MacBook Air painfully slow after Yosemite update
Dear all,
I've updated my Macbook Air (2011) to Yosemite in order to make it compatible with Apple TV.
Since doing this everything is VERY slow, not just slightly slow but VERY slow.
I was advised to buy more memory - but it doesn't seem possible to purchase extra memory for a MacBook Air.
I would really like to take a step backwards and change back to my previous OS - is there any way of doing this?
I don't mind not using Apple Tv with my Mac as long as it goes back to working normally.
Thanks and sorry if this question has already been posted.
Hi,
I ran Etrcheck and this is the result :
Description du problème :
I updates my MacBook Air 2011 with Yosemite and now it’s incredibly slow.
EtreCheck version: 2.1.8 (121)
Report generated 19 février 2015 10:10:26 UTC+1
Télécharger EtreCheck à http://etresoft.com/etrecheck
Cliquez sur les liens [Cliquer pour l’aide] pour l’assistance avec les produits non-Apple.
Cliquez sur les liens [Détails] pour plus d'informations sur cette ligne.
Informations matérielles : ℹ️
MacBook Air (13 pouces, mi-2011) (Caractéristiques techniques)
MacBook Air - modèle : MacBookAir4,2
1 1.7 GHz Intel Core i5 CPU : 2-core
4 GB RAM Pas extensible
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Vieux - Handoff/Airdrop2 pas disponible
Wireless: en0: 802.11 a/b/g/n
La santé de la batterie : Normal - Comptage de cycles 506
Informations vidéo : ℹ️
Intel HD Graphics 3000 - VRAM : 384 MB
Color LCD 1440 x 900
Logiciel du système : ℹ️
OS X 10.10.2 (14C109) - Temps depuis le démarrage : 11 jours 14:10:29
Informations des disques : ℹ️
APPLE SSD SM128C disk0 : (121,33 GB)
EFI (disk0s1) <non monté> : 210 Mo
Recovery HD (disk0s3) <non monté> [Restauration] : 650 Mo
Macintosh HD (disk1) / : 120.10 Go (23.42 Go libre)
Crypté AES-XTS Overt
Core Storage: disk0s2 120.47 Go Online
Informations USB : ℹ️
Apple Internal Memory Card Reader
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Informations Thunderbolt : ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper : ℹ️
Mac App Store et développeurs identifiés
Extensions du noyau : ℹ️
/System/Library/Extensions
[engagé] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [Cliquer pour l’aide]
Agents de lancement systèmes avec un problème : ℹ️
[tué] com.apple.coreservices.appleid.authentication.plist
[tué] com.apple.gamed.plist
[tué] com.apple.SafariNotificationAgent.plist
[tué] com.apple.spindump_agent.plist
4 processus tués à cause de la pression de mémoire
Daemons de lancement systèmes avec un problème : ℹ️
[tué] com.apple.AirPlayXPCHelper.plist
[tué] com.apple.corestorage.corestoragehelperd.plist
[tué] com.apple.ctkd.plist
[tué] com.apple.emond.aslmanager.plist
[tué] com.apple.GSSCred.plist
[tué] com.apple.nehelper.plist
[tué] com.apple.periodic-weekly.plist
[tué] com.apple.spindump.plist
[tué] com.apple.systemstats.analysis.plist
[tué] com.apple.wdhelper.plist
[tué] com.apple.xpc.smd.plist
11 processus tués à cause de la pression de mémoire
Agents de lancement : ℹ️
[échec] com.logmein.LMILaunchAgentFixer.plist [Cliquer pour l’aide]
[en marche] com.logmein.logmeingui.plist [Cliquer pour l’aide]
[en marche] com.logmein.logmeinguiagent.plist [Cliquer pour l’aide]
[désengagé] com.logmein.logmeinguiagentatlogin.plist [Cliquer pour l’aide]
[engagé] com.oracle.java.Java-Updater.plist [Cliquer pour l’aide]
[en marche] com.orange.BEWLauncher.plist [Cliquer pour l’aide]
[en marche] com.orange.HotspotAuthentication.plist [Cliquer pour l’aide]
[engagé] com.orange.Update.plist [Cliquer pour l’aide]
Daemons de lancements : ℹ️
[engagé] com.adobe.fpsaud.plist [Cliquer pour l’aide]
[en marche] com.logmein.logmeinserver.plist [Cliquer pour l’aide]
[engagé] com.logmein.raupdate.plist [Cliquer pour l’aide]
[engagé] com.macpaw.CleanMyMac2.Agent.plist [Cliquer pour l’aide]
