with the USB SuperDrive?
    Is this USB SuperDrive a third party drive or Apple's USB SuperDrive?
    If this optical drive is Apple's own external USB SuperDrive, this only works with newer Macs that have no built-in optical drive any longer and WILL NOT work with older Macs that came with built-in optical drives.
    Is the Red Box DVD a standard DVD or Blu-Ray DVD disc?

  • On MacBook Air not work the Internet from iPad Wi-Fi mode, but work from iPad USB internet mode. Please help me) Thank)

    On MacBook Air not work the Internet from iPad Wi-Fi mode, but work from iPad USB internet mode. Please help me. Thank)))

    The following link has a Wi-Fi troubleshooting section for personal hotspot that may help: iOS: Troubleshooting Personal Hotspot

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