[engagé] com.microsoft.office.licensing.helper.plist [Cliquer pour l’aide]
[engagé] com.oracle.java.Helper-Tool.plist [Cliquer pour l’aide]
[en marche] com.orange.BEWConfigSrv.plist [Cliquer pour l’aide]
Agents de lancement pour l’utilisateur : ℹ️
[engagé] com.adobe.ARM.[...].plist [Cliquer pour l’aide]
[échec] com.facebook.videochat.[expurgé].plist [Cliquer pour l’aide]
[engagé] com.google.keystone.agent.plist [Cliquer pour l’aide]
[engagé] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Cliquer pour l’aide]
[engagé] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Cliquer pour l’aide]
[engagé] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Cliquer pour l’aide]
[en marche] com.spotify.webhelper.plist [Cliquer pour l’aide]
Éléments Ouverture : ℹ️
iTunesHelper Application Caché (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
Spotify Application (/Applications/Spotify.app)
Plug-ins internets : ℹ️
LogMeInSafari64 : Version : 1.0.730 [Cliquer pour l’aide]
Default Browser : Version : 600 - SDK 10.10
AdobePDFViewerNPAPI : Version : 10.1.13 [Cliquer pour l’aide]
FlashPlayer-10.6 : Version : 16.0.0.305 - SDK 10.6 [Cliquer pour l’aide]
LogMeIn : Version : 1.0.730 [Cliquer pour l’aide]
Silverlight : Version : 5.1.20913.0 - SDK 10.6 [Cliquer pour l’aide]
Flash Player : Version : 16.0.0.305 - SDK 10.6 [Cliquer pour l’aide]
LogMeInSafari32 : Version : 1.0.730 [Cliquer pour l’aide]
QuickTime Plugin : Version : 7.7.3
NP_2020Player_IKEA : Version : 5.0.94.0 - SDK 10.6 [Cliquer pour l’aide]
AdobePDFViewer : Version : 10.1.13 [Cliquer pour l’aide]
SharePointBrowserPlugin : Version : 14.4.8 - SDK 10.6 [Cliquer pour l’aide]
JavaAppletPlugin : Version : Java 8 Update 31 Vérifier la version
Plug-ins internets pour l’utilisateur : ℹ️
AddLive : Version : AddLive 2.0.1.15 [Cliquer pour l’aide]
Extensions de Safari : ℹ️
AdBlock
Panneaux de préférences tiers : ℹ️
Flash Player [Cliquer pour l’aide]
Java [Cliquer pour l’aide]
Time Machine : ℹ️
Ignorer les fichiers du système : NON
Sauvegarde automatique : OUI
Disques sauvegardés :
Macintosh HD : Taille de disque : 120.10 Go Disque utilisé : 96.68 Go
Destinations :
SAMSUNG [Local]
Taille totale : 0 o
Nombre de sauvegardes total : 0
Sauvegardes la plus agée : -
Dernière sauvegarde : -
Taille de la disque de sauvegarde : Trop petit
Taille de sauvegarde 0 o > (Disque utilisé 96.68 Go X 3)
L’utilisation du CPU par processus : ℹ️
8% WindowServer
5% DashboardClient
1% HotspotAuthentication
0% LogMeIn
0% configd
L’utilisation de la RAM par processus : ℹ️
352 Mo com.apple.WebKit.WebContent
249 Mo thunderbird
86 Mo Safari
73 Mo DashboardClient
73 Mo Finder
Informations de la mémoire virtuelle : ℹ️
21 Mo RAM Disponible
1.25 Go RAM Active
1.24 Go RAM Inactive
1.19 Go RAM Résidente
54.50 Go Pages entrants
2.74 Go Sorties pages
Informations du diagnostic : ℹ️
Feb 16, 2015, 03:36:18 PM /Library/Logs/DiagnosticReports/thunderbird_2015-02-16-153618_[expurgé].cpu_res ource.diag [Click for details]
Similar Messages
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Mid 2011 Macbook Air Painfully slow.
Mid 2011 Macbook Air Painfully slow.
Hey everyone. I am writing about my 13 inch Mid 2011 Macbook Air.
Recently it has been extremely slow and on occasion has not started up.
I have reset the PRAM and SMC already, yet it is still very slow. I have a couple theories about what might have caused it, are they plausible?
Theory 1: It’s a software problem. I tried to upgrade to 10.8.2 but halfway through the upgrade the computer restarted and somehow I was still on 10.8.1. For fear of a big issue happening I didn’t try to upgrade again. Perhaps it is a flaw in Apple’s software update?
The important thing to note about this update is that I tried to install 10.8.2 around a month or two weeks BEFORE I started having problems. So if these issues were due to 10.8.2’s failed update then it certainly was a delayed reaction.
I would of course like to update to 10.8.2 BUT as my computer is acting EXTREMELY slow and having trouble turning on occasionally I am worried the software update will completely brick the machine. Is that possible? Should I actually finish through with the software update?
Theory 2: It was an electricity problem.
The computer died when I was sitting at a café plugged into their wall sockets. A few days later when I came back to the same spot with my old macbook which is now being used in lieu of the Air it suddenly turned black for a little while. Sensing it might be an electricity surge or something with their system I unplugged the cable. I am not sure if that was paranoia though.
Can an electricity surge or a bad outlet fry a computer? Can it fry the ram so the computer is extremely slow? Does that theory hold any water?
Thanks for your help diagnosing this problem.
All the best.Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in “normal” mode, not in safe mode. If you’re now running in safe mode, reboot as usual before continuing.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then either copy or drag it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Copy or drag — do not type — the line below into the Terminal window, then press return:
kextstat -kl | awk '!/com\.apple/{printf "%s %s\n", $6, $7}'
Post the lines of output (if any) that appear below what you just entered (the text, please, not a screenshot.) You can omit the final line ending in “$”.
Step 2
Repeat with this line:
sudo launchctl list | sed 1d | awk '!/0x|com\.(apple|openssh|vix)|edu\.mit|org\.(amavis|apache|cups|isc|ntp|postfix|x)/{print $3}'
This time, you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. You don't need to post the warning.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
launchctl list | sed 1d | awk '!/0x|com\.apple|edu\.mit|org\.(x|openbsd)/{print $3}'
Step 4
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 5
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null
Remember, steps 1-5 are all drag-and-drop or copy-and-paste, whichever you prefer — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
Help please! Macbook running very slow after Yosemite!
Please help me figure this out. I am a Mac Newbie (inherited a MacBook)
Here are my EtreCheck results:
Problem description:
MB running super slow after yosemite!
EtreCheck version: 2.1.2 (105)
Report generated December 13, 2014 at 10:16:11 PM CST
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Verified)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
2 GB RAM Upgradeable
BANK 0/DIMM0
1 GB DDR3 1067 MHz ok
BANK 1/DIMM0
1 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 21 days 0:27:59
Disk Information: ℹ️
Hitachi HTS545025B9SA02 disk0 : (250.06 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 249.20 GB (183.92 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.webroot.driver.WebrootSecureAnywhere (78 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.novatelwireless.driver.3G (2.2.8) [Support]
[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.2) [Support]
[not loaded] com.sierrawireless.driver.SierraSupport (1.4.16) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitch (1.2.4) [Support]
[not loaded] com.sierrawireless.driver.SierraSwitchKicker (1.0.0) [Support]
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (2.2.8) [Support]
Problem System Launch Agents: ℹ️
[failed] com.apple.CallHistoryPluginHelper.plist
[failed] com.apple.CallHistorySyncHelper.plist
[failed] com.apple.cloudd.plist [Details]
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.nsurlsessiond.plist [Details]
[failed] com.apple.rcd.plist
[failed] com.apple.security.cloudkeychainproxy.plist
[failed] com.apple.spindump_agent.plist [Details]
[failed] com.apple.telephonyutilities.callservicesd.plist
Problem System Launch Daemons: ℹ️
[failed] com.apple.awdd.plist
[failed] com.apple.ctkd.plist
[failed] com.apple.GSSCred.plist
[failed] com.apple.icloud.findmydeviced.plist [Details]
[failed] com.apple.ifdreader.plist
[failed] com.apple.nehelper.plist
[failed] com.apple.periodic-daily.plist [Details]
[failed] com.apple.periodic-monthly.plist [Details]
[failed] com.apple.sandboxd.plist
[failed] com.apple.tccd.system.plist [Details]
[failed] com.apple.wdhelper.plist
Launch Agents: ℹ️
[running] com.webroot.WRMacApp.plist [Support]
[running] com.webroot.WRMacBackNSync.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.sierrawireless.SierraReset.plist [Support]
[not loaded] com.sierrawireless.SWoCTool.plist [Support]
[running] com.webroot.security.mac.plist [Support]
[running] com.webroot.webfilter.mac.plist [Support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Archive Utility UNKNOWN (missing value)
iTunes Application (/Applications/iTunes.app)
Webroot SecureAnywhere Application (/Applications/Webroot SecureAnywhere.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
LogMeIn: Version: 1.0.586 [Support]
npwebroot: Version: 2.0.15 [Support]
QuickTime Plugin: Version: 7.7.3
LogMeInSafari32: Version: 1.0.586 [Support]
OfficeLiveBrowserPlugin: Version: 12.2.0 [Support]
LogMeInSafari64: Version: 1.0.586 [Support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
Password Manager
webfilter
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
45% WSDaemon
5% WindowServer
0% AppleSpell
0% Dock
0% nbagent
Top Processes by Memory: ℹ️
268 MB firefox
75 MB WindowServer
37 MB Finder
32 MB mds
26 MB softwareupdated
Virtual Memory Information: ℹ️
194 MB Free RAM
530 MB Active RAM
205 MB Inactive RAM
485 MB Wired RAM
26.89 GB Page-ins
1.90 GB Page-outs
Diagnostics Information: ℹ️
Dec 13, 2014, 12:20:48 PM plugin-container_2014-12-13-122048_[redacted].crash
Dec 13, 2014, 09:31:05 PM com.apple.RemindersNC_2014-12-13-213105_[redacted].crash
Thanks a million!What about this?
Good brand and a little cheaper:
http://www.newegg.com/Product/Product.aspx?Item=N82E16820148604
Would it be worth the $80 or should I just put it toward a used MBP?
Thanks! -
Macbook Pro 2011: slow after yosemite upgrade
Hi,
I recently upgraded to yosemite, and during the installation, the installation bar stopped at about halfway and stayed there for hours. Knowing that it was going nowhere, I powered the computer down and turned it on again. After this, the installation appeared to be completed because it let me actually use the computer, but it was painfully slow. So I redownloaded yosemite and tried to reinstall it. However, the installation got stuck at the same spot, and another manual reset resulted in use of the computer, albeit at a snail's pace.
So I tried to reset the PRAM, then i tried starting in safe mode, then i tried booting normally, none of which worked. After reading on these forums, I found out about Etrecheck, I was able to download it and ran it yesterday. Here are the results:
Problem description:
slow computer after installing os x yosemite 10.10.2
EtreCheck version: 2.1.8 (121)
Report generated March 25, 2015 at 2:02:36 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 314
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2:42:8
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.85 GB (197.72 GB free)
Encrypted AES-XTS Unlocked Failed
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.joshuawise.kexts.HoRNDIS (6 - SDK 10.0) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
10 processes killed due to memory pressure
Launch Agents: ℹ️
[running] com.brother.LOGINserver.plist [Click for support]
[running] com.citrix.AuthManager_Mac.plist [Click for support]
[loaded] com.citrix.ReceiverHelper.plist [Click for support]
[running] com.citrix.ServiceRecords.plist [Click for support]
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.codecm.uploader.plist [Click for support]
[running] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 51 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
ChemDraw Plugin Pro: Version: 14 . 0 . 0 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
AllMyTube
codec-M
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 318.85 GB Disk used: 121.13 GB
Destinations:
LaCie [Local]
Total size: 405.09 GB
Total number of backups: 3
Oldest backup: 2014-01-19 00:29:58 +0000
Last backup: 2014-03-06 03:08:50 +0000
Size of backup disk: Adequate
Backup size 405.09 GB > (Disk used 121.13 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
2% corestoraged
1% loginwindow
0% mds
0% systemmigrationd
Top Processes by Memory: ℹ️
116 MB mds_stores
107 MB com.apple.WebKit.WebContent
99 MB Safari
86 MB com.apple.preference.security.remoteservice
64 MB CalNCService
Virtual Memory Information: ℹ️
186 MB Free RAM
1.17 GB Active RAM
1.08 GB Inactive RAM
1.17 GB Wired RAM
3.01 GB Page-ins
33 MB Page-outs
Diagnostics Information: ℹ️
Mar 24, 2015, 10:41:04 PM Self test - passed
Mar 24, 2015, 06:22:08 PM /Library/Logs/DiagnosticReports/steam_osx_2015-03-24-182208_[redacted].cpu_reso urce.diag [Click for details]
Please and thank you for your help. I am currently writing ~2 words before the loading wheel comes up and stops me from typing for about 10 seconds.There are several ways to back up a Mac that is not fully functional. You need an external hard drive or other storage device to hold the data.
1. Start up from the Recovery partition, from Internet Recovery, or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
If you use FileVault 2, then you must first unlock the startup volume. Select its icon ("Macintosh HD," unless you gave it a different name.) It will be nested below another disk icon, usually with the same name. Click the Unlock button in the toolbar. Enter your login password when prompted.
2. If Method 1 fails because of disk errors, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
3. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
4. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
Why won't my Macbook Air turn on after an update?
Hello,
I was using my Macbook when the Internet decided to go down so I decided to run the latest update. It seemed to be working fine but as soon as it got to a certain stage on the progress bar it would just shut down, it would then chime and the bar would start to get to the same point and repeat the previous. I tried to turn it off at the power button and turn the volume off but it seemed that my keyboard wasn't working. Now my Macbook isn't even turning itself on and off, it seems to be completely broken and won't let me turn it on. Plus this is a fairly new Macbook and I've owned it since December.
Any help would be appreciated
Thank youMy son's Macbook Air would not power on after a firmware update he did this morning. Doing the following 3 times brought it back:
1. Shut down the computer.
2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected
3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time
4. Release all the keys and the power button at the same time
5. Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC. -
I just updated my iMac 27inch Mid 2011 to Yosemite 10.10.2. I have a Macbook Pro that I primarily use for everyday stuff. I upgraded to Yosemite a while ago on my macbook. Now that I upgraded my iMac, it transferred everything saved in Safari on my macbook pro to my iMac. My favorites, history, bookmarks, and reading list were copied over. This is driving me nuts! I had a separate set of data saved on the iMac because I use it for different purposes. All of the original bookmarks, favorites, history, etc. on my iMac are now gone. I logged out of iCloud (which was a feature I did not enjoy when upgrading to Yosemite) yet all of the safari data from my laptop is still cloned onto my iMac. Please tell me there is a way to undo this or refresh safari pre-Yosemite update!
Thank you!Then there's no way to recover the lost data. You will lose every bit of data you have if you don't start backing up.
Mac Basics: Time Machine backs up your Mac - Apple Support -
Mac is extremely slow after yosemite update, really need help. (Etrecheck inside).
After recently installing yosemite my mac been painfully unresponsive and slow. I cannot boot up in normal mode, i'm currently in safe mode.
What I have tried so far and what I know:
Initially thought filevault was the issue, I disabled encryption and now it says "decryption is paused" and hasn't resumed in days. Potentially is the issue.
I run a hardware diagnostic test using the hardware check within the macbook pro (booting up holding D) and the mac didn't identify any hardware issues.
I reinstalled yosemite (not a clean install) and the issue was not resolved.
I have completed a backup of my mac so all my data is secure.
Any help would be great, even just telling me how to turn on filevault will be helpful.
My etrecheck:
EtreCheck version: 2.0.11 (98)
Report generated 23 November 2014 20:15:11 GMT
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Verified)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 0:11:9
Disk Information: ℹ️
APPLE HDD TOSHIBA MK5065GSXF disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 498.88 GB (268.58 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Samsung M3 Portable Samsung M3 Portable 500.11 GB
S.M.A.R.T. Status: Verified
EFI (disk2s1) <not mounted> : 210 MB
Backups (disk2s2) /Volumes/Backups : 494.35 GB (264.39 GB free)
Recovery HD (disk2s3) <not mounted> [Recovery]: 650 MB
GeneralUse (disk2s4) /Volumes/GeneralUse : 4.63 GB (4.60 GB free)
MOSART Semi. 2.4G Keyboard Mouse
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.6.0 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
Startup Items: ℹ️
DoubleCommand: Path: /Library/StartupItems/DoubleCommand
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[invalid?] org.thebends.iphonedisk.mobile_fs_util.plist Support
Problem System Launch Daemons: ℹ️
[failed] com.apple.watchdogd.plist
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[not loaded] com.mcafee.menulet.plist Support
[not loaded] com.mcafee.reporter.plist Support
[not loaded] com.oracle.java.Java-Updater.plist Support
[not loaded] com.teamviewer.teamviewer.plist Support
[not loaded] com.teamviewer.teamviewer_desktop.plist Support
[not loaded] org.pqrs.KeyRemap4MacBook.server.plist Support
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist Support
[not loaded] com.bombich.ccchelper.plist Support
[not loaded] com.DesignScience.DSMTTool.plist Support
[not loaded] com.ea.origin.ESHelper.plist Support
[invalid?] com.mcafee.ssm.Eupdate.plist Support
[invalid?] com.mcafee.ssm.ScanFactory.plist Support
[invalid?] com.mcafee.ssm.ScanManager.plist Support
[not loaded] com.mcafee.virusscan.fmpd.plist Support
[not loaded] com.mice.360Daemon.plist Support
[not loaded] com.microsoft.office.licensing.helper.plist Support
[not loaded] com.oracle.java.Helper-Tool.plist Support
[not loaded] com.oracle.java.JavaUpdateHelper.plist Support
[not loaded] com.teamviewer.Helper.plist Support
[not loaded] com.teamviewer.teamviewer_service.plist Support
User Launch Agents: ℹ️
[not loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.google.keystone.agent.plist Support
[not loaded] com.spotify.webhelper.plist Support
[not loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
FilesWarwick Application (/Users/[redacted]/Downloads/FilesWarwick.app)
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Flux Application (/Users/[redacted]/Applications/Flux.app)
uHD-Agent UNKNOWN (missing value)
uTorrent UNKNOWNHidden (missing value)
Google Chrome UNKNOWN (missing value)
wine Unix Executable File (/Applications/Wine.app/Contents/Resources/bin/wine)
proXPN Application (/Applications/proXPN.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 67 Check version
Unity Web Player: Version: UnityPlayer version 4.5.1f3 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.6 - SDK 10.6 Support
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
DirectorShockwave: Version: 12.0.4r144 - SDK 10.6 Support
User Internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
Safari Extensions: ℹ️
LinkThing
3rd Party Preference Panes: ℹ️
Flash Player Support
Java Support
MacFUSE Support
Native Instruments USB Audio Support
XBox 360 Controllers Support
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 230.30 GB
Destinations:
Backups [Local]
Total size: 495.00 GB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 495.00 GB < (Disk used 230.30 GB X 3)
Top Processes by CPU: ℹ️
86% corestoraged
45% WindowServer
34% Google Chrome
10% com.apple.preference.security.remoteservice
9% xpccachectl
Top Processes by Memory: ℹ️
177 MB xpccachectl
170 MB Google Chrome
137 MB Microsoft PowerPoint
87 MB WindowServer
82 MB spindump
Virtual Memory Information: ℹ️
26 MB Free RAM
1.45 GB Active RAM
1.44 GB Inactive RAM
674 MB Wired RAM
3.07 GB Page-ins
167 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Macbook Pro extremely slow since Yosemite update. Spinning wheel of death is constantly up.
Problem description:
Yosemite is extremely slow on MacBook Pro. Spinning wheel of death is constantly up. every click takes at least 5-15 seconds to effect
Please help!
EtreCheck version: 2.0.11 (98)
Report generated November 21, 2014 at 12:31:09 PM WAST
Hardware Information: ℹ️
MacBook Pro (Retina, 15-inch, Early 2013) (Verified)
MacBook Pro - model: MacBookPro10,1
1 2.7 GHz Intel Core i7 CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 4000 -
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD spdisplays_2880x1800Retina
LED Cinema Display 1920 x 1200
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 4:31:15
Disk Information: ℹ️
APPLE SSD SD512E disk0 : (500.28 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
surfing (disk1) / [Startup]: 499.06 GB (103.13 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.42 GB Online
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple, Inc. Keyboard Hub
Primax Electronics Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. Apple LED Cinema Display
Apple Inc. Display iSight
Apple Inc. Display Audio
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Parallels Access.app
[loaded] com.parallels.virtualsound (1.0.27 27 - SDK 10.6) Support
/Applications/Parallels Desktop.app
[not loaded] com.parallels.kext.hidhook (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.hypervisor (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.netbridge (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.usbconnect (9.0 24237.1028877) Support
[not loaded] com.parallels.kext.vnic (9.0 24237.1028877) Support
/Applications/Toast 10 Titanium/Toast Titanium.app
[not loaded] com.roxio.BluRaySupport (1.1.6) Support
[not loaded] com.roxio.TDIXController (1.7) Support
/System/Library/Extensions
[not loaded] com.Huawei.driver.HuaweiDataCardDriver (4.0.8) Support
Startup Items: ℹ️
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[running] com.parallels.mobile.prl_deskctl_agent.launchagent.plist Support
[loaded] com.xrite.device.softwareupdate.plist Support
Launch Daemons: ℹ️
[invalid?] com.adobe.SwitchBoard.plist Support
[not loaded] com.gopro.stereomodestatus.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.parallels.mobile.dispatcher.launchdaemon.plist Support
[loaded] com.parallels.mobile.kextloader.launchdaemon.plist Support
[running] com.xrite.device.xrdd.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.ARM.[...].plist Support
[running] com.nchsoftware.expressinvoice.agent.plist Support
[loaded] com.parallels.mobile.startgui.launchagent.plist Support
User Login Items: ℹ️
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 11.7.700.225 - SDK 10.6 Support
EPPEX Plugin: Version: 10.0 Support
AdobePDFViewerNPAPI: Version: 10.1.12 Support
AdobePDFViewer: Version: 10.1.12 Support
Flash Player: Version: 11.7.700.225 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.223
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.5 - SDK 10.6 Support
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User Internet Plug-ins: ℹ️
fbplugin_1_0_3: Version: (null) Support
Safari Extensions: ℹ️
Open in Internet Explorer
3rd Party Preference Panes: ℹ️
BlueHarvest Support
GoPro Support
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
surfing: Disk size: 499.06 GB Disk used: 395.92 GB
Destinations:
Friday [Local]
Total size: 2.00 TB
Total number of backups: 3
Oldest backup: 2014-11-20 11:35:19 +0000
Last backup: 2014-11-21 05:45:30 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 499.06 GB X 3)
Top Processes by CPU: ℹ️
7% WindowServer
3% firefox
1% plugin-container
1% SystemUIServer
0% fontd
Top Processes by Memory: ℹ️
790 MB firefox
704 MB Mail
670 MB com.apple.WebKit.WebContent
344 MB Image Capture Extension
344 MB Finder
Virtual Memory Information: ℹ️
4.70 GB Free RAM
7.56 GB Active RAM
3.34 GB Inactive RAM
1.56 GB Wired RAM
5.67 GB Page-ins
0 B Page-outsHELP!!!! i think i have the same problem... what do i do??
Problem description:
Spinning wheel of death- slow unresponsive computer
EtreCheck version: 2.1.8 (121)
Report generated March 10, 2015 at 3:47:01 AM WAT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 117
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 0:15:15
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (305.14 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
HL-DT-ST DVDRW GS41N
USB Information: ℹ️
CME Xkey
Akai Professional AMX
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.rane.driver.sl2.10.6 (1.0.0f3) [Click for support]
[not loaded] com.rane.driver.sl4.10.6 (1.0.1f3 - SDK 10.6) [Click for support]
[loaded] com.serato.usb.kext (2.3.0) [Click for support]
[not loaded] jp.co.pioneer.driver.DDJ-SZAudio (1.0.0 - SDK 10.6) [Click for support]
[not loaded] jp.co.pioneer.driver.DJM-900SRTAudio (1.0.1 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.intego.backupassistant.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[running] com.intego.BackupAssistant.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.rane.sl2.daemon.plist [Click for support]
[running] com.rane.sl4.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
DDJ-SZ AutoLauncher Application (/Applications/Pioneer/DDJ-SZ/DDJ-SZ Setup.app/Contents/Resources/DDJ-SZ AutoLauncher.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
DJM-900SRT AutoLauncher Application (/Applications/Pioneer/DJM-900SRT/DJM-900SRT Setup.app/Contents/Resources/DJM-900SRT AutoLauncher.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3.2
SeratoVirtualAudioPlugIn: Version: 1.0.11 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
SL 2 Audio Control Panel [Click for support]
SL 4 Audio Control Panel [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
13% coreaudiod
10% Live
6% WindowServer
1% loginwindow
0% fontd
Top Processes by Memory: ℹ️
228 MB Live
94 MB Finder
73 MB Safari
73 MB bird
73 MB ocspd
Virtual Memory Information: ℹ️
121 MB Free RAM
1.79 GB Active RAM
1.62 GB Inactive RAM
713 MB Wired RAM
5.87 GB Page-ins
44 MB Page-outs
Diagnostics Information: ℹ️
Mar 10, 2015, 03:32:52 AM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-03-10-033252_[reda cted].crash [Click for details]
Mar 10, 2015, 03:30:24 AM Self test - passed
Mar 10, 2015, 02:20:27 AM /Library/Logs/DiagnosticReports/Soundtrack Pro_2015-03-10-022027_[redacted].cpu_resource.diag [Click for details]
Mar 10, 2015, 12:26:28 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Serato DJ_2015-03-10-002628_[redacted].crash
Mar 10, 2015, 12:24:07 AM /Library/Logs/DiagnosticReports/blued_2015-03-10-002407_[redacted].crash -
My MacBook Air is broken after Mavericks update!
After updating my Air to OSX mavericks, my computer has become a lemon. The screen continues to turn off and on at random and putting in passwords has failed multiple times, to the point where i could not log into it because the login button was not working. It is useless to do anything on it because of these problems, I have even considered doing a hard reset however that is at the most extreme. I have no idea what to do or whether anyone else has had this problem, please help
What you are describing is odd enough that most of us, I'm sure, are scratching our heads wondering where to start. I hope you have a backup because the second thing I'm going to do is recommend a wipe and reinstall. But before we go there:
1) restart and as soon as you hear the computer chime press and hold the shift key. This is restarting your computer in safe mode and several (often useful) things will happen. Don't be worried that this startup is longer than normal. Lots of things are happening behind the scenes.
2) go to this help document from Apple to see how to reset PRAM and the PMU. Perform both resets one after the other.
If these steps solve your problem, great. I honestly don't know that they will but they are simple, non-descructive, and can fix a lot of problems that crop up. If the computer is still acting up the next step is to log into recovery mode (restart and when you hear the chime press and hold Command R). Once you've booked into recovery mode, run Disk Utility and erase your hard drive. (This is why I hope you have a backup.) Now reinstall your OS and then use Setup Assistant to transfer your applications and data back to the computer. -
Photoshop cc-- insanely bogged and slow after Yosemite update
Refine edge is impossible. Really really frustrated. I have deadlines Everything is up to date. Rebooted-- said a prayer. Horrible timing.
Any fixes??If you do a forum search, you'll fine any number of users being advised to downgrade to Mavericks until Apple gets around to fixing all the Yosemite bugs that they have been aware of.
-
macbook pro - iPhoto keep prompting to update after Yosemite update. Error message when trying to update -This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled.
I only have 1 apple ID and the same was used to set up this early 2011 macbook pro and iPhoto app. I don't want to loose out on any photos. I tried logging out of app store and back in but no luck. PLEEAASEE HELPP!!!
This problem has been reported by quite a few forum members, who skipped the update to iPhoto 9.5.1 while running Mavericks. In that case try to purchase iPhoto again instead of updating.
After making your backup try the following:
Uninstall iPhoto by deleting it from the applications folder, but do not empty the Trash.
Launch the App Store, click the "Store" menu, and sign in with your AppleID.
Open the main page of the App Store and search for iPhoto.
If iPhoto is listed as "Free", click the "Free" button to buy it with your current AppleID.
If it is not showing as free, there is no help but contacting the App Store Support, as Niel pointed out: http://www.apple.com/support/mac/app-store/contact/ -
My early 2008 Macbook Pro is suffering from black screen after Yosemite update
My early 2008 Macbook Pro is suffering from black screen after Yosemite update. It ran beta 5 great but failed on restart after beta 6 install. There is no cursor but I can hear the HDD spooling up. I have tried booting in safe mode, PRAM reset and SMC reset but nothing works. After the first 5 days of every now and then trying to start it, it started fine. I used the machine all day with no problems, it had rolled back the install and was back on beta 5. I decided to try the update again, the same thing happened and it has stayed black for over a week now. It wont work with a monitor either. Help!
Hello Adam,
I would try instead of installing the beta software, to install the official build of OS X Yosemite from the Mac App Store to see if that gets you passed the no video issue when updating the beta software.
How to install OS X Yosemite on your Mac
http://support.apple.com/en-us/HT6412
Regards,
-Norm G. -
I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?
If you use a trackpad and don't want to switch to a mouse, you can uninstall and reinstall all day long and will still have problems, but if you really want to try it, you can download PSE 12 here:
Download Photoshop Elements products | 12, 11, 10 -
Macbook Air does not want to update to Yosemite 10.10.3
My Macbook Air is running on Yosemite 10.10.2 and I want to update it to the current version of 10.10.3. However, I cannot do that as it is not letting me update anything. When I click on the update tab in the app store, in the left hand corner, it keeps "Checking for updates" and will not allow me to update anything. I can click on the tab to update but nothing will happen. I also need to update my iTunes and it is not allowing me to do so. This is HIGHLY annoying and I have high speed internet so I know it isn't that. Is anyone else having this problem? Please help!
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take the action that isn't working the way you expect. Select any lines that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
Macbook Slow after Yosemite--Please Help
My macbook ran fine until I upgraded to Yosemite. I have beach balls all the time and
it will shut down my apps. Need help and fast.
Problem description:
macbook pro runs slow after upgrading to OS X Yosemite
EtreCheck version: 2.1.8 (121)
Report generated February 23, 2015 at 12:25:49 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,2
1 2.9 GHz Intel Core i7 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 498
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 2 days 1:22:50
Disk Information: ℹ️
APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (527.76 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Daemons: ℹ️
[failed] com.apple.loginwindow.LFVTracer.plist
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[failed] com.zeobit.MacKeeper.Helper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20513.0 - SDK 10.6 [Click for support]
Safari Extensions: ℹ️
ShopAtHome.com extension
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 221.17 GB
Destinations:
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 4
Oldest backup: 2015-01-18 00:20:15 +0000
Last backup: 2015-01-18 03:03:13 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 221.17 GB X 3)
Top Processes by CPU: ℹ️
12% mds
5% WindowServer
3% coreaudiod
1% Jigsaws Galore
1% fontd
Top Processes by Memory: ℹ️
644 MB Safari
395 MB softwareupdated
301 MB com.apple.WebKit.WebContent
180 MB mds_stores
77 MB Jigsaws Galore
Virtual Memory Information: ℹ️
1.15 GB Free RAM
4.85 GB Active RAM
1.42 GB Inactive RAM
984 MB Wired RAM
6.35 GB Page-ins
322 MB Page-outs
Diagnostics Information: ℹ️
Feb 21, 2015, 04:52:57 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-02-21-165257_[redacted].crash
Feb 21, 2015, 12:15:06 AM /Library/Logs/DiagnosticReports/LegacyFileVaultMessageTracer_2015-02-21-001506_ [redacted].crash
Feb 20, 2015, 11:02:45 PM Self test - passedWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
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